Ask thirdparty to havemember callus backHandleAccountless thana year oldOvercomeanobjectionTell amemberto have agreat dayAdvise ofreason forthe callExplainPaymentPostingtime frameThank youfor beinga PayPalMemberThankmemberfor theirtimeCollect aPaymentgreaterthen $250Talk to anaccountholder’sspouseThankmemberfor theirpaymentThankmember forresolvingtheir accountAPTThank youfor being aPP membersince __Removean invalidphonenumberIappreciateyour timetodayResolve abalanceless than$50Advise ofpossibleOCAThank youfor takingthe calltodayHandle anaccount withtwo or moreChargebacksSetup aCT usingsmartconnectTell a memberto call backwith anyfurther issuesResolve abalance lessthan 30 daysnegativeWeappreciateyourbusinessAsk thirdparty to havemember callus backHandleAccountless thana year oldOvercomeanobjectionTell amemberto have agreat dayAdvise ofreason forthe callExplainPaymentPostingtime frameThank youfor beinga PayPalMemberThankmemberfor theirtimeCollect aPaymentgreaterthen $250Talk to anaccountholder’sspouseThankmemberfor theirpaymentThankmember forresolvingtheir accountAPTThank youfor being aPP membersince __Removean invalidphonenumberIappreciateyour timetodayResolve abalanceless than$50Advise ofpossibleOCAThank youfor takingthe calltodayHandle anaccount withtwo or moreChargebacksSetup aCT usingsmartconnectTell a memberto call backwith anyfurther issuesResolve abalance lessthan 30 daysnegativeWeappreciateyourbusiness

Customer Appreciation - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Ask third party to have member call us back
  2. Handle Account less than a year old
  3. Overcome an objection
  4. Tell a member to have a great day
  5. Advise of reason for the call
  6. Explain Payment Posting time frame
  7. Thank you for being a PayPal Member
  8. Thank member for their time
  9. Collect a Payment greater then $250
  10. Talk to an account holder’s spouse
  11. Thank member for their payment
  12. Thank member for resolving their account
  13. APT
  14. Thank you for being a PP member since __
  15. Remove an invalid phone number
  16. I appreciate your time today
  17. Resolve a balance less than $50
  18. Advise of possible OCA
  19. Thank you for taking the call today
  20. Handle an account with two or more Chargebacks
  21. Setup a CT using smart connect
  22. Tell a member to call back with any further issues
  23. Resolve a balance less than 30 days negative
  24. We appreciate your business