CP upsetTOO manyPaymentsreceived permonthHas orderending/changingCS but neverprovidedNCP callsbecause CPhas notreceiveddisbursementsKnows case isin anotherCounty orRegion butcalled hereanywayWants DNAtest (mayhave or nothave anopen case)Wantsstatementthey are notreceivingchild supportCaller putsyou on 3-waycall with otherparty/empletcCallerisCryingCaller's cellphone keepscuttingout/hangsup/badconnectionCaller made 2 ormore calls insame day tocheck payment(or on sameissue)ConfusedBCSE withCPS (shouldbe CPS call)Calls from CabellLobby or while withCSS in our interviewroom (includingreturn calls you makeand they are alreadyhere).CALLS ONEAFTER ANOTHERCALL OVER ANDOVER BUT WILLNOT LEAVE AVOICEMAILCalls re:statementand $ on itthey've notreceived.Callerprovides waytoo muchpersonal info(TMI)Has not receivedCS, Letters, etcbecause theymoved monthsago and did notreportNCPreportingnewAPEM/SINCTRNA showscustomer hascalled withsame questionrecentlyCalls whiledriving andcall cuts inand out/maycut offCustomer doesnot "feel" arrearsare correct buthave no otherproof of direct payor errors etc.Is goingto sueBCSEHas not paid inover 6 monthsbut got ENFletter and stillsays will notpayPaternity atissue but thereare more thanone potentialfathersAPEM notwithholdingcorrectlyCall is reallyaboutSNAP/TANFbenefits (callershould contactBCF)Customerwants otherparty'saddress/ph/PIIGot aletter/notificationbut no longerhas itSays theyare returninga call to thisnumberCP upsetTOO manyPaymentsreceived permonthHas orderending/changingCS but neverprovidedNCP callsbecause CPhas notreceiveddisbursementsKnows case isin anotherCounty orRegion butcalled hereanywayWants DNAtest (mayhave or nothave anopen case)Wantsstatementthey are notreceivingchild supportCaller putsyou on 3-waycall with otherparty/empletcCallerisCryingCaller's cellphone keepscuttingout/hangsup/badconnectionCaller made 2 ormore calls insame day tocheck payment(or on sameissue)ConfusedBCSE withCPS (shouldbe CPS call)Calls from CabellLobby or while withCSS in our interviewroom (includingreturn calls you makeand they are alreadyhere).CALLS ONEAFTER ANOTHERCALL OVER ANDOVER BUT WILLNOT LEAVE AVOICEMAILCalls re:statementand $ on itthey've notreceived.Callerprovides waytoo muchpersonal info(TMI)Has not receivedCS, Letters, etcbecause theymoved monthsago and did notreportNCPreportingnewAPEM/SINCTRNA showscustomer hascalled withsame questionrecentlyCalls whiledriving andcall cuts inand out/maycut offCustomer doesnot "feel" arrearsare correct buthave no otherproof of direct payor errors etc.Is goingto sueBCSEHas not paid inover 6 monthsbut got ENFletter and stillsays will notpayPaternity atissue but thereare more thanone potentialfathersAPEM notwithholdingcorrectlyCall is reallyaboutSNAP/TANFbenefits (callershould contactBCF)Customerwants otherparty'saddress/ph/PIIGot aletter/notificationbut no longerhas itSays theyare returninga call to thisnumber

CSU BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
B
2
B
3
B
4
G
5
I
6
I
7
O
8
N
9
I
10
G
11
I
12
N
13
N
14
I
15
G
16
O
17
B
18
G
19
G
20
B
21
B
22
O
23
N
24
I
25
O
26
O
27
N
28
G
  1. B-CP upset TOO many Payments received per month
  2. B-Has order ending/changing CS but never provided
  3. B-NCP calls because CP has not received disbursements
  4. G-Knows case is in another County or Region but called here anyway
  5. I-Wants DNA test (may have or not have an open case)
  6. I-Wants statement they are not receiving child support
  7. O-Caller puts you on 3-way call with other party/empl etc
  8. N-Caller is Crying
  9. I-Caller's cell phone keeps cutting out/hangs up/bad connection
  10. G-Caller made 2 or more calls in same day to check payment (or on same issue)
  11. I-Confused BCSE with CPS (should be CPS call)
  12. N-Calls from Cabell Lobby or while with CSS in our interview room (including return calls you make and they are already here).
  13. N-CALLS ONE AFTER ANOTHER CALL OVER AND OVER BUT WILL NOT LEAVE A VOICEMAIL
  14. I-Calls re: statement and $ on it they've not received.
  15. G-Caller provides way too much personal info (TMI)
  16. O-Has not received CS, Letters, etc because they moved months ago and did not report
  17. B-NCP reporting new APEM/SINC
  18. G-TRNA shows customer has called with same question recently
  19. G-Calls while driving and call cuts in and out/may cut off
  20. B-Customer does not "feel" arrears are correct but have no other proof of direct pay or errors etc.
  21. B-Is going to sue BCSE
  22. O-Has not paid in over 6 months but got ENF letter and still says will not pay
  23. N-Paternity at issue but there are more than one potential fathers
  24. I-APEM not withholding correctly
  25. O-Call is really about SNAP/TANF benefits (caller should contact BCF)
  26. O-Customer wants other party's address/ph/PII
  27. N-Got a letter/notification but no longer has it
  28. G-Says they are returning a call to this number