CalledNetworkSupportCan'tget intoCSSEmailfrom Jimwith "NowWe Go!"Link onLinkNet orMK that'sbrokenOn hold formore than20 minutesfor HONevergot acallbackTossedCookiesDisconnectedby HO onphone callEntered acallbacknumber bc oflong waittimesMore than 7Tech Alertson LinkNethome pageUnderwriterSuperSurge DayHO phonelinesdownData notflowing thruproperly toPXSRCapplicationnotworkingGiven thewronganswer bythe HOPut on holdfor morethan 30 minfor HOTold byNetworkSupport toclear cookiesNMCApplicationdoesn't workproperlyCRM notworkingproperlyAttendeda webinarwith asurveyTransferredmore thanonce toanotherdepartmentOn hold formore than60 min forHOOn hold formore than40 minutesfor HOTransferredto anotherdepartmentCalledNetworkSupportCan'tget intoCSSEmailfrom Jimwith "NowWe Go!"Link onLinkNet orMK that'sbrokenOn hold formore than20 minutesfor HONevergot acallbackTossedCookiesDisconnectedby HO onphone callEntered acallbacknumber bc oflong waittimesMore than 7Tech Alertson LinkNethome pageUnderwriterSuperSurge DayHO phonelinesdownData notflowing thruproperly toPXSRCapplicationnotworkingGiven thewronganswer bythe HOPut on holdfor morethan 30 minfor HOTold byNetworkSupport toclear cookiesNMCApplicationdoesn't workproperlyCRM notworkingproperlyAttendeda webinarwith asurveyTransferredmore thanonce toanotherdepartmentOn hold formore than60 min forHOOn hold formore than40 minutesfor HOTransferredto anotherdepartment

A Day in the Life of an AFR - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Called Network Support
  2. Can't get into CSS
  3. Email from Jim with "Now We Go!"
  4. Link on LinkNet or MK that's broken
  5. On hold for more than 20 minutes for HO
  6. Never got a callback
  7. Tossed Cookies
  8. Disconnected by HO on phone call
  9. Entered a callback number bc of long wait times
  10. More than 7 Tech Alerts on LinkNet home page
  11. Underwriter Super Surge Day
  12. HO phone lines down
  13. Data not flowing thru properly to PX
  14. SRC application not working
  15. Given the wrong answer by the HO
  16. Put on hold for more than 30 min for HO
  17. Told by Network Support to clear cookies
  18. NMC Application doesn't work properly
  19. CRM not working properly
  20. Attended a webinar with a survey
  21. Transferred more than once to another department
  22. On hold for more than 60 min for HO
  23. On hold for more than 40 minutes for HO
  24. Transferred to another department