(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
“I am a programmer, ‘this’ should be really easy.”
Asks for another CSR by desk number
Hour long call. You earned this.
Using a hotspot to run their business
Immediately asks for help desk # upon answering
Caller hangs up on accident
How to cancel a sale
Talking with food in their mouth
Any call where they use the following words interchangeably: backup, install, download, update, upload, restore, or refresh
“What forms do I need to print?”
Work with dealership with ‘fun’ name spelling, ie. Xtreme, Uniq, Kars, 4=for
Dealership is husband and wife team
'I didn't know Frazer had Accounting'
Wrestling for the mouse
Work with a CID <1000
“I don’t have __ form.” But, they do.
Asking them to talk to their accountant and they are the accountant
Caller puts you on hold and you have to call them back
Constantly minimizing task bar that will not stay maximized
"I thought Frazer updated daily?"
“My website isn’t getting my pictures.”
Calling an OKI anything but “OKI Data”
Calls for an issue not even remotely related to Frazer or selling cars
Windows trying to use the Okidata ESC driver
Desktop filled entirely with icons
Why do these customer all have balances? (All OF deals)
Asks for accounting but only needs to make a payment
Animal making animal noises in the background. Why is that even at a car dealership?
Dealer’s first sale
Dealer asks to connect for something that can be explained in less time than it takes to connect.
“How do I print forms?”
Retrieving and saving a prospect to print forms for a prospect
Curse of the morning meeting
Sidekick setup
"This is a quick question." It's not.
Being in Green for more than 10 minutes
Needs a server swap. No ownership verification on file
Explaining simple interest to dealer / dealer’s customer
Talking through a translator
Another CSR also working with the same CID at the same time but different caller
Caller answers their own question
Caller doesn’t know what the issue really is as the boss had them call
NSFW on caller’s computer
Mileage printing incorrectly
Screaming or fighting in the background
Called by the wrong name
Calling dealer and have to press a number of a department
Hasn’t updated in more than 4 months
Needs a server swap. Verification on file.
Issue resolves on its own when you pick up or as soon as you connect
