Recappedreason forcallHow manyemployeesdo youhave?Walk methrough...UsedFlexDiscountDo youoffer WIFIto yourcustomers?Describeto me...UsedSaveOffersRe-asked forthe saleYouqualifyfor...Howdoyou...Thank youfor being aloyalcustomer.UsedPSOR​​May IPLEASEhave a cellphonenumber ...VoiceSolutionofferedselected toreceive a textor email surveyabout your callwith me today.How manydevices onyournetwork?Gatheredinfo &builtrapportRecommendeda SolutionTell meabout...VivialSolutionofferedHow is thewirelessconnectionin your area?Do youhave aPOSsystem?SpeedupgradeofferedA.I.M.StatementRecappedreason forcallHow manyemployeesdo youhave?Walk methrough...UsedFlexDiscountDo youoffer WIFIto yourcustomers?Describeto me...UsedSaveOffersRe-asked forthe saleYouqualifyfor...Howdoyou...Thank youfor being aloyalcustomer.UsedPSOR​​May IPLEASEhave a cellphonenumber ...VoiceSolutionofferedselected toreceive a textor email surveyabout your callwith me today.How manydevices onyournetwork?Gatheredinfo &builtrapportRecommendeda SolutionTell meabout...VivialSolutionofferedHow is thewirelessconnectionin your area?Do youhave aPOSsystem?SpeedupgradeofferedA.I.M.Statement

Call Observations #2 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Recapped reason for call
  2. How many employees do you have?
  3. Walk me through...
  4. Used Flex Discount
  5. Do you offer WIFI to your customers?
  6. Describe to me...
  7. Used Save Offers
  8. Re-asked for the sale
  9. You qualify for...
  10. How do you...
  11. Thank you for being a loyal customer.
  12. Used PSOR
  13. ​​May I PLEASE have a cell phone number ...
  14. Voice Solution offered
  15. selected to receive a text or email survey about your call with me today.
  16. How many devices on your network?
  17. Gathered info & built rapport
  18. Recommended a Solution
  19. Tell me about...
  20. Vivial Solution offered
  21. How is the wireless connection in your area?
  22. Do you have a POS system?
  23. Speed upgrade offered
  24. A.I.M. Statement