Agent made asupportingstatement toclient aboutSterling'sbenefitsAgent tiedback towhat PCwas sayingAgent usedverbalaffirmations like'I see', 'I know','Sure', or 'Iunderstand'Agent used 2 ormore Sterlinguniques inbuildingassuranceAgentscheduledwith anAttorneyCaller washesitant toanswerquestionsClient askedto speak witha specificattorneyAgent askedappropriatequestions toprob clientfor detailsClient askedto speak witha specificCSS AgentAgent builttrustduring factfindingClient wascallingfrom ILAgent usedparaphrasingto showunderstandingAgentassured PCwe are thesolutionClient hadat leastoneobjectionAgent mirroreda phrase theclient gaveduring factfindingAgentdemonstratedconcern forclient duringfact findingAgentestablishedrapportduring factfindingHeard Agentset aroadmap inintroductionto client callClientindicatedthey were'shoppingaround'Client rushedinto fact findingand detailsbefore roadmapwas set byagentAgentreframedthe clientsissueAgent setthe PC atease atleast onceClientasked for afreeconsultationClient wascallingfrom WIAgent made asupportingstatement toclient aboutSterling'sbenefitsAgent tiedback towhat PCwas sayingAgent usedverbalaffirmations like'I see', 'I know','Sure', or 'Iunderstand'Agent used 2 ormore Sterlinguniques inbuildingassuranceAgentscheduledwith anAttorneyCaller washesitant toanswerquestionsClient askedto speak witha specificattorneyAgent askedappropriatequestions toprob clientfor detailsClient askedto speak witha specificCSS AgentAgent builttrustduring factfindingClient wascallingfrom ILAgent usedparaphrasingto showunderstandingAgentassured PCwe are thesolutionClient hadat leastoneobjectionAgent mirroreda phrase theclient gaveduring factfindingAgentdemonstratedconcern forclient duringfact findingAgentestablishedrapportduring factfindingHeard Agentset aroadmap inintroductionto client callClientindicatedthey were'shoppingaround'Client rushedinto fact findingand detailsbefore roadmapwas set byagentAgentreframedthe clientsissueAgent setthe PC atease atleast onceClientasked for afreeconsultationClient wascallingfrom WI

Four Boxes: Presentation (Demo the Product) - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Agent made a supporting statement to client about Sterling's benefits
  2. Agent tied back to what PC was saying
  3. Agent used verbal affirmations like 'I see', 'I know', 'Sure', or 'I understand'
  4. Agent used 2 or more Sterling uniques in building assurance
  5. Agent scheduled with an Attorney
  6. Caller was hesitant to answer questions
  7. Client asked to speak with a specific attorney
  8. Agent asked appropriate questions to prob client for details
  9. Client asked to speak with a specific CSS Agent
  10. Agent built trust during fact finding
  11. Client was calling from IL
  12. Agent used paraphrasing to show understanding
  13. Agent assured PC we are the solution
  14. Client had at least one objection
  15. Agent mirrored a phrase the client gave during fact finding
  16. Agent demonstrated concern for client during fact finding
  17. Agent established rapport during fact finding
  18. Heard Agent set a roadmap in introduction to client call
  19. Client indicated they were 'shopping around'
  20. Client rushed into fact finding and details before roadmap was set by agent
  21. Agent reframed the clients issue
  22. Agent set the PC at ease at least once
  23. Client asked for a free consultation
  24. Client was calling from WI