Under 2hr 1st Resp.Time (Month) 10 positive CSAT (Month) Customer Praise Sent to Executive Internal Praise from Executive Go Above and Beyond Internal Praise from Other Dept. Diffuse a Difficult Situation Manage Downstream Issue 5 positive CSAT (Month) Assist Another Team Idea to Improve AM Dept. Go Above and Beyond Idea to Improve AM Dept. Display Empathy Customer Praise Sent to Executive Idea to Improve Bergen Assist Another Department Diffuse a Difficult Situation Cust. Excellence Win Anchor a Situation 10 positive CSAT (Month) Internal Praise from Ops. Assist Another Team Cust. Excellence Win 5 positive CSAT (Month) Idea to Improve Bergen Anchor a Situation Cust. Excellence Nomination Internal Praise from Ops. 50 positive CSAT (Month) 20 positive CSAT (Month) Cust. Excellence Nomination Customer Praise Sent to Sr. Manage Downstream Issue Assist Another Department Display Empathy Internal Praise from Other Dept. Internal Praise from Executive Find Creative Solution 50 positive CSAT (Month) Find Creative Solution Customer Praise Sent to Sr. 20 positive CSAT (Month) Under 2hr 1st Resp.Time (Month) Under 2hr 1st Resp.Time (Month) 10 positive CSAT (Month) Customer Praise Sent to Executive Internal Praise from Executive Go Above and Beyond Internal Praise from Other Dept. Diffuse a Difficult Situation Manage Downstream Issue 5 positive CSAT (Month) Assist Another Team Idea to Improve AM Dept. Go Above and Beyond Idea to Improve AM Dept. Display Empathy Customer Praise Sent to Executive Idea to Improve Bergen Assist Another Department Diffuse a Difficult Situation Cust. Excellence Win Anchor a Situation 10 positive CSAT (Month) Internal Praise from Ops. Assist Another Team Cust. Excellence Win 5 positive CSAT (Month) Idea to Improve Bergen Anchor a Situation Cust. Excellence Nomination Internal Praise from Ops. 50 positive CSAT (Month) 20 positive CSAT (Month) Cust. Excellence Nomination Customer Praise Sent to Sr. Manage Downstream Issue Assist Another Department Display Empathy Internal Praise from Other Dept. Internal Praise from Executive Find Creative Solution 50 positive CSAT (Month) Find Creative Solution Customer Praise Sent to Sr. 20 positive CSAT (Month) Under 2hr 1st Resp.Time (Month)
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Under 2hr 1st Resp.Time (Month)
10 positive CSAT (Month)
Customer Praise Sent to Executive
Internal Praise from Executive
Go Above and Beyond
Internal Praise from Other Dept.
Diffuse a Difficult Situation
Manage Downstream Issue
5 positive CSAT (Month)
Assist Another Team
Idea to Improve AM Dept.
Go Above and Beyond
Idea to Improve AM Dept.
Display Empathy
Customer Praise Sent to Executive
Idea to Improve Bergen
Assist Another Department
Diffuse a Difficult Situation
Cust. Excellence Win
Anchor a Situation
10 positive CSAT (Month)
Internal Praise from Ops.
Assist Another Team
Cust. Excellence Win
5 positive CSAT (Month)
Idea to Improve Bergen
Anchor a Situation
Cust. Excellence Nomination
Internal Praise from Ops.
50 positive CSAT (Month)
20 positive CSAT (Month)
Cust. Excellence Nomination
Customer Praise Sent to Sr.
Manage Downstream Issue
Assist Another Department
Display Empathy
Internal Praise from Other Dept.
Internal Praise from Executive
Find Creative Solution
50 positive CSAT (Month)
Find Creative Solution
Customer Praise Sent to Sr.
20 positive CSAT (Month)
Under 2hr 1st Resp.Time (Month)