(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Adding authorized user
Get a kudos
offer survey
Providing a customer with LIHEAP or GNF information
Set up text message payment alert
Tell a customer about our rebate program
Set up a deferment
Transfer a customer to Kubra
Send picture of yourself holding up a sign that says, "ContactPoint 360" (if you have kids they can make yours :P )
Send a deferment form
set up an text message outage alert
Take a call from someone who lives in Albuquerque, NM
Set up an extension
Did not use Personal Time for 2 shifts
Take a call from someone who lives in Clayton or Deming, NM
Complete a RNP for the same day
Complete a RNP for the following day
be on time for work, breaks and lunch for 2 shifts
Send a courtesy letter
Cancelling a DNP correctly
Report a scam
send one of your bosses a funny meme or a joke
Send phone number/prem of a call you handle where you would be scored 100% on QA to your TL
