(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
Set up text message payment alert
Get a kudos
set up an text message outage alert
offer survey
Received a GNF code
Adding authorized user
Providing a customer with LIHEAP or GNF information
Transfer a customer to Kubra
Send a courtesy letter
Complete a RNP for the same day
Take a call from someone who lives in Albuquerque, NM
Send a deferment form
Complete a RNP for the following day
Take a call from someone who lives in Clayton or Deming, NM
be on time for work, breaks and lunch for 2 shifts
send one of your bosses a funny meme or a joke
Did not use Personal Time for 2 shifts
Set up an extension
Send picture of yourself holding up a sign that says, "ContactPoint 360" (if you have kids they can make yours :P )
Tell a customer about our rebate program
Report a scam
Cancelling a DNP correctly
Set up a deferment
Send phone number/prem of a call you handle where you would be scored 100% on QA to your TL