(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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So the provider can follow-up on their progress
So they return before the refills run out
A behavioral health consultant
Ticket #
Kisha Lee
MISSION STATEMENT
Inform, educate and empower people about health issues
Follow the instructions and respond regardless of the time of day or night to only one of the types of messages received.
Continuously improving its operations
Tell the provider she needs to address this with the manager.
Plan Do Check Act
Tell the patient there is a process in place and to check back in 2-3 days
Inpatient surgery
Your Name, your phone number, Problem, PC Tag #,
Inform them that if they are later than 15 minutes past the appt time they may need to be rescheduled, also inform a manager of the patient name and provider to be seen.
You only need to answer one phone
SW, we do not accept Medicaid into our FMH program
Research for new insights and innovative solutions to health problems.
Public Health emergency alerts
DPH
Link people to needed personal health services
Never
Where’s my Ride
A counselor for Jewish Family Services
Leaving your computer signed in when you go to lunch and allowing someone else to use it
Pt is ready for module
Develop policies and plans to support individual and community health efforts
Mobilize community partnerships and action to solve health problems
Let me check with my supervisor
To change, initiate, or problem solve a process to improve outcomes.
Assessment
Prescription drugs written by a DOH provider
Giving out wrong patient information to another patient
When their income exceeds the limit
Yearly
Parent or legal guardian
When the provider orders a medication that is not on formulary
Enforce laws and regulations that protect health and assure the provisions of health care
Never, call admin
Monitor Health Status to identify and solve community health problems
Policy Development
DPH is seeking accreditation from Public Health Accreditation Board.
Discussing a patient’s condition in the hallway
Pt arrives
Being a public health leader in the community
Logisticare
Leaving patient information on your desk where other patients can view or see this information
Looking in a patients MR that is not related to any task you are assigned.
When the patient fails to respond to Gateway reviews
DX and investigate health problems and health hazards in the community
Citrix
Go on line to County Employee Self Service
HIPAA compliance
Outpatient surgery
Putting the wrong patient label on the wrong patient lab specimen
The patient is told to call Diane to schedule.
Severe Weather warnings
If they have not seen a PCP within the last 6 months
If you are in doubt of the caller authenticity, ask the caller his/her name and call back number and contact Regis immediately
St Louis County
Relative Caregiver
Assure a competent workforce
Call the manager and let her know what is going on
Medicare Part B
When the patient moves and fails to notify Gateway of change of address
Health Insurance Portability and Accountability Act
Fam Prac interpreter
On the website under forms DOH personnel
Evaluate, effectiveness, accessibility and quality of personal and population health services
