Commentson longhold timeOutboundcall wherethey actuallyanswerTestTold mostcompanieshave highSLAscurrentlyCallfromSalesDisabilitycalltransferTransferstatus &funds havebeen sentCommentthat no onehas a faxanymoreAllocationchangeover thephoneNBStatuscallCombinedcall queover 30AddresschangeAsked aboutthe weatherwhere youliveCalled bythe wrongnameTestAsks forwinningLotteryNumbersFoundanswer inKB withoutneedingCSHelpCommentson "ExcellentService"greetingEmail ablankformHandle 3+policieson onecallThinks theyjust spoke toyou, whenthey didn'tWDOPTold no othercompanyhas SLAsthis highBalanceCall fromB.BCommentson longhold timeOutboundcall wherethey actuallyanswerTestTold mostcompanieshave highSLAscurrentlyCallfromSalesDisabilitycalltransferTransferstatus &funds havebeen sentCommentthat no onehas a faxanymoreAllocationchangeover thephoneNBStatuscallCombinedcall queover 30AddresschangeAsked aboutthe weatherwhere youliveCalled bythe wrongnameTestAsks forwinningLotteryNumbersFoundanswer inKB withoutneedingCSHelpCommentson "ExcellentService"greetingEmail ablankformHandle 3+policieson onecallThinks theyjust spoke toyou, whenthey didn'tWDOPTold no othercompanyhas SLAsthis highBalanceCall fromB.B

Call Center BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Comments on long hold time
  2. Outbound call where they actually answer
  3. Test
  4. Told most companies have high SLAs currently
  5. Call from Sales
  6. Disability call transfer
  7. Transfer status & funds have been sent
  8. Comment that no one has a fax anymore
  9. Allocation change over the phone
  10. NB Status call
  11. Combined call que over 30
  12. Address change
  13. Asked about the weather where you live
  14. Called by the wrong name
  15. Test
  16. Asks for winning Lottery Numbers
  17. Found answer in KB without needing CSHelp
  18. Comments on "Excellent Service" greeting
  19. Email a blank form
  20. Handle 3+ policies on one call
  21. Thinks they just spoke to you, when they didn't
  22. WDOP
  23. Told no other company has SLAs this high
  24. Balance Call from B.B