Call Center BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Test
2. Call from Sales
3. Handle 3+ policies on one call
4. Test
5. Allocation change over the phone
6. Outbound call where they actually answer
7. Balance Call from B.B
8. Told most companies have high SLAs currently
9. Told no other company has SLAs this high
10. Asked about the weather where you live
11. Comment that no one has a fax anymore
12. Combined call que over 30
13. Found answer in KB without needing CSHelp
14. Transfer status & funds have been sent
15. Disability call transfer
16. Address change
17. Called by the wrong name
18. Comments on long hold time
19. Asks for winning Lottery Numbers
20. Email a blank form
21. Comments on "Excellent Service" greeting
22. Thinks they just spoke to you, when they didn't
23. WDOP
24. NB Status call