Calls whiledriving andcall cuts inand out/maycut offSays theyare returninga call to thisnumberConfusedBCSE withCPS (shouldbe CPS call)Is goingto sueBCSEKnows case isin anotherCounty orRegion butcalled hereanywayCALLS ONEAFTER ANOTHERCALL OVER ANDOVER BUT WILLNOT LEAVE AVOICEMAILHas orderending/changingCS but neverprovidedCalls re:statementand $ on itthey've notreceived.Caller putsyou on 3-waycall with otherparty/empletcCaller made 2 ormore calls insame day tocheck payment(or on sameissue)NCPreportingnewAPEM/SINCCalls from CabellLobby or while withCSS in our interviewroom (includingreturn calls you makeand they are alreadyhere).CallerisCryingCall is reallyaboutSNAP/TANFbenefits (callershould contactBCF)Wantsstatementthey are notreceivingchild supportCustomer doesnot "feel" arrearsare correct buthave no otherproof of direct payor errors etc.Caller's cellphone keepscuttingout/hangsup/badconnectionPaternity atissue but thereare more thanone potentialfathersTRNA showscustomer hascalled withsame questionrecentlyHas not paid inover 6 monthsbut got ENFletter and stillsays will notpayAPEM notwithholdingcorrectlyWants DNAtest (mayhave or nothave anopen case)Customerwants otherparty'saddress/ph/PIICP upsetTOO manyPaymentsreceived permonthGot aletter/notificationbut no longerhas itHas not receivedCS, Letters, etcbecause theymoved monthsago and did notreportNCP callsbecause CPhas notreceiveddisbursementsCallerprovides waytoo muchpersonal info(TMI)Calls whiledriving andcall cuts inand out/maycut offSays theyare returninga call to thisnumberConfusedBCSE withCPS (shouldbe CPS call)Is goingto sueBCSEKnows case isin anotherCounty orRegion butcalled hereanywayCALLS ONEAFTER ANOTHERCALL OVER ANDOVER BUT WILLNOT LEAVE AVOICEMAILHas orderending/changingCS but neverprovidedCalls re:statementand $ on itthey've notreceived.Caller putsyou on 3-waycall with otherparty/empletcCaller made 2 ormore calls insame day tocheck payment(or on sameissue)NCPreportingnewAPEM/SINCCalls from CabellLobby or while withCSS in our interviewroom (includingreturn calls you makeand they are alreadyhere).CallerisCryingCall is reallyaboutSNAP/TANFbenefits (callershould contactBCF)Wantsstatementthey are notreceivingchild supportCustomer doesnot "feel" arrearsare correct buthave no otherproof of direct payor errors etc.Caller's cellphone keepscuttingout/hangsup/badconnectionPaternity atissue but thereare more thanone potentialfathersTRNA showscustomer hascalled withsame questionrecentlyHas not paid inover 6 monthsbut got ENFletter and stillsays will notpayAPEM notwithholdingcorrectlyWants DNAtest (mayhave or nothave anopen case)Customerwants otherparty'saddress/ph/PIICP upsetTOO manyPaymentsreceived permonthGot aletter/notificationbut no longerhas itHas not receivedCS, Letters, etcbecause theymoved monthsago and did notreportNCP callsbecause CPhas notreceiveddisbursementsCallerprovides waytoo muchpersonal info(TMI)

CSU BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
G
3
I
4
B
5
G
6
N
7
B
8
I
9
O
10
G
11
B
12
N
13
N
14
O
15
I
16
B
17
I
18
N
19
G
20
O
21
I
22
I
23
O
24
B
25
N
26
O
27
B
28
G
  1. G-Calls while driving and call cuts in and out/may cut off
  2. G-Says they are returning a call to this number
  3. I-Confused BCSE with CPS (should be CPS call)
  4. B-Is going to sue BCSE
  5. G-Knows case is in another County or Region but called here anyway
  6. N-CALLS ONE AFTER ANOTHER CALL OVER AND OVER BUT WILL NOT LEAVE A VOICEMAIL
  7. B-Has order ending/changing CS but never provided
  8. I-Calls re: statement and $ on it they've not received.
  9. O-Caller puts you on 3-way call with other party/empl etc
  10. G-Caller made 2 or more calls in same day to check payment (or on same issue)
  11. B-NCP reporting new APEM/SINC
  12. N-Calls from Cabell Lobby or while with CSS in our interview room (including return calls you make and they are already here).
  13. N-Caller is Crying
  14. O-Call is really about SNAP/TANF benefits (caller should contact BCF)
  15. I-Wants statement they are not receiving child support
  16. B-Customer does not "feel" arrears are correct but have no other proof of direct pay or errors etc.
  17. I-Caller's cell phone keeps cutting out/hangs up/bad connection
  18. N-Paternity at issue but there are more than one potential fathers
  19. G-TRNA shows customer has called with same question recently
  20. O-Has not paid in over 6 months but got ENF letter and still says will not pay
  21. I-APEM not withholding correctly
  22. I-Wants DNA test (may have or not have an open case)
  23. O-Customer wants other party's address/ph/PII
  24. B-CP upset TOO many Payments received per month
  25. N-Got a letter/notification but no longer has it
  26. O-Has not received CS, Letters, etc because they moved months ago and did not report
  27. B-NCP calls because CP has not received disbursements
  28. G-Caller provides way too much personal info (TMI)