Obtain 2 referrals in1 week bydiscussingCustomer PROMO($25 GC + 4 Bearstickets)PUP Leadlive-transferredto JasonALR Leadsend 2days in arow3 totalPUPLeads sentto JasonReferralPUP Leadsend toJason twodays in arowALRLeadReceive aGoogle,Facebook, orYelp review35CallsIdentifyAdditionalLine w/inhousehold3 ALRLeads inone week25CallsPersonalReferral20Calls2 ALRLeads inone day2PersonalReferralsReceive 2Google,Facebook, orYelp reviewsCustomerPROMOReferralTransferMonolineLead toSales teamBuilt friendlyrapport with3 customers30CallsObtain 2P&CLeads inone dayCustomersharesappreciationfor helpprovided :)DiscussMilewise& SAVEcustomer!Obtain 2 referrals in1 week bydiscussingCustomer PROMO($25 GC + 4 Bearstickets)PUP Leadlive-transferredto JasonALR Leadsend 2days in arow3 totalPUPLeads sentto JasonReferralPUP Leadsend toJason twodays in arowALRLeadReceive aGoogle,Facebook, orYelp review35CallsIdentifyAdditionalLine w/inhousehold3 ALRLeads inone week25CallsPersonalReferral20Calls2 ALRLeads inone day2PersonalReferralsReceive 2Google,Facebook, orYelp reviewsCustomerPROMOReferralTransferMonolineLead toSales teamBuilt friendlyrapport with3 customers30CallsObtain 2P&CLeads inone dayCustomersharesappreciationfor helpprovided :)DiscussMilewise& SAVEcustomer!

CSR Team - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
N
2
I
3
G
4
B
5
N
6
O
7
O
8
G
9
N
10
N
11
O
12
I
13
G
14
B
15
I
16
B
17
O
18
G
19
I
20
I
21
G
22
B
23
B
24
O
  1. N-Obtain 2 referrals in 1 week by discussing Customer PROMO ($25 GC + 4 Bears tickets)
  2. I-PUP Lead live-transferred to Jason
  3. G-ALR Lead send 2 days in a row
  4. B-3 total PUP Leads sent to Jason
  5. N-Referral
  6. O-PUP Lead send to Jason two days in a row
  7. O-ALR Lead
  8. G-Receive a Google, Facebook, or Yelp review
  9. N-35 Calls
  10. N-Identify Additional Line w/in household
  11. O-3 ALR Leads in one week
  12. I-25 Calls
  13. G-Personal Referral
  14. B-20 Calls
  15. I-2 ALR Leads in one day
  16. B-2 Personal Referrals
  17. O-Receive 2 Google, Facebook, or Yelp reviews
  18. G-Customer PROMO Referral
  19. I-Transfer Monoline Lead to Sales team
  20. I-Built friendly rapport with 3 customers
  21. G-30 Calls
  22. B-Obtain 2 P&C Leads in one day
  23. B-Customer shares appreciation for help provided :)
  24. O-Discuss Milewise & SAVE customer!