Identifiedan errorduring QAProposean updatefor a CSMGuru CardSuccessfullyameliorated acampaign concern/ tackled a toughclient question orrebuttalGoal CPAachievedfor Tier 1campaignFound aperformancetrend to informcampaignstrategy1renewalsigned3incremental/upsellideas shared withAEIncrementalbudgetbooked1renewalsigned1renewalsignedShare alearningwith theteamOptimizationrecommendationsaw positivereturnFound aperformancetrend to informcampaignstrategy Creativerecommendationput into actionReceive acomplimentfrom aclient3 wrap upmeetingsbookedIdentifiedan errorduring QAProposean updatefor a CSMGuru CardSuccessfullyameliorated acampaign concern/ tackled a toughclient question orrebuttalGoal CPAachievedfor Tier 1campaignFound aperformancetrend to informcampaignstrategy1renewalsigned3incremental/upsellideas shared withAEIncrementalbudgetbooked1renewalsigned1renewalsignedShare alearningwith theteamOptimizationrecommendationsaw positivereturnFound aperformancetrend to informcampaignstrategy Creativerecommendationput into actionReceive acomplimentfrom aclient3 wrap upmeetingsbooked

BSA-ingo CSM Style - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Identified an error during QA
  2. Propose an update for a CSM Guru Card
  3. Successfully ameliorated a campaign concern / tackled a tough client question or rebuttal
  4. Goal CPA achieved for Tier 1 campaign
  5. Found a performance trend to inform campaign strategy
  6. 1 renewal signed
  7. 3 incremental/upsell ideas shared with AE
  8. Incremental budget booked
  9. 1 renewal signed
  10. 1 renewal signed
  11. Share a learning with the team
  12. Optimization recommendation saw positive return
  13. Found a performance trend to inform campaign strategy
  14. Creative recommendation put into action
  15. Receive a compliment from a client
  16. 3 wrap up meetings booked