(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Provided estimated ship date
Customer says they did not receive a call back
Customer asks you to spell/repeat your name
Quality Issue
Customer does not want to pay shipping
Web order that was placed incorrectly
Customer did not receive their return label
Tracked a package
Provided update on a case
You are out of adherence
Caller ask if they were speaking to customer service
Thought to yourself #notmyjob
Customer wants to know if their credit was processed
You are in adherence
Carrier delay/lost package
Escalated to 246
Shipping delay- customer was not notified
Processed an order
CADCAM transfer
Customer wants to make a payment
Customer requests another agent by name
Agent input error case
Customer wants to return a custom piece
Customer wants a return label for non Stuller error
