30CallsReferral25Calls20CallsPUP Leadlive-transferredto Jason3 ALRLeads inone weekCustomerPROMOReferral3 totalPUPLeads sentto JasonBuilt friendlyrapport with3 customersPersonalReferralALRLeadTransferMonolineLead toSales teamObtain 2P&CLeads inone day2PersonalReferrals2 ALRLeads inone dayObtain 2 referrals in1 week bydiscussingCustomer PROMO($25 GC + 4 Bearstickets)PUP Leadsend toJason twodays in arowIdentifyAdditionalLine w/inhouseholdCustomersharesappreciationfor helpprovided :)Receive 2Google,Facebook, orYelp reviewsALR Leadsend 2days in arowDiscussMilewise& SAVEcustomer!35CallsReceive aGoogle,Facebook, orYelp review30CallsReferral25Calls20CallsPUP Leadlive-transferredto Jason3 ALRLeads inone weekCustomerPROMOReferral3 totalPUPLeads sentto JasonBuilt friendlyrapport with3 customersPersonalReferralALRLeadTransferMonolineLead toSales teamObtain 2P&CLeads inone day2PersonalReferrals2 ALRLeads inone dayObtain 2 referrals in1 week bydiscussingCustomer PROMO($25 GC + 4 Bearstickets)PUP Leadsend toJason twodays in arowIdentifyAdditionalLine w/inhouseholdCustomersharesappreciationfor helpprovided :)Receive 2Google,Facebook, orYelp reviewsALR Leadsend 2days in arowDiscussMilewise& SAVEcustomer!35CallsReceive aGoogle,Facebook, orYelp review

CSR Team - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
N
3
I
4
B
5
I
6
O
7
G
8
B
9
I
10
G
11
O
12
I
13
B
14
B
15
I
16
N
17
O
18
N
19
B
20
O
21
G
22
O
23
N
24
G
  1. G-30 Calls
  2. N-Referral
  3. I-25 Calls
  4. B-20 Calls
  5. I-PUP Lead live-transferred to Jason
  6. O-3 ALR Leads in one week
  7. G-Customer PROMO Referral
  8. B-3 total PUP Leads sent to Jason
  9. I-Built friendly rapport with 3 customers
  10. G-Personal Referral
  11. O-ALR Lead
  12. I-Transfer Monoline Lead to Sales team
  13. B-Obtain 2 P&C Leads in one day
  14. B-2 Personal Referrals
  15. I-2 ALR Leads in one day
  16. N-Obtain 2 referrals in 1 week by discussing Customer PROMO ($25 GC + 4 Bears tickets)
  17. O-PUP Lead send to Jason two days in a row
  18. N-Identify Additional Line w/in household
  19. B-Customer shares appreciation for help provided :)
  20. O-Receive 2 Google, Facebook, or Yelp reviews
  21. G-ALR Lead send 2 days in a row
  22. O-Discuss Milewise & SAVE customer!
  23. N-35 Calls
  24. G-Receive a Google, Facebook, or Yelp review