Sure,NoProblemI completelyunderstandhow you feelGreatYou’rewelcomeExcellentI understandwhy youwould feelthat wayIcompletelyunderstandThank youfor yourpatience inthis matterHave agreat restof yourdayI apologizeyou’ve hada poorexperienceCongratulationson your newhome!I will takeresponsibilitytil we get aresolutionThank you forsharing.Yourfeedback isvaluable.Thankyou forcallingIs thereanythingelse I canhelp youwith?I understandhowfrustratingthis can beWe aregoing tomakethings rightNo worries,we are goingto fix this.I’m goingto takecare of thisfor youI would behappy tohelp/assistyou.Thanks forbringing theissue to ourattentionAbsolutelyWONDERFULFantastic.I’m glad tobe ofhelp.Sure,NoProblemI completelyunderstandhow you feelGreatYou’rewelcomeExcellentI understandwhy youwould feelthat wayIcompletelyunderstandThank youfor yourpatience inthis matterHave agreat restof yourdayI apologizeyou’ve hada poorexperienceCongratulationson your newhome!I will takeresponsibilitytil we get aresolutionThank you forsharing.Yourfeedback isvaluable.Thankyou forcallingIs thereanythingelse I canhelp youwith?I understandhowfrustratingthis can beWe aregoing tomakethings rightNo worries,we are goingto fix this.I’m goingto takecare of thisfor youI would behappy tohelp/assistyou.Thanks forbringing theissue to ourattentionAbsolutelyWONDERFULFantastic.I’m glad tobe ofhelp.

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Sure, No Problem
  2. I completely understand how you feel
  3. Great
  4. You’re welcome
  5. Excellent
  6. I understand why you would feel that way
  7. I completely understand
  8. Thank you for your patience in this matter
  9. Have a great rest of your day
  10. I apologize you’ve had a poor experience
  11. Congratulations on your new home!
  12. I will take responsibility til we get a resolution
  13. Thank you for sharing. Your feedback is valuable.
  14. Thank you for calling
  15. Is there anything else I can help you with?
  16. I understand how frustrating this can be
  17. We are going to make things right
  18. No worries, we are going to fix this.
  19. I’m going to take care of this for you
  20. I would be happy to help/assist you.
  21. Thanks for bringing the issue to our attention
  22. Absolutely
  23. WONDERFUL
  24. Fantastic. I’m glad to be of help.