NegativeCustomerBagwasdraggedUse ofAltea toresearchCustomerCustomerwithpositivecommentBag CarouselAnnouncementsCustomerthat needsBagReplacedSWAAgentprovidingHospitalityCustomerfilingmissingbag claimHighValueitemsturned inSearchingforcommentsin Bag-CustomerfromdifferentairlineCustomerwithdamagedassistivedeviceNegativeCustomerthatbecomesPositiveCustomerneeds aLoanerCar seatCustomerlookingfor Bag(s)Issue checkfor cost ofdamageditemsChangeof BagClaimCustomerthat needsbag(s)deliveredOversizeItemsCustomerlost itemreportCustomerreceivesa GOGuse ofSmartSuite tofind bagCustomerclaimingon-handbagCustomerthat has aquestionNegativeCustomerBagwasdraggedUse ofAltea toresearchCustomerCustomerwithpositivecommentBag CarouselAnnouncementsCustomerthat needsBagReplacedSWAAgentprovidingHospitalityCustomerfilingmissingbag claimHighValueitemsturned inSearchingforcommentsin Bag-CustomerfromdifferentairlineCustomerwithdamagedassistivedeviceNegativeCustomerthatbecomesPositiveCustomerneeds aLoanerCar seatCustomerlookingfor Bag(s)Issue checkfor cost ofdamageditemsChangeof BagClaimCustomerthat needsbag(s)deliveredOversizeItemsCustomerlost itemreportCustomerreceivesa GOGuse ofSmartSuite tofind bagCustomerclaimingon-handbagCustomerthat has aquestion

Baggage Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Negative Customer
  2. Bag was dragged
  3. Use of Altea to research Customer
  4. Customer with positive comment
  5. Bag Carousel Announcements
  6. Customer that needs Bag Replaced
  7. SWA Agent providing Hospitality
  8. Customer filing missing bag claim
  9. High Value items turned in
  10. Searching for comments in Bag-
  11. Customer from different airline
  12. Customer with damaged assistive device
  13. Negative Customer that becomes Positive
  14. Customer needs a Loaner Car seat
  15. Customer looking for Bag(s)
  16. Issue check for cost of damaged items
  17. Change of Bag Claim
  18. Customer that needs bag(s) delivered
  19. Oversize Items
  20. Customer lost item report
  21. Customer receives a GOG
  22. use of Smart Suite to find bag
  23. Customer claiming on-hand bag
  24. Customer that has a question