50 positive CSAT (Month) 20 positive CSAT (Month) Internal Praise from Executive Customer Praise Sent to Executive 50 positive CSAT (Month) Assist Another Team Assist Another Department Anchor a Situation Cust. Excellence Win Anchor a Situation Under 2hr 1st Resp.Time (Month) Idea to Improve AM Dept. 5 positive CSAT (Month) Manage Downstream Issue Manage Downstream Issue Go Above and Beyond Internal Praise from Other Dept. Under 2hr 1st Resp.Time (Month) Internal Praise from Ops. 20 positive CSAT (Month) Assist Another Team Assist Another Department Internal Praise from Other Dept. Internal Praise from Ops. 5 positive CSAT (Month) Find Creative Solution Display Empathy Customer Praise Sent to Executive Display Empathy Diffuse a Difficult Situation Idea to Improve AM Dept. Customer Praise Sent to Sr. Cust. Excellence Nomination Diffuse a Difficult Situation 10 positive CSAT (Month) Cust. Excellence Win Idea to Improve Bergen Find Creative Solution 10 positive CSAT (Month) Cust. Excellence Nomination Customer Praise Sent to Sr. Internal Praise from Executive Idea to Improve Bergen Go Above and Beyond 50 positive CSAT (Month) 20 positive CSAT (Month) Internal Praise from Executive Customer Praise Sent to Executive 50 positive CSAT (Month) Assist Another Team Assist Another Department Anchor a Situation Cust. Excellence Win Anchor a Situation Under 2hr 1st Resp.Time (Month) Idea to Improve AM Dept. 5 positive CSAT (Month) Manage Downstream Issue Manage Downstream Issue Go Above and Beyond Internal Praise from Other Dept. Under 2hr 1st Resp.Time (Month) Internal Praise from Ops. 20 positive CSAT (Month) Assist Another Team Assist Another Department Internal Praise from Other Dept. Internal Praise from Ops. 5 positive CSAT (Month) Find Creative Solution Display Empathy Customer Praise Sent to Executive Display Empathy Diffuse a Difficult Situation Idea to Improve AM Dept. Customer Praise Sent to Sr. Cust. Excellence Nomination Diffuse a Difficult Situation 10 positive CSAT (Month) Cust. Excellence Win Idea to Improve Bergen Find Creative Solution 10 positive CSAT (Month) Cust. Excellence Nomination Customer Praise Sent to Sr. Internal Praise from Executive Idea to Improve Bergen Go Above and Beyond
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
50 positive CSAT (Month)
20 positive CSAT (Month)
Internal Praise from Executive
Customer Praise Sent to Executive
50 positive CSAT (Month)
Assist Another Team
Assist Another Department
Anchor a Situation
Cust. Excellence Win
Anchor a Situation
Under 2hr 1st Resp.Time (Month)
Idea to Improve AM Dept.
5 positive CSAT (Month)
Manage Downstream Issue
Manage Downstream Issue
Go Above and Beyond
Internal Praise from Other Dept.
Under 2hr 1st Resp.Time (Month)
Internal Praise from Ops.
20 positive CSAT (Month)
Assist Another Team
Assist Another Department
Internal Praise from Other Dept.
Internal Praise from Ops.
5 positive CSAT (Month)
Find Creative Solution
Display Empathy
Customer Praise Sent to Executive
Display Empathy
Diffuse a Difficult Situation
Idea to Improve AM Dept.
Customer Praise Sent to Sr.
Cust. Excellence Nomination
Diffuse a Difficult Situation
10 positive CSAT (Month)
Cust. Excellence Win
Idea to Improve Bergen
Find Creative Solution
10 positive CSAT (Month)
Cust. Excellence Nomination
Customer Praise Sent to Sr.
Internal Praise from Executive
Idea to Improve Bergen
Go Above and Beyond