(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Caller answers their own question
Work with a CID <1000
Wrestling for the mouse
Windows trying to use the Okidata ESC driver
Calling an OKI anything but “OKI Data”
Any call where they use the following words interchangeably: backup, install, download, update, upload, restore, or refresh
Immediately asks for help desk # upon answering
Calling dealer and have to press a number of a department
Retrieving and saving a prospect to print forms for a prospect
"I thought Frazer updated daily?"
Another CSR also working with the same CID at the same time but different caller
Asking them to talk to their accountant and they are the accountant
Calls for an issue not even remotely related to Frazer or selling cars
Caller doesn’t know what the issue really is as the boss had them call
Asks for another CSR by desk number
Talking with food in their mouth
How to cancel a sale
“My website isn’t getting my pictures.”
Called by the wrong name
Mileage printing incorrectly
Explaining simple interest to dealer / dealer’s customer
Dealer’s first sale
Caller hangs up on accident
“I don’t have __ form.” But, they do.
Hour long call. You earned this.
Issue resolves on its own when you pick up or as soon as you connect
“How do I print forms?”
Work with dealership with ‘fun’ name spelling, ie. Xtreme, Uniq, Kars, 4=for
Why do these customer all have balances? (All OF deals)
Caller puts you on hold and you have to call them back
Asks for accounting but only needs to make a payment
Needs a server swap. No ownership verification on file
Talking through a translator
“I am a programmer, ‘this’ should be really easy.”
Hasn’t updated in more than 4 months
'I didn't know Frazer had Accounting'
Screaming or fighting in the background
Needs a server swap. Verification on file.
Curse of the morning meeting
Dealership is husband and wife team
Being in Green for more than 10 minutes
Sidekick setup
"This is a quick question." It's not.
Dealer asks to connect for something that can be explained in less time than it takes to connect.
Using a hotspot to run their business
Desktop filled entirely with icons
NSFW on caller’s computer
Constantly minimizing task bar that will not stay maximized
Animal making animal noises in the background. Why is that even at a car dealership?