On hold formore than20 minutesfor HOUnderwriterSuperSurge DayTransferredmore thanonce toanotherdepartmentEntered acallbacknumber bc oflong waittimesPut on holdfor morethan 30 minfor HOMore than 7Tech Alertson LinkNethome pageCalledNetworkSupportNMCApplicationdoesn't workproperlyTold byNetworkSupport toclear cookiesTossedCookiesNevergot acallbackSRCapplicationnotworkingHO phonelinesdownCan'tget intoCSSEmailfrom Jimwith "NowWe Go!"On hold formore than40 minutesfor HOLink onLinkNet orMK that'sbrokenAttendeda webinarwith asurveyGiven thewronganswer bythe HOData notflowing thruproperly toPXTransferredto anotherdepartmentOn hold formore than60 min forHODisconnectedby HO onphone callCRM notworkingproperlyOn hold formore than20 minutesfor HOUnderwriterSuperSurge DayTransferredmore thanonce toanotherdepartmentEntered acallbacknumber bc oflong waittimesPut on holdfor morethan 30 minfor HOMore than 7Tech Alertson LinkNethome pageCalledNetworkSupportNMCApplicationdoesn't workproperlyTold byNetworkSupport toclear cookiesTossedCookiesNevergot acallbackSRCapplicationnotworkingHO phonelinesdownCan'tget intoCSSEmailfrom Jimwith "NowWe Go!"On hold formore than40 minutesfor HOLink onLinkNet orMK that'sbrokenAttendeda webinarwith asurveyGiven thewronganswer bythe HOData notflowing thruproperly toPXTransferredto anotherdepartmentOn hold formore than60 min forHODisconnectedby HO onphone callCRM notworkingproperly

A Day in the Life of an AFR - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. On hold for more than 20 minutes for HO
  2. Underwriter Super Surge Day
  3. Transferred more than once to another department
  4. Entered a callback number bc of long wait times
  5. Put on hold for more than 30 min for HO
  6. More than 7 Tech Alerts on LinkNet home page
  7. Called Network Support
  8. NMC Application doesn't work properly
  9. Told by Network Support to clear cookies
  10. Tossed Cookies
  11. Never got a callback
  12. SRC application not working
  13. HO phone lines down
  14. Can't get into CSS
  15. Email from Jim with "Now We Go!"
  16. On hold for more than 40 minutes for HO
  17. Link on LinkNet or MK that's broken
  18. Attended a webinar with a survey
  19. Given the wrong answer by the HO
  20. Data not flowing thru properly to PX
  21. Transferred to another department
  22. On hold for more than 60 min for HO
  23. Disconnected by HO on phone call
  24. CRM not working properly