(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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customer called in about an order > 30 days
90%+ call percentage on one day
took three orders off hold in a day
customer requesting "freeship"
stayed past 4:50 pm/6:00 pm due to a customer on the line
helped out a fellow CSR
shipped an order using a customers UPS acct
got an updated processing/shipping lead time from a vendor. requested to update cheat sheet.
used your $25 to help a customer/order
dealt with an order with a safety vest other than yellow/orange
had a call last more than one hour
have less than four "Orders on Hold"
received a call for an order in Canada
answered more than 60+ calls
notified customer of a BO
processed an order over 1k
won a Kahoot!
post a tip for everyone in the "FullSource"
Trillian chat
defused a frustrated/irate customer
responded to over 35 emails through Thunderbird
spoke with a customer with the letter "V" in their name
processed two quotes in one day
vendor unable to locate PO even though it was acknowledged