Calleranswerstheir ownquestionWork witha CID<1000Wrestlingfor themouseWindowstrying to usethe OkidataESC driverCalling anOKI anythingbut “OKIData”Any call where theyuse the followingwordsinterchangeably:backup, install,download, update,upload, restore, orrefreshImmediatelyasks for helpdesk # uponansweringCalling dealerand have topress anumber of adepartmentRetrievingand saving aprospect toprint formsfor a prospect"I thoughtFrazerupdateddaily?"Another CSRalso workingwith the sameCID at thesame time butdifferent callerAsking them totalk to theiraccountant andthey are theaccountantCalls for anissue not evenremotelyrelated toFrazer orselling carsCaller doesn’tknow what theissue really isas the bosshad them callAsks foranother CSRby desknumberTalkingwith foodin theirmouthHow tocancela sale“My websiteisn’t gettingmy pictures.”Called bythe wrongnameMileageprintingincorrectlyExplainingsimple interestto dealer /dealer’scustomerDealer’sfirst saleCallerhangs uponaccident“I don’thave __form.” But,they do.Hour longcall. Youearnedthis.Issue resolveson its ownwhen you pickup or as soonas you connect“How doI printforms?”Work withdealership with‘fun’ namespelling, ie.Xtreme, Uniq,Kars, 4=forWhy do thesecustomer allhavebalances?(All OF deals)Caller putsyou on holdand youhave to callthem backAsks foraccounting butonly needs tomake apaymentNeeds aserver swap.No ownershipverificationon fileTalkingthrough atranslator“I am aprogrammer,‘this’ shouldbe reallyeasy.”Hasn’tupdated inmore than4 months'I didn'tknowFrazer hadAccounting'Screamingor fightingin thebackgroundNeeds aserver swap.Verificationon file.Curse ofthemorningmeetingDealershipis husbandand wifeteamBeing inGreen formore than10 minutesSidekicksetup"This is aquickquestion."It's not.Dealer asks toconnect forsomething that canbe explained in lesstime than it takes toconnect.Using ahotspot torun theirbusinessDesktopfilledentirelywith iconsNSFW oncaller’scomputerConstantlyminimizingtask bar thatwill not staymaximizedAnimal makinganimal noises inthe background.Why is that evenat a cardealership?“Whatforms do Ineed toprint?”Calleranswerstheir ownquestionWork witha CID<1000Wrestlingfor themouseWindowstrying to usethe OkidataESC driverCalling anOKI anythingbut “OKIData”Any call where theyuse the followingwordsinterchangeably:backup, install,download, update,upload, restore, orrefreshImmediatelyasks for helpdesk # uponansweringCalling dealerand have topress anumber of adepartmentRetrievingand saving aprospect toprint formsfor a prospect"I thoughtFrazerupdateddaily?"Another CSRalso workingwith the sameCID at thesame time butdifferent callerAsking them totalk to theiraccountant andthey are theaccountantCalls for anissue not evenremotelyrelated toFrazer orselling carsCaller doesn’tknow what theissue really isas the bosshad them callAsks foranother CSRby desknumberTalkingwith foodin theirmouthHow tocancela sale“My websiteisn’t gettingmy pictures.”Called bythe wrongnameMileageprintingincorrectlyExplainingsimple interestto dealer /dealer’scustomerDealer’sfirst saleCallerhangs uponaccident“I don’thave __form.” But,they do.Hour longcall. Youearnedthis.Issue resolveson its ownwhen you pickup or as soonas you connect“How doI printforms?”Work withdealership with‘fun’ namespelling, ie.Xtreme, Uniq,Kars, 4=forWhy do thesecustomer allhavebalances?(All OF deals)Caller putsyou on holdand youhave to callthem backAsks foraccounting butonly needs tomake apaymentNeeds aserver swap.No ownershipverificationon fileTalkingthrough atranslator“I am aprogrammer,‘this’ shouldbe reallyeasy.”Hasn’tupdated inmore than4 months'I didn'tknowFrazer hadAccounting'Screamingor fightingin thebackgroundNeeds aserver swap.Verificationon file.Curse ofthemorningmeetingDealershipis husbandand wifeteamBeing inGreen formore than10 minutesSidekicksetup"This is aquickquestion."It's not.Dealer asks toconnect forsomething that canbe explained in lesstime than it takes toconnect.Using ahotspot torun theirbusinessDesktopfilledentirelywith iconsNSFW oncaller’scomputerConstantlyminimizingtask bar thatwill not staymaximizedAnimal makinganimal noises inthe background.Why is that evenat a cardealership?“Whatforms do Ineed toprint?”

2022 Frazer CSR BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Caller answers their own question
  2. Work with a CID <1000
  3. Wrestling for the mouse
  4. Windows trying to use the Okidata ESC driver
  5. Calling an OKI anything but “OKI Data”
  6. Any call where they use the following words interchangeably: backup, install, download, update, upload, restore, or refresh
  7. Immediately asks for help desk # upon answering
  8. Calling dealer and have to press a number of a department
  9. Retrieving and saving a prospect to print forms for a prospect
  10. "I thought Frazer updated daily?"
  11. Another CSR also working with the same CID at the same time but different caller
  12. Asking them to talk to their accountant and they are the accountant
  13. Calls for an issue not even remotely related to Frazer or selling cars
  14. Caller doesn’t know what the issue really is as the boss had them call
  15. Asks for another CSR by desk number
  16. Talking with food in their mouth
  17. How to cancel a sale
  18. “My website isn’t getting my pictures.”
  19. Called by the wrong name
  20. Mileage printing incorrectly
  21. Explaining simple interest to dealer / dealer’s customer
  22. Dealer’s first sale
  23. Caller hangs up on accident
  24. “I don’t have __ form.” But, they do.
  25. Hour long call. You earned this.
  26. Issue resolves on its own when you pick up or as soon as you connect
  27. “How do I print forms?”
  28. Work with dealership with ‘fun’ name spelling, ie. Xtreme, Uniq, Kars, 4=for
  29. Why do these customer all have balances? (All OF deals)
  30. Caller puts you on hold and you have to call them back
  31. Asks for accounting but only needs to make a payment
  32. Needs a server swap. No ownership verification on file
  33. Talking through a translator
  34. “I am a programmer, ‘this’ should be really easy.”
  35. Hasn’t updated in more than 4 months
  36. 'I didn't know Frazer had Accounting'
  37. Screaming or fighting in the background
  38. Needs a server swap. Verification on file.
  39. Curse of the morning meeting
  40. Dealership is husband and wife team
  41. Being in Green for more than 10 minutes
  42. Sidekick setup
  43. "This is a quick question." It's not.
  44. Dealer asks to connect for something that can be explained in less time than it takes to connect.
  45. Using a hotspot to run their business
  46. Desktop filled entirely with icons
  47. NSFW on caller’s computer
  48. Constantly minimizing task bar that will not stay maximized
  49. Animal making animal noises in the background. Why is that even at a car dealership?
  50. “What forms do I need to print?”