Manage Downstream Issue 5 pos. CSAT Scores (Month) Go Above and Beyond Cust. Excellence Win Assist Another Department Diffuse a Difficult Situation/Cust. Customer Praise Sent to Executive Cust. Excellence Win Diffuse a Difficult Situation/Cust. Assist Another Team Find Creative Solution Assist Another Team Idea to Improve AM Dept. Idea to Improve Bergen Praise from Internal Team 20 pos. CSAT Scores (Month) Cust. Excellence Nomination Anchor a Situation Exercise Empathy Customer Praise Sent to Sr. Go Above and Beyond Assist Another Department Cust. Excellence Nomination Praise from Internal Team Anchor a Situation 10 pos. CSAT Scores (Month) Manage Downstream Issue Find Creative Solution Idea to Improve Bergen Customer Praise Sent to Executive Exercise Empathy Under 2hr 1st Resp.Time (Month) Customer Praise Sent to Sr. Idea to Improve AM Dept. Manage Downstream Issue 5 pos. CSAT Scores (Month) Go Above and Beyond Cust. Excellence Win Assist Another Department Diffuse a Difficult Situation/Cust. Customer Praise Sent to Executive Cust. Excellence Win Diffuse a Difficult Situation/Cust. Assist Another Team Find Creative Solution Assist Another Team Idea to Improve AM Dept. Idea to Improve Bergen Praise from Internal Team 20 pos. CSAT Scores (Month) Cust. Excellence Nomination Anchor a Situation Exercise Empathy Customer Praise Sent to Sr. Go Above and Beyond Assist Another Department Cust. Excellence Nomination Praise from Internal Team Anchor a Situation 10 pos. CSAT Scores (Month) Manage Downstream Issue Find Creative Solution Idea to Improve Bergen Customer Praise Sent to Executive Exercise Empathy Under 2hr 1st Resp.Time (Month) Customer Praise Sent to Sr. Idea to Improve AM Dept.
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Manage Downstream Issue
5 pos. CSAT Scores (Month)
Go Above and Beyond
Cust. Excellence Win
Assist Another Department
Diffuse a Difficult Situation/Cust.
Customer Praise Sent to Executive
Cust. Excellence Win
Diffuse a Difficult Situation/Cust.
Assist Another Team
Find Creative Solution
Assist Another Team
Idea to Improve AM Dept.
Idea to Improve Bergen
Praise from Internal Team
20 pos. CSAT Scores (Month)
Cust. Excellence Nomination
Anchor a Situation
Exercise Empathy
Customer Praise Sent to Sr.
Go Above and Beyond
Assist Another Department
Cust. Excellence Nomination
Praise from Internal Team
Anchor a Situation
10 pos. CSAT Scores (Month)
Manage Downstream Issue
Find Creative Solution
Idea to Improve Bergen
Customer Praise Sent to Executive
Exercise Empathy
Under 2hr 1st Resp.Time (Month)
Customer Praise Sent to Sr.
Idea to Improve AM Dept.