SRCapplicationnotworkingMore than 7Tech Alertson LinkNethome pageHO phonelinesdownPut on holdfor morethan 30 minfor HODisconnectedby HO onphone callOn hold formore than20 minutesfor HONevergot acallbackOn hold formore than60 min forHOCan'tget intoCSSEntered acallbacknumber bc oflong waittimesCRM notworkingproperlyTold byNetworkSupport toclear cookiesTossedCookiesLink onLinkNet orMK that'sbrokenUnderwriterSuperSurge DayCalledNetworkSupportTransferredto anotherdepartmentNMCApplicationdoesn't workproperlyData notflowing thruproperly toPXAttendeda webinarwith asurveyGiven thewronganswer bythe HOEmailfrom Jimwith "NowWe Go!"Transferredmore thanonce toanotherdepartmentOn hold formore than40 minutesfor HOSRCapplicationnotworkingMore than 7Tech Alertson LinkNethome pageHO phonelinesdownPut on holdfor morethan 30 minfor HODisconnectedby HO onphone callOn hold formore than20 minutesfor HONevergot acallbackOn hold formore than60 min forHOCan'tget intoCSSEntered acallbacknumber bc oflong waittimesCRM notworkingproperlyTold byNetworkSupport toclear cookiesTossedCookiesLink onLinkNet orMK that'sbrokenUnderwriterSuperSurge DayCalledNetworkSupportTransferredto anotherdepartmentNMCApplicationdoesn't workproperlyData notflowing thruproperly toPXAttendeda webinarwith asurveyGiven thewronganswer bythe HOEmailfrom Jimwith "NowWe Go!"Transferredmore thanonce toanotherdepartmentOn hold formore than40 minutesfor HO

A Day in the Life of an AFR - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. SRC application not working
  2. More than 7 Tech Alerts on LinkNet home page
  3. HO phone lines down
  4. Put on hold for more than 30 min for HO
  5. Disconnected by HO on phone call
  6. On hold for more than 20 minutes for HO
  7. Never got a callback
  8. On hold for more than 60 min for HO
  9. Can't get into CSS
  10. Entered a callback number bc of long wait times
  11. CRM not working properly
  12. Told by Network Support to clear cookies
  13. Tossed Cookies
  14. Link on LinkNet or MK that's broken
  15. Underwriter Super Surge Day
  16. Called Network Support
  17. Transferred to another department
  18. NMC Application doesn't work properly
  19. Data not flowing thru properly to PX
  20. Attended a webinar with a survey
  21. Given the wrong answer by the HO
  22. Email from Jim with "Now We Go!"
  23. Transferred more than once to another department
  24. On hold for more than 40 minutes for HO