answeredmore than60+ callshelpedout afellowCSRreceived acall for anorder inCanadaused your $25to help acustomer/orderprocessedan orderover 1khave lessthan four"Orderson Hold"won aKahoot!dealt with anorder with asafety vestother thanyellow/orangenotifiedcustomerof a BOstayed past4:50 pm/6:00pm due to acustomer onthe linecustomercalled inabout anorder > 30daysprocessedtwoquotes inone dayresponded toover 35emailsthroughThunderbird90%+ callpercentageon one daydefused afrustrated/iratecustomerpost a tip foreveryone inthe"FullSource"Trillian chatvendor unableto locate POeven though itwasacknowledgedhad a calllast morethan onehourcustomerrequesting"freeship"sent a salescustomer toMylin/Dustingot an updatedprocessing/shippinglead time from avendor. requestedto update cheatsheet.took threeorders offhold in adayshipped anorder using acustomersUPS acctspoke with acustomerwith theletter "V" intheir nameansweredmore than60+ callshelpedout afellowCSRreceived acall for anorder inCanadaused your $25to help acustomer/orderprocessedan orderover 1khave lessthan four"Orderson Hold"won aKahoot!dealt with anorder with asafety vestother thanyellow/orangenotifiedcustomerof a BOstayed past4:50 pm/6:00pm due to acustomer onthe linecustomercalled inabout anorder > 30daysprocessedtwoquotes inone dayresponded toover 35emailsthroughThunderbird90%+ callpercentageon one daydefused afrustrated/iratecustomerpost a tip foreveryone inthe"FullSource"Trillian chatvendor unableto locate POeven though itwasacknowledgedhad a calllast morethan onehourcustomerrequesting"freeship"sent a salescustomer toMylin/Dustingot an updatedprocessing/shippinglead time from avendor. requestedto update cheatsheet.took threeorders offhold in adayshipped anorder using acustomersUPS acctspoke with acustomerwith theletter "V" intheir name

FS CSR Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. answered more than 60+ calls
  2. helped out a fellow CSR
  3. received a call for an order in Canada
  4. used your $25 to help a customer/order
  5. processed an order over 1k
  6. have less than four "Orders on Hold"
  7. won a Kahoot!
  8. dealt with an order with a safety vest other than yellow/orange
  9. notified customer of a BO
  10. stayed past 4:50 pm/6:00 pm due to a customer on the line
  11. customer called in about an order > 30 days
  12. processed two quotes in one day
  13. responded to over 35 emails through Thunderbird
  14. 90%+ call percentage on one day
  15. defused a frustrated/irate customer
  16. post a tip for everyone in the "FullSource" Trillian chat
  17. vendor unable to locate PO even though it was acknowledged
  18. had a call last more than one hour
  19. customer requesting "freeship"
  20. sent a sales customer to Mylin/Dustin
  21. got an updated processing/shipping lead time from a vendor. requested to update cheat sheet.
  22. took three orders off hold in a day
  23. shipped an order using a customers UPS acct
  24. spoke with a customer with the letter "V" in their name