WarmautoleadUse a funnyGIF in teamKoahchannelwarmrentersleadMetAHT forthe dayWords ofencouragementto a teammate.Surveyreceived10/increaseda lotUsed leadsverbiagefrom huddleWarmhomeleadWarmPLPleadReviewedmetrics inpower BIDe-escalatea callerSApromptlead offerUse theteamleads chatDelivereda ratereviewSAprompttowingofferedSApromptBCRofferedUsed thecustomersname 3times in acallShowedempathyto acustomerACWunder 30secondsOffered saveoptions fromCCUI on acancel callFramedthe callGave abestpractice inhuddleMet ADHfor thedayPowerclosedeliveredWarmautoleadUse a funnyGIF in teamKoahchannelwarmrentersleadMetAHT forthe dayWords ofencouragementto a teammate.Surveyreceived10/increaseda lotUsed leadsverbiagefrom huddleWarmhomeleadWarmPLPleadReviewedmetrics inpower BIDe-escalatea callerSApromptlead offerUse theteamleads chatDelivereda ratereviewSAprompttowingofferedSApromptBCRofferedUsed thecustomersname 3times in acallShowedempathyto acustomerACWunder 30secondsOffered saveoptions fromCCUI on acancel callFramedthe callGave abestpractice inhuddleMet ADHfor thedayPowerclosedelivered

Shine Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Warm auto lead
  2. Use a funny GIF in team Koah channel
  3. warm renters lead
  4. Met AHT for the day
  5. Words of encouragement to a teammate.
  6. Survey received 10/increased a lot
  7. Used leads verbiage from huddle
  8. Warm home lead
  9. Warm PLP lead
  10. Reviewed metrics in power BI
  11. De-escalate a caller
  12. SA prompt lead offer
  13. Use the team leads chat
  14. Delivered a rate review
  15. SA prompt towing offered
  16. SA prompt BCR offered
  17. Used the customers name 3 times in a call
  18. Showed empathy to a customer
  19. ACW under 30 seconds
  20. Offered save options from CCUI on a cancel call
  21. Framed the call
  22. Gave a best practice in huddle
  23. Met ADH for the day
  24. Power close delivered