WOWMomentsCare/FollowUp CallsServiceRecoveryPhysician/APPReport CardsAttendedSEALTrainingProviderRoundingProviderRoundingTeamMemberAppreciationLead byExampleWe arelisteningFlyersMAShadowingAssessmentWeeklyPatientCommentReportAttendedCompositeManiaMedicalObservationFormTeamMemberRoundingFirstImpressionsPatientRoundingTeamCelebrationsManagingupSurveyGoogleReviewsRespondingwithEmpathyPress GaneyScoresPosted onHuddleBoardDailyHuddlesTipTalk?WOWMomentsCare/FollowUp CallsServiceRecoveryPhysician/APPReport CardsAttendedSEALTrainingProviderRoundingProviderRoundingTeamMemberAppreciationLead byExampleWe arelisteningFlyersMAShadowingAssessmentWeeklyPatientCommentReportAttendedCompositeManiaMedicalObservationFormTeamMemberRoundingFirstImpressionsPatientRoundingTeamCelebrationsManagingupSurveyGoogleReviewsRespondingwithEmpathyPress GaneyScoresPosted onHuddleBoardDailyHuddlesTipTalk?

Service Excellence Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. WOW Moments
  2. Care/Follow Up Calls
  3. Service Recovery
  4. Physician/APP Report Cards
  5. Attended SEAL Training
  6. Provider Rounding
  7. Provider Rounding
  8. Team Member Appreciation
  9. Lead by Example
  10. We are listening Flyers
  11. MA Shadowing Assessment
  12. Weekly Patient Comment Report
  13. Attended Composite Mania
  14. Medical Observation Form
  15. Team Member Rounding
  16. First Impressions
  17. Patient Rounding
  18. Team Celebrations
  19. Managing up Survey
  20. Google Reviews
  21. Responding with Empathy
  22. Press Ganey Scores Posted on Huddle Board
  23. Daily Huddles
  24. Tip Talk?