(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Shipping delay- customer was not notified
Customer wants to know if their credit was processed
Customer says they did not receive a call back
Provided update on a case
Quality Issue
Tracked a package
Customer wants to make a payment
Customer asks you to spell/repeat your name
You are out of adherence
Customer does not want to pay shipping
Web order that was placed incorrectly
Escalated to 246
Customer requests another agent by name
You are in adherence
Thought to yourself #notmyjob
Carrier delay/lost package
Provided estimated ship date
Processed an order
Customer did not receive their return label
Customer wants to return a custom piece
Agent input error case
Caller ask if they were speaking to customer service
Customer wants a return label for non Stuller error
