(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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“I am a programmer, ‘this’ should be really easy.”
Another CSR also working with the same CID at the same time but different caller
Caller answers their own question
Screaming or fighting in the background
Using a hotspot to run their business
Calling an OKI anything but “OKI Data”
"I thought Frazer updated daily?"
Caller puts you on hold and you have to call them back
Needs a server swap. Verification on file.
Hasn’t updated in more than 4 months
“How do I print forms?”
Why do these customer all have balances? (All OF deals)
Dealer asks to connect for something that can be explained in less time than it takes to connect.
Immediately asks for help desk # upon answering
Being in Green for more than 10 minutes
“What forms do I need to print?”
NSFW on caller’s computer
Retrieving and saving a prospect to print forms for a prospect
Constantly minimizing task bar that will not stay maximized
Caller doesn’t know what the issue really is as the boss had them call
Any call where they use the following words interchangeably: backup, install, download, update, upload, restore, or refresh
Explaining simple interest to dealer / dealer’s customer
Mileage printing incorrectly
“I don’t have __ form.” But, they do.
Sidekick setup
Work with a CID <1000
Issue resolves on its own when you pick up or as soon as you connect
Work with dealership with ‘fun’ name spelling, ie. Xtreme, Uniq, Kars, 4=for
Dealership is husband and wife team
Calling dealer and have to press a number of a department
Wrestling for the mouse
Talking with food in their mouth
Animal making animal noises in the background. Why is that even at a car dealership?
Needs a server swap. No ownership verification on file
Talking through a translator
Called by the wrong name
Caller hangs up on accident
Desktop filled entirely with icons
Windows trying to use the Okidata ESC driver
"This is a quick question." It's not.
“My website isn’t getting my pictures.”
Curse of the morning meeting
Dealer’s first sale
Hour long call. You earned this.
How to cancel a sale
Asks for accounting but only needs to make a payment
Asking them to talk to their accountant and they are the accountant
Asks for another CSR by desk number
'I didn't know Frazer had Accounting'
Calls for an issue not even remotely related to Frazer or selling cars
