(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Customer wants to make a payment
Customer asks you to spell/repeat your name
Provided update on a case
Provided estimated ship date
Shipping delay- customer was not notified
Carrier delay/lost package
Customer wants to return a custom piece
Customer does not want to pay shipping
Tracked a package
Web order that was placed incorrectly
Customer did not receive their return label
Agent input error case
Thought to yourself #notmyjob
Quality Issue
Customer wants a return label for non Stuller error
Customer requests another agent by name
Customer wants to know if their credit was processed
CADCAM transfer
Customer says they did not receive a call back
Caller ask if they were speaking to customer service
