DiscussMilewise& SAVEcustomer!CustomerPROMOReferral25CallsObtain 2P&CLeads inone day20CallsObtain 2 referrals in1 week bydiscussingCustomer PROMO($25 GC + 4 Bearstickets)PersonalReferral2PersonalReferralsPUP Leadsend toJason twodays in arowReferralALRLeadIdentifyAdditionalLine w/inhouseholdCustomersharesappreciationfor helpprovided :)35CallsPUP Leadlive-transferredto JasonBuilt friendlyrapport with3 customersALR Leadsend 2days in arowReceive 2Google,Facebook, orYelp reviews30Calls2 ALRLeads inone dayReceive aGoogle,Facebook, orYelp reviewTransferMonolineLead toSales team3 totalPUPLeads sentto Jason3 ALRLeads inone weekDiscussMilewise& SAVEcustomer!CustomerPROMOReferral25CallsObtain 2P&CLeads inone day20CallsObtain 2 referrals in1 week bydiscussingCustomer PROMO($25 GC + 4 Bearstickets)PersonalReferral2PersonalReferralsPUP Leadsend toJason twodays in arowReferralALRLeadIdentifyAdditionalLine w/inhouseholdCustomersharesappreciationfor helpprovided :)35CallsPUP Leadlive-transferredto JasonBuilt friendlyrapport with3 customersALR Leadsend 2days in arowReceive 2Google,Facebook, orYelp reviews30Calls2 ALRLeads inone dayReceive aGoogle,Facebook, orYelp reviewTransferMonolineLead toSales team3 totalPUPLeads sentto Jason3 ALRLeads inone week

CSR Team - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
O
2
G
3
I
4
B
5
B
6
N
7
G
8
B
9
O
10
N
11
O
12
N
13
B
14
N
15
I
16
I
17
G
18
O
19
G
20
I
21
G
22
I
23
B
24
O
  1. O-Discuss Milewise & SAVE customer!
  2. G-Customer PROMO Referral
  3. I-25 Calls
  4. B-Obtain 2 P&C Leads in one day
  5. B-20 Calls
  6. N-Obtain 2 referrals in 1 week by discussing Customer PROMO ($25 GC + 4 Bears tickets)
  7. G-Personal Referral
  8. B-2 Personal Referrals
  9. O-PUP Lead send to Jason two days in a row
  10. N-Referral
  11. O-ALR Lead
  12. N-Identify Additional Line w/in household
  13. B-Customer shares appreciation for help provided :)
  14. N-35 Calls
  15. I-PUP Lead live-transferred to Jason
  16. I-Built friendly rapport with 3 customers
  17. G-ALR Lead send 2 days in a row
  18. O-Receive 2 Google, Facebook, or Yelp reviews
  19. G-30 Calls
  20. I-2 ALR Leads in one day
  21. G-Receive a Google, Facebook, or Yelp review
  22. I-Transfer Monoline Lead to Sales team
  23. B-3 total PUP Leads sent to Jason
  24. O-3 ALR Leads in one week