(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Desktop filled entirely with icons
Mileage printing incorrectly
Calling dealer and have to press a number of a department
Hour long call. You earned this.
“What forms do I need to print?”
How to cancel a sale
Being in Green for more than 10 minutes
"This is a quick question." It's not.
Dealer asks to connect for something that can be explained in less time than it takes to connect.
Curse of the morning meeting
Screaming or fighting in the background
Talking with food in their mouth
Wrestling for the mouse
Explaining simple interest to dealer / dealer’s customer
Caller hangs up on accident
Calling an OKI anything but “OKI Data”
Constantly minimizing task bar that will not stay maximized
Needs a server swap. No ownership verification on file
Caller doesn’t know what the issue really is as the boss had them call
Needs a server swap. Verification on file.
"I thought Frazer updated daily?"
“I am a programmer, ‘this’ should be really easy.”
Immediately asks for help desk # upon answering
Sidekick setup
Caller puts you on hold and you have to call them back
Animal making animal noises in the background. Why is that even at a car dealership?
NSFW on caller’s computer
Asking them to talk to their accountant and they are the accountant
Dealership is husband and wife team
Called by the wrong name
Issue resolves on its own when you pick up or as soon as you connect
Talking through a translator
“How do I print forms?”
Hasn’t updated in more than 4 months
'I didn't know Frazer had Accounting'
Calls for an issue not even remotely related to Frazer or selling cars
Work with dealership with ‘fun’ name spelling, ie. Xtreme, Uniq, Kars, 4=for
Asks for another CSR by desk number
Caller answers their own question
Work with a CID <1000
“My website isn’t getting my pictures.”
“I don’t have __ form.” But, they do.
Another CSR also working with the same CID at the same time but different caller
Any call where they use the following words interchangeably: backup, install, download, update, upload, restore, or refresh
Dealer’s first sale
Windows trying to use the Okidata ESC driver
Asks for accounting but only needs to make a payment
Why do these customer all have balances? (All OF deals)
Using a hotspot to run their business
Retrieving and saving a prospect to print forms for a prospect