Transferstatus &funds havebeen sentOutboundcall wherethey actuallyanswerWDOPDisabilitycalltransferTestAllocationchangeover thephoneThinks theyjust spoke toyou, whenthey didn'tCallfromSalesTold no othercompanyhas SLAsthis highCommentson longhold timeTold mostcompanieshave highSLAscurrentlyBalanceCall fromB.BAddresschangeCommentson "ExcellentService"greetingNBStatuscallCalled bythe wrongnameCommentthat no onehas a faxanymoreHandle 3+policieson onecallEmail ablankformFoundanswer inKB withoutneedingCSHelpTestAsked aboutthe weatherwhere youliveAsks forwinningLotteryNumbersCombinedcall queover 30Transferstatus &funds havebeen sentOutboundcall wherethey actuallyanswerWDOPDisabilitycalltransferTestAllocationchangeover thephoneThinks theyjust spoke toyou, whenthey didn'tCallfromSalesTold no othercompanyhas SLAsthis highCommentson longhold timeTold mostcompanieshave highSLAscurrentlyBalanceCall fromB.BAddresschangeCommentson "ExcellentService"greetingNBStatuscallCalled bythe wrongnameCommentthat no onehas a faxanymoreHandle 3+policieson onecallEmail ablankformFoundanswer inKB withoutneedingCSHelpTestAsked aboutthe weatherwhere youliveAsks forwinningLotteryNumbersCombinedcall queover 30

Call Center BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Transfer status & funds have been sent
  2. Outbound call where they actually answer
  3. WDOP
  4. Disability call transfer
  5. Test
  6. Allocation change over the phone
  7. Thinks they just spoke to you, when they didn't
  8. Call from Sales
  9. Told no other company has SLAs this high
  10. Comments on long hold time
  11. Told most companies have high SLAs currently
  12. Balance Call from B.B
  13. Address change
  14. Comments on "Excellent Service" greeting
  15. NB Status call
  16. Called by the wrong name
  17. Comment that no one has a fax anymore
  18. Handle 3+ policies on one call
  19. Email a blank form
  20. Found answer in KB without needing CSHelp
  21. Test
  22. Asked about the weather where you live
  23. Asks for winning Lottery Numbers
  24. Combined call que over 30