responded toover 35emailsthroughThunderbirdansweredmore than60+ callsused your $25to help acustomer/orderprocessedan orderover 1kstayed past4:50 pm/6:00pm due to acustomer onthe linegot an updatedprocessing/shippinglead time from avendor. requestedto update cheatsheet.had a calllast morethan onehourspoke with acustomerwith theletter "V" intheir namedefused afrustrated/iratecustomerwon aKahoot!vendor unableto locate POeven though itwasacknowledgednotifiedcustomerof a BOprocessedtwoquotes inone daysent a salescustomer toMylin/Dustindealt with anorder with asafety vestother thanyellow/orangereceived acall for anorder inCanadapost a tip foreveryone inthe"FullSource"Trillian chathave lessthan four"Orderson Hold"helpedout afellowCSRtook threeorders offhold in adaycustomerrequesting"freeship"customercalled inabout anorder > 30daysshipped anorder using acustomersUPS acct90%+ callpercentageon one dayresponded toover 35emailsthroughThunderbirdansweredmore than60+ callsused your $25to help acustomer/orderprocessedan orderover 1kstayed past4:50 pm/6:00pm due to acustomer onthe linegot an updatedprocessing/shippinglead time from avendor. requestedto update cheatsheet.had a calllast morethan onehourspoke with acustomerwith theletter "V" intheir namedefused afrustrated/iratecustomerwon aKahoot!vendor unableto locate POeven though itwasacknowledgednotifiedcustomerof a BOprocessedtwoquotes inone daysent a salescustomer toMylin/Dustindealt with anorder with asafety vestother thanyellow/orangereceived acall for anorder inCanadapost a tip foreveryone inthe"FullSource"Trillian chathave lessthan four"Orderson Hold"helpedout afellowCSRtook threeorders offhold in adaycustomerrequesting"freeship"customercalled inabout anorder > 30daysshipped anorder using acustomersUPS acct90%+ callpercentageon one day

FS CSR Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. responded to over 35 emails through Thunderbird
  2. answered more than 60+ calls
  3. used your $25 to help a customer/order
  4. processed an order over 1k
  5. stayed past 4:50 pm/6:00 pm due to a customer on the line
  6. got an updated processing/shipping lead time from a vendor. requested to update cheat sheet.
  7. had a call last more than one hour
  8. spoke with a customer with the letter "V" in their name
  9. defused a frustrated/irate customer
  10. won a Kahoot!
  11. vendor unable to locate PO even though it was acknowledged
  12. notified customer of a BO
  13. processed two quotes in one day
  14. sent a sales customer to Mylin/Dustin
  15. dealt with an order with a safety vest other than yellow/orange
  16. received a call for an order in Canada
  17. post a tip for everyone in the "FullSource" Trillian chat
  18. have less than four "Orders on Hold"
  19. helped out a fellow CSR
  20. took three orders off hold in a day
  21. customer requesting "freeship"
  22. customer called in about an order > 30 days
  23. shipped an order using a customers UPS acct
  24. 90%+ call percentage on one day