(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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“I don’t have __ form.” But, they do.
Using a hotspot to run their business
NSFW on caller’s computer
Immediately asks for help desk # upon answering
Asking them to talk to their accountant and they are the accountant
Caller hangs up on accident
Work with a CID <1000
Hour long call. You earned this.
Another CSR also working with the same CID at the same time but different caller
'I didn't know Frazer had Accounting'
Asks for accounting but only needs to make a payment
Retrieving and saving a prospect to print forms for a prospect
Being in Green for more than 10 minutes
“What forms do I need to print?”
Caller doesn’t know what the issue really is as the boss had them call
Screaming or fighting in the background
Calling an OKI anything but “OKI Data”
Desktop filled entirely with icons
Dealer’s first sale
Calling dealer and have to press a number of a department
Sidekick setup
Constantly minimizing task bar that will not stay maximized
Calls for an issue not even remotely related to Frazer or selling cars
Curse of the morning meeting
"This is a quick question." It's not.
Animal making animal noises in the background. Why is that even at a car dealership?
Wrestling for the mouse
Dealer asks to connect for something that can be explained in less time than it takes to connect.
Why do these customer all have balances? (All OF deals)
Hasn’t updated in more than 4 months
Talking through a translator
Caller puts you on hold and you have to call them back
Explaining simple interest to dealer / dealer’s customer
How to cancel a sale
Issue resolves on its own when you pick up or as soon as you connect
“I am a programmer, ‘this’ should be really easy.”
Called by the wrong name
Needs a server swap. No ownership verification on file
Needs a server swap. Verification on file.
Talking with food in their mouth
Dealership is husband and wife team
“How do I print forms?”
“My website isn’t getting my pictures.”
Mileage printing incorrectly
Windows trying to use the Okidata ESC driver
Caller answers their own question
Any call where they use the following words interchangeably: backup, install, download, update, upload, restore, or refresh
Asks for another CSR by desk number
Work with dealership with ‘fun’ name spelling, ie. Xtreme, Uniq, Kars, 4=for
