Thank youfor being aPP membersince __Thank youfor beinga PayPalMemberResolve abalanceless than$50OvercomeanobjectionThankmemberfor theirpaymentThankmember forresolvingtheir accountAdvise ofpossibleOCAAPTAdvise ofreason forthe callRemovean invalidphonenumberThankmemberfor theirtimeResolve abalance lessthan 30 daysnegativeHandle anaccount withtwo or moreChargebacksSetup aCT usingsmartconnectHandleAccountless thana year oldTell amemberto have agreat dayTalk to anaccountholder’sspouseThank youfor takingthe calltodayExplainPaymentPostingtime frameIappreciateyour timetodayAsk thirdparty to havemember callus backTell a memberto call backwith anyfurther issuesWeappreciateyourbusinessCollect aPaymentgreaterthen $250Thank youfor being aPP membersince __Thank youfor beinga PayPalMemberResolve abalanceless than$50OvercomeanobjectionThankmemberfor theirpaymentThankmember forresolvingtheir accountAdvise ofpossibleOCAAPTAdvise ofreason forthe callRemovean invalidphonenumberThankmemberfor theirtimeResolve abalance lessthan 30 daysnegativeHandle anaccount withtwo or moreChargebacksSetup aCT usingsmartconnectHandleAccountless thana year oldTell amemberto have agreat dayTalk to anaccountholder’sspouseThank youfor takingthe calltodayExplainPaymentPostingtime frameIappreciateyour timetodayAsk thirdparty to havemember callus backTell a memberto call backwith anyfurther issuesWeappreciateyourbusinessCollect aPaymentgreaterthen $250

Customer Appreciation - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Thank you for being a PP member since __
  2. Thank you for being a PayPal Member
  3. Resolve a balance less than $50
  4. Overcome an objection
  5. Thank member for their payment
  6. Thank member for resolving their account
  7. Advise of possible OCA
  8. APT
  9. Advise of reason for the call
  10. Remove an invalid phone number
  11. Thank member for their time
  12. Resolve a balance less than 30 days negative
  13. Handle an account with two or more Chargebacks
  14. Setup a CT using smart connect
  15. Handle Account less than a year old
  16. Tell a member to have a great day
  17. Talk to an account holder’s spouse
  18. Thank you for taking the call today
  19. Explain Payment Posting time frame
  20. I appreciate your time today
  21. Ask third party to have member call us back
  22. Tell a member to call back with any further issues
  23. We appreciate your business
  24. Collect a Payment greater then $250