Asking them totalk to theiraccountant andthey are theaccountantAsks foranother CSRby desknumberWindowstrying to usethe OkidataESC driverTalkingwith foodin theirmouth“How doI printforms?”Curse ofthemorningmeetingDealer asks toconnect forsomething that canbe explained in lesstime than it takes toconnect.Talkingthrough atranslatorDesktopfilledentirelywith iconsHow tocancela saleMileageprintingincorrectlyWhy do thesecustomer allhavebalances?(All OF deals)SidekicksetupHour longcall. Youearnedthis.Caller putsyou on holdand youhave to callthem backAny call where theyuse the followingwordsinterchangeably:backup, install,download, update,upload, restore, orrefreshImmediatelyasks for helpdesk # uponansweringWork witha CID<1000Calls for anissue not evenremotelyrelated toFrazer orselling carsAnother CSRalso workingwith the sameCID at thesame time butdifferent callerWrestlingfor themouseRetrievingand saving aprospect toprint formsfor a prospect"This is aquickquestion."It's not."I thoughtFrazerupdateddaily?"'I didn'tknowFrazer hadAccounting'Dealer’sfirst saleNeeds aserver swap.Verificationon file.Caller doesn’tknow what theissue really isas the bosshad them callHasn’tupdated inmore than4 monthsBeing inGreen formore than10 minutesAnimal makinganimal noises inthe background.Why is that evenat a cardealership?Work withdealership with‘fun’ namespelling, ie.Xtreme, Uniq,Kars, 4=forCalling anOKI anythingbut “OKIData”“My websiteisn’t gettingmy pictures.”“I am aprogrammer,‘this’ shouldbe reallyeasy.”Using ahotspot torun theirbusinessAsks foraccounting butonly needs tomake apaymentNSFW oncaller’scomputerNeeds aserver swap.No ownershipverificationon fileExplainingsimple interestto dealer /dealer’scustomerCallerhangs uponaccidentConstantlyminimizingtask bar thatwill not staymaximizedIssue resolveson its ownwhen you pickup or as soonas you connectScreamingor fightingin thebackgroundCalling dealerand have topress anumber of adepartment“Whatforms do Ineed toprint?”Called bythe wrongnameDealershipis husbandand wifeteamCalleranswerstheir ownquestion“I don’thave __form.” But,they do.Asking them totalk to theiraccountant andthey are theaccountantAsks foranother CSRby desknumberWindowstrying to usethe OkidataESC driverTalkingwith foodin theirmouth“How doI printforms?”Curse ofthemorningmeetingDealer asks toconnect forsomething that canbe explained in lesstime than it takes toconnect.Talkingthrough atranslatorDesktopfilledentirelywith iconsHow tocancela saleMileageprintingincorrectlyWhy do thesecustomer allhavebalances?(All OF deals)SidekicksetupHour longcall. Youearnedthis.Caller putsyou on holdand youhave to callthem backAny call where theyuse the followingwordsinterchangeably:backup, install,download, update,upload, restore, orrefreshImmediatelyasks for helpdesk # uponansweringWork witha CID<1000Calls for anissue not evenremotelyrelated toFrazer orselling carsAnother CSRalso workingwith the sameCID at thesame time butdifferent callerWrestlingfor themouseRetrievingand saving aprospect toprint formsfor a prospect"This is aquickquestion."It's not."I thoughtFrazerupdateddaily?"'I didn'tknowFrazer hadAccounting'Dealer’sfirst saleNeeds aserver swap.Verificationon file.Caller doesn’tknow what theissue really isas the bosshad them callHasn’tupdated inmore than4 monthsBeing inGreen formore than10 minutesAnimal makinganimal noises inthe background.Why is that evenat a cardealership?Work withdealership with‘fun’ namespelling, ie.Xtreme, Uniq,Kars, 4=forCalling anOKI anythingbut “OKIData”“My websiteisn’t gettingmy pictures.”“I am aprogrammer,‘this’ shouldbe reallyeasy.”Using ahotspot torun theirbusinessAsks foraccounting butonly needs tomake apaymentNSFW oncaller’scomputerNeeds aserver swap.No ownershipverificationon fileExplainingsimple interestto dealer /dealer’scustomerCallerhangs uponaccidentConstantlyminimizingtask bar thatwill not staymaximizedIssue resolveson its ownwhen you pickup or as soonas you connectScreamingor fightingin thebackgroundCalling dealerand have topress anumber of adepartment“Whatforms do Ineed toprint?”Called bythe wrongnameDealershipis husbandand wifeteamCalleranswerstheir ownquestion“I don’thave __form.” But,they do.

2022 Frazer CSR BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Asking them to talk to their accountant and they are the accountant
  2. Asks for another CSR by desk number
  3. Windows trying to use the Okidata ESC driver
  4. Talking with food in their mouth
  5. “How do I print forms?”
  6. Curse of the morning meeting
  7. Dealer asks to connect for something that can be explained in less time than it takes to connect.
  8. Talking through a translator
  9. Desktop filled entirely with icons
  10. How to cancel a sale
  11. Mileage printing incorrectly
  12. Why do these customer all have balances? (All OF deals)
  13. Sidekick setup
  14. Hour long call. You earned this.
  15. Caller puts you on hold and you have to call them back
  16. Any call where they use the following words interchangeably: backup, install, download, update, upload, restore, or refresh
  17. Immediately asks for help desk # upon answering
  18. Work with a CID <1000
  19. Calls for an issue not even remotely related to Frazer or selling cars
  20. Another CSR also working with the same CID at the same time but different caller
  21. Wrestling for the mouse
  22. Retrieving and saving a prospect to print forms for a prospect
  23. "This is a quick question." It's not.
  24. "I thought Frazer updated daily?"
  25. 'I didn't know Frazer had Accounting'
  26. Dealer’s first sale
  27. Needs a server swap. Verification on file.
  28. Caller doesn’t know what the issue really is as the boss had them call
  29. Hasn’t updated in more than 4 months
  30. Being in Green for more than 10 minutes
  31. Animal making animal noises in the background. Why is that even at a car dealership?
  32. Work with dealership with ‘fun’ name spelling, ie. Xtreme, Uniq, Kars, 4=for
  33. Calling an OKI anything but “OKI Data”
  34. “My website isn’t getting my pictures.”
  35. “I am a programmer, ‘this’ should be really easy.”
  36. Using a hotspot to run their business
  37. Asks for accounting but only needs to make a payment
  38. NSFW on caller’s computer
  39. Needs a server swap. No ownership verification on file
  40. Explaining simple interest to dealer / dealer’s customer
  41. Caller hangs up on accident
  42. Constantly minimizing task bar that will not stay maximized
  43. Issue resolves on its own when you pick up or as soon as you connect
  44. Screaming or fighting in the background
  45. Calling dealer and have to press a number of a department
  46. “What forms do I need to print?”
  47. Called by the wrong name
  48. Dealership is husband and wife team
  49. Caller answers their own question
  50. “I don’t have __ form.” But, they do.