(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
Caller ask if they were speaking to customer service
You are in adherence
CADCAM transfer
Customer wants to make a payment
Agent input error case
Processed an order
Carrier delay/lost package
Escalated to 246
Provided estimated ship date
Thought to yourself #notmyjob
Customer wants to know if their credit was processed
Customer does not want to pay shipping
Customer asks you to spell/repeat your name
Tracked a package
Shipping delay- customer was not notified
Provided update on a case
Customer did not receive their return label
Customer says they did not receive a call back
You are out of adherence
Customer wants a return label for non Stuller error
