Entered acallbacknumber bc oflong waittimesNMCApplicationdoesn't workproperlyOn hold formore than40 minutesfor HONevergot acallbackCan'tget intoCSSCRM notworkingproperlyDisconnectedby HO onphone callHO phonelinesdownOn hold formore than20 minutesfor HOMore than 7Tech Alertson LinkNethome pagePut on holdfor morethan 30 minfor HOData notflowing thruproperly toPXAttendeda webinarwith asurveyEmailfrom Jimwith "NowWe Go!"TossedCookiesSRCapplicationnotworkingGiven thewronganswer bythe HOLink onLinkNet orMK that'sbrokenTold byNetworkSupport toclear cookiesTransferredto anotherdepartmentUnderwriterSuperSurge DayCalledNetworkSupportOn hold formore than60 min forHOTransferredmore thanonce toanotherdepartmentEntered acallbacknumber bc oflong waittimesNMCApplicationdoesn't workproperlyOn hold formore than40 minutesfor HONevergot acallbackCan'tget intoCSSCRM notworkingproperlyDisconnectedby HO onphone callHO phonelinesdownOn hold formore than20 minutesfor HOMore than 7Tech Alertson LinkNethome pagePut on holdfor morethan 30 minfor HOData notflowing thruproperly toPXAttendeda webinarwith asurveyEmailfrom Jimwith "NowWe Go!"TossedCookiesSRCapplicationnotworkingGiven thewronganswer bythe HOLink onLinkNet orMK that'sbrokenTold byNetworkSupport toclear cookiesTransferredto anotherdepartmentUnderwriterSuperSurge DayCalledNetworkSupportOn hold formore than60 min forHOTransferredmore thanonce toanotherdepartment

A Day in the Life of an AFR - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Entered a callback number bc of long wait times
  2. NMC Application doesn't work properly
  3. On hold for more than 40 minutes for HO
  4. Never got a callback
  5. Can't get into CSS
  6. CRM not working properly
  7. Disconnected by HO on phone call
  8. HO phone lines down
  9. On hold for more than 20 minutes for HO
  10. More than 7 Tech Alerts on LinkNet home page
  11. Put on hold for more than 30 min for HO
  12. Data not flowing thru properly to PX
  13. Attended a webinar with a survey
  14. Email from Jim with "Now We Go!"
  15. Tossed Cookies
  16. SRC application not working
  17. Given the wrong answer by the HO
  18. Link on LinkNet or MK that's broken
  19. Told by Network Support to clear cookies
  20. Transferred to another department
  21. Underwriter Super Surge Day
  22. Called Network Support
  23. On hold for more than 60 min for HO
  24. Transferred more than once to another department