I apologizeyou’ve hada poorexperienceHave agreat restof yourdayThank youfor yourpatience inthis matterYou’rewelcomeSure,NoProblemNo worries,we are goingto fix this.Thanks forbringing theissue to ourattentionI understandhowfrustratingthis can beGreatExcellentI completelyunderstandhow you feelI’m goingto takecare of thisfor youI would behappy tohelp/assistyou.I will takeresponsibilitytil we get aresolutionCongratulationson your newhome!Fantastic.I’m glad tobe ofhelp.We aregoing tomakethings rightThank you forsharing.Yourfeedback isvaluable.AbsolutelyI understandwhy youwould feelthat wayIs thereanythingelse I canhelp youwith?WONDERFULThankyou forcallingIcompletelyunderstandI apologizeyou’ve hada poorexperienceHave agreat restof yourdayThank youfor yourpatience inthis matterYou’rewelcomeSure,NoProblemNo worries,we are goingto fix this.Thanks forbringing theissue to ourattentionI understandhowfrustratingthis can beGreatExcellentI completelyunderstandhow you feelI’m goingto takecare of thisfor youI would behappy tohelp/assistyou.I will takeresponsibilitytil we get aresolutionCongratulationson your newhome!Fantastic.I’m glad tobe ofhelp.We aregoing tomakethings rightThank you forsharing.Yourfeedback isvaluable.AbsolutelyI understandwhy youwould feelthat wayIs thereanythingelse I canhelp youwith?WONDERFULThankyou forcallingIcompletelyunderstand

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I apologize you’ve had a poor experience
  2. Have a great rest of your day
  3. Thank you for your patience in this matter
  4. You’re welcome
  5. Sure, No Problem
  6. No worries, we are going to fix this.
  7. Thanks for bringing the issue to our attention
  8. I understand how frustrating this can be
  9. Great
  10. Excellent
  11. I completely understand how you feel
  12. I’m going to take care of this for you
  13. I would be happy to help/assist you.
  14. I will take responsibility til we get a resolution
  15. Congratulations on your new home!
  16. Fantastic. I’m glad to be of help.
  17. We are going to make things right
  18. Thank you for sharing. Your feedback is valuable.
  19. Absolutely
  20. I understand why you would feel that way
  21. Is there anything else I can help you with?
  22. WONDERFUL
  23. Thank you for calling
  24. I completely understand