Explain Re-presentmentson a failedtransferThank youfor beinga PayPalMemberThank youfor callingin todayTalk to anaccountholdersspouseCollect aPaymentgreaterthen $250ExplainPaymentPostingtime frameHandleAccountless thanA year oldResolvea GL-13Thankmemberfor theirpaymentOvercomeanobjectionResolve abalance lessthan 30 daysnegativeWeappreciateyourbusinessThank youfor being aPP membersince __Tell a memberto call backwith anyfurther issuesExplainaccountunlocktime frameSpeak tosomeonefrom yourhomestateExplainhow PPWorksTell amemberto have agreat dayThankmember forresolvingtheir accountIappreciateyour timetodaySetup aCT usingsmartconnectResolve abalanceless than$50Thankmemberfor theirtimeHandleAccountfrom MDExplain Re-presentmentson a failedtransferThank youfor beinga PayPalMemberThank youfor callingin todayTalk to anaccountholdersspouseCollect aPaymentgreaterthen $250ExplainPaymentPostingtime frameHandleAccountless thanA year oldResolvea GL-13Thankmemberfor theirpaymentOvercomeanobjectionResolve abalance lessthan 30 daysnegativeWeappreciateyourbusinessThank youfor being aPP membersince __Tell a memberto call backwith anyfurther issuesExplainaccountunlocktime frameSpeak tosomeonefrom yourhomestateExplainhow PPWorksTell amemberto have agreat dayThankmember forresolvingtheir accountIappreciateyour timetodaySetup aCT usingsmartconnectResolve abalanceless than$50Thankmemberfor theirtimeHandleAccountfrom MD

Customer Appreciation - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Explain Re-presentments on a failed transfer
  2. Thank you for being a PayPal Member
  3. Thank you for calling in today
  4. Talk to an account holders spouse
  5. Collect a Payment greater then $250
  6. Explain Payment Posting time frame
  7. Handle Account less than A year old
  8. Resolve a GL-13
  9. Thank member for their payment
  10. Overcome an objection
  11. Resolve a balance less than 30 days negative
  12. We appreciate your business
  13. Thank you for being a PP member since __
  14. Tell a member to call back with any further issues
  15. Explain account unlock time frame
  16. Speak to someone from your homestate
  17. Explain how PP Works
  18. Tell a member to have a great day
  19. Thank member for resolving their account
  20. I appreciate your time today
  21. Setup a CT using smart connect
  22. Resolve a balance less than $50
  23. Thank member for their time
  24. Handle Account from MD