Send aPoster toacustomer1- ChangeofOwnershipSend acustomerChristophorusEOT1802 DeltaChristophorusBRCSSQ3Help aCESCorrecta C@PErrorGive aTeammember acomplimentUpdate 5-Buy/ SellLetterAssignSurveycaseComplete10 DealerCleanseOFN5Assist aCRMTeammemberCreatea newBP1-UpdateCOAUpdate 5-Welcome KitUndeliverableSend aBrochureto acustomerUpdateCRMProcessCODMProvideNick F witha PorscheFactJDPowerIQS2WelcomeKit BRC3-PrivacyNoticeSend aPoster toacustomer1- ChangeofOwnershipSend acustomerChristophorusEOT1802 DeltaChristophorusBRCSSQ3Help aCESCorrecta C@PErrorGive aTeammember acomplimentUpdate 5-Buy/ SellLetterAssignSurveycaseComplete10 DealerCleanseOFN5Assist aCRMTeammemberCreatea newBP1-UpdateCOAUpdate 5-Welcome KitUndeliverableSend aBrochureto acustomerUpdateCRMProcessCODMProvideNick F witha PorscheFactJDPowerIQS2WelcomeKit BRC3-PrivacyNotice

2015 CRM Customer Service Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Send a Poster to a customer
  2. 1- Change of Ownership
  3. Send a customer Christophorus
  4. EOT180
  5. 2 Delta Christophorus BRC
  6. SSQ3
  7. Help a CES
  8. Correct a C@P Error
  9. Give a Team member a compliment
  10. Update 5- Buy/ Sell Letter
  11. Assign Survey case
  12. Complete 10 Dealer Cleanse
  13. OFN5
  14. Assist a CRM Team member
  15. Create a new BP
  16. 1-Update COA
  17. Update 5-Welcome Kit Undeliverable
  18. Send a Brochure to a customer
  19. Update CRM Process
  20. CODM
  21. Provide Nick F with a Porsche Fact
  22. JD Power IQS
  23. 2 Welcome Kit BRC
  24. 3- Privacy Notice