25CallsCustomerPROMOReferral2 ALRLeads inone dayALR Leadsend 2days in arow3 totalPUPLeads sentto JasonObtain 2P&CLeads inone dayObtain 2 referrals in1 week bydiscussingCustomer PROMO($25 GC + 4 Bearstickets)2PersonalReferralsReceive 2Google,Facebook, orYelp reviewsDiscussMilewise& SAVEcustomer!Referral20CallsPUP Leadsend toJason twodays in arow3 ALRLeads inone weekReceive aGoogle,Facebook, orYelp reviewIdentifyAdditionalLine w/inhouseholdPersonalReferralCustomersharesappreciationfor helpprovided :)TransferMonolineLead toSales teamBuilt friendlyrapport with3 customers35Calls30CallsALRLeadPUP Leadlive-transferredto Jason25CallsCustomerPROMOReferral2 ALRLeads inone dayALR Leadsend 2days in arow3 totalPUPLeads sentto JasonObtain 2P&CLeads inone dayObtain 2 referrals in1 week bydiscussingCustomer PROMO($25 GC + 4 Bearstickets)2PersonalReferralsReceive 2Google,Facebook, orYelp reviewsDiscussMilewise& SAVEcustomer!Referral20CallsPUP Leadsend toJason twodays in arow3 ALRLeads inone weekReceive aGoogle,Facebook, orYelp reviewIdentifyAdditionalLine w/inhouseholdPersonalReferralCustomersharesappreciationfor helpprovided :)TransferMonolineLead toSales teamBuilt friendlyrapport with3 customers35Calls30CallsALRLeadPUP Leadlive-transferredto Jason

CSR Team - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
I
2
G
3
I
4
G
5
B
6
B
7
N
8
B
9
O
10
O
11
N
12
B
13
O
14
O
15
G
16
N
17
G
18
B
19
I
20
I
21
N
22
G
23
O
24
I
  1. I-25 Calls
  2. G-Customer PROMO Referral
  3. I-2 ALR Leads in one day
  4. G-ALR Lead send 2 days in a row
  5. B-3 total PUP Leads sent to Jason
  6. B-Obtain 2 P&C Leads in one day
  7. N-Obtain 2 referrals in 1 week by discussing Customer PROMO ($25 GC + 4 Bears tickets)
  8. B-2 Personal Referrals
  9. O-Receive 2 Google, Facebook, or Yelp reviews
  10. O-Discuss Milewise & SAVE customer!
  11. N-Referral
  12. B-20 Calls
  13. O-PUP Lead send to Jason two days in a row
  14. O-3 ALR Leads in one week
  15. G-Receive a Google, Facebook, or Yelp review
  16. N-Identify Additional Line w/in household
  17. G-Personal Referral
  18. B-Customer shares appreciation for help provided :)
  19. I-Transfer Monoline Lead to Sales team
  20. I-Built friendly rapport with 3 customers
  21. N-35 Calls
  22. G-30 Calls
  23. O-ALR Lead
  24. I-PUP Lead live-transferred to Jason