Call Center BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. NB Status call
2. Allocation change over the phone
3. Test
4. Asked about the weather where you live
5. Comments on long hold time
6. Thinks they just spoke to you, when they didn't
7. WDOP
8. Asks for winning Lottery Numbers
9. Transfer status & funds have been sent
10. Comments on "Excellent Service" greeting
11. Disability call transfer
12. Comment that no one has a fax anymore
13. Combined call que over 30
14. Outbound call where they actually answer
15. Call from Sales
16. Email a blank form
17. Handle 3+ policies on one call
18. Balance Call from B.B
19. Told no other company has SLAs this high
20. Called by the wrong name
21. Told most companies have high SLAs currently
22. Found answer in KB without needing CSHelp
23. Test
24. Address change