Iappreciateyour timetodayHandleAccountless thanA year oldSpeak tosomeonefrom yourhomestateResolve abalanceless than$50Explainhow PPWorksCollect aPaymentgreaterthen $250Talk to anaccountholdersspouseThankmemberfor theirtimeHandleAccountfrom MDOvercomeanobjectionThank youfor beinga PayPalMemberResolve abalance lessthan 30 daysnegativeThank youfor callingin todayWeappreciateyourbusinessExplainaccountunlocktime frameSetup aCT usingsmartconnectThank youfor being aPP membersince __Resolvea GL-13Explain Re-presentmentson a failedtransferTell amemberto have agreat dayThankmember forresolvingtheir accountExplainPaymentPostingtime frameTell a memberto call backwith anyfurther issuesThankmemberfor theirpaymentIappreciateyour timetodayHandleAccountless thanA year oldSpeak tosomeonefrom yourhomestateResolve abalanceless than$50Explainhow PPWorksCollect aPaymentgreaterthen $250Talk to anaccountholdersspouseThankmemberfor theirtimeHandleAccountfrom MDOvercomeanobjectionThank youfor beinga PayPalMemberResolve abalance lessthan 30 daysnegativeThank youfor callingin todayWeappreciateyourbusinessExplainaccountunlocktime frameSetup aCT usingsmartconnectThank youfor being aPP membersince __Resolvea GL-13Explain Re-presentmentson a failedtransferTell amemberto have agreat dayThankmember forresolvingtheir accountExplainPaymentPostingtime frameTell a memberto call backwith anyfurther issuesThankmemberfor theirpayment

Customer Appreciation - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I appreciate your time today
  2. Handle Account less than A year old
  3. Speak to someone from your homestate
  4. Resolve a balance less than $50
  5. Explain how PP Works
  6. Collect a Payment greater then $250
  7. Talk to an account holders spouse
  8. Thank member for their time
  9. Handle Account from MD
  10. Overcome an objection
  11. Thank you for being a PayPal Member
  12. Resolve a balance less than 30 days negative
  13. Thank you for calling in today
  14. We appreciate your business
  15. Explain account unlock time frame
  16. Setup a CT using smart connect
  17. Thank you for being a PP member since __
  18. Resolve a GL-13
  19. Explain Re-presentments on a failed transfer
  20. Tell a member to have a great day
  21. Thank member for resolving their account
  22. Explain Payment Posting time frame
  23. Tell a member to call back with any further issues
  24. Thank member for their payment