Thank youfor being aPP membersince __Talk to anaccountholdersspouseThank youfor callingin todayThankmemberfor theirpaymentResolve abalance lessthan 30 daysnegativeTell amemberto have agreat dayHandleAccountless thanA year oldSetup aCT usingsmartconnectExplainaccountunlocktime frameThank youfor beinga PayPalMemberCollect aPaymentgreaterthen $250Thankmemberfor theirtimeResolvea GL-13ExplainPaymentPostingtime frameIappreciateyour timetodayResolve abalanceless than$50OvercomeanobjectionTell a memberto call backwith anyfurther issuesExplainhow PPWorksWeappreciateyourbusinessHandleAccountfrom MDThankmember forresolvingtheir accountSpeak tosomeonefrom yourhomestateExplain Re-presentmentson a failedtransferThank youfor being aPP membersince __Talk to anaccountholdersspouseThank youfor callingin todayThankmemberfor theirpaymentResolve abalance lessthan 30 daysnegativeTell amemberto have agreat dayHandleAccountless thanA year oldSetup aCT usingsmartconnectExplainaccountunlocktime frameThank youfor beinga PayPalMemberCollect aPaymentgreaterthen $250Thankmemberfor theirtimeResolvea GL-13ExplainPaymentPostingtime frameIappreciateyour timetodayResolve abalanceless than$50OvercomeanobjectionTell a memberto call backwith anyfurther issuesExplainhow PPWorksWeappreciateyourbusinessHandleAccountfrom MDThankmember forresolvingtheir accountSpeak tosomeonefrom yourhomestateExplain Re-presentmentson a failedtransfer

Customer Appreciation - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Thank you for being a PP member since __
  2. Talk to an account holders spouse
  3. Thank you for calling in today
  4. Thank member for their payment
  5. Resolve a balance less than 30 days negative
  6. Tell a member to have a great day
  7. Handle Account less than A year old
  8. Setup a CT using smart connect
  9. Explain account unlock time frame
  10. Thank you for being a PayPal Member
  11. Collect a Payment greater then $250
  12. Thank member for their time
  13. Resolve a GL-13
  14. Explain Payment Posting time frame
  15. I appreciate your time today
  16. Resolve a balance less than $50
  17. Overcome an objection
  18. Tell a member to call back with any further issues
  19. Explain how PP Works
  20. We appreciate your business
  21. Handle Account from MD
  22. Thank member for resolving their account
  23. Speak to someone from your homestate
  24. Explain Re-presentments on a failed transfer