(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Caller ask if they were speaking to customer service
Customer wants to make a payment
Processed an order
Customer does not want to pay shipping
Shipping delay- customer was not notified
Carrier delay/lost package
Escalated to 246
Customer wants a return label for non Stuller error
Customer requests another agent by name
Quality Issue
Customer did not receive their return label
You are in adherence
You are out of adherence
Customer asks you to spell/repeat your name
Tracked a package
CADCAM transfer
Provided estimated ship date
Customer says they did not receive a call back
Agent input error case
Web order that was placed incorrectly
Customer wants to know if their credit was processed
