(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Asks for accounting but only needs to make a payment
Retrieving and saving a prospect to print forms for a prospect
How to cancel a sale
Dealership is husband and wife team
Caller puts you on hold and you have to call them back
Work with a CID <1000
“My website isn’t getting my pictures.”
Called by the wrong name
Animal making animal noises in the background. Why is that even at a car dealership?
Why do these customer all have balances? (All OF deals)
Needs a server swap. Verification on file.
'I didn't know Frazer had Accounting'
Another CSR also working with the same CID at the same time but different caller
Explaining simple interest to dealer / dealer’s customer
"This is a quick question." It's not.
Desktop filled entirely with icons
Calls for an issue not even remotely related to Frazer or selling cars
“I am a programmer, ‘this’ should be really easy.”
Using a hotspot to run their business
Sidekick setup
Hasn’t updated in more than 4 months
“What forms do I need to print?”
Any call where they use the following words interchangeably: backup, install, download, update, upload, restore, or refresh
Screaming or fighting in the background
Work with dealership with ‘fun’ name spelling, ie. Xtreme, Uniq, Kars, 4=for
Calling dealer and have to press a number of a department
“How do I print forms?”
Issue resolves on its own when you pick up or as soon as you connect
Constantly minimizing task bar that will not stay maximized
Windows trying to use the Okidata ESC driver
Curse of the morning meeting
Caller doesn’t know what the issue really is as the boss had them call
Calling an OKI anything but “OKI Data”
Hour long call. You earned this.
Asking them to talk to their accountant and they are the accountant
Talking with food in their mouth
Caller answers their own question
Dealer’s first sale
Dealer asks to connect for something that can be explained in less time than it takes to connect.
NSFW on caller’s computer
Asks for another CSR by desk number
Caller hangs up on accident
Talking through a translator
Wrestling for the mouse
Mileage printing incorrectly
Immediately asks for help desk # upon answering
Being in Green for more than 10 minutes
Needs a server swap. No ownership verification on file
