Words of encouragement to a teammate. Offered save options from CCUI on a cancel call Gave a best practice in huddle SA prompt towing offered Met AHT for the day Warm PLP lead Delivered a rate review Warm home lead De- escalate a caller Survey received 10/increased a lot Showed empathy to a customer Framed the call ACW under 30 seconds Used leads verbiage from huddle Reviewed metrics in power BI Use the team leads chat SA prompt BCR offered SA prompt lead offer Met ADH for the day warm renters lead Power close delivered Use a funny GIF in team Koah channel Warm auto lead Used the customers name 3 times in a call Words of encouragement to a teammate. Offered save options from CCUI on a cancel call Gave a best practice in huddle SA prompt towing offered Met AHT for the day Warm PLP lead Delivered a rate review Warm home lead De- escalate a caller Survey received 10/increased a lot Showed empathy to a customer Framed the call ACW under 30 seconds Used leads verbiage from huddle Reviewed metrics in power BI Use the team leads chat SA prompt BCR offered SA prompt lead offer Met ADH for the day warm renters lead Power close delivered Use a funny GIF in team Koah channel Warm auto lead Used the customers name 3 times in a call
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Words of encouragement to a teammate.
Offered save options from CCUI on a cancel call
Gave a best practice in huddle
SA prompt towing offered
Met AHT for the day
Warm PLP lead
Delivered a rate review
Warm home lead
De-escalate a caller
Survey received 10/increased a lot
Showed empathy to a customer
Framed the call
ACW under 30 seconds
Used leads verbiage from huddle
Reviewed metrics in power BI
Use the team leads chat
SA prompt BCR offered
SA prompt lead offer
Met ADH for the day
warm renters lead
Power close delivered
Use a funny GIF in team Koah channel
Warm auto lead
Used the customers name 3 times in a call