ExplainPaymentPostingtime frameCollect aPaymentgreaterthen $250Setup aCT usingsmartconnectThank youfor callingin todayTell amemberto have agreat dayTalk to anaccountholdersspouseOvercomeanobjectionThank youfor being aPP membersince __HandleAccountless thanA year oldHandleAccountfrom MDWeappreciateyourbusinessResolvea GL-13Tell a memberto call backwith anyfurther issuesResolve abalance lessthan 30 daysnegativeThankmemberfor theirpaymentSpeak tosomeonefrom yourhomestateThankmember forresolvingtheir accountIappreciateyour timetodayResolve abalanceless than$50Explainaccountunlocktime frameExplain Re-presentmentson a failedtransferThankmemberfor theirtimeThank youfor beinga PayPalMemberExplainhow PPWorksExplainPaymentPostingtime frameCollect aPaymentgreaterthen $250Setup aCT usingsmartconnectThank youfor callingin todayTell amemberto have agreat dayTalk to anaccountholdersspouseOvercomeanobjectionThank youfor being aPP membersince __HandleAccountless thanA year oldHandleAccountfrom MDWeappreciateyourbusinessResolvea GL-13Tell a memberto call backwith anyfurther issuesResolve abalance lessthan 30 daysnegativeThankmemberfor theirpaymentSpeak tosomeonefrom yourhomestateThankmember forresolvingtheir accountIappreciateyour timetodayResolve abalanceless than$50Explainaccountunlocktime frameExplain Re-presentmentson a failedtransferThankmemberfor theirtimeThank youfor beinga PayPalMemberExplainhow PPWorks

Customer Appreciation - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Explain Payment Posting time frame
  2. Collect a Payment greater then $250
  3. Setup a CT using smart connect
  4. Thank you for calling in today
  5. Tell a member to have a great day
  6. Talk to an account holders spouse
  7. Overcome an objection
  8. Thank you for being a PP member since __
  9. Handle Account less than A year old
  10. Handle Account from MD
  11. We appreciate your business
  12. Resolve a GL-13
  13. Tell a member to call back with any further issues
  14. Resolve a balance less than 30 days negative
  15. Thank member for their payment
  16. Speak to someone from your homestate
  17. Thank member for resolving their account
  18. I appreciate your time today
  19. Resolve a balance less than $50
  20. Explain account unlock time frame
  21. Explain Re-presentments on a failed transfer
  22. Thank member for their time
  23. Thank you for being a PayPal Member
  24. Explain how PP Works