(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Any call where they use the following words interchangeably: backup, install, download, update, upload, restore, or refresh
Caller doesn’t know what the issue really is as the boss had them call
Animal making animal noises in the background. Why is that even at a car dealership?
Dealer’s first sale
Asking them to talk to their accountant and they are the accountant
Hasn’t updated in more than 4 months
Calling an OKI anything but “OKI Data”
“I am a programmer, ‘this’ should be really easy.”
Another CSR also working with the same CID at the same time but different caller
Explaining simple interest to dealer / dealer’s customer
Using a hotspot to run their business
Screaming or fighting in the background
Work with dealership with ‘fun’ name spelling, ie. Xtreme, Uniq, Kars, 4=for
Calling dealer and have to press a number of a department
Asks for another CSR by desk number
Calls for an issue not even remotely related to Frazer or selling cars
Caller puts you on hold and you have to call them back
Being in Green for more than 10 minutes
Asks for accounting but only needs to make a payment
Dealership is husband and wife team
Talking through a translator
How to cancel a sale
Curse of the morning meeting
“What forms do I need to print?”
Issue resolves on its own when you pick up or as soon as you connect
“How do I print forms?”
Retrieving and saving a prospect to print forms for a prospect
"I thought Frazer updated daily?"
Work with a CID <1000
Windows trying to use the Okidata ESC driver
Called by the wrong name
Constantly minimizing task bar that will not stay maximized
'I didn't know Frazer had Accounting'
"This is a quick question." It's not.
Desktop filled entirely with icons
Caller hangs up on accident
Needs a server swap. Verification on file.
Talking with food in their mouth
Mileage printing incorrectly
Dealer asks to connect for something that can be explained in less time than it takes to connect.
Wrestling for the mouse
“I don’t have __ form.” But, they do.
Why do these customer all have balances? (All OF deals)
“My website isn’t getting my pictures.”
Needs a server swap. No ownership verification on file