ALRLeadIdentifyAdditionalLine w/inhouseholdReceive 2Google,Facebook, orYelp reviews25Calls2 ALRLeads inone day3 totalPUPLeads sentto JasonCustomerPROMOReferralPersonalReferral35CallsObtain 2P&CLeads inone day30CallsReceive aGoogle,Facebook, orYelp reviewTransferMonolineLead toSales teamPUP Leadsend toJason twodays in arowCustomersharesappreciationfor helpprovided :)DiscussMilewise& SAVEcustomer!ReferralALR Leadsend 2days in arowObtain 2 referrals in1 week bydiscussingCustomer PROMO($25 GC + 4 Bearstickets)20CallsPUP Leadlive-transferredto JasonBuilt friendlyrapport with3 customers3 ALRLeads inone week2PersonalReferralsALRLeadIdentifyAdditionalLine w/inhouseholdReceive 2Google,Facebook, orYelp reviews25Calls2 ALRLeads inone day3 totalPUPLeads sentto JasonCustomerPROMOReferralPersonalReferral35CallsObtain 2P&CLeads inone day30CallsReceive aGoogle,Facebook, orYelp reviewTransferMonolineLead toSales teamPUP Leadsend toJason twodays in arowCustomersharesappreciationfor helpprovided :)DiscussMilewise& SAVEcustomer!ReferralALR Leadsend 2days in arowObtain 2 referrals in1 week bydiscussingCustomer PROMO($25 GC + 4 Bearstickets)20CallsPUP Leadlive-transferredto JasonBuilt friendlyrapport with3 customers3 ALRLeads inone week2PersonalReferrals

CSR Team - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
O
2
N
3
O
4
I
5
I
6
B
7
G
8
G
9
N
10
B
11
G
12
G
13
I
14
O
15
B
16
O
17
N
18
G
19
N
20
B
21
I
22
I
23
O
24
B
  1. O-ALR Lead
  2. N-Identify Additional Line w/in household
  3. O-Receive 2 Google, Facebook, or Yelp reviews
  4. I-25 Calls
  5. I-2 ALR Leads in one day
  6. B-3 total PUP Leads sent to Jason
  7. G-Customer PROMO Referral
  8. G-Personal Referral
  9. N-35 Calls
  10. B-Obtain 2 P&C Leads in one day
  11. G-30 Calls
  12. G-Receive a Google, Facebook, or Yelp review
  13. I-Transfer Monoline Lead to Sales team
  14. O-PUP Lead send to Jason two days in a row
  15. B-Customer shares appreciation for help provided :)
  16. O-Discuss Milewise & SAVE customer!
  17. N-Referral
  18. G-ALR Lead send 2 days in a row
  19. N-Obtain 2 referrals in 1 week by discussing Customer PROMO ($25 GC + 4 Bears tickets)
  20. B-20 Calls
  21. I-PUP Lead live-transferred to Jason
  22. I-Built friendly rapport with 3 customers
  23. O-3 ALR Leads in one week
  24. B-2 Personal Referrals