(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Retrieving and saving a prospect to print forms for a prospect
“I am a programmer, ‘this’ should be really easy.”
How to cancel a sale
"This is a quick question." It's not.
Dealer’s first sale
Caller doesn’t know what the issue really is as the boss had them call
Hour long call. You earned this.
“I don’t have __ form.” But, they do.
“How do I print forms?”
Needs a server swap. No ownership verification on file
Why do these customer all have balances? (All OF deals)
Constantly minimizing task bar that will not stay maximized
Curse of the morning meeting
Talking with food in their mouth
Animal making animal noises in the background. Why is that even at a car dealership?
Explaining simple interest to dealer / dealer’s customer
Needs a server swap. Verification on file.
Being in Green for more than 10 minutes
Asks for accounting but only needs to make a payment
Issue resolves on its own when you pick up or as soon as you connect
Caller answers their own question
Wrestling for the mouse
Screaming or fighting in the background
Immediately asks for help desk # upon answering
Calling an OKI anything but “OKI Data”
Work with dealership with ‘fun’ name spelling, ie. Xtreme, Uniq, Kars, 4=for
Windows trying to use the Okidata ESC driver
Using a hotspot to run their business
Sidekick setup
Talking through a translator
Another CSR also working with the same CID at the same time but different caller
Hasn’t updated in more than 4 months
Asking them to talk to their accountant and they are the accountant
Calling dealer and have to press a number of a department
"I thought Frazer updated daily?"
Asks for another CSR by desk number
“My website isn’t getting my pictures.”
Calls for an issue not even remotely related to Frazer or selling cars
Dealership is husband and wife team
Caller hangs up on accident
Desktop filled entirely with icons
Called by the wrong name
Work with a CID <1000
“What forms do I need to print?”
NSFW on caller’s computer
Dealer asks to connect for something that can be explained in less time than it takes to connect.
Any call where they use the following words interchangeably: backup, install, download, update, upload, restore, or refresh
Mileage printing incorrectly
'I didn't know Frazer had Accounting'
Caller puts you on hold and you have to call them back
