post a tip foreveryone inthe"FullSource"Trillian chathad a calllast morethan onehour90%+ callpercentageon one dayhelpedout afellowCSRdefused afrustrated/iratecustomerprocessedtwoquotes inone dayvendor unableto locate POeven though itwasacknowledgedcustomercalled inabout anorder > 30daysgot an updatedprocessing/shippinglead time from avendor. requestedto update cheatsheet.used your $25to help acustomer/orderdealt with anorder with asafety vestother thanyellow/orangenotifiedcustomerof a BOcustomerrequesting"freeship"processedan orderover 1khave lessthan four"Orderson Hold"answeredmore than60+ callstook threeorders offhold in adayspoke with acustomerwith theletter "V" intheir nameresponded toover 35emailsthroughThunderbirdstayed past4:50 pm/6:00pm due to acustomer onthe linereceived acall for anorder inCanadashipped anorder using acustomersUPS acctwon aKahoot!sent a salescustomer toMylin/Dustinpost a tip foreveryone inthe"FullSource"Trillian chathad a calllast morethan onehour90%+ callpercentageon one dayhelpedout afellowCSRdefused afrustrated/iratecustomerprocessedtwoquotes inone dayvendor unableto locate POeven though itwasacknowledgedcustomercalled inabout anorder > 30daysgot an updatedprocessing/shippinglead time from avendor. requestedto update cheatsheet.used your $25to help acustomer/orderdealt with anorder with asafety vestother thanyellow/orangenotifiedcustomerof a BOcustomerrequesting"freeship"processedan orderover 1khave lessthan four"Orderson Hold"answeredmore than60+ callstook threeorders offhold in adayspoke with acustomerwith theletter "V" intheir nameresponded toover 35emailsthroughThunderbirdstayed past4:50 pm/6:00pm due to acustomer onthe linereceived acall for anorder inCanadashipped anorder using acustomersUPS acctwon aKahoot!sent a salescustomer toMylin/Dustin

FS CSR Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. post a tip for everyone in the "FullSource" Trillian chat
  2. had a call last more than one hour
  3. 90%+ call percentage on one day
  4. helped out a fellow CSR
  5. defused a frustrated/irate customer
  6. processed two quotes in one day
  7. vendor unable to locate PO even though it was acknowledged
  8. customer called in about an order > 30 days
  9. got an updated processing/shipping lead time from a vendor. requested to update cheat sheet.
  10. used your $25 to help a customer/order
  11. dealt with an order with a safety vest other than yellow/orange
  12. notified customer of a BO
  13. customer requesting "freeship"
  14. processed an order over 1k
  15. have less than four "Orders on Hold"
  16. answered more than 60+ calls
  17. took three orders off hold in a day
  18. spoke with a customer with the letter "V" in their name
  19. responded to over 35 emails through Thunderbird
  20. stayed past 4:50 pm/6:00 pm due to a customer on the line
  21. received a call for an order in Canada
  22. shipped an order using a customers UPS acct
  23. won a Kahoot!
  24. sent a sales customer to Mylin/Dustin