Iappreciateyour timetodayResolvea GL-13WeappreciateyourbusinessCollect aPaymentgreaterthen $250Explainaccountunlocktime frameExplainhow PPWorksTalk to anaccountholdersspouseHandleAccountless thanA year oldExplainPaymentPostingtime frameThank youfor being aPP membersince __Resolve abalanceless than$50Thankmemberfor theirtimeSpeak tosomeonefrom yourhomestateTell amemberto have agreat daySetup aCT usingsmartconnectHandleAccountfrom MDOvercomeanobjectionThankmember forresolvingtheir accountThankmemberfor theirpaymentResolve abalance lessthan 30 daysnegativeExplain Re-presentmentson a failedtransferThank youfor callingin todayTell a memberto call backwith anyfurther issuesThank youfor beinga PayPalMemberIappreciateyour timetodayResolvea GL-13WeappreciateyourbusinessCollect aPaymentgreaterthen $250Explainaccountunlocktime frameExplainhow PPWorksTalk to anaccountholdersspouseHandleAccountless thanA year oldExplainPaymentPostingtime frameThank youfor being aPP membersince __Resolve abalanceless than$50Thankmemberfor theirtimeSpeak tosomeonefrom yourhomestateTell amemberto have agreat daySetup aCT usingsmartconnectHandleAccountfrom MDOvercomeanobjectionThankmember forresolvingtheir accountThankmemberfor theirpaymentResolve abalance lessthan 30 daysnegativeExplain Re-presentmentson a failedtransferThank youfor callingin todayTell a memberto call backwith anyfurther issuesThank youfor beinga PayPalMember

Customer Appreciation - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I appreciate your time today
  2. Resolve a GL-13
  3. We appreciate your business
  4. Collect a Payment greater then $250
  5. Explain account unlock time frame
  6. Explain how PP Works
  7. Talk to an account holders spouse
  8. Handle Account less than A year old
  9. Explain Payment Posting time frame
  10. Thank you for being a PP member since __
  11. Resolve a balance less than $50
  12. Thank member for their time
  13. Speak to someone from your homestate
  14. Tell a member to have a great day
  15. Setup a CT using smart connect
  16. Handle Account from MD
  17. Overcome an objection
  18. Thank member for resolving their account
  19. Thank member for their payment
  20. Resolve a balance less than 30 days negative
  21. Explain Re-presentments on a failed transfer
  22. Thank you for calling in today
  23. Tell a member to call back with any further issues
  24. Thank you for being a PayPal Member