CallfromSalesDisabilitycalltransferAddresschangeOutboundcall wherethey actuallyanswerCalled bythe wrongnameCommentthat no onehas a faxanymoreCommentson "ExcellentService"greetingEmail ablankformTestFoundanswer inKB withoutneedingCSHelpTransferstatus &funds havebeen sentTold mostcompanieshave highSLAscurrentlyWDOPAllocationchangeover thephoneCommentson longhold timeAsked aboutthe weatherwhere youliveTestCombinedcall queover 30NBStatuscallAsks forwinningLotteryNumbersBalanceCall fromB.BTold no othercompanyhas SLAsthis highHandle 3+policieson onecallThinks theyjust spoke toyou, whenthey didn'tCallfromSalesDisabilitycalltransferAddresschangeOutboundcall wherethey actuallyanswerCalled bythe wrongnameCommentthat no onehas a faxanymoreCommentson "ExcellentService"greetingEmail ablankformTestFoundanswer inKB withoutneedingCSHelpTransferstatus &funds havebeen sentTold mostcompanieshave highSLAscurrentlyWDOPAllocationchangeover thephoneCommentson longhold timeAsked aboutthe weatherwhere youliveTestCombinedcall queover 30NBStatuscallAsks forwinningLotteryNumbersBalanceCall fromB.BTold no othercompanyhas SLAsthis highHandle 3+policieson onecallThinks theyjust spoke toyou, whenthey didn't

Call Center BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Call from Sales
  2. Disability call transfer
  3. Address change
  4. Outbound call where they actually answer
  5. Called by the wrong name
  6. Comment that no one has a fax anymore
  7. Comments on "Excellent Service" greeting
  8. Email a blank form
  9. Test
  10. Found answer in KB without needing CSHelp
  11. Transfer status & funds have been sent
  12. Told most companies have high SLAs currently
  13. WDOP
  14. Allocation change over the phone
  15. Comments on long hold time
  16. Asked about the weather where you live
  17. Test
  18. Combined call que over 30
  19. NB Status call
  20. Asks for winning Lottery Numbers
  21. Balance Call from B.B
  22. Told no other company has SLAs this high
  23. Handle 3+ policies on one call
  24. Thinks they just spoke to you, when they didn't