customerrequesting"freeship"stayed past4:50 pm/6:00pm due to acustomer onthe linehad a calllast morethan onehouransweredmore than60+ callsnotifiedcustomerof a BOdefused afrustrated/iratecustomerpost a tip foreveryone inthe"FullSource"Trillian chatcustomercalled inabout anorder > 30days90%+ callpercentageon one dayresponded toover 35emailsthroughThunderbirdvendor unableto locate POeven though itwasacknowledgedused your $25to help acustomer/ordergot an updatedprocessing/shippinglead time from avendor. requestedto update cheatsheet.spoke with acustomerwith theletter "V" intheir namehave lessthan four"Orderson Hold"processedtwoquotes inone dayprocessedan orderover 1khelpedout afellowCSRsent a salescustomer toMylin/Dustinwon aKahoot!dealt with anorder with asafety vestother thanyellow/orangereceived acall for anorder inCanadatook threeorders offhold in adayshipped anorder using acustomersUPS acctcustomerrequesting"freeship"stayed past4:50 pm/6:00pm due to acustomer onthe linehad a calllast morethan onehouransweredmore than60+ callsnotifiedcustomerof a BOdefused afrustrated/iratecustomerpost a tip foreveryone inthe"FullSource"Trillian chatcustomercalled inabout anorder > 30days90%+ callpercentageon one dayresponded toover 35emailsthroughThunderbirdvendor unableto locate POeven though itwasacknowledgedused your $25to help acustomer/ordergot an updatedprocessing/shippinglead time from avendor. requestedto update cheatsheet.spoke with acustomerwith theletter "V" intheir namehave lessthan four"Orderson Hold"processedtwoquotes inone dayprocessedan orderover 1khelpedout afellowCSRsent a salescustomer toMylin/Dustinwon aKahoot!dealt with anorder with asafety vestother thanyellow/orangereceived acall for anorder inCanadatook threeorders offhold in adayshipped anorder using acustomersUPS acct

FS CSR Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. customer requesting "freeship"
  2. stayed past 4:50 pm/6:00 pm due to a customer on the line
  3. had a call last more than one hour
  4. answered more than 60+ calls
  5. notified customer of a BO
  6. defused a frustrated/irate customer
  7. post a tip for everyone in the "FullSource" Trillian chat
  8. customer called in about an order > 30 days
  9. 90%+ call percentage on one day
  10. responded to over 35 emails through Thunderbird
  11. vendor unable to locate PO even though it was acknowledged
  12. used your $25 to help a customer/order
  13. got an updated processing/shipping lead time from a vendor. requested to update cheat sheet.
  14. spoke with a customer with the letter "V" in their name
  15. have less than four "Orders on Hold"
  16. processed two quotes in one day
  17. processed an order over 1k
  18. helped out a fellow CSR
  19. sent a sales customer to Mylin/Dustin
  20. won a Kahoot!
  21. dealt with an order with a safety vest other than yellow/orange
  22. received a call for an order in Canada
  23. took three orders off hold in a day
  24. shipped an order using a customers UPS acct