(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Customer did not receive their return label
Carrier delay/lost package
Quality Issue
Caller ask if they were speaking to customer service
Customer wants to return a custom piece
Customer says they did not receive a call back
You are in adherence
Escalated to 246
Customer does not want to pay shipping
You are out of adherence
Agent input error case
Thought to yourself #notmyjob
Customer wants to make a payment
Shipping delay- customer was not notified
Provided update on a case
Web order that was placed incorrectly
Customer wants a return label for non Stuller error
CADCAM transfer
Tracked a package
Customer requests another agent by name
Processed an order
Customer asks you to spell/repeat your name
Customer wants to know if their credit was processed
