processedan orderover 1kdealt with anorder with asafety vestother thanyellow/orangedefused afrustrated/iratecustomercustomercalled inabout anorder > 30daysshipped anorder using acustomersUPS acctresponded toover 35emailsthroughThunderbirdtook threeorders offhold in adaysent a salescustomer toMylin/Dustinhelpedout afellowCSRused your $25to help acustomer/orderprocessedtwoquotes inone daystayed past4:50 pm/6:00pm due to acustomer onthe linehad a calllast morethan onehourhave lessthan four"Orderson Hold"vendor unableto locate POeven though itwasacknowledgedansweredmore than60+ callsreceived acall for anorder inCanadapost a tip foreveryone inthe"FullSource"Trillian chatspoke with acustomerwith theletter "V" intheir namecustomerrequesting"freeship"got an updatedprocessing/shippinglead time from avendor. requestedto update cheatsheet.won aKahoot!notifiedcustomerof a BO90%+ callpercentageon one dayprocessedan orderover 1kdealt with anorder with asafety vestother thanyellow/orangedefused afrustrated/iratecustomercustomercalled inabout anorder > 30daysshipped anorder using acustomersUPS acctresponded toover 35emailsthroughThunderbirdtook threeorders offhold in adaysent a salescustomer toMylin/Dustinhelpedout afellowCSRused your $25to help acustomer/orderprocessedtwoquotes inone daystayed past4:50 pm/6:00pm due to acustomer onthe linehad a calllast morethan onehourhave lessthan four"Orderson Hold"vendor unableto locate POeven though itwasacknowledgedansweredmore than60+ callsreceived acall for anorder inCanadapost a tip foreveryone inthe"FullSource"Trillian chatspoke with acustomerwith theletter "V" intheir namecustomerrequesting"freeship"got an updatedprocessing/shippinglead time from avendor. requestedto update cheatsheet.won aKahoot!notifiedcustomerof a BO90%+ callpercentageon one day

FS CSR Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. processed an order over 1k
  2. dealt with an order with a safety vest other than yellow/orange
  3. defused a frustrated/irate customer
  4. customer called in about an order > 30 days
  5. shipped an order using a customers UPS acct
  6. responded to over 35 emails through Thunderbird
  7. took three orders off hold in a day
  8. sent a sales customer to Mylin/Dustin
  9. helped out a fellow CSR
  10. used your $25 to help a customer/order
  11. processed two quotes in one day
  12. stayed past 4:50 pm/6:00 pm due to a customer on the line
  13. had a call last more than one hour
  14. have less than four "Orders on Hold"
  15. vendor unable to locate PO even though it was acknowledged
  16. answered more than 60+ calls
  17. received a call for an order in Canada
  18. post a tip for everyone in the "FullSource" Trillian chat
  19. spoke with a customer with the letter "V" in their name
  20. customer requesting "freeship"
  21. got an updated processing/shipping lead time from a vendor. requested to update cheat sheet.
  22. won a Kahoot!
  23. notified customer of a BO
  24. 90%+ call percentage on one day