Told no othercompanyhas SLAsthis highOutboundcall wherethey actuallyanswerEmail ablankformNBStatuscallAddresschangeCombinedcall queover 30Called bythe wrongnameTestWDOPCommentson "ExcellentService"greetingHandle 3+policieson onecallCommentson longhold timeAsks forwinningLotteryNumbersTestTold mostcompanieshave highSLAscurrentlyCallfromSalesAsked aboutthe weatherwhere youliveCommentthat no onehas a faxanymoreAllocationchangeover thephoneDisabilitycalltransferFoundanswer inKB withoutneedingCSHelpTransferstatus &funds havebeen sentThinks theyjust spoke toyou, whenthey didn'tBalanceCall fromB.BTold no othercompanyhas SLAsthis highOutboundcall wherethey actuallyanswerEmail ablankformNBStatuscallAddresschangeCombinedcall queover 30Called bythe wrongnameTestWDOPCommentson "ExcellentService"greetingHandle 3+policieson onecallCommentson longhold timeAsks forwinningLotteryNumbersTestTold mostcompanieshave highSLAscurrentlyCallfromSalesAsked aboutthe weatherwhere youliveCommentthat no onehas a faxanymoreAllocationchangeover thephoneDisabilitycalltransferFoundanswer inKB withoutneedingCSHelpTransferstatus &funds havebeen sentThinks theyjust spoke toyou, whenthey didn'tBalanceCall fromB.B

Call Center BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Told no other company has SLAs this high
  2. Outbound call where they actually answer
  3. Email a blank form
  4. NB Status call
  5. Address change
  6. Combined call que over 30
  7. Called by the wrong name
  8. Test
  9. WDOP
  10. Comments on "Excellent Service" greeting
  11. Handle 3+ policies on one call
  12. Comments on long hold time
  13. Asks for winning Lottery Numbers
  14. Test
  15. Told most companies have high SLAs currently
  16. Call from Sales
  17. Asked about the weather where you live
  18. Comment that no one has a fax anymore
  19. Allocation change over the phone
  20. Disability call transfer
  21. Found answer in KB without needing CSHelp
  22. Transfer status & funds have been sent
  23. Thinks they just spoke to you, when they didn't
  24. Balance Call from B.B