Words ofencouragementto a teammate.Offered saveoptions fromCCUI on acancel callGave abestpractice inhuddleSAprompttowingofferedMetAHT forthe dayWarmPLPleadDelivereda ratereviewWarmhomeleadDe-escalatea callerSurveyreceived10/increaseda lotShowedempathyto acustomerFramedthe callACWunder 30secondsUsed leadsverbiagefrom huddleReviewedmetrics inpower BIUse theteamleads chatSApromptBCRofferedSApromptlead offerMet ADHfor thedaywarmrentersleadPowerclosedeliveredUse a funnyGIF in teamKoahchannelWarmautoleadUsed thecustomersname 3times in acallWords ofencouragementto a teammate.Offered saveoptions fromCCUI on acancel callGave abestpractice inhuddleSAprompttowingofferedMetAHT forthe dayWarmPLPleadDelivereda ratereviewWarmhomeleadDe-escalatea callerSurveyreceived10/increaseda lotShowedempathyto acustomerFramedthe callACWunder 30secondsUsed leadsverbiagefrom huddleReviewedmetrics inpower BIUse theteamleads chatSApromptBCRofferedSApromptlead offerMet ADHfor thedaywarmrentersleadPowerclosedeliveredUse a funnyGIF in teamKoahchannelWarmautoleadUsed thecustomersname 3times in acall

Shine Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Words of encouragement to a teammate.
  2. Offered save options from CCUI on a cancel call
  3. Gave a best practice in huddle
  4. SA prompt towing offered
  5. Met AHT for the day
  6. Warm PLP lead
  7. Delivered a rate review
  8. Warm home lead
  9. De-escalate a caller
  10. Survey received 10/increased a lot
  11. Showed empathy to a customer
  12. Framed the call
  13. ACW under 30 seconds
  14. Used leads verbiage from huddle
  15. Reviewed metrics in power BI
  16. Use the team leads chat
  17. SA prompt BCR offered
  18. SA prompt lead offer
  19. Met ADH for the day
  20. warm renters lead
  21. Power close delivered
  22. Use a funny GIF in team Koah channel
  23. Warm auto lead
  24. Used the customers name 3 times in a call