HandleAccountfrom MDExplain Re-presentmentson a failedtransferCollect aPaymentgreaterthen $250Thank youfor callingin todayResolve abalance lessthan 30 daysnegativeTalk to anaccountholdersspouseSpeak tosomeonefrom yourhomestateIappreciateyour timetodayThank youfor beinga PayPalMemberTell amemberto have agreat dayHandleAccountless thanA year oldExplainaccountunlocktime frameExplainhow PPWorksOvercomeanobjectionWeappreciateyourbusinessThank youfor being aPP membersince __Thankmemberfor theirpaymentResolvea GL-13ExplainPaymentPostingtime frameThankmember forresolvingtheir accountTell a memberto call backwith anyfurther issuesSetup aCT usingsmartconnectResolve abalanceless than$50Thankmemberfor theirtimeHandleAccountfrom MDExplain Re-presentmentson a failedtransferCollect aPaymentgreaterthen $250Thank youfor callingin todayResolve abalance lessthan 30 daysnegativeTalk to anaccountholdersspouseSpeak tosomeonefrom yourhomestateIappreciateyour timetodayThank youfor beinga PayPalMemberTell amemberto have agreat dayHandleAccountless thanA year oldExplainaccountunlocktime frameExplainhow PPWorksOvercomeanobjectionWeappreciateyourbusinessThank youfor being aPP membersince __Thankmemberfor theirpaymentResolvea GL-13ExplainPaymentPostingtime frameThankmember forresolvingtheir accountTell a memberto call backwith anyfurther issuesSetup aCT usingsmartconnectResolve abalanceless than$50Thankmemberfor theirtime

Customer Appreciation - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Handle Account from MD
  2. Explain Re-presentments on a failed transfer
  3. Collect a Payment greater then $250
  4. Thank you for calling in today
  5. Resolve a balance less than 30 days negative
  6. Talk to an account holders spouse
  7. Speak to someone from your homestate
  8. I appreciate your time today
  9. Thank you for being a PayPal Member
  10. Tell a member to have a great day
  11. Handle Account less than A year old
  12. Explain account unlock time frame
  13. Explain how PP Works
  14. Overcome an objection
  15. We appreciate your business
  16. Thank you for being a PP member since __
  17. Thank member for their payment
  18. Resolve a GL-13
  19. Explain Payment Posting time frame
  20. Thank member for resolving their account
  21. Tell a member to call back with any further issues
  22. Setup a CT using smart connect
  23. Resolve a balance less than $50
  24. Thank member for their time