selected toreceive a textor email surveyabout your callwith me today.Gatheredinfo &builtrapportUsedFlexDiscountSpeedupgradeofferedWalk methrough...UsedPSORA.I.M.StatementHowdoyou...VoiceSolutionofferedHow manydevices onyournetwork?UsedSaveOffersRe-asked forthe saleDo youoffer WIFIto yourcustomers?How is thewirelessconnectionin your area?How manyemployeesdo youhave?Tell meabout...Youqualifyfor...​​May IPLEASEhave a cellphonenumber ...Do youhave aPOSsystem?Thank youfor being aloyalcustomer.VivialSolutionofferedRecommendeda SolutionDescribeto me...Recappedreason forcallselected toreceive a textor email surveyabout your callwith me today.Gatheredinfo &builtrapportUsedFlexDiscountSpeedupgradeofferedWalk methrough...UsedPSORA.I.M.StatementHowdoyou...VoiceSolutionofferedHow manydevices onyournetwork?UsedSaveOffersRe-asked forthe saleDo youoffer WIFIto yourcustomers?How is thewirelessconnectionin your area?How manyemployeesdo youhave?Tell meabout...Youqualifyfor...​​May IPLEASEhave a cellphonenumber ...Do youhave aPOSsystem?Thank youfor being aloyalcustomer.VivialSolutionofferedRecommendeda SolutionDescribeto me...Recappedreason forcall

Call Observations #2 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. selected to receive a text or email survey about your call with me today.
  2. Gathered info & built rapport
  3. Used Flex Discount
  4. Speed upgrade offered
  5. Walk me through...
  6. Used PSOR
  7. A.I.M. Statement
  8. How do you...
  9. Voice Solution offered
  10. How many devices on your network?
  11. Used Save Offers
  12. Re-asked for the sale
  13. Do you offer WIFI to your customers?
  14. How is the wireless connection in your area?
  15. How many employees do you have?
  16. Tell me about...
  17. You qualify for...
  18. ​​May I PLEASE have a cell phone number ...
  19. Do you have a POS system?
  20. Thank you for being a loyal customer.
  21. Vivial Solution offered
  22. Recommended a Solution
  23. Describe to me...
  24. Recapped reason for call