received acall for anorder inCanadahave lessthan four"Orderson Hold"post a tip foreveryone inthe"FullSource"Trillian chatcustomercalled inabout anorder > 30dayshad a calllast morethan onehouransweredmore than60+ callscustomerrequesting"freeship"spoke with acustomerwith theletter "V" intheir namehelpedout afellowCSRresponded toover 35emailsthroughThunderbirdshipped anorder using acustomersUPS acct90%+ callpercentageon one daystayed past4:50 pm/6:00pm due to acustomer onthe linewon aKahoot!notifiedcustomerof a BOdefused afrustrated/iratecustomerused your $25to help acustomer/ordergot an updatedprocessing/shippinglead time from avendor. requestedto update cheatsheet.processedan orderover 1kdealt with anorder with asafety vestother thanyellow/orangeprocessedtwoquotes inone daysent a salescustomer toMylin/Dustinvendor unableto locate POeven though itwasacknowledgedtook threeorders offhold in adayreceived acall for anorder inCanadahave lessthan four"Orderson Hold"post a tip foreveryone inthe"FullSource"Trillian chatcustomercalled inabout anorder > 30dayshad a calllast morethan onehouransweredmore than60+ callscustomerrequesting"freeship"spoke with acustomerwith theletter "V" intheir namehelpedout afellowCSRresponded toover 35emailsthroughThunderbirdshipped anorder using acustomersUPS acct90%+ callpercentageon one daystayed past4:50 pm/6:00pm due to acustomer onthe linewon aKahoot!notifiedcustomerof a BOdefused afrustrated/iratecustomerused your $25to help acustomer/ordergot an updatedprocessing/shippinglead time from avendor. requestedto update cheatsheet.processedan orderover 1kdealt with anorder with asafety vestother thanyellow/orangeprocessedtwoquotes inone daysent a salescustomer toMylin/Dustinvendor unableto locate POeven though itwasacknowledgedtook threeorders offhold in aday

FS CSR Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. received a call for an order in Canada
  2. have less than four "Orders on Hold"
  3. post a tip for everyone in the "FullSource" Trillian chat
  4. customer called in about an order > 30 days
  5. had a call last more than one hour
  6. answered more than 60+ calls
  7. customer requesting "freeship"
  8. spoke with a customer with the letter "V" in their name
  9. helped out a fellow CSR
  10. responded to over 35 emails through Thunderbird
  11. shipped an order using a customers UPS acct
  12. 90%+ call percentage on one day
  13. stayed past 4:50 pm/6:00 pm due to a customer on the line
  14. won a Kahoot!
  15. notified customer of a BO
  16. defused a frustrated/irate customer
  17. used your $25 to help a customer/order
  18. got an updated processing/shipping lead time from a vendor. requested to update cheat sheet.
  19. processed an order over 1k
  20. dealt with an order with a safety vest other than yellow/orange
  21. processed two quotes in one day
  22. sent a sales customer to Mylin/Dustin
  23. vendor unable to locate PO even though it was acknowledged
  24. took three orders off hold in a day