(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Customer wants a return label for non Stuller error
Agent input error case
Processed an order
Customer says they did not receive a call back
Customer does not want to pay shipping
Customer wants to make a payment
Quality Issue
Provided estimated ship date
You are out of adherence
Customer wants to return a custom piece
Customer did not receive their return label
CADCAM transfer
Customer wants to know if their credit was processed
Provided update on a case
Customer requests another agent by name
Thought to yourself #notmyjob
Shipping delay- customer was not notified
Customer asks you to spell/repeat your name
Escalated to 246
Caller ask if they were speaking to customer service
