Resolve abalanceless than$50Tell a memberto call backwith anyfurther issuesHandle anaccount withtwo or moreChargebacksAsk thirdparty to havemember callus backOvercomeanobjectionHandleAccountless thana year oldThank youfor takingthe calltodayCollect aPaymentgreaterthen $250Iappreciateyour timetodayThankmemberfor theirtimeAdvise ofpossibleOCATalk to anaccountholder’sspouseRemovean invalidphonenumberExplainPaymentPostingtime frameResolve abalance lessthan 30 daysnegativeThank youfor being aPP membersince __Thankmemberfor theirpaymentAPTSetup aCT usingsmartconnectTell amemberto have agreat dayThankmember forresolvingtheir accountAdvise ofreason forthe callWeappreciateyourbusinessThank youfor beinga PayPalMemberResolve abalanceless than$50Tell a memberto call backwith anyfurther issuesHandle anaccount withtwo or moreChargebacksAsk thirdparty to havemember callus backOvercomeanobjectionHandleAccountless thana year oldThank youfor takingthe calltodayCollect aPaymentgreaterthen $250Iappreciateyour timetodayThankmemberfor theirtimeAdvise ofpossibleOCATalk to anaccountholder’sspouseRemovean invalidphonenumberExplainPaymentPostingtime frameResolve abalance lessthan 30 daysnegativeThank youfor being aPP membersince __Thankmemberfor theirpaymentAPTSetup aCT usingsmartconnectTell amemberto have agreat dayThankmember forresolvingtheir accountAdvise ofreason forthe callWeappreciateyourbusinessThank youfor beinga PayPalMember

Customer Appreciation - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Resolve a balance less than $50
  2. Tell a member to call back with any further issues
  3. Handle an account with two or more Chargebacks
  4. Ask third party to have member call us back
  5. Overcome an objection
  6. Handle Account less than a year old
  7. Thank you for taking the call today
  8. Collect a Payment greater then $250
  9. I appreciate your time today
  10. Thank member for their time
  11. Advise of possible OCA
  12. Talk to an account holder’s spouse
  13. Remove an invalid phone number
  14. Explain Payment Posting time frame
  15. Resolve a balance less than 30 days negative
  16. Thank you for being a PP member since __
  17. Thank member for their payment
  18. APT
  19. Setup a CT using smart connect
  20. Tell a member to have a great day
  21. Thank member for resolving their account
  22. Advise of reason for the call
  23. We appreciate your business
  24. Thank you for being a PayPal Member