customercalled inabout anorder > 30days90%+ callpercentageon one daytook threeorders offhold in adaycustomerrequesting"freeship"stayed past4:50 pm/6:00pm due to acustomer onthe linehelpedout afellowCSRshipped anorder using acustomersUPS acctgot an updatedprocessing/shippinglead time from avendor. requestedto update cheatsheet.used your $25to help acustomer/orderdealt with anorder with asafety vestother thanyellow/orangehad a calllast morethan onehourhave lessthan four"Orderson Hold"received acall for anorder inCanadaansweredmore than60+ callsnotifiedcustomerof a BOprocessedan orderover 1kwon aKahoot!post a tip foreveryone inthe"FullSource"Trillian chatdefused afrustrated/iratecustomerresponded toover 35emailsthroughThunderbirdspoke with acustomerwith theletter "V" intheir nameprocessedtwoquotes inone dayvendor unableto locate POeven though itwasacknowledgedsent a salescustomer toMylin/Dustincustomercalled inabout anorder > 30days90%+ callpercentageon one daytook threeorders offhold in adaycustomerrequesting"freeship"stayed past4:50 pm/6:00pm due to acustomer onthe linehelpedout afellowCSRshipped anorder using acustomersUPS acctgot an updatedprocessing/shippinglead time from avendor. requestedto update cheatsheet.used your $25to help acustomer/orderdealt with anorder with asafety vestother thanyellow/orangehad a calllast morethan onehourhave lessthan four"Orderson Hold"received acall for anorder inCanadaansweredmore than60+ callsnotifiedcustomerof a BOprocessedan orderover 1kwon aKahoot!post a tip foreveryone inthe"FullSource"Trillian chatdefused afrustrated/iratecustomerresponded toover 35emailsthroughThunderbirdspoke with acustomerwith theletter "V" intheir nameprocessedtwoquotes inone dayvendor unableto locate POeven though itwasacknowledgedsent a salescustomer toMylin/Dustin

FS CSR Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. customer called in about an order > 30 days
  2. 90%+ call percentage on one day
  3. took three orders off hold in a day
  4. customer requesting "freeship"
  5. stayed past 4:50 pm/6:00 pm due to a customer on the line
  6. helped out a fellow CSR
  7. shipped an order using a customers UPS acct
  8. got an updated processing/shipping lead time from a vendor. requested to update cheat sheet.
  9. used your $25 to help a customer/order
  10. dealt with an order with a safety vest other than yellow/orange
  11. had a call last more than one hour
  12. have less than four "Orders on Hold"
  13. received a call for an order in Canada
  14. answered more than 60+ calls
  15. notified customer of a BO
  16. processed an order over 1k
  17. won a Kahoot!
  18. post a tip for everyone in the "FullSource" Trillian chat
  19. defused a frustrated/irate customer
  20. responded to over 35 emails through Thunderbird
  21. spoke with a customer with the letter "V" in their name
  22. processed two quotes in one day
  23. vendor unable to locate PO even though it was acknowledged
  24. sent a sales customer to Mylin/Dustin