ManageDownstreamIssue5 pos.CSATScores(Month)Go AboveandBeyondCust.ExcellenceWinAssistAnotherDepartmentDiffuse aDifficultSituation/Cust.CustomerPraiseSent toExecutiveCust.ExcellenceWinDiffuse aDifficultSituation/Cust.AssistAnotherTeamFindCreativeSolutionAssistAnotherTeamIdea toImproveAM Dept.Idea toImproveBergenPraisefromInternalTeam20 pos.CSATScores(Month)Cust.ExcellenceNominationAnchoraSituationExerciseEmpathyCustomerPraiseSent toSr.Go AboveandBeyondAssistAnotherDepartmentCust.ExcellenceNominationPraisefromInternalTeamAnchoraSituation10 pos.CSATScores(Month)ManageDownstreamIssueFindCreativeSolutionIdea toImproveBergenCustomerPraiseSent toExecutiveExerciseEmpathyUnder 2hr1stResp.Time(Month)CustomerPraiseSent toSr.Idea toImproveAM Dept.ManageDownstreamIssue5 pos.CSATScores(Month)Go AboveandBeyondCust.ExcellenceWinAssistAnotherDepartmentDiffuse aDifficultSituation/Cust.CustomerPraiseSent toExecutiveCust.ExcellenceWinDiffuse aDifficultSituation/Cust.AssistAnotherTeamFindCreativeSolutionAssistAnotherTeamIdea toImproveAM Dept.Idea toImproveBergenPraisefromInternalTeam20 pos.CSATScores(Month)Cust.ExcellenceNominationAnchoraSituationExerciseEmpathyCustomerPraiseSent toSr.Go AboveandBeyondAssistAnotherDepartmentCust.ExcellenceNominationPraisefromInternalTeamAnchoraSituation10 pos.CSATScores(Month)ManageDownstreamIssueFindCreativeSolutionIdea toImproveBergenCustomerPraiseSent toExecutiveExerciseEmpathyUnder 2hr1stResp.Time(Month)CustomerPraiseSent toSr.Idea toImproveAM Dept.

Untitled Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Manage Downstream Issue
  2. 5 pos. CSAT Scores (Month)
  3. Go Above and Beyond
  4. Cust. Excellence Win
  5. Assist Another Department
  6. Diffuse a Difficult Situation/Cust.
  7. Customer Praise Sent to Executive
  8. Cust. Excellence Win
  9. Diffuse a Difficult Situation/Cust.
  10. Assist Another Team
  11. Find Creative Solution
  12. Assist Another Team
  13. Idea to Improve AM Dept.
  14. Idea to Improve Bergen
  15. Praise from Internal Team
  16. 20 pos. CSAT Scores (Month)
  17. Cust. Excellence Nomination
  18. Anchor a Situation
  19. Exercise Empathy
  20. Customer Praise Sent to Sr.
  21. Go Above and Beyond
  22. Assist Another Department
  23. Cust. Excellence Nomination
  24. Praise from Internal Team
  25. Anchor a Situation
  26. 10 pos. CSAT Scores (Month)
  27. Manage Downstream Issue
  28. Find Creative Solution
  29. Idea to Improve Bergen
  30. Customer Praise Sent to Executive
  31. Exercise Empathy
  32. Under 2hr 1st Resp.Time (Month)
  33. Customer Praise Sent to Sr.
  34. Idea to Improve AM Dept.