post a tip foreveryone inthe"FullSource"Trillian chatcustomercalled inabout anorder > 30dayshelpedout afellowCSRhave lessthan four"Orderson Hold"responded toover 35emailsthroughThunderbirdvendor unableto locate POeven though itwasacknowledgedused your $25to help acustomer/orderstayed past4:50 pm/6:00pm due to acustomer onthe linesent a salescustomer toMylin/Dustinhad a calllast morethan onehourcustomerrequesting"freeship"processedan orderover 1kreceived acall for anorder inCanadanotifiedcustomerof a BOdealt with anorder with asafety vestother thanyellow/orangespoke with acustomerwith theletter "V" intheir namewon aKahoot!90%+ callpercentageon one dayprocessedtwoquotes inone daygot an updatedprocessing/shippinglead time from avendor. requestedto update cheatsheet.shipped anorder using acustomersUPS accttook threeorders offhold in adaydefused afrustrated/iratecustomeransweredmore than60+ callspost a tip foreveryone inthe"FullSource"Trillian chatcustomercalled inabout anorder > 30dayshelpedout afellowCSRhave lessthan four"Orderson Hold"responded toover 35emailsthroughThunderbirdvendor unableto locate POeven though itwasacknowledgedused your $25to help acustomer/orderstayed past4:50 pm/6:00pm due to acustomer onthe linesent a salescustomer toMylin/Dustinhad a calllast morethan onehourcustomerrequesting"freeship"processedan orderover 1kreceived acall for anorder inCanadanotifiedcustomerof a BOdealt with anorder with asafety vestother thanyellow/orangespoke with acustomerwith theletter "V" intheir namewon aKahoot!90%+ callpercentageon one dayprocessedtwoquotes inone daygot an updatedprocessing/shippinglead time from avendor. requestedto update cheatsheet.shipped anorder using acustomersUPS accttook threeorders offhold in adaydefused afrustrated/iratecustomeransweredmore than60+ calls

FS CSR Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. post a tip for everyone in the "FullSource" Trillian chat
  2. customer called in about an order > 30 days
  3. helped out a fellow CSR
  4. have less than four "Orders on Hold"
  5. responded to over 35 emails through Thunderbird
  6. vendor unable to locate PO even though it was acknowledged
  7. used your $25 to help a customer/order
  8. stayed past 4:50 pm/6:00 pm due to a customer on the line
  9. sent a sales customer to Mylin/Dustin
  10. had a call last more than one hour
  11. customer requesting "freeship"
  12. processed an order over 1k
  13. received a call for an order in Canada
  14. notified customer of a BO
  15. dealt with an order with a safety vest other than yellow/orange
  16. spoke with a customer with the letter "V" in their name
  17. won a Kahoot!
  18. 90%+ call percentage on one day
  19. processed two quotes in one day
  20. got an updated processing/shipping lead time from a vendor. requested to update cheat sheet.
  21. shipped an order using a customers UPS acct
  22. took three orders off hold in a day
  23. defused a frustrated/irate customer
  24. answered more than 60+ calls