Identify oneprocessimprovementopportunity  Gather theVoice of theCustomer forone process  Identify aninternalcustomer for aprocess  Discuss the thespirit of Kaizenwith a teammember    Fill out theGembaChecklist    Display yourteam goal(s)  Use the 5 Whystool to uncovera root cause Discuss theimportance ofgoing to theGemba with ateam member  Identify thewaste ofDEFECT in aprocess    Create aproblemstatement  Problem solvewith your team -include theindividuals thatdo the work  Perform aGemba Walkwith membersof your team  Identify thewaste ofMOTION in aprocess   Use an A3 tosolve a problem    Recognize anindividual onyour team  Reduce thewaste ofWaiting in aprocess Schedule timefor your team todiscussworkflowfrustrations  Identify thewaste ofINVENTORY ina process   Create a goalstatement   Suggest usingan A3 to helpsolve a problem  Discuss the 5core values ofthe Ops ExProgram withyour team Use a FishboneDiagram touncover a rootcause  Recognizeanother teamfor a job welldone   Submit your LeanLeaderCompetency Self -Assessment  Identify oneprocessimprovementopportunity  Gather theVoice of theCustomer forone process  Identify aninternalcustomer for aprocess  Discuss the thespirit of Kaizenwith a teammember    Fill out theGembaChecklist    Display yourteam goal(s)  Use the 5 Whystool to uncovera root cause Discuss theimportance ofgoing to theGemba with ateam member  Identify thewaste ofDEFECT in aprocess    Create aproblemstatement  Problem solvewith your team -include theindividuals thatdo the work  Perform aGemba Walkwith membersof your team  Identify thewaste ofMOTION in aprocess   Use an A3 tosolve a problem    Recognize anindividual onyour team  Reduce thewaste ofWaiting in aprocess Schedule timefor your team todiscussworkflowfrustrations  Identify thewaste ofINVENTORY ina process   Create a goalstatement   Suggest usingan A3 to helpsolve a problem  Discuss the 5core values ofthe Ops ExProgram withyour team Use a FishboneDiagram touncover a rootcause  Recognizeanother teamfor a job welldone   Submit your LeanLeaderCompetency Self -Assessment

FPPS Operational Excellence Challenge! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Identify one process improvement opportunity
  2. Gather the Voice of the Customer for one process
  3. Identify an internal customer for a process
  4. Discuss the the spirit of Kaizen with a team member
  5. Fill out the Gemba Checklist
  6. Display your team goal(s)
  7. Use the 5 Whys tool to uncover a root cause
  8. Discuss the importance of going to the Gemba with a team member
  9. Identify the waste of DEFECT in a process
  10. Create a problem statement
  11. Problem solve with your team - include the individuals that do the work
  12. Perform a Gemba Walk with members of your team
  13. Identify the waste of MOTION in a process
  14. Use an A3 to solve a problem
  15. Recognize an individual on your team
  16. Reduce the waste of Waiting in a process
  17. Schedule time for your team to discuss workflow frustrations
  18. Identify the waste of INVENTORY in a process
  19. Create a goal statement
  20. Suggest using an A3 to help solve a problem
  21. Discuss the 5 core values of the Ops Ex Program with your team
  22. Use a Fishbone Diagram to uncover a root cause
  23. Recognize another team for a job well done
  24. Submit your Lean Leader Competency Self - Assessment