Gather theVoice of theCustomer forone process  Submit your LeanLeaderCompetency Self -Assessment Use a FishboneDiagram touncover a rootcause    Display yourteam goal(s)  Recognizeanother teamfor a job welldone    Use an A3 tosolve a problem   Reduce thewaste ofWaiting in aprocess   Create aproblemstatement   Identify thewaste ofMOTION in aprocess Discuss the 5core values ofthe Ops ExProgram withyour team   Recognize anindividual onyour team  Use the 5 Whystool to uncovera root cause Schedule timefor your team todiscussworkflowfrustrations Problem solvewith your team -include theindividuals thatdo the work  Identify thewaste ofINVENTORY ina process   Create a goalstatement   Suggest usingan A3 to helpsolve a problem  Discuss theimportance ofgoing to theGemba with ateam member  Perform aGemba Walkwith membersof your team  Discuss the thespirit of Kaizenwith a teammember    Fill out theGembaChecklist  Identify thewaste ofDEFECT in aprocess   Identify oneprocessimprovementopportunity  Identify aninternalcustomer for aprocess  Gather theVoice of theCustomer forone process  Submit your LeanLeaderCompetency Self -Assessment Use a FishboneDiagram touncover a rootcause    Display yourteam goal(s)  Recognizeanother teamfor a job welldone    Use an A3 tosolve a problem   Reduce thewaste ofWaiting in aprocess   Create aproblemstatement   Identify thewaste ofMOTION in aprocess Discuss the 5core values ofthe Ops ExProgram withyour team   Recognize anindividual onyour team  Use the 5 Whystool to uncovera root cause Schedule timefor your team todiscussworkflowfrustrations Problem solvewith your team -include theindividuals thatdo the work  Identify thewaste ofINVENTORY ina process   Create a goalstatement   Suggest usingan A3 to helpsolve a problem  Discuss theimportance ofgoing to theGemba with ateam member  Perform aGemba Walkwith membersof your team  Discuss the thespirit of Kaizenwith a teammember    Fill out theGembaChecklist  Identify thewaste ofDEFECT in aprocess   Identify oneprocessimprovementopportunity  Identify aninternalcustomer for aprocess

FPPS Operational Excellence Challenge! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Gather the Voice of the Customer for one process
  2. Submit your Lean Leader Competency Self - Assessment
  3. Use a Fishbone Diagram to uncover a root cause
  4. Display your team goal(s)
  5. Recognize another team for a job well done
  6. Use an A3 to solve a problem
  7. Reduce the waste of Waiting in a process
  8. Create a problem statement
  9. Identify the waste of MOTION in a process
  10. Discuss the 5 core values of the Ops Ex Program with your team
  11. Recognize an individual on your team
  12. Use the 5 Whys tool to uncover a root cause
  13. Schedule time for your team to discuss workflow frustrations
  14. Problem solve with your team - include the individuals that do the work
  15. Identify the waste of INVENTORY in a process
  16. Create a goal statement
  17. Suggest using an A3 to help solve a problem
  18. Discuss the importance of going to the Gemba with a team member
  19. Perform a Gemba Walk with members of your team
  20. Discuss the the spirit of Kaizen with a team member
  21. Fill out the Gemba Checklist
  22. Identify the waste of DEFECT in a process
  23. Identify one process improvement opportunity
  24. Identify an internal customer for a process