CustomerwithpositivecommentIssue checkfor cost ofdamageditemsCustomerreceivesa GOGCustomerlookingfor Bag(s)Customerlost itemreportCustomerfilingmissingbag claimCustomerfromdifferentairlineCustomerneeds aLoanerCar seatCustomerthat has aquestionOversizeItemsCustomerthat needsBagReplacedNegativeCustomerSWAAgentprovidingHospitalityHighValueitemsturned inBagwasdraggedBag CarouselAnnouncementsNegativeCustomerthatbecomesPositiveCustomerclaimingon-handbagUse ofAltea toresearchCustomerSearchingforcommentsin Bag-use ofSmartSuite tofind bagChangeof BagClaimCustomerwithdamagedassistivedeviceCustomerthat needsbag(s)deliveredCustomerwithpositivecommentIssue checkfor cost ofdamageditemsCustomerreceivesa GOGCustomerlookingfor Bag(s)Customerlost itemreportCustomerfilingmissingbag claimCustomerfromdifferentairlineCustomerneeds aLoanerCar seatCustomerthat has aquestionOversizeItemsCustomerthat needsBagReplacedNegativeCustomerSWAAgentprovidingHospitalityHighValueitemsturned inBagwasdraggedBag CarouselAnnouncementsNegativeCustomerthatbecomesPositiveCustomerclaimingon-handbagUse ofAltea toresearchCustomerSearchingforcommentsin Bag-use ofSmartSuite tofind bagChangeof BagClaimCustomerwithdamagedassistivedeviceCustomerthat needsbag(s)delivered

Baggage Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer with positive comment
  2. Issue check for cost of damaged items
  3. Customer receives a GOG
  4. Customer looking for Bag(s)
  5. Customer lost item report
  6. Customer filing missing bag claim
  7. Customer from different airline
  8. Customer needs a Loaner Car seat
  9. Customer that has a question
  10. Oversize Items
  11. Customer that needs Bag Replaced
  12. Negative Customer
  13. SWA Agent providing Hospitality
  14. High Value items turned in
  15. Bag was dragged
  16. Bag Carousel Announcements
  17. Negative Customer that becomes Positive
  18. Customer claiming on-hand bag
  19. Use of Altea to research Customer
  20. Searching for comments in Bag-
  21. use of Smart Suite to find bag
  22. Change of Bag Claim
  23. Customer with damaged assistive device
  24. Customer that needs bag(s) delivered