Reviewedmetrics inpower BISurveyreceived10/increaseda lotOffered saveoptions fromCCUI on acancel callDelivereda ratereviewSApromptlead offerDe-escalatea callerMet ADHfor thedaywarmrentersleadUsed leadsverbiagefrom huddleSApromptBCRofferedFramedthe callWords ofencouragementto a teammate.Use a funnyGIF in teamKoahchannelPowerclosedeliveredWarmPLPleadUsed thecustomersname 3times in acallMetAHT forthe daySAprompttowingofferedUse theteamleads chatWarmhomeleadGave abestpractice inhuddleWarmautoleadShowedempathyto acustomerACWunder 30secondsReviewedmetrics inpower BISurveyreceived10/increaseda lotOffered saveoptions fromCCUI on acancel callDelivereda ratereviewSApromptlead offerDe-escalatea callerMet ADHfor thedaywarmrentersleadUsed leadsverbiagefrom huddleSApromptBCRofferedFramedthe callWords ofencouragementto a teammate.Use a funnyGIF in teamKoahchannelPowerclosedeliveredWarmPLPleadUsed thecustomersname 3times in acallMetAHT forthe daySAprompttowingofferedUse theteamleads chatWarmhomeleadGave abestpractice inhuddleWarmautoleadShowedempathyto acustomerACWunder 30seconds

Shine Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Reviewed metrics in power BI
  2. Survey received 10/increased a lot
  3. Offered save options from CCUI on a cancel call
  4. Delivered a rate review
  5. SA prompt lead offer
  6. De-escalate a caller
  7. Met ADH for the day
  8. warm renters lead
  9. Used leads verbiage from huddle
  10. SA prompt BCR offered
  11. Framed the call
  12. Words of encouragement to a teammate.
  13. Use a funny GIF in team Koah channel
  14. Power close delivered
  15. Warm PLP lead
  16. Used the customers name 3 times in a call
  17. Met AHT for the day
  18. SA prompt towing offered
  19. Use the team leads chat
  20. Warm home lead
  21. Gave a best practice in huddle
  22. Warm auto lead
  23. Showed empathy to a customer
  24. ACW under 30 seconds