Explainaccountunlocktime frameHandleAccountless thanA year oldWeappreciateyourbusinessSetup aCT usingsmartconnectResolve abalanceless than$50Speak tosomeonefrom yourhomestateResolvea GL-13Thankmember forresolvingtheir accountIappreciateyour timetodayExplain Re-presentmentson a failedtransferTell a memberto call backwith anyfurther issuesThank youfor callingin todayResolve abalance lessthan 30 daysnegativeThankmemberfor theirtimeThankmemberfor theirpaymentThank youfor beinga PayPalMemberHandleAccountfrom MDOvercomeanobjectionExplainhow PPWorksThank youfor being aPP membersince __Talk to anaccountholdersspouseCollect aPaymentgreaterthen $250Tell amemberto have agreat dayExplainPaymentPostingtime frameExplainaccountunlocktime frameHandleAccountless thanA year oldWeappreciateyourbusinessSetup aCT usingsmartconnectResolve abalanceless than$50Speak tosomeonefrom yourhomestateResolvea GL-13Thankmember forresolvingtheir accountIappreciateyour timetodayExplain Re-presentmentson a failedtransferTell a memberto call backwith anyfurther issuesThank youfor callingin todayResolve abalance lessthan 30 daysnegativeThankmemberfor theirtimeThankmemberfor theirpaymentThank youfor beinga PayPalMemberHandleAccountfrom MDOvercomeanobjectionExplainhow PPWorksThank youfor being aPP membersince __Talk to anaccountholdersspouseCollect aPaymentgreaterthen $250Tell amemberto have agreat dayExplainPaymentPostingtime frame

Customer Appreciation - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Explain account unlock time frame
  2. Handle Account less than A year old
  3. We appreciate your business
  4. Setup a CT using smart connect
  5. Resolve a balance less than $50
  6. Speak to someone from your homestate
  7. Resolve a GL-13
  8. Thank member for resolving their account
  9. I appreciate your time today
  10. Explain Re-presentments on a failed transfer
  11. Tell a member to call back with any further issues
  12. Thank you for calling in today
  13. Resolve a balance less than 30 days negative
  14. Thank member for their time
  15. Thank member for their payment
  16. Thank you for being a PayPal Member
  17. Handle Account from MD
  18. Overcome an objection
  19. Explain how PP Works
  20. Thank you for being a PP member since __
  21. Talk to an account holders spouse
  22. Collect a Payment greater then $250
  23. Tell a member to have a great day
  24. Explain Payment Posting time frame