responded toover 35emailsthroughThunderbirdsent a salescustomer toMylin/Dustinhelpedout afellowCSR90%+ callpercentageon one dayshipped anorder using acustomersUPS accttook threeorders offhold in adaycustomercalled inabout anorder > 30daysprocessedan orderover 1kgot an updatedprocessing/shippinglead time from avendor. requestedto update cheatsheet.spoke with acustomerwith theletter "V" intheir namestayed past4:50 pm/6:00pm due to acustomer onthe lineprocessedtwoquotes inone dayvendor unableto locate POeven though itwasacknowledgedhave lessthan four"Orderson Hold"defused afrustrated/iratecustomeransweredmore than60+ callswon aKahoot!post a tip foreveryone inthe"FullSource"Trillian chatcustomerrequesting"freeship"had a calllast morethan onehourdealt with anorder with asafety vestother thanyellow/orangenotifiedcustomerof a BOreceived acall for anorder inCanadaused your $25to help acustomer/orderresponded toover 35emailsthroughThunderbirdsent a salescustomer toMylin/Dustinhelpedout afellowCSR90%+ callpercentageon one dayshipped anorder using acustomersUPS accttook threeorders offhold in adaycustomercalled inabout anorder > 30daysprocessedan orderover 1kgot an updatedprocessing/shippinglead time from avendor. requestedto update cheatsheet.spoke with acustomerwith theletter "V" intheir namestayed past4:50 pm/6:00pm due to acustomer onthe lineprocessedtwoquotes inone dayvendor unableto locate POeven though itwasacknowledgedhave lessthan four"Orderson Hold"defused afrustrated/iratecustomeransweredmore than60+ callswon aKahoot!post a tip foreveryone inthe"FullSource"Trillian chatcustomerrequesting"freeship"had a calllast morethan onehourdealt with anorder with asafety vestother thanyellow/orangenotifiedcustomerof a BOreceived acall for anorder inCanadaused your $25to help acustomer/order

FS CSR Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. responded to over 35 emails through Thunderbird
  2. sent a sales customer to Mylin/Dustin
  3. helped out a fellow CSR
  4. 90%+ call percentage on one day
  5. shipped an order using a customers UPS acct
  6. took three orders off hold in a day
  7. customer called in about an order > 30 days
  8. processed an order over 1k
  9. got an updated processing/shipping lead time from a vendor. requested to update cheat sheet.
  10. spoke with a customer with the letter "V" in their name
  11. stayed past 4:50 pm/6:00 pm due to a customer on the line
  12. processed two quotes in one day
  13. vendor unable to locate PO even though it was acknowledged
  14. have less than four "Orders on Hold"
  15. defused a frustrated/irate customer
  16. answered more than 60+ calls
  17. won a Kahoot!
  18. post a tip for everyone in the "FullSource" Trillian chat
  19. customer requesting "freeship"
  20. had a call last more than one hour
  21. dealt with an order with a safety vest other than yellow/orange
  22. notified customer of a BO
  23. received a call for an order in Canada
  24. used your $25 to help a customer/order