JDPowerIQSComplete10 DealerCleanseUpdate 5-Welcome KitUndeliverableUpdate 5-Buy/ SellLetterOFN5Send aPoster toacustomer2WelcomeKit BRCSend aBrochureto acustomer1-UpdateCOAProvideNick F witha PorscheFactUpdateCRMProcess3-PrivacyNoticeSend acustomerChristophorusCorrecta C@PError2 DeltaChristophorusBRCAssist aCRMTeammemberSSQ3Createa newBPHelp aCESCODM1- ChangeofOwnershipAssignSurveycaseGive aTeammember acomplimentEOT180JDPowerIQSComplete10 DealerCleanseUpdate 5-Welcome KitUndeliverableUpdate 5-Buy/ SellLetterOFN5Send aPoster toacustomer2WelcomeKit BRCSend aBrochureto acustomer1-UpdateCOAProvideNick F witha PorscheFactUpdateCRMProcess3-PrivacyNoticeSend acustomerChristophorusCorrecta C@PError2 DeltaChristophorusBRCAssist aCRMTeammemberSSQ3Createa newBPHelp aCESCODM1- ChangeofOwnershipAssignSurveycaseGive aTeammember acomplimentEOT180

2015 CRM Customer Service Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. JD Power IQS
  2. Complete 10 Dealer Cleanse
  3. Update 5-Welcome Kit Undeliverable
  4. Update 5- Buy/ Sell Letter
  5. OFN5
  6. Send a Poster to a customer
  7. 2 Welcome Kit BRC
  8. Send a Brochure to a customer
  9. 1-Update COA
  10. Provide Nick F with a Porsche Fact
  11. Update CRM Process
  12. 3- Privacy Notice
  13. Send a customer Christophorus
  14. Correct a C@P Error
  15. 2 Delta Christophorus BRC
  16. Assist a CRM Team member
  17. SSQ3
  18. Create a new BP
  19. Help a CES
  20. CODM
  21. 1- Change of Ownership
  22. Assign Survey case
  23. Give a Team member a compliment
  24. EOT180