I arrivedon time tothetrainingI understandwhat a splitbutton isI did adeterminationand approvedanauthorizationI submittedan AdvisorReviewTrainer said:Give me agreencheckmark"Idocumenteda phonenotificationI added anenclosureto anotificationI marked amember as'discharged'I gave anexampleof ascenarioIsubmitteda clinicalreviewI gave areaction:checkmarkI closed anauthorizationI submittedan InpatientAuthorizationI added aRFI(Request ForInformation)I logged intothe TruCareenvironmentI askedaquestionI did adeterminationand deniedanauthorizationIsubmittedanotificationI ran theprescreenerI answereda questionfrom thetrainerIrespondedto a pollI found aconcurrentreviewtaskSomeoneforgot tomutethemselvesI entered a notefor somethingthat didn'trequire an authI voided anauthorizationI added aline itemto an authI edited anauthorizationI uploadedanattachmentfor an authI sent anauth forAdvisorReviewI arrivedon time tothetrainingI understandwhat a splitbutton isI did adeterminationand approvedanauthorizationI submittedan AdvisorReviewTrainer said:Give me agreencheckmark"Idocumenteda phonenotificationI added anenclosureto anotificationI marked amember as'discharged'I gave anexampleof ascenarioIsubmitteda clinicalreviewI gave areaction:checkmarkI closed anauthorizationI submittedan InpatientAuthorizationI added aRFI(Request ForInformation)I logged intothe TruCareenvironmentI askedaquestionI did adeterminationand deniedanauthorizationIsubmittedanotificationI ran theprescreenerI answereda questionfrom thetrainerIrespondedto a pollI found aconcurrentreviewtaskSomeoneforgot tomutethemselvesI entered a notefor somethingthat didn'trequire an authI voided anauthorizationI added aline itemto an authI edited anauthorizationI uploadedanattachmentfor an authI sent anauth forAdvisorReview

BINGO- UM NEO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I arrived on time to the training
  2. I understand what a split button is
  3. I did a determination and approved an authorization
  4. I submitted an Advisor Review
  5. Trainer said: Give me a green checkmark"
  6. I documented a phone notification
  7. I added an enclosure to a notification
  8. I marked a member as 'discharged'
  9. I gave an example of a scenario
  10. I submitted a clinical review
  11. I gave a reaction: check mark
  12. I closed an authorization
  13. I submitted an Inpatient Authorization
  14. I added a RFI (Request For Information)
  15. I logged into the TruCare environment
  16. I asked a question
  17. I did a determination and denied an authorization
  18. I submitted a notification
  19. I ran the prescreener
  20. I answered a question from the trainer
  21. I responded to a poll
  22. I found a concurrent review task
  23. Someone forgot to mute themselves
  24. I entered a note for something that didn't require an auth
  25. I voided an authorization
  26. I added a line item to an auth
  27. I edited an authorization
  28. I uploaded an attachment for an auth
  29. I sent an auth for Advisor Review