Data notflowing thruproperly toPXGiven thewronganswer bythe HONevergot acallbackCalledNetworkSupportDisconnectedby HO onphone callCRM notworkingproperlyTransferredmore thanonce toanotherdepartmentEntered acallbacknumber bc oflong waittimesMore than 7Tech Alertson LinkNethome pageOn hold formore than40 minutesfor HONMCApplicationdoesn't workproperlyPut on holdfor morethan 30 minfor HOOn hold formore than20 minutesfor HOCan'tget intoCSSTossedCookiesUnderwriterSuperSurge DayHO phonelinesdownAttendeda webinarwith asurveyTold byNetworkSupport toclear cookiesEmailfrom Jimwith "NowWe Go!"Link onLinkNet orMK that'sbrokenTransferredto anotherdepartmentOn hold formore than60 min forHOSRCapplicationnotworkingData notflowing thruproperly toPXGiven thewronganswer bythe HONevergot acallbackCalledNetworkSupportDisconnectedby HO onphone callCRM notworkingproperlyTransferredmore thanonce toanotherdepartmentEntered acallbacknumber bc oflong waittimesMore than 7Tech Alertson LinkNethome pageOn hold formore than40 minutesfor HONMCApplicationdoesn't workproperlyPut on holdfor morethan 30 minfor HOOn hold formore than20 minutesfor HOCan'tget intoCSSTossedCookiesUnderwriterSuperSurge DayHO phonelinesdownAttendeda webinarwith asurveyTold byNetworkSupport toclear cookiesEmailfrom Jimwith "NowWe Go!"Link onLinkNet orMK that'sbrokenTransferredto anotherdepartmentOn hold formore than60 min forHOSRCapplicationnotworking

A Day in the Life of an AFR - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Data not flowing thru properly to PX
  2. Given the wrong answer by the HO
  3. Never got a callback
  4. Called Network Support
  5. Disconnected by HO on phone call
  6. CRM not working properly
  7. Transferred more than once to another department
  8. Entered a callback number bc of long wait times
  9. More than 7 Tech Alerts on LinkNet home page
  10. On hold for more than 40 minutes for HO
  11. NMC Application doesn't work properly
  12. Put on hold for more than 30 min for HO
  13. On hold for more than 20 minutes for HO
  14. Can't get into CSS
  15. Tossed Cookies
  16. Underwriter Super Surge Day
  17. HO phone lines down
  18. Attended a webinar with a survey
  19. Told by Network Support to clear cookies
  20. Email from Jim with "Now We Go!"
  21. Link on LinkNet or MK that's broken
  22. Transferred to another department
  23. On hold for more than 60 min for HO
  24. SRC application not working