customerrequesting"freeship"helpedout afellowCSRgot an updatedprocessing/shippinglead time from avendor. requestedto update cheatsheet.customercalled inabout anorder > 30daystook threeorders offhold in adaynotifiedcustomerof a BOwon aKahoot!received acall for anorder inCanadadefused afrustrated/iratecustomerresponded toover 35emailsthroughThunderbirdstayed past4:50 pm/6:00pm due to acustomer onthe linesent a salescustomer toMylin/Dustinvendor unableto locate POeven though itwasacknowledgedshipped anorder using acustomersUPS acct90%+ callpercentageon one dayhave lessthan four"Orderson Hold"had a calllast morethan onehourprocessedan orderover 1kspoke with acustomerwith theletter "V" intheir namepost a tip foreveryone inthe"FullSource"Trillian chatdealt with anorder with asafety vestother thanyellow/orangeansweredmore than60+ callsprocessedtwoquotes inone dayused your $25to help acustomer/ordercustomerrequesting"freeship"helpedout afellowCSRgot an updatedprocessing/shippinglead time from avendor. requestedto update cheatsheet.customercalled inabout anorder > 30daystook threeorders offhold in adaynotifiedcustomerof a BOwon aKahoot!received acall for anorder inCanadadefused afrustrated/iratecustomerresponded toover 35emailsthroughThunderbirdstayed past4:50 pm/6:00pm due to acustomer onthe linesent a salescustomer toMylin/Dustinvendor unableto locate POeven though itwasacknowledgedshipped anorder using acustomersUPS acct90%+ callpercentageon one dayhave lessthan four"Orderson Hold"had a calllast morethan onehourprocessedan orderover 1kspoke with acustomerwith theletter "V" intheir namepost a tip foreveryone inthe"FullSource"Trillian chatdealt with anorder with asafety vestother thanyellow/orangeansweredmore than60+ callsprocessedtwoquotes inone dayused your $25to help acustomer/order

FS CSR Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. customer requesting "freeship"
  2. helped out a fellow CSR
  3. got an updated processing/shipping lead time from a vendor. requested to update cheat sheet.
  4. customer called in about an order > 30 days
  5. took three orders off hold in a day
  6. notified customer of a BO
  7. won a Kahoot!
  8. received a call for an order in Canada
  9. defused a frustrated/irate customer
  10. responded to over 35 emails through Thunderbird
  11. stayed past 4:50 pm/6:00 pm due to a customer on the line
  12. sent a sales customer to Mylin/Dustin
  13. vendor unable to locate PO even though it was acknowledged
  14. shipped an order using a customers UPS acct
  15. 90%+ call percentage on one day
  16. have less than four "Orders on Hold"
  17. had a call last more than one hour
  18. processed an order over 1k
  19. spoke with a customer with the letter "V" in their name
  20. post a tip for everyone in the "FullSource" Trillian chat
  21. dealt with an order with a safety vest other than yellow/orange
  22. answered more than 60+ calls
  23. processed two quotes in one day
  24. used your $25 to help a customer/order