Customer Praise Sent to Executive 5 positive CSAT (Month) Under 2hr 1st Resp.Time (Month) Internal Praise from Executive Assist Another Department Assist Another Department Diffuse a Difficult Situation Go Above and Beyond 50 positive CSAT (Month) Idea to Improve AM Dept. Assist Another Team Diffuse a Difficult Situation Cust. Excellence Nomination Display Empathy Anchor a Situation Internal Praise from Other Dept. Internal Praise from Executive Assist Another Team Customer Praise Sent to Sr. Anchor a Situation 10 positive CSAT (Month) Find Creative Solution Idea to Improve Bergen 10 positive CSAT (Month) Internal Praise from Ops. Find Creative Solution Buy Brad H. a Coffee Idea to Improve Bergen Manage Downstream Issue Cust. Excellence Nomination Cust. Excellence Win Go Above and Beyond Internal Praise from Ops. 5 positive CSAT (Month) Manage Downstream Issue Internal Praise from Other Dept. 20 positive CSAT (Month) Idea to Improve AM Dept. Customer Praise Sent to Sr. 20 positive CSAT (Month) Display Empathy Cust. Excellence Win Customer Praise Sent to Executive 50 positive CSAT (Month) Under 2hr 1st Resp.Time (Month) Customer Praise Sent to Executive 5 positive CSAT (Month) Under 2hr 1st Resp.Time (Month) Internal Praise from Executive Assist Another Department Assist Another Department Diffuse a Difficult Situation Go Above and Beyond 50 positive CSAT (Month) Idea to Improve AM Dept. Assist Another Team Diffuse a Difficult Situation Cust. Excellence Nomination Display Empathy Anchor a Situation Internal Praise from Other Dept. Internal Praise from Executive Assist Another Team Customer Praise Sent to Sr. Anchor a Situation 10 positive CSAT (Month) Find Creative Solution Idea to Improve Bergen 10 positive CSAT (Month) Internal Praise from Ops. Find Creative Solution Buy Brad H. a Coffee Idea to Improve Bergen Manage Downstream Issue Cust. Excellence Nomination Cust. Excellence Win Go Above and Beyond Internal Praise from Ops. 5 positive CSAT (Month) Manage Downstream Issue Internal Praise from Other Dept. 20 positive CSAT (Month) Idea to Improve AM Dept. Customer Praise Sent to Sr. 20 positive CSAT (Month) Display Empathy Cust. Excellence Win Customer Praise Sent to Executive 50 positive CSAT (Month) Under 2hr 1st Resp.Time (Month)
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Customer Praise Sent to Executive
5 positive CSAT (Month)
Under 2hr 1st Resp.Time (Month)
Internal Praise from Executive
Assist Another Department
Assist Another Department
Diffuse a Difficult Situation
Go Above and Beyond
50 positive CSAT (Month)
Idea to Improve AM Dept.
Assist Another Team
Diffuse a Difficult Situation
Cust. Excellence Nomination
Display Empathy
Anchor a Situation
Internal Praise from Other Dept.
Internal Praise from Executive
Assist Another Team
Customer Praise Sent to Sr.
Anchor a Situation
10 positive CSAT (Month)
Find Creative Solution
Idea to Improve Bergen
10 positive CSAT (Month)
Internal Praise from Ops.
Find Creative Solution
Buy Brad H. a Coffee
Idea to Improve Bergen
Manage Downstream Issue
Cust. Excellence Nomination
Cust. Excellence Win
Go Above and Beyond
Internal Praise from Ops.
5 positive CSAT (Month)
Manage Downstream Issue
Internal Praise from Other Dept.
20 positive CSAT (Month)
Idea to Improve AM Dept.
Customer Praise Sent to Sr.
20 positive CSAT (Month)
Display Empathy
Cust. Excellence Win
Customer Praise Sent to Executive
50 positive CSAT (Month)
Under 2hr 1st Resp.Time (Month)