HandleAccountfrom MDThankmemberfor theirpaymentThankmemberfor theirtimeThank youfor being aPP membersince __Thank youfor callingin todayExplainhow PPWorksResolvea GL-13Tell amemberto have agreat dayTalk to anaccountholdersspouseCollect aPaymentgreaterthen $250Tell a memberto call backwith anyfurther issuesExplain Re-presentmentson a failedtransferThankmember forresolvingtheir accountExplainPaymentPostingtime frameResolve abalanceless than$50Explainaccountunlocktime frameIappreciateyour timetodayWeappreciateyourbusinessSetup aCT usingsmartconnectResolve abalance lessthan 30 daysnegativeHandleAccountless thanA year oldSpeak tosomeonefrom yourhomestateThank youfor beinga PayPalMemberOvercomeanobjectionHandleAccountfrom MDThankmemberfor theirpaymentThankmemberfor theirtimeThank youfor being aPP membersince __Thank youfor callingin todayExplainhow PPWorksResolvea GL-13Tell amemberto have agreat dayTalk to anaccountholdersspouseCollect aPaymentgreaterthen $250Tell a memberto call backwith anyfurther issuesExplain Re-presentmentson a failedtransferThankmember forresolvingtheir accountExplainPaymentPostingtime frameResolve abalanceless than$50Explainaccountunlocktime frameIappreciateyour timetodayWeappreciateyourbusinessSetup aCT usingsmartconnectResolve abalance lessthan 30 daysnegativeHandleAccountless thanA year oldSpeak tosomeonefrom yourhomestateThank youfor beinga PayPalMemberOvercomeanobjection

Customer Appreciation - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Handle Account from MD
  2. Thank member for their payment
  3. Thank member for their time
  4. Thank you for being a PP member since __
  5. Thank you for calling in today
  6. Explain how PP Works
  7. Resolve a GL-13
  8. Tell a member to have a great day
  9. Talk to an account holders spouse
  10. Collect a Payment greater then $250
  11. Tell a member to call back with any further issues
  12. Explain Re-presentments on a failed transfer
  13. Thank member for resolving their account
  14. Explain Payment Posting time frame
  15. Resolve a balance less than $50
  16. Explain account unlock time frame
  17. I appreciate your time today
  18. We appreciate your business
  19. Setup a CT using smart connect
  20. Resolve a balance less than 30 days negative
  21. Handle Account less than A year old
  22. Speak to someone from your homestate
  23. Thank you for being a PayPal Member
  24. Overcome an objection