Called bythe wrongnameDisabilitycalltransferAsks forwinningLotteryNumbersTestCommentson longhold timeTransferstatus &funds havebeen sentCommentson "ExcellentService"greetingTold no othercompanyhas SLAsthis highAsked aboutthe weatherwhere youliveAllocationchangeover thephoneCommentthat no onehas a faxanymoreBalanceCall fromB.BTestAddresschangeTold mostcompanieshave highSLAscurrentlyFoundanswer inKB withoutneedingCSHelpHandle 3+policieson onecallCallfromSalesWDOPEmail ablankformThinks theyjust spoke toyou, whenthey didn'tNBStatuscallOutboundcall wherethey actuallyanswerCombinedcall queover 30Called bythe wrongnameDisabilitycalltransferAsks forwinningLotteryNumbersTestCommentson longhold timeTransferstatus &funds havebeen sentCommentson "ExcellentService"greetingTold no othercompanyhas SLAsthis highAsked aboutthe weatherwhere youliveAllocationchangeover thephoneCommentthat no onehas a faxanymoreBalanceCall fromB.BTestAddresschangeTold mostcompanieshave highSLAscurrentlyFoundanswer inKB withoutneedingCSHelpHandle 3+policieson onecallCallfromSalesWDOPEmail ablankformThinks theyjust spoke toyou, whenthey didn'tNBStatuscallOutboundcall wherethey actuallyanswerCombinedcall queover 30

Call Center BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Called by the wrong name
  2. Disability call transfer
  3. Asks for winning Lottery Numbers
  4. Test
  5. Comments on long hold time
  6. Transfer status & funds have been sent
  7. Comments on "Excellent Service" greeting
  8. Told no other company has SLAs this high
  9. Asked about the weather where you live
  10. Allocation change over the phone
  11. Comment that no one has a fax anymore
  12. Balance Call from B.B
  13. Test
  14. Address change
  15. Told most companies have high SLAs currently
  16. Found answer in KB without needing CSHelp
  17. Handle 3+ policies on one call
  18. Call from Sales
  19. WDOP
  20. Email a blank form
  21. Thinks they just spoke to you, when they didn't
  22. NB Status call
  23. Outbound call where they actually answer
  24. Combined call que over 30