20positiveCSAT(Month)5 positiveCSAT(Month)CustomerPraiseSent toExecutiveAnchoraSituationInternalPraisefrom Ops.Idea toImproveAM Dept.Cust.ExcellenceWinAssistAnotherDepartment20positiveCSAT(Month)CustomerPraiseSent toSr.DisplayEmpathyFindCreativeSolutionUnder 2hr1stResp.Time(Month)AssistAnotherTeamCust.ExcellenceNominationCustomerPraiseSent toExecutive10positiveCSAT(Month)AssistAnotherTeamIdea toImproveBergenInternalPraisefrom OtherDept.AnchoraSituationGo AboveandBeyondIdea toImproveBergenInternalPraisefromExecutiveCust.ExcellenceWin50positiveCSAT(Month)AssistAnotherDepartmentCustomerPraiseSent toSr.DisplayEmpathyInternalPraisefromExecutiveCust.ExcellenceNominationUnder 2hr1stResp.Time(Month)10positiveCSAT(Month)Diffuse aDifficultSituationFindCreativeSolution50positiveCSAT(Month)InternalPraisefrom OtherDept.ManageDownstreamIssueInternalPraisefrom Ops.ManageDownstreamIssueGo AboveandBeyondDiffuse aDifficultSituationIdea toImproveAM Dept.5 positiveCSAT(Month)20positiveCSAT(Month)5 positiveCSAT(Month)CustomerPraiseSent toExecutiveAnchoraSituationInternalPraisefrom Ops.Idea toImproveAM Dept.Cust.ExcellenceWinAssistAnotherDepartment20positiveCSAT(Month)CustomerPraiseSent toSr.DisplayEmpathyFindCreativeSolutionUnder 2hr1stResp.Time(Month)AssistAnotherTeamCust.ExcellenceNominationCustomerPraiseSent toExecutive10positiveCSAT(Month)AssistAnotherTeamIdea toImproveBergenInternalPraisefrom OtherDept.AnchoraSituationGo AboveandBeyondIdea toImproveBergenInternalPraisefromExecutiveCust.ExcellenceWin50positiveCSAT(Month)AssistAnotherDepartmentCustomerPraiseSent toSr.DisplayEmpathyInternalPraisefromExecutiveCust.ExcellenceNominationUnder 2hr1stResp.Time(Month)10positiveCSAT(Month)Diffuse aDifficultSituationFindCreativeSolution50positiveCSAT(Month)InternalPraisefrom OtherDept.ManageDownstreamIssueInternalPraisefrom Ops.ManageDownstreamIssueGo AboveandBeyondDiffuse aDifficultSituationIdea toImproveAM Dept.5 positiveCSAT(Month)

AM Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
  1. 20 positive CSAT (Month)
  2. 5 positive CSAT (Month)
  3. Customer Praise Sent to Executive
  4. Anchor a Situation
  5. Internal Praise from Ops.
  6. Idea to Improve AM Dept.
  7. Cust. Excellence Win
  8. Assist Another Department
  9. 20 positive CSAT (Month)
  10. Customer Praise Sent to Sr.
  11. Display Empathy
  12. Find Creative Solution
  13. Under 2hr 1st Resp.Time (Month)
  14. Assist Another Team
  15. Cust. Excellence Nomination
  16. Customer Praise Sent to Executive
  17. 10 positive CSAT (Month)
  18. Assist Another Team
  19. Idea to Improve Bergen
  20. Internal Praise from Other Dept.
  21. Anchor a Situation
  22. Go Above and Beyond
  23. Idea to Improve Bergen
  24. Internal Praise from Executive
  25. Cust. Excellence Win
  26. 50 positive CSAT (Month)
  27. Assist Another Department
  28. Customer Praise Sent to Sr.
  29. Display Empathy
  30. Internal Praise from Executive
  31. Cust. Excellence Nomination
  32. Under 2hr 1st Resp.Time (Month)
  33. 10 positive CSAT (Month)
  34. Diffuse a Difficult Situation
  35. Find Creative Solution
  36. 50 positive CSAT (Month)
  37. Internal Praise from Other Dept.
  38. Manage Downstream Issue
  39. Internal Praise from Ops.
  40. Manage Downstream Issue
  41. Go Above and Beyond
  42. Diffuse a Difficult Situation
  43. Idea to Improve AM Dept.
  44. 5 positive CSAT (Month)