You’rewelcomeI apologizeyou’ve hada poorexperienceCongratulationson your newhome!I completelyunderstandhow you feelI would behappy tohelp/assistyou.ExcellentI will takeresponsibilitytil we get aresolutionI’m goingto takecare of thisfor youAbsolutelyGreatThank youfor yourpatience inthis matterThankyou forcallingFantastic.I’m glad tobe ofhelp.I understandwhy youwould feelthat wayI understandhowfrustratingthis can beIs thereanythingelse I canhelp youwith?WONDERFULWe aregoing tomakethings rightHave agreat restof yourdayIcompletelyunderstandThanks forbringing theissue to ourattentionThank you forsharing.Yourfeedback isvaluable.Sure,NoProblemNo worries,we are goingto fix this.You’rewelcomeI apologizeyou’ve hada poorexperienceCongratulationson your newhome!I completelyunderstandhow you feelI would behappy tohelp/assistyou.ExcellentI will takeresponsibilitytil we get aresolutionI’m goingto takecare of thisfor youAbsolutelyGreatThank youfor yourpatience inthis matterThankyou forcallingFantastic.I’m glad tobe ofhelp.I understandwhy youwould feelthat wayI understandhowfrustratingthis can beIs thereanythingelse I canhelp youwith?WONDERFULWe aregoing tomakethings rightHave agreat restof yourdayIcompletelyunderstandThanks forbringing theissue to ourattentionThank you forsharing.Yourfeedback isvaluable.Sure,NoProblemNo worries,we are goingto fix this.

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. You’re welcome
  2. I apologize you’ve had a poor experience
  3. Congratulations on your new home!
  4. I completely understand how you feel
  5. I would be happy to help/assist you.
  6. Excellent
  7. I will take responsibility til we get a resolution
  8. I’m going to take care of this for you
  9. Absolutely
  10. Great
  11. Thank you for your patience in this matter
  12. Thank you for calling
  13. Fantastic. I’m glad to be of help.
  14. I understand why you would feel that way
  15. I understand how frustrating this can be
  16. Is there anything else I can help you with?
  17. WONDERFUL
  18. We are going to make things right
  19. Have a great rest of your day
  20. I completely understand
  21. Thanks for bringing the issue to our attention
  22. Thank you for sharing. Your feedback is valuable.
  23. Sure, No Problem
  24. No worries, we are going to fix this.