stayed past4:50 pm/6:00pm due to acustomer onthe linehad a calllast morethan onehourdefused afrustrated/iratecustomerpost a tip foreveryone inthe"FullSource"Trillian chathelpedout afellowCSRcustomercalled inabout anorder > 30daysansweredmore than60+ callsnotifiedcustomerof a BOused your $25to help acustomer/orderhave lessthan four"Orderson Hold"won aKahoot!processedan orderover 1kvendor unableto locate POeven though itwasacknowledgedreceived acall for anorder inCanadashipped anorder using acustomersUPS acctgot an updatedprocessing/shippinglead time from avendor. requestedto update cheatsheet.dealt with anorder with asafety vestother thanyellow/orangeprocessedtwoquotes inone dayresponded toover 35emailsthroughThunderbirdspoke with acustomerwith theletter "V" intheir namesent a salescustomer toMylin/Dustincustomerrequesting"freeship"90%+ callpercentageon one daytook threeorders offhold in adaystayed past4:50 pm/6:00pm due to acustomer onthe linehad a calllast morethan onehourdefused afrustrated/iratecustomerpost a tip foreveryone inthe"FullSource"Trillian chathelpedout afellowCSRcustomercalled inabout anorder > 30daysansweredmore than60+ callsnotifiedcustomerof a BOused your $25to help acustomer/orderhave lessthan four"Orderson Hold"won aKahoot!processedan orderover 1kvendor unableto locate POeven though itwasacknowledgedreceived acall for anorder inCanadashipped anorder using acustomersUPS acctgot an updatedprocessing/shippinglead time from avendor. requestedto update cheatsheet.dealt with anorder with asafety vestother thanyellow/orangeprocessedtwoquotes inone dayresponded toover 35emailsthroughThunderbirdspoke with acustomerwith theletter "V" intheir namesent a salescustomer toMylin/Dustincustomerrequesting"freeship"90%+ callpercentageon one daytook threeorders offhold in aday

FS CSR Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. stayed past 4:50 pm/6:00 pm due to a customer on the line
  2. had a call last more than one hour
  3. defused a frustrated/irate customer
  4. post a tip for everyone in the "FullSource" Trillian chat
  5. helped out a fellow CSR
  6. customer called in about an order > 30 days
  7. answered more than 60+ calls
  8. notified customer of a BO
  9. used your $25 to help a customer/order
  10. have less than four "Orders on Hold"
  11. won a Kahoot!
  12. processed an order over 1k
  13. vendor unable to locate PO even though it was acknowledged
  14. received a call for an order in Canada
  15. shipped an order using a customers UPS acct
  16. got an updated processing/shipping lead time from a vendor. requested to update cheat sheet.
  17. dealt with an order with a safety vest other than yellow/orange
  18. processed two quotes in one day
  19. responded to over 35 emails through Thunderbird
  20. spoke with a customer with the letter "V" in their name
  21. sent a sales customer to Mylin/Dustin
  22. customer requesting "freeship"
  23. 90%+ call percentage on one day
  24. took three orders off hold in a day