(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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So the provider can follow-up on their progress
Fam Prac interpreter
When their income exceeds the limit
Monitor Health Status to identify and solve community health problems
Inpatient surgery
St Louis County
Let me check with my supervisor
If you are in doubt of the caller authenticity, ask the caller his/her name and call back number and contact Regis immediately
Pt arrives
Assure a competent workforce
Putting the wrong patient label on the wrong patient lab specimen
So they return before the refills run out
Go on line to County Employee Self Service
Severe Weather warnings
HIPAA compliance
Tell the patient there is a process in place and to check back in 2-3 days
SW, we do not accept Medicaid into our FMH program
Policy Development
Call the manager and let her know what is going on
If they have not seen a PCP within the last 6 months
Relative Caregiver
Outpatient surgery
Mobilize community partnerships and action to solve health problems
When the provider orders a medication that is not on formulary
DPH is seeking accreditation from Public Health Accreditation Board.
When the patient moves and fails to notify Gateway of change of address
MISSION STATEMENT
Develop policies and plans to support individual and community health efforts
A counselor for Jewish Family Services
Continuously improving its operations
A behavioral health consultant
Parent or legal guardian
Inform them that if they are later than 15 minutes past the appt time they may need to be rescheduled, also inform a manager of the patient name and provider to be seen.
Follow the instructions and respond regardless of the time of day or night to only one of the types of messages received.
Never
Pt is ready for module
Kisha Lee
Inform, educate and empower people about health issues
DX and investigate health problems and health hazards in the community
Assurance
Research for new insights and innovative solutions to health problems.
Yearly
CHIP
Tell the provider she needs to address this with the manager.
Plan Do Check Act
Link people to needed personal health services
Using evidence practices
You only need to answer one phone
Assessment
DPH
Enforce laws and regulations that protect health and assure the provisions of health care
Ticket #
Evaluate, effectiveness, accessibility and quality of personal and population health services
Leaving patient information on your desk where other patients can view or see this information
Discussing a patient’s condition in the hallway
Leaving your computer signed in when you go to lunch and allowing someone else to use it
Looking in a patients MR that is not related to any task you are assigned.
Citrix
Never, call admin
To change, initiate, or problem solve a process to improve outcomes.
Public Health emergency alerts
The patient is told to call Diane to schedule.
Medicare Part B
Being a public health leader in the community
Logisticare
Giving out wrong patient information to another patient
Where’s my Ride
Prescription drugs written by a DOH provider
Your Name, your phone number, Problem, PC Tag #,
When the patient fails to respond to Gateway reviews
Health Insurance Portability and Accountability Act
