On hold formore than40 minutesfor HOCalledNetworkSupportNevergot acallbackDisconnectedby HO onphone callMore than 7Tech Alertson LinkNethome pageTransferredto anotherdepartmentOn hold formore than20 minutesfor HOEmailfrom Jimwith "NowWe Go!"CRM notworkingproperlyHO phonelinesdownData notflowing thruproperly toPXGiven thewronganswer bythe HOOn hold formore than60 min forHOUnderwriterSuperSurge DayAttendeda webinarwith asurveyTransferredmore thanonce toanotherdepartmentPut on holdfor morethan 30 minfor HOEntered acallbacknumber bc oflong waittimesTossedCookiesSRCapplicationnotworkingLink onLinkNet orMK that'sbrokenCan'tget intoCSSTold byNetworkSupport toclear cookiesNMCApplicationdoesn't workproperlyOn hold formore than40 minutesfor HOCalledNetworkSupportNevergot acallbackDisconnectedby HO onphone callMore than 7Tech Alertson LinkNethome pageTransferredto anotherdepartmentOn hold formore than20 minutesfor HOEmailfrom Jimwith "NowWe Go!"CRM notworkingproperlyHO phonelinesdownData notflowing thruproperly toPXGiven thewronganswer bythe HOOn hold formore than60 min forHOUnderwriterSuperSurge DayAttendeda webinarwith asurveyTransferredmore thanonce toanotherdepartmentPut on holdfor morethan 30 minfor HOEntered acallbacknumber bc oflong waittimesTossedCookiesSRCapplicationnotworkingLink onLinkNet orMK that'sbrokenCan'tget intoCSSTold byNetworkSupport toclear cookiesNMCApplicationdoesn't workproperly

A Day in the Life of an AFR - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. On hold for more than 40 minutes for HO
  2. Called Network Support
  3. Never got a callback
  4. Disconnected by HO on phone call
  5. More than 7 Tech Alerts on LinkNet home page
  6. Transferred to another department
  7. On hold for more than 20 minutes for HO
  8. Email from Jim with "Now We Go!"
  9. CRM not working properly
  10. HO phone lines down
  11. Data not flowing thru properly to PX
  12. Given the wrong answer by the HO
  13. On hold for more than 60 min for HO
  14. Underwriter Super Surge Day
  15. Attended a webinar with a survey
  16. Transferred more than once to another department
  17. Put on hold for more than 30 min for HO
  18. Entered a callback number bc of long wait times
  19. Tossed Cookies
  20. SRC application not working
  21. Link on LinkNet or MK that's broken
  22. Can't get into CSS
  23. Told by Network Support to clear cookies
  24. NMC Application doesn't work properly