CalledNetworkSupportAttendeda webinarwith asurveyUnderwriterSuperSurge DayLink onLinkNet orMK that'sbrokenPut on holdfor morethan 30 minfor HONMCApplicationdoesn't workproperlyTransferredto anotherdepartmentTold byNetworkSupport toclear cookiesEntered acallbacknumber bc oflong waittimesDisconnectedby HO onphone callEmailfrom Jimwith "NowWe Go!"TossedCookiesOn hold formore than40 minutesfor HOTransferredmore thanonce toanotherdepartmentCRM notworkingproperlyOn hold formore than20 minutesfor HOOn hold formore than60 min forHONevergot acallbackGiven thewronganswer bythe HOData notflowing thruproperly toPXHO phonelinesdownSRCapplicationnotworkingCan'tget intoCSSMore than 7Tech Alertson LinkNethome pageCalledNetworkSupportAttendeda webinarwith asurveyUnderwriterSuperSurge DayLink onLinkNet orMK that'sbrokenPut on holdfor morethan 30 minfor HONMCApplicationdoesn't workproperlyTransferredto anotherdepartmentTold byNetworkSupport toclear cookiesEntered acallbacknumber bc oflong waittimesDisconnectedby HO onphone callEmailfrom Jimwith "NowWe Go!"TossedCookiesOn hold formore than40 minutesfor HOTransferredmore thanonce toanotherdepartmentCRM notworkingproperlyOn hold formore than20 minutesfor HOOn hold formore than60 min forHONevergot acallbackGiven thewronganswer bythe HOData notflowing thruproperly toPXHO phonelinesdownSRCapplicationnotworkingCan'tget intoCSSMore than 7Tech Alertson LinkNethome page

A Day in the Life of an AFR - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Called Network Support
  2. Attended a webinar with a survey
  3. Underwriter Super Surge Day
  4. Link on LinkNet or MK that's broken
  5. Put on hold for more than 30 min for HO
  6. NMC Application doesn't work properly
  7. Transferred to another department
  8. Told by Network Support to clear cookies
  9. Entered a callback number bc of long wait times
  10. Disconnected by HO on phone call
  11. Email from Jim with "Now We Go!"
  12. Tossed Cookies
  13. On hold for more than 40 minutes for HO
  14. Transferred more than once to another department
  15. CRM not working properly
  16. On hold for more than 20 minutes for HO
  17. On hold for more than 60 min for HO
  18. Never got a callback
  19. Given the wrong answer by the HO
  20. Data not flowing thru properly to PX
  21. HO phone lines down
  22. SRC application not working
  23. Can't get into CSS
  24. More than 7 Tech Alerts on LinkNet home page