used your $25to help acustomer/ordercustomerrequesting"freeship"won aKahoot!processedtwoquotes inone dayprocessedan orderover 1kstayed past4:50 pm/6:00pm due to acustomer onthe linegot an updatedprocessing/shippinglead time from avendor. requestedto update cheatsheet.responded toover 35emailsthroughThunderbirdcustomercalled inabout anorder > 30daysansweredmore than60+ callshelpedout afellowCSRhave lessthan four"Orderson Hold"shipped anorder using acustomersUPS accthad a calllast morethan onehournotifiedcustomerof a BO90%+ callpercentageon one daytook threeorders offhold in adayspoke with acustomerwith theletter "V" intheir namereceived acall for anorder inCanadadefused afrustrated/iratecustomerpost a tip foreveryone inthe"FullSource"Trillian chatdealt with anorder with asafety vestother thanyellow/orangesent a salescustomer toMylin/Dustinvendor unableto locate POeven though itwasacknowledgedused your $25to help acustomer/ordercustomerrequesting"freeship"won aKahoot!processedtwoquotes inone dayprocessedan orderover 1kstayed past4:50 pm/6:00pm due to acustomer onthe linegot an updatedprocessing/shippinglead time from avendor. requestedto update cheatsheet.responded toover 35emailsthroughThunderbirdcustomercalled inabout anorder > 30daysansweredmore than60+ callshelpedout afellowCSRhave lessthan four"Orderson Hold"shipped anorder using acustomersUPS accthad a calllast morethan onehournotifiedcustomerof a BO90%+ callpercentageon one daytook threeorders offhold in adayspoke with acustomerwith theletter "V" intheir namereceived acall for anorder inCanadadefused afrustrated/iratecustomerpost a tip foreveryone inthe"FullSource"Trillian chatdealt with anorder with asafety vestother thanyellow/orangesent a salescustomer toMylin/Dustinvendor unableto locate POeven though itwasacknowledged

FS CSR Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. used your $25 to help a customer/order
  2. customer requesting "freeship"
  3. won a Kahoot!
  4. processed two quotes in one day
  5. processed an order over 1k
  6. stayed past 4:50 pm/6:00 pm due to a customer on the line
  7. got an updated processing/shipping lead time from a vendor. requested to update cheat sheet.
  8. responded to over 35 emails through Thunderbird
  9. customer called in about an order > 30 days
  10. answered more than 60+ calls
  11. helped out a fellow CSR
  12. have less than four "Orders on Hold"
  13. shipped an order using a customers UPS acct
  14. had a call last more than one hour
  15. notified customer of a BO
  16. 90%+ call percentage on one day
  17. took three orders off hold in a day
  18. spoke with a customer with the letter "V" in their name
  19. received a call for an order in Canada
  20. defused a frustrated/irate customer
  21. post a tip for everyone in the "FullSource" Trillian chat
  22. dealt with an order with a safety vest other than yellow/orange
  23. sent a sales customer to Mylin/Dustin
  24. vendor unable to locate PO even though it was acknowledged