Call Center BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Called by the wrong name
2. Test
3. Allocation change over the phone
4. Test
5. Comments on "Excellent Service" greeting
6. Found answer in KB without needing CSHelp
7. Disability call transfer
8. WDOP
9. Told most companies have high SLAs currently
10. Transfer status & funds have been sent
11. Asks for winning Lottery Numbers
12. Comments on long hold time
13. Email a blank form
14. Handle 3+ policies on one call
15. Told no other company has SLAs this high
16. Thinks they just spoke to you, when they didn't
17. Balance Call from B.B
18. Outbound call where they actually answer
19. NB Status call
20. Address change
21. Comment that no one has a fax anymore
22. Asked about the weather where you live
23. Combined call que over 30
24. Call from Sales