Calls from CabellLobby or while withCSS in our interviewroom (includingreturn calls you makeand they are alreadyhere).Customer doesnot "feel" arrearsare correct buthave no otherproof of direct payor errors etc.Has not receivedCS, Letters, etcbecause theymoved monthsago and did notreportCP upsetTOO manyPaymentsreceived permonthConfusedBCSE withCPS (shouldbe CPS call)NCP callsbecause CPhas notreceiveddisbursementsCaller made 2 ormore calls insame day tocheck payment(or on sameissue)Callerprovides waytoo muchpersonal info(TMI)Customerwants otherparty'saddress/ph/PIIHas not paid inover 6 monthsbut got ENFletter and stillsays will notpayPaternity atissue but thereare more thanone potentialfathersCalls re:statementand $ on itthey've notreceived.Wants DNAtest (mayhave or nothave anopen case)CallerisCryingKnows case isin anotherCounty orRegion butcalled hereanywayHas orderending/changingCS but neverprovidedTRNA showscustomer hascalled withsame questionrecentlyCalls whiledriving andcall cuts inand out/maycut offAPEM notwithholdingcorrectlyCaller's cellphone keepscuttingout/hangsup/badconnectionIs goingto sueBCSESays theyare returninga call to thisnumberCall is reallyaboutSNAP/TANFbenefits (callershould contactBCF)CALLS ONEAFTER ANOTHERCALL OVER ANDOVER BUT WILLNOT LEAVE AVOICEMAILCaller putsyou on 3-waycall with otherparty/empletcWantsstatementthey are notreceivingchild supportGot aletter/notificationbut no longerhas itNCPreportingnewAPEM/SINCCalls from CabellLobby or while withCSS in our interviewroom (includingreturn calls you makeand they are alreadyhere).Customer doesnot "feel" arrearsare correct buthave no otherproof of direct payor errors etc.Has not receivedCS, Letters, etcbecause theymoved monthsago and did notreportCP upsetTOO manyPaymentsreceived permonthConfusedBCSE withCPS (shouldbe CPS call)NCP callsbecause CPhas notreceiveddisbursementsCaller made 2 ormore calls insame day tocheck payment(or on sameissue)Callerprovides waytoo muchpersonal info(TMI)Customerwants otherparty'saddress/ph/PIIHas not paid inover 6 monthsbut got ENFletter and stillsays will notpayPaternity atissue but thereare more thanone potentialfathersCalls re:statementand $ on itthey've notreceived.Wants DNAtest (mayhave or nothave anopen case)CallerisCryingKnows case isin anotherCounty orRegion butcalled hereanywayHas orderending/changingCS but neverprovidedTRNA showscustomer hascalled withsame questionrecentlyCalls whiledriving andcall cuts inand out/maycut offAPEM notwithholdingcorrectlyCaller's cellphone keepscuttingout/hangsup/badconnectionIs goingto sueBCSESays theyare returninga call to thisnumberCall is reallyaboutSNAP/TANFbenefits (callershould contactBCF)CALLS ONEAFTER ANOTHERCALL OVER ANDOVER BUT WILLNOT LEAVE AVOICEMAILCaller putsyou on 3-waycall with otherparty/empletcWantsstatementthey are notreceivingchild supportGot aletter/notificationbut no longerhas itNCPreportingnewAPEM/SINC

CSU BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
N
2
B
3
O
4
B
5
I
6
B
7
G
8
G
9
O
10
O
11
N
12
I
13
I
14
N
15
G
16
B
17
G
18
G
19
I
20
I
21
B
22
G
23
O
24
N
25
O
26
I
27
N
28
B
  1. N-Calls from Cabell Lobby or while with CSS in our interview room (including return calls you make and they are already here).
  2. B-Customer does not "feel" arrears are correct but have no other proof of direct pay or errors etc.
  3. O-Has not received CS, Letters, etc because they moved months ago and did not report
  4. B-CP upset TOO many Payments received per month
  5. I-Confused BCSE with CPS (should be CPS call)
  6. B-NCP calls because CP has not received disbursements
  7. G-Caller made 2 or more calls in same day to check payment (or on same issue)
  8. G-Caller provides way too much personal info (TMI)
  9. O-Customer wants other party's address/ph/PII
  10. O-Has not paid in over 6 months but got ENF letter and still says will not pay
  11. N-Paternity at issue but there are more than one potential fathers
  12. I-Calls re: statement and $ on it they've not received.
  13. I-Wants DNA test (may have or not have an open case)
  14. N-Caller is Crying
  15. G-Knows case is in another County or Region but called here anyway
  16. B-Has order ending/changing CS but never provided
  17. G-TRNA shows customer has called with same question recently
  18. G-Calls while driving and call cuts in and out/may cut off
  19. I-APEM not withholding correctly
  20. I-Caller's cell phone keeps cutting out/hangs up/bad connection
  21. B-Is going to sue BCSE
  22. G-Says they are returning a call to this number
  23. O-Call is really about SNAP/TANF benefits (caller should contact BCF)
  24. N-CALLS ONE AFTER ANOTHER CALL OVER AND OVER BUT WILL NOT LEAVE A VOICEMAIL
  25. O-Caller puts you on 3-way call with other party/empl etc
  26. I-Wants statement they are not receiving child support
  27. N-Got a letter/notification but no longer has it
  28. B-NCP reporting new APEM/SINC