Combinedcall queover 30Foundanswer inKB withoutneedingCSHelpHandle 3+policieson onecallCommentthat no onehas a faxanymoreCommentson "ExcellentService"greetingThinks theyjust spoke toyou, whenthey didn'tAsked aboutthe weatherwhere youliveAsks forwinningLotteryNumbersDisabilitycalltransferCallfromSalesCommentson longhold timeBalanceCall fromB.BTestTold no othercompanyhas SLAsthis highTransferstatus &funds havebeen sentTold mostcompanieshave highSLAscurrentlyAddresschangeEmail ablankformNBStatuscallWDOPOutboundcall wherethey actuallyanswerCalled bythe wrongnameTestAllocationchangeover thephoneCombinedcall queover 30Foundanswer inKB withoutneedingCSHelpHandle 3+policieson onecallCommentthat no onehas a faxanymoreCommentson "ExcellentService"greetingThinks theyjust spoke toyou, whenthey didn'tAsked aboutthe weatherwhere youliveAsks forwinningLotteryNumbersDisabilitycalltransferCallfromSalesCommentson longhold timeBalanceCall fromB.BTestTold no othercompanyhas SLAsthis highTransferstatus &funds havebeen sentTold mostcompanieshave highSLAscurrentlyAddresschangeEmail ablankformNBStatuscallWDOPOutboundcall wherethey actuallyanswerCalled bythe wrongnameTestAllocationchangeover thephone

Call Center BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Combined call que over 30
  2. Found answer in KB without needing CSHelp
  3. Handle 3+ policies on one call
  4. Comment that no one has a fax anymore
  5. Comments on "Excellent Service" greeting
  6. Thinks they just spoke to you, when they didn't
  7. Asked about the weather where you live
  8. Asks for winning Lottery Numbers
  9. Disability call transfer
  10. Call from Sales
  11. Comments on long hold time
  12. Balance Call from B.B
  13. Test
  14. Told no other company has SLAs this high
  15. Transfer status & funds have been sent
  16. Told most companies have high SLAs currently
  17. Address change
  18. Email a blank form
  19. NB Status call
  20. WDOP
  21. Outbound call where they actually answer
  22. Called by the wrong name
  23. Test
  24. Allocation change over the phone