Calls for anissue not evenremotelyrelated toFrazer orselling carsNeeds aserver swap.No ownershipverificationon fileWhy do thesecustomer allhavebalances?(All OF deals)Needs aserver swap.Verificationon file.Work withdealership with‘fun’ namespelling, ie.Xtreme, Uniq,Kars, 4=forCalling anOKI anythingbut “OKIData”Constantlyminimizingtask bar thatwill not staymaximizedCallerhangs uponaccident“Whatforms do Ineed toprint?”Calleranswerstheir ownquestion“My websiteisn’t gettingmy pictures.”“I don’thave __form.” But,they do.Any call where theyuse the followingwordsinterchangeably:backup, install,download, update,upload, restore, orrefresh"I thoughtFrazerupdateddaily?"Work witha CID<1000MileageprintingincorrectlyImmediatelyasks for helpdesk # uponanswering“How doI printforms?”Curse ofthemorningmeetingExplainingsimple interestto dealer /dealer’scustomerBeing inGreen formore than10 minutesIssue resolveson its ownwhen you pickup or as soonas you connectAsks foraccounting butonly needs tomake apaymentUsing ahotspot torun theirbusinessDesktopfilledentirelywith iconsDealer’sfirst saleAsking them totalk to theiraccountant andthey are theaccountantDealer asks toconnect forsomething that canbe explained in lesstime than it takes toconnect.Animal makinganimal noises inthe background.Why is that evenat a cardealership?NSFW oncaller’scomputerSidekicksetupCaller putsyou on holdand youhave to callthem backScreamingor fightingin thebackground"This is aquickquestion."It's not.Hasn’tupdated inmore than4 monthsRetrievingand saving aprospect toprint formsfor a prospectAsks foranother CSRby desknumber'I didn'tknowFrazer hadAccounting'Talkingwith foodin theirmouthAnother CSRalso workingwith the sameCID at thesame time butdifferent callerCalled bythe wrongnameWrestlingfor themouseWindowstrying to usethe OkidataESC driver“I am aprogrammer,‘this’ shouldbe reallyeasy.”Caller doesn’tknow what theissue really isas the bosshad them callDealershipis husbandand wifeteamTalkingthrough atranslatorHour longcall. Youearnedthis.How tocancela saleCalling dealerand have topress anumber of adepartmentCalls for anissue not evenremotelyrelated toFrazer orselling carsNeeds aserver swap.No ownershipverificationon fileWhy do thesecustomer allhavebalances?(All OF deals)Needs aserver swap.Verificationon file.Work withdealership with‘fun’ namespelling, ie.Xtreme, Uniq,Kars, 4=forCalling anOKI anythingbut “OKIData”Constantlyminimizingtask bar thatwill not staymaximizedCallerhangs uponaccident“Whatforms do Ineed toprint?”Calleranswerstheir ownquestion“My websiteisn’t gettingmy pictures.”“I don’thave __form.” But,they do.Any call where theyuse the followingwordsinterchangeably:backup, install,download, update,upload, restore, orrefresh"I thoughtFrazerupdateddaily?"Work witha CID<1000MileageprintingincorrectlyImmediatelyasks for helpdesk # uponanswering“How doI printforms?”Curse ofthemorningmeetingExplainingsimple interestto dealer /dealer’scustomerBeing inGreen formore than10 minutesIssue resolveson its ownwhen you pickup or as soonas you connectAsks foraccounting butonly needs tomake apaymentUsing ahotspot torun theirbusinessDesktopfilledentirelywith iconsDealer’sfirst saleAsking them totalk to theiraccountant andthey are theaccountantDealer asks toconnect forsomething that canbe explained in lesstime than it takes toconnect.Animal makinganimal noises inthe background.Why is that evenat a cardealership?NSFW oncaller’scomputerSidekicksetupCaller putsyou on holdand youhave to callthem backScreamingor fightingin thebackground"This is aquickquestion."It's not.Hasn’tupdated inmore than4 monthsRetrievingand saving aprospect toprint formsfor a prospectAsks foranother CSRby desknumber'I didn'tknowFrazer hadAccounting'Talkingwith foodin theirmouthAnother CSRalso workingwith the sameCID at thesame time butdifferent callerCalled bythe wrongnameWrestlingfor themouseWindowstrying to usethe OkidataESC driver“I am aprogrammer,‘this’ shouldbe reallyeasy.”Caller doesn’tknow what theissue really isas the bosshad them callDealershipis husbandand wifeteamTalkingthrough atranslatorHour longcall. Youearnedthis.How tocancela saleCalling dealerand have topress anumber of adepartment

2022 Frazer CSR BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Calls for an issue not even remotely related to Frazer or selling cars
  2. Needs a server swap. No ownership verification on file
  3. Why do these customer all have balances? (All OF deals)
  4. Needs a server swap. Verification on file.
  5. Work with dealership with ‘fun’ name spelling, ie. Xtreme, Uniq, Kars, 4=for
  6. Calling an OKI anything but “OKI Data”
  7. Constantly minimizing task bar that will not stay maximized
  8. Caller hangs up on accident
  9. “What forms do I need to print?”
  10. Caller answers their own question
  11. “My website isn’t getting my pictures.”
  12. “I don’t have __ form.” But, they do.
  13. Any call where they use the following words interchangeably: backup, install, download, update, upload, restore, or refresh
  14. "I thought Frazer updated daily?"
  15. Work with a CID <1000
  16. Mileage printing incorrectly
  17. Immediately asks for help desk # upon answering
  18. “How do I print forms?”
  19. Curse of the morning meeting
  20. Explaining simple interest to dealer / dealer’s customer
  21. Being in Green for more than 10 minutes
  22. Issue resolves on its own when you pick up or as soon as you connect
  23. Asks for accounting but only needs to make a payment
  24. Using a hotspot to run their business
  25. Desktop filled entirely with icons
  26. Dealer’s first sale
  27. Asking them to talk to their accountant and they are the accountant
  28. Dealer asks to connect for something that can be explained in less time than it takes to connect.
  29. Animal making animal noises in the background. Why is that even at a car dealership?
  30. NSFW on caller’s computer
  31. Sidekick setup
  32. Caller puts you on hold and you have to call them back
  33. Screaming or fighting in the background
  34. "This is a quick question." It's not.
  35. Hasn’t updated in more than 4 months
  36. Retrieving and saving a prospect to print forms for a prospect
  37. Asks for another CSR by desk number
  38. 'I didn't know Frazer had Accounting'
  39. Talking with food in their mouth
  40. Another CSR also working with the same CID at the same time but different caller
  41. Called by the wrong name
  42. Wrestling for the mouse
  43. Windows trying to use the Okidata ESC driver
  44. “I am a programmer, ‘this’ should be really easy.”
  45. Caller doesn’t know what the issue really is as the boss had them call
  46. Dealership is husband and wife team
  47. Talking through a translator
  48. Hour long call. You earned this.
  49. How to cancel a sale
  50. Calling dealer and have to press a number of a department