Thank youfor takingthe calltodayThank youfor being aPP membersince __Removean invalidphonenumberExplainPaymentPostingtime frameAdvise ofpossibleOCAOvercomeanobjectionHandle anaccount withtwo or moreChargebacksResolve abalanceless than$50APTAsk thirdparty to havemember callus backThankmemberfor theirpaymentIappreciateyour timetodayTalk to anaccountholder’sspouseSetup aCT usingsmartconnectResolve abalance lessthan 30 daysnegativeWeappreciateyourbusinessThankmember forresolvingtheir accountAdvise ofreason forthe callCollect aPaymentgreaterthen $250Tell a memberto call backwith anyfurther issuesThankmemberfor theirtimeThank youfor beinga PayPalMemberHandleAccountless thana year oldTell amemberto have agreat dayThank youfor takingthe calltodayThank youfor being aPP membersince __Removean invalidphonenumberExplainPaymentPostingtime frameAdvise ofpossibleOCAOvercomeanobjectionHandle anaccount withtwo or moreChargebacksResolve abalanceless than$50APTAsk thirdparty to havemember callus backThankmemberfor theirpaymentIappreciateyour timetodayTalk to anaccountholder’sspouseSetup aCT usingsmartconnectResolve abalance lessthan 30 daysnegativeWeappreciateyourbusinessThankmember forresolvingtheir accountAdvise ofreason forthe callCollect aPaymentgreaterthen $250Tell a memberto call backwith anyfurther issuesThankmemberfor theirtimeThank youfor beinga PayPalMemberHandleAccountless thana year oldTell amemberto have agreat day

Customer Appreciation - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Thank you for taking the call today
  2. Thank you for being a PP member since __
  3. Remove an invalid phone number
  4. Explain Payment Posting time frame
  5. Advise of possible OCA
  6. Overcome an objection
  7. Handle an account with two or more Chargebacks
  8. Resolve a balance less than $50
  9. APT
  10. Ask third party to have member call us back
  11. Thank member for their payment
  12. I appreciate your time today
  13. Talk to an account holder’s spouse
  14. Setup a CT using smart connect
  15. Resolve a balance less than 30 days negative
  16. We appreciate your business
  17. Thank member for resolving their account
  18. Advise of reason for the call
  19. Collect a Payment greater then $250
  20. Tell a member to call back with any further issues
  21. Thank member for their time
  22. Thank you for being a PayPal Member
  23. Handle Account less than a year old
  24. Tell a member to have a great day