(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
Tell a member to have a great day
Handle Account less than a year old
Ask third party to have member call us back
Remove an invalid phone number
Thank member for their time
APT
Thank you for taking the call today
Explain Payment Posting time frame
I appreciate your time today
Handle an account with two or more Chargebacks
We appreciate your business
Resolve a balance less than 30 days negative
Overcome an objection
Setup a CT using smart connect
Resolve a balance less than $50
Thank member for their payment
Thank you for being a PP member since __
Talk to an account holder’s spouse
Advise of reason for the call
Collect a Payment greater then $250
Tell a member to call back with any further issues