Find Creative Solution Cust. Excellence Win 20 positive CSAT (Month) Assist Another Department Go Above and Beyond 10 positive CSAT (Month) 50 positive CSAT (Month) Under 2hr 1st Resp.Time (Month) 20 positive CSAT (Month) Customer Praise Sent to Executive Cust. Excellence Nomination Assist Another Team Idea to Improve Bergen 5 positive CSAT (Month) Identify Downstream Issue Cust. Excellence Win Under 2hr 1st Resp.Time (Month) Identify Downstream Issue Anchor a Situation Cust. Excellence Nomination Diffuse a Difficult Situation 10 positive CSAT (Month) Assist Another Department Customer Praise Sent to Executive Anchor a Situation Display Empathy Customer Praise Sent to Sr. Customer Praise Sent to Sr. Go Above and Beyond Find Creative Solution Assist Another Team Idea to Improve AM Dept. Idea to Improve AM Dept. 50 positive CSAT (Month) Display Empathy 5 positive CSAT (Month) Diffuse a Difficult Situation Idea to Improve Bergen Find Creative Solution Cust. Excellence Win 20 positive CSAT (Month) Assist Another Department Go Above and Beyond 10 positive CSAT (Month) 50 positive CSAT (Month) Under 2hr 1st Resp.Time (Month) 20 positive CSAT (Month) Customer Praise Sent to Executive Cust. Excellence Nomination Assist Another Team Idea to Improve Bergen 5 positive CSAT (Month) Identify Downstream Issue Cust. Excellence Win Under 2hr 1st Resp.Time (Month) Identify Downstream Issue Anchor a Situation Cust. Excellence Nomination Diffuse a Difficult Situation 10 positive CSAT (Month) Assist Another Department Customer Praise Sent to Executive Anchor a Situation Display Empathy Customer Praise Sent to Sr. Customer Praise Sent to Sr. Go Above and Beyond Find Creative Solution Assist Another Team Idea to Improve AM Dept. Idea to Improve AM Dept. 50 positive CSAT (Month) Display Empathy 5 positive CSAT (Month) Diffuse a Difficult Situation Idea to Improve Bergen
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Find Creative Solution
Cust. Excellence Win
20 positive CSAT (Month)
Assist Another Department
Go Above and Beyond
10 positive CSAT (Month)
50 positive CSAT (Month)
Under 2hr 1st Resp.Time (Month)
20 positive CSAT (Month)
Customer Praise Sent to Executive
Cust. Excellence Nomination
Assist Another Team
Idea to Improve Bergen
5 positive CSAT (Month)
Identify Downstream Issue
Cust. Excellence Win
Under 2hr 1st Resp.Time (Month)
Identify Downstream Issue
Anchor a Situation
Cust. Excellence Nomination
Diffuse a Difficult Situation
10 positive CSAT (Month)
Assist Another Department
Customer Praise Sent to Executive
Anchor a Situation
Display Empathy
Customer Praise Sent to Sr.
Customer Praise Sent to Sr.
Go Above and Beyond
Find Creative Solution
Assist Another Team
Idea to Improve AM Dept.
Idea to Improve AM Dept.
50 positive CSAT (Month)
Display Empathy
5 positive CSAT (Month)
Diffuse a Difficult Situation
Idea to Improve Bergen