2WelcomeKit BRCAssist aCRMTeammemberEOT180Send aPoster toacustomerSend aBrochureto acustomerComplete10 DealerCleanseCODM1- ChangeofOwnership2 DeltaChristophorusBRCHelp aCESCreatea newBPUpdateCRMProcessOFN53-PrivacyNoticeAssignSurveycaseUpdate 5-Welcome KitUndeliverable1-UpdateCOAJDPowerIQSProvideNick F witha PorscheFactCorrecta C@PErrorGive aTeammember acomplimentSend acustomerChristophorusSSQ3Update 5-Buy/ SellLetter2WelcomeKit BRCAssist aCRMTeammemberEOT180Send aPoster toacustomerSend aBrochureto acustomerComplete10 DealerCleanseCODM1- ChangeofOwnership2 DeltaChristophorusBRCHelp aCESCreatea newBPUpdateCRMProcessOFN53-PrivacyNoticeAssignSurveycaseUpdate 5-Welcome KitUndeliverable1-UpdateCOAJDPowerIQSProvideNick F witha PorscheFactCorrecta C@PErrorGive aTeammember acomplimentSend acustomerChristophorusSSQ3Update 5-Buy/ SellLetter

2015 CRM Customer Service Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 2 Welcome Kit BRC
  2. Assist a CRM Team member
  3. EOT180
  4. Send a Poster to a customer
  5. Send a Brochure to a customer
  6. Complete 10 Dealer Cleanse
  7. CODM
  8. 1- Change of Ownership
  9. 2 Delta Christophorus BRC
  10. Help a CES
  11. Create a new BP
  12. Update CRM Process
  13. OFN5
  14. 3- Privacy Notice
  15. Assign Survey case
  16. Update 5-Welcome Kit Undeliverable
  17. 1-Update COA
  18. JD Power IQS
  19. Provide Nick F with a Porsche Fact
  20. Correct a C@P Error
  21. Give a Team member a compliment
  22. Send a customer Christophorus
  23. SSQ3
  24. Update 5- Buy/ Sell Letter