Createa newBPUpdateCRMProcessHelp aCESComplete10 DealerCleanseCODM2WelcomeKit BRC2 DeltaChristophorusBRC1-UpdateCOAProvideNick F witha PorscheFactJDPowerIQSCorrecta C@PErrorUpdate 5-Welcome KitUndeliverableGive aTeammember acompliment3-PrivacyNoticeOFN5Assist aCRMTeammemberAssignSurveycaseSend aBrochureto acustomerUpdate 5-Buy/ SellLetterSend aPoster toacustomerSend acustomerChristophorusSSQ31- ChangeofOwnershipEOT180Createa newBPUpdateCRMProcessHelp aCESComplete10 DealerCleanseCODM2WelcomeKit BRC2 DeltaChristophorusBRC1-UpdateCOAProvideNick F witha PorscheFactJDPowerIQSCorrecta C@PErrorUpdate 5-Welcome KitUndeliverableGive aTeammember acompliment3-PrivacyNoticeOFN5Assist aCRMTeammemberAssignSurveycaseSend aBrochureto acustomerUpdate 5-Buy/ SellLetterSend aPoster toacustomerSend acustomerChristophorusSSQ31- ChangeofOwnershipEOT180

2015 CRM Customer Service Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Create a new BP
  2. Update CRM Process
  3. Help a CES
  4. Complete 10 Dealer Cleanse
  5. CODM
  6. 2 Welcome Kit BRC
  7. 2 Delta Christophorus BRC
  8. 1-Update COA
  9. Provide Nick F with a Porsche Fact
  10. JD Power IQS
  11. Correct a C@P Error
  12. Update 5-Welcome Kit Undeliverable
  13. Give a Team member a compliment
  14. 3- Privacy Notice
  15. OFN5
  16. Assist a CRM Team member
  17. Assign Survey case
  18. Send a Brochure to a customer
  19. Update 5- Buy/ Sell Letter
  20. Send a Poster to a customer
  21. Send a customer Christophorus
  22. SSQ3
  23. 1- Change of Ownership
  24. EOT180