Call Center BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Test
2. Handle 3+ policies on one call
3. Outbound call where they actually answer
4. Asks for winning Lottery Numbers
5. Called by the wrong name
6. Asked about the weather where you live
7. Allocation change over the phone
8. Found answer in KB without needing CSHelp
9. Balance Call from B.B
10. Told no other company has SLAs this high
11. Told most companies have high SLAs currently
12. Transfer status & funds have been sent
13. Thinks they just spoke to you, when they didn't
14. Disability call transfer
15. Email a blank form
16. Test
17. Address change
18. Comments on long hold time
19. Comments on "Excellent Service" greeting
20. WDOP
21. Comment that no one has a fax anymore
22. Call from Sales
23. NB Status call
24. Combined call que over 30