Is goingto sueBCSEGot aletter/notificationbut no longerhas itCaller made 2 ormore calls insame day tocheck payment(or on sameissue)Has not paid inover 6 monthsbut got ENFletter and stillsays will notpayHas orderending/changingCS but neverprovidedNCPreportingnewAPEM/SINCConfusedBCSE withCPS (shouldbe CPS call)Paternity atissue but thereare more thanone potentialfathersCallerisCryingWantsstatementthey are notreceivingchild supportCustomer doesnot "feel" arrearsare correct buthave no otherproof of direct payor errors etc.CALLS ONEAFTER ANOTHERCALL OVER ANDOVER BUT WILLNOT LEAVE AVOICEMAILCallerprovides waytoo muchpersonal info(TMI)Calls re:statementand $ on itthey've notreceived.Knows case isin anotherCounty orRegion butcalled hereanywayCustomerwants otherparty'saddress/ph/PIIAPEM notwithholdingcorrectlyNCP callsbecause CPhas notreceiveddisbursementsCall is reallyaboutSNAP/TANFbenefits (callershould contactBCF)TRNA showscustomer hascalled withsame questionrecentlyCaller's cellphone keepscuttingout/hangsup/badconnectionHas not receivedCS, Letters, etcbecause theymoved monthsago and did notreportCalls whiledriving andcall cuts inand out/maycut offCaller putsyou on 3-waycall with otherparty/empletcSays theyare returninga call to thisnumberCP upsetTOO manyPaymentsreceived permonthCalls from CabellLobby or while withCSS in our interviewroom (includingreturn calls you makeand they are alreadyhere).Wants DNAtest (mayhave or nothave anopen case)Is goingto sueBCSEGot aletter/notificationbut no longerhas itCaller made 2 ormore calls insame day tocheck payment(or on sameissue)Has not paid inover 6 monthsbut got ENFletter and stillsays will notpayHas orderending/changingCS but neverprovidedNCPreportingnewAPEM/SINCConfusedBCSE withCPS (shouldbe CPS call)Paternity atissue but thereare more thanone potentialfathersCallerisCryingWantsstatementthey are notreceivingchild supportCustomer doesnot "feel" arrearsare correct buthave no otherproof of direct payor errors etc.CALLS ONEAFTER ANOTHERCALL OVER ANDOVER BUT WILLNOT LEAVE AVOICEMAILCallerprovides waytoo muchpersonal info(TMI)Calls re:statementand $ on itthey've notreceived.Knows case isin anotherCounty orRegion butcalled hereanywayCustomerwants otherparty'saddress/ph/PIIAPEM notwithholdingcorrectlyNCP callsbecause CPhas notreceiveddisbursementsCall is reallyaboutSNAP/TANFbenefits (callershould contactBCF)TRNA showscustomer hascalled withsame questionrecentlyCaller's cellphone keepscuttingout/hangsup/badconnectionHas not receivedCS, Letters, etcbecause theymoved monthsago and did notreportCalls whiledriving andcall cuts inand out/maycut offCaller putsyou on 3-waycall with otherparty/empletcSays theyare returninga call to thisnumberCP upsetTOO manyPaymentsreceived permonthCalls from CabellLobby or while withCSS in our interviewroom (includingreturn calls you makeand they are alreadyhere).Wants DNAtest (mayhave or nothave anopen case)

CSU BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
B
2
N
3
G
4
O
5
B
6
B
7
I
8
N
9
N
10
I
11
B
12
N
13
G
14
I
15
G
16
O
17
I
18
B
19
O
20
G
21
I
22
O
23
G
24
O
25
G
26
B
27
N
28
I
  1. B-Is going to sue BCSE
  2. N-Got a letter/notification but no longer has it
  3. G-Caller made 2 or more calls in same day to check payment (or on same issue)
  4. O-Has not paid in over 6 months but got ENF letter and still says will not pay
  5. B-Has order ending/changing CS but never provided
  6. B-NCP reporting new APEM/SINC
  7. I-Confused BCSE with CPS (should be CPS call)
  8. N-Paternity at issue but there are more than one potential fathers
  9. N-Caller is Crying
  10. I-Wants statement they are not receiving child support
  11. B-Customer does not "feel" arrears are correct but have no other proof of direct pay or errors etc.
  12. N-CALLS ONE AFTER ANOTHER CALL OVER AND OVER BUT WILL NOT LEAVE A VOICEMAIL
  13. G-Caller provides way too much personal info (TMI)
  14. I-Calls re: statement and $ on it they've not received.
  15. G-Knows case is in another County or Region but called here anyway
  16. O-Customer wants other party's address/ph/PII
  17. I-APEM not withholding correctly
  18. B-NCP calls because CP has not received disbursements
  19. O-Call is really about SNAP/TANF benefits (caller should contact BCF)
  20. G-TRNA shows customer has called with same question recently
  21. I-Caller's cell phone keeps cutting out/hangs up/bad connection
  22. O-Has not received CS, Letters, etc because they moved months ago and did not report
  23. G-Calls while driving and call cuts in and out/may cut off
  24. O-Caller puts you on 3-way call with other party/empl etc
  25. G-Says they are returning a call to this number
  26. B-CP upset TOO many Payments received per month
  27. N-Calls from Cabell Lobby or while with CSS in our interview room (including return calls you make and they are already here).
  28. I-Wants DNA test (may have or not have an open case)