Allocationchangeover thephoneOutboundcall wherethey actuallyanswerBalanceCall fromB.BCommentson "ExcellentService"greetingCallfromSalesCalled bythe wrongnameTold no othercompanyhas SLAsthis highDisabilitycalltransferTestFoundanswer inKB withoutneedingCSHelpAsks forwinningLotteryNumbersTold mostcompanieshave highSLAscurrentlyHandle 3+policieson onecallThinks theyjust spoke toyou, whenthey didn'tTestNBStatuscallEmail ablankformWDOPTransferstatus &funds havebeen sentCommentson longhold timeCommentthat no onehas a faxanymoreAddresschangeCombinedcall queover 30Asked aboutthe weatherwhere youliveAllocationchangeover thephoneOutboundcall wherethey actuallyanswerBalanceCall fromB.BCommentson "ExcellentService"greetingCallfromSalesCalled bythe wrongnameTold no othercompanyhas SLAsthis highDisabilitycalltransferTestFoundanswer inKB withoutneedingCSHelpAsks forwinningLotteryNumbersTold mostcompanieshave highSLAscurrentlyHandle 3+policieson onecallThinks theyjust spoke toyou, whenthey didn'tTestNBStatuscallEmail ablankformWDOPTransferstatus &funds havebeen sentCommentson longhold timeCommentthat no onehas a faxanymoreAddresschangeCombinedcall queover 30Asked aboutthe weatherwhere youlive

Call Center BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Allocation change over the phone
  2. Outbound call where they actually answer
  3. Balance Call from B.B
  4. Comments on "Excellent Service" greeting
  5. Call from Sales
  6. Called by the wrong name
  7. Told no other company has SLAs this high
  8. Disability call transfer
  9. Test
  10. Found answer in KB without needing CSHelp
  11. Asks for winning Lottery Numbers
  12. Told most companies have high SLAs currently
  13. Handle 3+ policies on one call
  14. Thinks they just spoke to you, when they didn't
  15. Test
  16. NB Status call
  17. Email a blank form
  18. WDOP
  19. Transfer status & funds have been sent
  20. Comments on long hold time
  21. Comment that no one has a fax anymore
  22. Address change
  23. Combined call que over 30
  24. Asked about the weather where you live