Internal Praise from Executive Assist Another Team 5 positive CSAT (Month) 10 positive CSAT (Month) Manage Downstream Issue Diffuse a Difficult Situation 5 positive CSAT (Month) Idea to Improve Bergen Go Above and Beyond Customer Praise Sent to Executive Internal Praise from Other Dept. Anchor a Situation 10 positive CSAT (Month) Customer Praise Sent to Sr. Assist Another Team Customer Praise Sent to Executive Internal Praise from Ops. Internal Praise from Other Dept. 50 positive CSAT (Month) Anchor a Situation Under 2hr 1st Resp.Time (Month) Display Empathy Cust. Excellence Win Under 2hr 1st Resp.Time (Month) Assist Another Department Find Creative Solution 20 positive CSAT (Month) Assist Another Department Find Creative Solution Internal Praise from Executive 20 positive CSAT (Month) Idea to Improve AM Dept. Idea to Improve Bergen 50 positive CSAT (Month) Customer Praise Sent to Sr. Cust. Excellence Win Internal Praise from Ops. Idea to Improve AM Dept. Display Empathy Diffuse a Difficult Situation Manage Downstream Issue Cust. Excellence Nomination Cust. Excellence Nomination Go Above and Beyond Internal Praise from Executive Assist Another Team 5 positive CSAT (Month) 10 positive CSAT (Month) Manage Downstream Issue Diffuse a Difficult Situation 5 positive CSAT (Month) Idea to Improve Bergen Go Above and Beyond Customer Praise Sent to Executive Internal Praise from Other Dept. Anchor a Situation 10 positive CSAT (Month) Customer Praise Sent to Sr. Assist Another Team Customer Praise Sent to Executive Internal Praise from Ops. Internal Praise from Other Dept. 50 positive CSAT (Month) Anchor a Situation Under 2hr 1st Resp.Time (Month) Display Empathy Cust. Excellence Win Under 2hr 1st Resp.Time (Month) Assist Another Department Find Creative Solution 20 positive CSAT (Month) Assist Another Department Find Creative Solution Internal Praise from Executive 20 positive CSAT (Month) Idea to Improve AM Dept. Idea to Improve Bergen 50 positive CSAT (Month) Customer Praise Sent to Sr. Cust. Excellence Win Internal Praise from Ops. Idea to Improve AM Dept. Display Empathy Diffuse a Difficult Situation Manage Downstream Issue Cust. Excellence Nomination Cust. Excellence Nomination Go Above and Beyond
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Internal Praise from Executive
Assist Another Team
5 positive CSAT (Month)
10 positive CSAT (Month)
Manage Downstream Issue
Diffuse a Difficult Situation
5 positive CSAT (Month)
Idea to Improve Bergen
Go Above and Beyond
Customer Praise Sent to Executive
Internal Praise from Other Dept.
Anchor a Situation
10 positive CSAT (Month)
Customer Praise Sent to Sr.
Assist Another Team
Customer Praise Sent to Executive
Internal Praise from Ops.
Internal Praise from Other Dept.
50 positive CSAT (Month)
Anchor a Situation
Under 2hr 1st Resp.Time (Month)
Display Empathy
Cust. Excellence Win
Under 2hr 1st Resp.Time (Month)
Assist Another Department
Find Creative Solution
20 positive CSAT (Month)
Assist Another Department
Find Creative Solution
Internal Praise from Executive
20 positive CSAT (Month)
Idea to Improve AM Dept.
Idea to Improve Bergen
50 positive CSAT (Month)
Customer Praise Sent to Sr.
Cust. Excellence Win
Internal Praise from Ops.
Idea to Improve AM Dept.
Display Empathy
Diffuse a Difficult Situation
Manage Downstream Issue
Cust. Excellence Nomination
Cust. Excellence Nomination
Go Above and Beyond