​​May IPLEASEhave a cellphonenumber ...Tell meabout...A.I.M.StatementYouqualifyfor...Walk methrough...How is thewirelessconnectionin your area?Thank youfor being aloyalcustomer.How manydevices onyournetwork?VoiceSolutionofferedHow manyemployeesdo youhave?selected toreceive a textor email surveyabout your callwith me today.VivialSolutionofferedDo youhave aPOSsystem?SpeedupgradeofferedDo youoffer WIFIto yourcustomers?Howdoyou...Re-asked forthe saleRecappedreason forcallUsedFlexDiscountUsedSaveOffersUsedPSORRecommendeda SolutionDescribeto me...Gatheredinfo &builtrapport​​May IPLEASEhave a cellphonenumber ...Tell meabout...A.I.M.StatementYouqualifyfor...Walk methrough...How is thewirelessconnectionin your area?Thank youfor being aloyalcustomer.How manydevices onyournetwork?VoiceSolutionofferedHow manyemployeesdo youhave?selected toreceive a textor email surveyabout your callwith me today.VivialSolutionofferedDo youhave aPOSsystem?SpeedupgradeofferedDo youoffer WIFIto yourcustomers?Howdoyou...Re-asked forthe saleRecappedreason forcallUsedFlexDiscountUsedSaveOffersUsedPSORRecommendeda SolutionDescribeto me...Gatheredinfo &builtrapport

Call Observations #2 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. ​​May I PLEASE have a cell phone number ...
  2. Tell me about...
  3. A.I.M. Statement
  4. You qualify for...
  5. Walk me through...
  6. How is the wireless connection in your area?
  7. Thank you for being a loyal customer.
  8. How many devices on your network?
  9. Voice Solution offered
  10. How many employees do you have?
  11. selected to receive a text or email survey about your call with me today.
  12. Vivial Solution offered
  13. Do you have a POS system?
  14. Speed upgrade offered
  15. Do you offer WIFI to your customers?
  16. How do you...
  17. Re-asked for the sale
  18. Recapped reason for call
  19. Used Flex Discount
  20. Used Save Offers
  21. Used PSOR
  22. Recommended a Solution
  23. Describe to me...
  24. Gathered info & built rapport