Use ofAltea toresearchCustomerCustomerwithpositivecommentNegativeCustomerthatbecomesPositiveBag CarouselAnnouncementsIssue checkfor cost ofdamageditemsuse ofSmartSuite tofind bagCustomerwithdamagedassistivedeviceNegativeCustomerCustomerthat needsbag(s)deliveredSearchingforcommentsin Bag-CustomerfromdifferentairlineChangeof BagClaimCustomerreceivesa GOGCustomerclaimingon-handbagHighValueitemsturned inBagwasdraggedCustomerneeds aLoanerCar seatOversizeItemsCustomerlookingfor Bag(s)SWAAgentprovidingHospitalityCustomerthat has aquestionCustomerlost itemreportCustomerfilingmissingbag claimCustomerthat needsBagReplacedUse ofAltea toresearchCustomerCustomerwithpositivecommentNegativeCustomerthatbecomesPositiveBag CarouselAnnouncementsIssue checkfor cost ofdamageditemsuse ofSmartSuite tofind bagCustomerwithdamagedassistivedeviceNegativeCustomerCustomerthat needsbag(s)deliveredSearchingforcommentsin Bag-CustomerfromdifferentairlineChangeof BagClaimCustomerreceivesa GOGCustomerclaimingon-handbagHighValueitemsturned inBagwasdraggedCustomerneeds aLoanerCar seatOversizeItemsCustomerlookingfor Bag(s)SWAAgentprovidingHospitalityCustomerthat has aquestionCustomerlost itemreportCustomerfilingmissingbag claimCustomerthat needsBagReplaced

Baggage Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Use of Altea to research Customer
  2. Customer with positive comment
  3. Negative Customer that becomes Positive
  4. Bag Carousel Announcements
  5. Issue check for cost of damaged items
  6. use of Smart Suite to find bag
  7. Customer with damaged assistive device
  8. Negative Customer
  9. Customer that needs bag(s) delivered
  10. Searching for comments in Bag-
  11. Customer from different airline
  12. Change of Bag Claim
  13. Customer receives a GOG
  14. Customer claiming on-hand bag
  15. High Value items turned in
  16. Bag was dragged
  17. Customer needs a Loaner Car seat
  18. Oversize Items
  19. Customer looking for Bag(s)
  20. SWA Agent providing Hospitality
  21. Customer that has a question
  22. Customer lost item report
  23. Customer filing missing bag claim
  24. Customer that needs Bag Replaced