(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Web order that was placed incorrectly
Provided estimated ship date
Customer asks you to spell/repeat your name
Customer says they did not receive a call back
You are in adherence
Customer did not receive their return label
Customer wants to know if their credit was processed
Quality Issue
Processed an order
CADCAM transfer
Customer wants to return a custom piece
Customer does not want to pay shipping
You are out of adherence
Customer requests another agent by name
Tracked a package
Agent input error case
Shipping delay- customer was not notified
Caller ask if they were speaking to customer service
Provided update on a case
Customer wants a return label for non Stuller error