Call Center BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Outbound call where they actually answer
2. NB Status call
3. Asks for winning Lottery Numbers
4. Test
5. Email a blank form
6. Disability call transfer
7. Found answer in KB without needing CSHelp
8. Comments on "Excellent Service" greeting
9. Called by the wrong name
10. Asked about the weather where you live
11. Thinks they just spoke to you, when they didn't
12. Comments on long hold time
13. Call from Sales
14. Comment that no one has a fax anymore
15. Balance Call from B.B
16. Told no other company has SLAs this high
17. Handle 3+ policies on one call
18. Address change
19. Transfer status & funds have been sent
20. Combined call que over 30
21. Told most companies have high SLAs currently
22. Allocation change over the phone
23. Test
24. WDOP