(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Caller ask if they were speaking to customer service
Thought to yourself #notmyjob
Provided update on a case
Processed an order
Customer asks you to spell/repeat your name
Carrier delay/lost package
Customer requests another agent by name
You are out of adherence
Customer wants to make a payment
You are in adherence
Customer wants to return a custom piece
Tracked a package
Escalated to 246
CADCAM transfer
Customer does not want to pay shipping
Quality Issue
Customer wants a return label for non Stuller error
Customer says they did not receive a call back
Shipping delay- customer was not notified
Customer did not receive their return label
Provided estimated ship date
Agent input error case
Customer wants to know if their credit was processed
