WeappreciateyourbusinessAPTHandle anaccount withtwo or moreChargebacksTell a memberto call backwith anyfurther issuesCollect aPaymentgreaterthen $250Thank youfor beinga PayPalMemberHandleAccountless thana year oldAdvise ofpossibleOCAIappreciateyour timetodayAsk thirdparty to havemember callus backThankmember forresolvingtheir accountThankmemberfor theirpaymentResolve abalanceless than$50Talk to anaccountholder’sspouseRemovean invalidphonenumberThank youfor takingthe calltodayOvercomeanobjectionThankmemberfor theirtimeResolve abalance lessthan 30 daysnegativeTell amemberto have agreat dayAdvise ofreason forthe callExplainPaymentPostingtime frameThank youfor being aPP membersince __Setup aCT usingsmartconnectWeappreciateyourbusinessAPTHandle anaccount withtwo or moreChargebacksTell a memberto call backwith anyfurther issuesCollect aPaymentgreaterthen $250Thank youfor beinga PayPalMemberHandleAccountless thana year oldAdvise ofpossibleOCAIappreciateyour timetodayAsk thirdparty to havemember callus backThankmember forresolvingtheir accountThankmemberfor theirpaymentResolve abalanceless than$50Talk to anaccountholder’sspouseRemovean invalidphonenumberThank youfor takingthe calltodayOvercomeanobjectionThankmemberfor theirtimeResolve abalance lessthan 30 daysnegativeTell amemberto have agreat dayAdvise ofreason forthe callExplainPaymentPostingtime frameThank youfor being aPP membersince __Setup aCT usingsmartconnect

Customer Appreciation - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. We appreciate your business
  2. APT
  3. Handle an account with two or more Chargebacks
  4. Tell a member to call back with any further issues
  5. Collect a Payment greater then $250
  6. Thank you for being a PayPal Member
  7. Handle Account less than a year old
  8. Advise of possible OCA
  9. I appreciate your time today
  10. Ask third party to have member call us back
  11. Thank member for resolving their account
  12. Thank member for their payment
  13. Resolve a balance less than $50
  14. Talk to an account holder’s spouse
  15. Remove an invalid phone number
  16. Thank you for taking the call today
  17. Overcome an objection
  18. Thank member for their time
  19. Resolve a balance less than 30 days negative
  20. Tell a member to have a great day
  21. Advise of reason for the call
  22. Explain Payment Posting time frame
  23. Thank you for being a PP member since __
  24. Setup a CT using smart connect