Idea to Improve Bergen Assist Another Department Internal Praise from Executive Customer Praise Sent to Sr. Customer Praise Sent to Sr. Internal Praise from Executive Cust. Excellence Nomination 5 positive CSAT (Month) 50 positive CSAT (Month) Cust. Excellence Win Idea to Improve AM Dept. Diffuse a Difficult Situation Under 2hr 1st Resp.Time (Month) Cust. Excellence Nomination Idea to Improve AM Dept. Display Empathy Anchor a Situation Assist Another Department Cust. Excellence Win Under 2hr 1st Resp.Time (Month) Find Creative Solution 50 positive CSAT (Month) Customer Praise Sent to Executive Diffuse a Difficult Situation 20 positive CSAT (Month) Internal Praise from Ops. Internal Praise from Other Dept. Internal Praise from Other Dept. 5 positive CSAT (Month) 10 positive CSAT (Month) Display Empathy Go Above and Beyond Manage Downstream Issue Manage Downstream Issue 10 positive CSAT (Month) Assist Another Team Customer Praise Sent to Executive Idea to Improve Bergen Go Above and Beyond Internal Praise from Ops. Assist Another Team Find Creative Solution Anchor a Situation 20 positive CSAT (Month) Idea to Improve Bergen Assist Another Department Internal Praise from Executive Customer Praise Sent to Sr. Customer Praise Sent to Sr. Internal Praise from Executive Cust. Excellence Nomination 5 positive CSAT (Month) 50 positive CSAT (Month) Cust. Excellence Win Idea to Improve AM Dept. Diffuse a Difficult Situation Under 2hr 1st Resp.Time (Month) Cust. Excellence Nomination Idea to Improve AM Dept. Display Empathy Anchor a Situation Assist Another Department Cust. Excellence Win Under 2hr 1st Resp.Time (Month) Find Creative Solution 50 positive CSAT (Month) Customer Praise Sent to Executive Diffuse a Difficult Situation 20 positive CSAT (Month) Internal Praise from Ops. Internal Praise from Other Dept. Internal Praise from Other Dept. 5 positive CSAT (Month) 10 positive CSAT (Month) Display Empathy Go Above and Beyond Manage Downstream Issue Manage Downstream Issue 10 positive CSAT (Month) Assist Another Team Customer Praise Sent to Executive Idea to Improve Bergen Go Above and Beyond Internal Praise from Ops. Assist Another Team Find Creative Solution Anchor a Situation 20 positive CSAT (Month)
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Idea to Improve Bergen
Assist Another Department
Internal Praise from Executive
Customer Praise Sent to Sr.
Customer Praise Sent to Sr.
Internal Praise from Executive
Cust. Excellence Nomination
5 positive CSAT (Month)
50 positive CSAT (Month)
Cust. Excellence Win
Idea to Improve AM Dept.
Diffuse a Difficult Situation
Under 2hr 1st Resp.Time (Month)
Cust. Excellence Nomination
Idea to Improve AM Dept.
Display Empathy
Anchor a Situation
Assist Another Department
Cust. Excellence Win
Under 2hr 1st Resp.Time (Month)
Find Creative Solution
50 positive CSAT (Month)
Customer Praise Sent to Executive
Diffuse a Difficult Situation
20 positive CSAT (Month)
Internal Praise from Ops.
Internal Praise from Other Dept.
Internal Praise from Other Dept.
5 positive CSAT (Month)
10 positive CSAT (Month)
Display Empathy
Go Above and Beyond
Manage Downstream Issue
Manage Downstream Issue
10 positive CSAT (Month)
Assist Another Team
Customer Praise Sent to Executive
Idea to Improve Bergen
Go Above and Beyond
Internal Praise from Ops.
Assist Another Team
Find Creative Solution
Anchor a Situation
20 positive CSAT (Month)