shipped anorder using acustomersUPS acctvendor unableto locate POeven though itwasacknowledgedhave lessthan four"Orderson Hold"sent a salescustomer toMylin/Dustingot an updatedprocessing/shippinglead time from avendor. requestedto update cheatsheet.had a calllast morethan onehour90%+ callpercentageon one daynotifiedcustomerof a BOspoke with acustomerwith theletter "V" intheir namedealt with anorder with asafety vestother thanyellow/orangehelpedout afellowCSRprocessedan orderover 1kprocessedtwoquotes inone daydefused afrustrated/iratecustomertook threeorders offhold in adayresponded toover 35emailsthroughThunderbirdcustomercalled inabout anorder > 30daysstayed past4:50 pm/6:00pm due to acustomer onthe linecustomerrequesting"freeship"received acall for anorder inCanadawon aKahoot!answeredmore than60+ callspost a tip foreveryone inthe"FullSource"Trillian chatused your $25to help acustomer/ordershipped anorder using acustomersUPS acctvendor unableto locate POeven though itwasacknowledgedhave lessthan four"Orderson Hold"sent a salescustomer toMylin/Dustingot an updatedprocessing/shippinglead time from avendor. requestedto update cheatsheet.had a calllast morethan onehour90%+ callpercentageon one daynotifiedcustomerof a BOspoke with acustomerwith theletter "V" intheir namedealt with anorder with asafety vestother thanyellow/orangehelpedout afellowCSRprocessedan orderover 1kprocessedtwoquotes inone daydefused afrustrated/iratecustomertook threeorders offhold in adayresponded toover 35emailsthroughThunderbirdcustomercalled inabout anorder > 30daysstayed past4:50 pm/6:00pm due to acustomer onthe linecustomerrequesting"freeship"received acall for anorder inCanadawon aKahoot!answeredmore than60+ callspost a tip foreveryone inthe"FullSource"Trillian chatused your $25to help acustomer/order

FS CSR Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. shipped an order using a customers UPS acct
  2. vendor unable to locate PO even though it was acknowledged
  3. have less than four "Orders on Hold"
  4. sent a sales customer to Mylin/Dustin
  5. got an updated processing/shipping lead time from a vendor. requested to update cheat sheet.
  6. had a call last more than one hour
  7. 90%+ call percentage on one day
  8. notified customer of a BO
  9. spoke with a customer with the letter "V" in their name
  10. dealt with an order with a safety vest other than yellow/orange
  11. helped out a fellow CSR
  12. processed an order over 1k
  13. processed two quotes in one day
  14. defused a frustrated/irate customer
  15. took three orders off hold in a day
  16. responded to over 35 emails through Thunderbird
  17. customer called in about an order > 30 days
  18. stayed past 4:50 pm/6:00 pm due to a customer on the line
  19. customer requesting "freeship"
  20. received a call for an order in Canada
  21. won a Kahoot!
  22. answered more than 60+ calls
  23. post a tip for everyone in the "FullSource" Trillian chat
  24. used your $25 to help a customer/order