Talk to anaccountholdersspouseExplainaccountunlocktime frameThankmember forresolvingtheir accountIappreciateyour timetodayResolvea GL-13Explainhow PPWorksTell a memberto call backwith anyfurther issuesResolve abalance lessthan 30 daysnegativeResolve abalanceless than$50Thank youfor callingin todayThankmemberfor theirtimeWeappreciateyourbusinessOvercomeanobjectionSetup aCT usingsmartconnectExplainPaymentPostingtime frameSpeak tosomeonefrom yourhomestateHandleAccountless thanA year oldThank youfor beinga PayPalMemberThank youfor being aPP membersince __Thankmemberfor theirpaymentTell amemberto have agreat dayExplain Re-presentmentson a failedtransferCollect aPaymentgreaterthen $250HandleAccountfrom MDTalk to anaccountholdersspouseExplainaccountunlocktime frameThankmember forresolvingtheir accountIappreciateyour timetodayResolvea GL-13Explainhow PPWorksTell a memberto call backwith anyfurther issuesResolve abalance lessthan 30 daysnegativeResolve abalanceless than$50Thank youfor callingin todayThankmemberfor theirtimeWeappreciateyourbusinessOvercomeanobjectionSetup aCT usingsmartconnectExplainPaymentPostingtime frameSpeak tosomeonefrom yourhomestateHandleAccountless thanA year oldThank youfor beinga PayPalMemberThank youfor being aPP membersince __Thankmemberfor theirpaymentTell amemberto have agreat dayExplain Re-presentmentson a failedtransferCollect aPaymentgreaterthen $250HandleAccountfrom MD

Customer Appreciation - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Talk to an account holders spouse
  2. Explain account unlock time frame
  3. Thank member for resolving their account
  4. I appreciate your time today
  5. Resolve a GL-13
  6. Explain how PP Works
  7. Tell a member to call back with any further issues
  8. Resolve a balance less than 30 days negative
  9. Resolve a balance less than $50
  10. Thank you for calling in today
  11. Thank member for their time
  12. We appreciate your business
  13. Overcome an objection
  14. Setup a CT using smart connect
  15. Explain Payment Posting time frame
  16. Speak to someone from your homestate
  17. Handle Account less than A year old
  18. Thank you for being a PayPal Member
  19. Thank you for being a PP member since __
  20. Thank member for their payment
  21. Tell a member to have a great day
  22. Explain Re-presentments on a failed transfer
  23. Collect a Payment greater then $250
  24. Handle Account from MD