Assist Another Department Cust. Excellence Win Cust. Excellence Nomination Idea to Improve Bergen 50 positive CSAT (Month) Customer Praise Sent to Sr. Anchor a Situation Cust. Excellence Win Under 2hr 1st Resp.Time (Month) Identify Downstream Issue Customer Praise Sent to Executive 5 positive CSAT (Month) Idea to Improve AM Dept. Go Above and Beyond Idea to Improve Bergen 10 positive CSAT (Month) Assist Another Team Go Above and Beyond 5 positive CSAT (Month) Assist Another Team Cust. Excellence Nomination Anchor a Situation Find Creative Solution Display Empathy Customer Praise Sent to Sr. 10 positive CSAT (Month) Diffuse a Difficult Situation Diffuse a Difficult Situation 50 positive CSAT (Month) Identify Downstream Issue Assist Another Department Find Creative Solution 20 positive CSAT (Month) 20 positive CSAT (Month) Under 2hr 1st Resp.Time (Month) Customer Praise Sent to Executive Idea to Improve AM Dept. Display Empathy Assist Another Department Cust. Excellence Win Cust. Excellence Nomination Idea to Improve Bergen 50 positive CSAT (Month) Customer Praise Sent to Sr. Anchor a Situation Cust. Excellence Win Under 2hr 1st Resp.Time (Month) Identify Downstream Issue Customer Praise Sent to Executive 5 positive CSAT (Month) Idea to Improve AM Dept. Go Above and Beyond Idea to Improve Bergen 10 positive CSAT (Month) Assist Another Team Go Above and Beyond 5 positive CSAT (Month) Assist Another Team Cust. Excellence Nomination Anchor a Situation Find Creative Solution Display Empathy Customer Praise Sent to Sr. 10 positive CSAT (Month) Diffuse a Difficult Situation Diffuse a Difficult Situation 50 positive CSAT (Month) Identify Downstream Issue Assist Another Department Find Creative Solution 20 positive CSAT (Month) 20 positive CSAT (Month) Under 2hr 1st Resp.Time (Month) Customer Praise Sent to Executive Idea to Improve AM Dept. Display Empathy
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Assist Another Department
Cust. Excellence Win
Cust. Excellence Nomination
Idea to Improve Bergen
50 positive CSAT (Month)
Customer Praise Sent to Sr.
Anchor a Situation
Cust. Excellence Win
Under 2hr 1st Resp.Time (Month)
Identify Downstream Issue
Customer Praise Sent to Executive
5 positive CSAT (Month)
Idea to Improve AM Dept.
Go Above and Beyond
Idea to Improve Bergen
10 positive CSAT (Month)
Assist Another Team
Go Above and Beyond
5 positive CSAT (Month)
Assist Another Team
Cust. Excellence Nomination
Anchor a Situation
Find Creative Solution
Display Empathy
Customer Praise Sent to Sr.
10 positive CSAT (Month)
Diffuse a Difficult Situation
Diffuse a Difficult Situation
50 positive CSAT (Month)
Identify Downstream Issue
Assist Another Department
Find Creative Solution
20 positive CSAT (Month)
20 positive CSAT (Month)
Under 2hr 1st Resp.Time (Month)
Customer Praise Sent to Executive
Idea to Improve AM Dept.
Display Empathy