Thank youfor yourpatience inthis matterGreatI understandwhy youwould feelthat wayThankyou forcallingNo worries,we are goingto fix this.Fantastic.I’m glad tobe ofhelp.AbsolutelyYou’rewelcomeThanks forbringing theissue to ourattentionWe aregoing tomakethings rightI’m goingto takecare of thisfor youIcompletelyunderstandExcellentI apologizeyou’ve hada poorexperienceI will takeresponsibilitytil we get aresolutionThank you forsharing.Yourfeedback isvaluable.Is thereanythingelse I canhelp youwith?I understandhowfrustratingthis can beI completelyunderstandhow you feelHave agreat restof yourdayWONDERFULCongratulationson your newhome!Sure,NoProblemI would behappy tohelp/assistyou.Thank youfor yourpatience inthis matterGreatI understandwhy youwould feelthat wayThankyou forcallingNo worries,we are goingto fix this.Fantastic.I’m glad tobe ofhelp.AbsolutelyYou’rewelcomeThanks forbringing theissue to ourattentionWe aregoing tomakethings rightI’m goingto takecare of thisfor youIcompletelyunderstandExcellentI apologizeyou’ve hada poorexperienceI will takeresponsibilitytil we get aresolutionThank you forsharing.Yourfeedback isvaluable.Is thereanythingelse I canhelp youwith?I understandhowfrustratingthis can beI completelyunderstandhow you feelHave agreat restof yourdayWONDERFULCongratulationson your newhome!Sure,NoProblemI would behappy tohelp/assistyou.

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Thank you for your patience in this matter
  2. Great
  3. I understand why you would feel that way
  4. Thank you for calling
  5. No worries, we are going to fix this.
  6. Fantastic. I’m glad to be of help.
  7. Absolutely
  8. You’re welcome
  9. Thanks for bringing the issue to our attention
  10. We are going to make things right
  11. I’m going to take care of this for you
  12. I completely understand
  13. Excellent
  14. I apologize you’ve had a poor experience
  15. I will take responsibility til we get a resolution
  16. Thank you for sharing. Your feedback is valuable.
  17. Is there anything else I can help you with?
  18. I understand how frustrating this can be
  19. I completely understand how you feel
  20. Have a great rest of your day
  21. WONDERFUL
  22. Congratulations on your new home!
  23. Sure, No Problem
  24. I would be happy to help/assist you.