GreatYou’rewelcomeThankyou forcallingI apologizeyou’ve hada poorexperienceI understandhowfrustratingthis can beHave agreat restof yourdaySure,NoProblemIcompletelyunderstandWONDERFULExcellentIs thereanythingelse I canhelp youwith?Thank youfor yourpatience inthis matterWe aregoing tomakethings rightI’m goingto takecare of thisfor youCongratulationson your newhome!Thanks forbringing theissue to ourattentionI understandwhy youwould feelthat wayAbsolutelyI completelyunderstandhow you feelNo worries,we are goingto fix this.I will takeresponsibilitytil we get aresolutionFantastic.I’m glad tobe ofhelp.Thank you forsharing.Yourfeedback isvaluable.I would behappy tohelp/assistyou.GreatYou’rewelcomeThankyou forcallingI apologizeyou’ve hada poorexperienceI understandhowfrustratingthis can beHave agreat restof yourdaySure,NoProblemIcompletelyunderstandWONDERFULExcellentIs thereanythingelse I canhelp youwith?Thank youfor yourpatience inthis matterWe aregoing tomakethings rightI’m goingto takecare of thisfor youCongratulationson your newhome!Thanks forbringing theissue to ourattentionI understandwhy youwould feelthat wayAbsolutelyI completelyunderstandhow you feelNo worries,we are goingto fix this.I will takeresponsibilitytil we get aresolutionFantastic.I’m glad tobe ofhelp.Thank you forsharing.Yourfeedback isvaluable.I would behappy tohelp/assistyou.

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Great
  2. You’re welcome
  3. Thank you for calling
  4. I apologize you’ve had a poor experience
  5. I understand how frustrating this can be
  6. Have a great rest of your day
  7. Sure, No Problem
  8. I completely understand
  9. WONDERFUL
  10. Excellent
  11. Is there anything else I can help you with?
  12. Thank you for your patience in this matter
  13. We are going to make things right
  14. I’m going to take care of this for you
  15. Congratulations on your new home!
  16. Thanks for bringing the issue to our attention
  17. I understand why you would feel that way
  18. Absolutely
  19. I completely understand how you feel
  20. No worries, we are going to fix this.
  21. I will take responsibility til we get a resolution
  22. Fantastic. I’m glad to be of help.
  23. Thank you for sharing. Your feedback is valuable.
  24. I would be happy to help/assist you.