HO phonelinesdownOn hold formore than60 min forHOTransferredto anotherdepartmentEntered acallbacknumber bc oflong waittimesTransferredmore thanonce toanotherdepartmentLink onLinkNet orMK that'sbrokenAttendeda webinarwith asurveyGiven thewronganswer bythe HONMCApplicationdoesn't workproperlyDisconnectedby HO onphone callCRM notworkingproperlyOn hold formore than20 minutesfor HONevergot acallbackCan'tget intoCSSTold byNetworkSupport toclear cookiesOn hold formore than40 minutesfor HOPut on holdfor morethan 30 minfor HOTossedCookiesUnderwriterSuperSurge DayEmailfrom Jimwith "NowWe Go!"More than 7Tech Alertson LinkNethome pageCalledNetworkSupportData notflowing thruproperly toPXSRCapplicationnotworkingHO phonelinesdownOn hold formore than60 min forHOTransferredto anotherdepartmentEntered acallbacknumber bc oflong waittimesTransferredmore thanonce toanotherdepartmentLink onLinkNet orMK that'sbrokenAttendeda webinarwith asurveyGiven thewronganswer bythe HONMCApplicationdoesn't workproperlyDisconnectedby HO onphone callCRM notworkingproperlyOn hold formore than20 minutesfor HONevergot acallbackCan'tget intoCSSTold byNetworkSupport toclear cookiesOn hold formore than40 minutesfor HOPut on holdfor morethan 30 minfor HOTossedCookiesUnderwriterSuperSurge DayEmailfrom Jimwith "NowWe Go!"More than 7Tech Alertson LinkNethome pageCalledNetworkSupportData notflowing thruproperly toPXSRCapplicationnotworking

A Day in the Life of an AFR - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. HO phone lines down
  2. On hold for more than 60 min for HO
  3. Transferred to another department
  4. Entered a callback number bc of long wait times
  5. Transferred more than once to another department
  6. Link on LinkNet or MK that's broken
  7. Attended a webinar with a survey
  8. Given the wrong answer by the HO
  9. NMC Application doesn't work properly
  10. Disconnected by HO on phone call
  11. CRM not working properly
  12. On hold for more than 20 minutes for HO
  13. Never got a callback
  14. Can't get into CSS
  15. Told by Network Support to clear cookies
  16. On hold for more than 40 minutes for HO
  17. Put on hold for more than 30 min for HO
  18. Tossed Cookies
  19. Underwriter Super Surge Day
  20. Email from Jim with "Now We Go!"
  21. More than 7 Tech Alerts on LinkNet home page
  22. Called Network Support
  23. Data not flowing thru properly to PX
  24. SRC application not working