HandleAccountless thanA year oldIappreciateyour timetodayTell amemberto have agreat dayThankmemberfor theirtimeResolve abalance lessthan 30 daysnegativeThank youfor callingin todayResolvea GL-13Thankmember forresolvingtheir accountThank youfor being aPP membersince __Thank youfor beinga PayPalMemberResolve abalanceless than$50Speak tosomeonefrom yourhomestateExplainaccountunlocktime frameOvercomeanobjectionSetup aCT usingsmartconnectHandleAccountfrom MDThankmemberfor theirpaymentExplainhow PPWorksWeappreciateyourbusinessCollect aPaymentgreaterthen $250Explain Re-presentmentson a failedtransferTell a memberto call backwith anyfurther issuesExplainPaymentPostingtime frameTalk to anaccountholdersspouseHandleAccountless thanA year oldIappreciateyour timetodayTell amemberto have agreat dayThankmemberfor theirtimeResolve abalance lessthan 30 daysnegativeThank youfor callingin todayResolvea GL-13Thankmember forresolvingtheir accountThank youfor being aPP membersince __Thank youfor beinga PayPalMemberResolve abalanceless than$50Speak tosomeonefrom yourhomestateExplainaccountunlocktime frameOvercomeanobjectionSetup aCT usingsmartconnectHandleAccountfrom MDThankmemberfor theirpaymentExplainhow PPWorksWeappreciateyourbusinessCollect aPaymentgreaterthen $250Explain Re-presentmentson a failedtransferTell a memberto call backwith anyfurther issuesExplainPaymentPostingtime frameTalk to anaccountholdersspouse

Customer Appreciation - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Handle Account less than A year old
  2. I appreciate your time today
  3. Tell a member to have a great day
  4. Thank member for their time
  5. Resolve a balance less than 30 days negative
  6. Thank you for calling in today
  7. Resolve a GL-13
  8. Thank member for resolving their account
  9. Thank you for being a PP member since __
  10. Thank you for being a PayPal Member
  11. Resolve a balance less than $50
  12. Speak to someone from your homestate
  13. Explain account unlock time frame
  14. Overcome an objection
  15. Setup a CT using smart connect
  16. Handle Account from MD
  17. Thank member for their payment
  18. Explain how PP Works
  19. We appreciate your business
  20. Collect a Payment greater then $250
  21. Explain Re-presentments on a failed transfer
  22. Tell a member to call back with any further issues
  23. Explain Payment Posting time frame
  24. Talk to an account holders spouse