Desktopfilledentirelywith iconsMileageprintingincorrectlyCalling dealerand have topress anumber of adepartmentHour longcall. Youearnedthis.“Whatforms do Ineed toprint?”How tocancela saleBeing inGreen formore than10 minutes"This is aquickquestion."It's not.Dealer asks toconnect forsomething that canbe explained in lesstime than it takes toconnect.Curse ofthemorningmeetingScreamingor fightingin thebackgroundTalkingwith foodin theirmouthWrestlingfor themouseExplainingsimple interestto dealer /dealer’scustomerCallerhangs uponaccidentCalling anOKI anythingbut “OKIData”Constantlyminimizingtask bar thatwill not staymaximizedNeeds aserver swap.No ownershipverificationon fileCaller doesn’tknow what theissue really isas the bosshad them callNeeds aserver swap.Verificationon file."I thoughtFrazerupdateddaily?"“I am aprogrammer,‘this’ shouldbe reallyeasy.”Immediatelyasks for helpdesk # uponansweringSidekicksetupCaller putsyou on holdand youhave to callthem backAnimal makinganimal noises inthe background.Why is that evenat a cardealership?NSFW oncaller’scomputerAsking them totalk to theiraccountant andthey are theaccountantDealershipis husbandand wifeteamCalled bythe wrongnameIssue resolveson its ownwhen you pickup or as soonas you connectTalkingthrough atranslator“How doI printforms?”Hasn’tupdated inmore than4 months'I didn'tknowFrazer hadAccounting'Calls for anissue not evenremotelyrelated toFrazer orselling carsWork withdealership with‘fun’ namespelling, ie.Xtreme, Uniq,Kars, 4=forAsks foranother CSRby desknumberCalleranswerstheir ownquestionWork witha CID<1000“My websiteisn’t gettingmy pictures.”“I don’thave __form.” But,they do.Another CSRalso workingwith the sameCID at thesame time butdifferent callerAny call where theyuse the followingwordsinterchangeably:backup, install,download, update,upload, restore, orrefreshDealer’sfirst saleWindowstrying to usethe OkidataESC driverAsks foraccounting butonly needs tomake apaymentWhy do thesecustomer allhavebalances?(All OF deals)Using ahotspot torun theirbusinessRetrievingand saving aprospect toprint formsfor a prospectDesktopfilledentirelywith iconsMileageprintingincorrectlyCalling dealerand have topress anumber of adepartmentHour longcall. Youearnedthis.“Whatforms do Ineed toprint?”How tocancela saleBeing inGreen formore than10 minutes"This is aquickquestion."It's not.Dealer asks toconnect forsomething that canbe explained in lesstime than it takes toconnect.Curse ofthemorningmeetingScreamingor fightingin thebackgroundTalkingwith foodin theirmouthWrestlingfor themouseExplainingsimple interestto dealer /dealer’scustomerCallerhangs uponaccidentCalling anOKI anythingbut “OKIData”Constantlyminimizingtask bar thatwill not staymaximizedNeeds aserver swap.No ownershipverificationon fileCaller doesn’tknow what theissue really isas the bosshad them callNeeds aserver swap.Verificationon file."I thoughtFrazerupdateddaily?"“I am aprogrammer,‘this’ shouldbe reallyeasy.”Immediatelyasks for helpdesk # uponansweringSidekicksetupCaller putsyou on holdand youhave to callthem backAnimal makinganimal noises inthe background.Why is that evenat a cardealership?NSFW oncaller’scomputerAsking them totalk to theiraccountant andthey are theaccountantDealershipis husbandand wifeteamCalled bythe wrongnameIssue resolveson its ownwhen you pickup or as soonas you connectTalkingthrough atranslator“How doI printforms?”Hasn’tupdated inmore than4 months'I didn'tknowFrazer hadAccounting'Calls for anissue not evenremotelyrelated toFrazer orselling carsWork withdealership with‘fun’ namespelling, ie.Xtreme, Uniq,Kars, 4=forAsks foranother CSRby desknumberCalleranswerstheir ownquestionWork witha CID<1000“My websiteisn’t gettingmy pictures.”“I don’thave __form.” But,they do.Another CSRalso workingwith the sameCID at thesame time butdifferent callerAny call where theyuse the followingwordsinterchangeably:backup, install,download, update,upload, restore, orrefreshDealer’sfirst saleWindowstrying to usethe OkidataESC driverAsks foraccounting butonly needs tomake apaymentWhy do thesecustomer allhavebalances?(All OF deals)Using ahotspot torun theirbusinessRetrievingand saving aprospect toprint formsfor a prospect

2022 Frazer CSR BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Desktop filled entirely with icons
  2. Mileage printing incorrectly
  3. Calling dealer and have to press a number of a department
  4. Hour long call. You earned this.
  5. “What forms do I need to print?”
  6. How to cancel a sale
  7. Being in Green for more than 10 minutes
  8. "This is a quick question." It's not.
  9. Dealer asks to connect for something that can be explained in less time than it takes to connect.
  10. Curse of the morning meeting
  11. Screaming or fighting in the background
  12. Talking with food in their mouth
  13. Wrestling for the mouse
  14. Explaining simple interest to dealer / dealer’s customer
  15. Caller hangs up on accident
  16. Calling an OKI anything but “OKI Data”
  17. Constantly minimizing task bar that will not stay maximized
  18. Needs a server swap. No ownership verification on file
  19. Caller doesn’t know what the issue really is as the boss had them call
  20. Needs a server swap. Verification on file.
  21. "I thought Frazer updated daily?"
  22. “I am a programmer, ‘this’ should be really easy.”
  23. Immediately asks for help desk # upon answering
  24. Sidekick setup
  25. Caller puts you on hold and you have to call them back
  26. Animal making animal noises in the background. Why is that even at a car dealership?
  27. NSFW on caller’s computer
  28. Asking them to talk to their accountant and they are the accountant
  29. Dealership is husband and wife team
  30. Called by the wrong name
  31. Issue resolves on its own when you pick up or as soon as you connect
  32. Talking through a translator
  33. “How do I print forms?”
  34. Hasn’t updated in more than 4 months
  35. 'I didn't know Frazer had Accounting'
  36. Calls for an issue not even remotely related to Frazer or selling cars
  37. Work with dealership with ‘fun’ name spelling, ie. Xtreme, Uniq, Kars, 4=for
  38. Asks for another CSR by desk number
  39. Caller answers their own question
  40. Work with a CID <1000
  41. “My website isn’t getting my pictures.”
  42. “I don’t have __ form.” But, they do.
  43. Another CSR also working with the same CID at the same time but different caller
  44. Any call where they use the following words interchangeably: backup, install, download, update, upload, restore, or refresh
  45. Dealer’s first sale
  46. Windows trying to use the Okidata ESC driver
  47. Asks for accounting but only needs to make a payment
  48. Why do these customer all have balances? (All OF deals)
  49. Using a hotspot to run their business
  50. Retrieving and saving a prospect to print forms for a prospect