Walk methrough...Recappedreason forcallHowdoyou...VoiceSolutionofferedTell meabout...Describeto me...UsedSaveOffersselected toreceive a textor email surveyabout your callwith me today.Thank youfor being aloyalcustomer.Gatheredinfo &builtrapportUsedPSORA.I.M.StatementYouqualifyfor...VivialSolutionoffered​​May IPLEASEhave a cellphonenumber ...Re-asked forthe saleHow manydevices onyournetwork?Do youhave aPOSsystem?How manyemployeesdo youhave?Recommendeda SolutionDo youoffer WIFIto yourcustomers?How is thewirelessconnectionin your area?UsedFlexDiscountSpeedupgradeofferedWalk methrough...Recappedreason forcallHowdoyou...VoiceSolutionofferedTell meabout...Describeto me...UsedSaveOffersselected toreceive a textor email surveyabout your callwith me today.Thank youfor being aloyalcustomer.Gatheredinfo &builtrapportUsedPSORA.I.M.StatementYouqualifyfor...VivialSolutionoffered​​May IPLEASEhave a cellphonenumber ...Re-asked forthe saleHow manydevices onyournetwork?Do youhave aPOSsystem?How manyemployeesdo youhave?Recommendeda SolutionDo youoffer WIFIto yourcustomers?How is thewirelessconnectionin your area?UsedFlexDiscountSpeedupgradeoffered

Call Observations #2 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Walk me through...
  2. Recapped reason for call
  3. How do you...
  4. Voice Solution offered
  5. Tell me about...
  6. Describe to me...
  7. Used Save Offers
  8. selected to receive a text or email survey about your call with me today.
  9. Thank you for being a loyal customer.
  10. Gathered info & built rapport
  11. Used PSOR
  12. A.I.M. Statement
  13. You qualify for...
  14. Vivial Solution offered
  15. ​​May I PLEASE have a cell phone number ...
  16. Re-asked for the sale
  17. How many devices on your network?
  18. Do you have a POS system?
  19. How many employees do you have?
  20. Recommended a Solution
  21. Do you offer WIFI to your customers?
  22. How is the wireless connection in your area?
  23. Used Flex Discount
  24. Speed upgrade offered