DiscussMilewise& SAVEcustomer!Built friendlyrapport with3 customersTransferMonolineLead toSales team30CallsReceive aGoogle,Facebook, orYelp review2PersonalReferrals25CallsObtain 2 referrals in1 week bydiscussingCustomer PROMO($25 GC + 4 Bearstickets)35CallsALRLeadPUP Leadsend toJason twodays in arowReceive 2Google,Facebook, orYelp reviewsALR Leadsend 2days in arow3 totalPUPLeads sentto JasonIdentifyAdditionalLine w/inhousehold2 ALRLeads inone day20CallsCustomersharesappreciationfor helpprovided :)ReferralPersonalReferralObtain 2P&CLeads inone day3 ALRLeads inone weekPUP Leadlive-transferredto JasonCustomerPROMOReferralDiscussMilewise& SAVEcustomer!Built friendlyrapport with3 customersTransferMonolineLead toSales team30CallsReceive aGoogle,Facebook, orYelp review2PersonalReferrals25CallsObtain 2 referrals in1 week bydiscussingCustomer PROMO($25 GC + 4 Bearstickets)35CallsALRLeadPUP Leadsend toJason twodays in arowReceive 2Google,Facebook, orYelp reviewsALR Leadsend 2days in arow3 totalPUPLeads sentto JasonIdentifyAdditionalLine w/inhousehold2 ALRLeads inone day20CallsCustomersharesappreciationfor helpprovided :)ReferralPersonalReferralObtain 2P&CLeads inone day3 ALRLeads inone weekPUP Leadlive-transferredto JasonCustomerPROMOReferral

CSR Team - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
O
2
I
3
I
4
G
5
G
6
B
7
I
8
N
9
N
10
O
11
O
12
O
13
G
14
B
15
N
16
I
17
B
18
B
19
N
20
G
21
B
22
O
23
I
24
G
  1. O-Discuss Milewise & SAVE customer!
  2. I-Built friendly rapport with 3 customers
  3. I-Transfer Monoline Lead to Sales team
  4. G-30 Calls
  5. G-Receive a Google, Facebook, or Yelp review
  6. B-2 Personal Referrals
  7. I-25 Calls
  8. N-Obtain 2 referrals in 1 week by discussing Customer PROMO ($25 GC + 4 Bears tickets)
  9. N-35 Calls
  10. O-ALR Lead
  11. O-PUP Lead send to Jason two days in a row
  12. O-Receive 2 Google, Facebook, or Yelp reviews
  13. G-ALR Lead send 2 days in a row
  14. B-3 total PUP Leads sent to Jason
  15. N-Identify Additional Line w/in household
  16. I-2 ALR Leads in one day
  17. B-20 Calls
  18. B-Customer shares appreciation for help provided :)
  19. N-Referral
  20. G-Personal Referral
  21. B-Obtain 2 P&C Leads in one day
  22. O-3 ALR Leads in one week
  23. I-PUP Lead live-transferred to Jason
  24. G-Customer PROMO Referral