2WelcomeKit BRCComplete10 DealerCleanseSend aPoster toacustomerHelp aCESSend aBrochureto acustomer3-PrivacyNoticeEOT180Assist aCRMTeammemberCODMCorrecta C@PErrorAssignSurveycase1-UpdateCOASend acustomerChristophorusProvideNick F witha PorscheFactUpdate 5-Buy/ SellLetter1- ChangeofOwnershipCreatea newBPUpdateCRMProcessJDPowerIQSSSQ3Update 5-Welcome KitUndeliverableGive aTeammember acomplimentOFN52 DeltaChristophorusBRC2WelcomeKit BRCComplete10 DealerCleanseSend aPoster toacustomerHelp aCESSend aBrochureto acustomer3-PrivacyNoticeEOT180Assist aCRMTeammemberCODMCorrecta C@PErrorAssignSurveycase1-UpdateCOASend acustomerChristophorusProvideNick F witha PorscheFactUpdate 5-Buy/ SellLetter1- ChangeofOwnershipCreatea newBPUpdateCRMProcessJDPowerIQSSSQ3Update 5-Welcome KitUndeliverableGive aTeammember acomplimentOFN52 DeltaChristophorusBRC

2015 CRM Customer Service Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 2 Welcome Kit BRC
  2. Complete 10 Dealer Cleanse
  3. Send a Poster to a customer
  4. Help a CES
  5. Send a Brochure to a customer
  6. 3- Privacy Notice
  7. EOT180
  8. Assist a CRM Team member
  9. CODM
  10. Correct a C@P Error
  11. Assign Survey case
  12. 1-Update COA
  13. Send a customer Christophorus
  14. Provide Nick F with a Porsche Fact
  15. Update 5- Buy/ Sell Letter
  16. 1- Change of Ownership
  17. Create a new BP
  18. Update CRM Process
  19. JD Power IQS
  20. SSQ3
  21. Update 5-Welcome Kit Undeliverable
  22. Give a Team member a compliment
  23. OFN5
  24. 2 Delta Christophorus BRC