Assigned FENto a job in ClaimCentre CN:________Date: _______Closed a claimCN: ________Date: _______Received atransferred callCN: ________Date: _______FreeSpace!Worked3 fullweeksAdded afunny memeto the teamchatDate: ______Paid anassessment feeinvoiceCN: ________Date: _______Sent an excessreceipt letterCN: ________Date: _______Sent a declineletterCN: ________Date: _______Lodged acomplaint &resolvedCN: ________Date: _______Phoned JLGCN: ______Date: _____Drank2LwaterHave >2voicemail fromthe same clientCN: ________Date: _______Took an inboundcall for DREC5BCN: ________Date: _______Lodged noenquiriesonto TSO ECfor 2 daysDates: _____Write 'staysafe' in anemailDate:______ Spoke tocustomer calledJasonCN: ________Date: _______Completed 15claim touchestodayCN's: ________Date: _______Sent a shinethank you cardto someoneDate: _______Who to:_______Raised aDesktopAssessmentCN: ________Date: _______Renamed alldocuments in aclaimCN: ________Date: _______Work fromhome...inslippersReceived ashine thankyou cardDate: _____Phoned BTINC: _____Date: _____Sent a complaintoutcome letter toa customerCN: ________Date: _______Assigned FENto a job in ClaimCentre CN:________Date: _______Closed a claimCN: ________Date: _______Received atransferred callCN: ________Date: _______FreeSpace!Worked3 fullweeksAdded afunny memeto the teamchatDate: ______Paid anassessment feeinvoiceCN: ________Date: _______Sent an excessreceipt letterCN: ________Date: _______Sent a declineletterCN: ________Date: _______Lodged acomplaint &resolvedCN: ________Date: _______Phoned JLGCN: ______Date: _____Drank2LwaterHave >2voicemail fromthe same clientCN: ________Date: _______Took an inboundcall for DREC5BCN: ________Date: _______Lodged noenquiriesonto TSO ECfor 2 daysDates: _____Write 'staysafe' in anemailDate:______ Spoke tocustomer calledJasonCN: ________Date: _______Completed 15claim touchestodayCN's: ________Date: _______Sent a shinethank you cardto someoneDate: _______Who to:_______Raised aDesktopAssessmentCN: ________Date: _______Renamed alldocuments in aclaimCN: ________Date: _______Work fromhome...inslippersReceived ashine thankyou cardDate: _____Phoned BTINC: _____Date: _____Sent a complaintoutcome letter toa customerCN: ________Date: _______

5D Virtual Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Assigned FEN to a job in Claim Centre CN: ________ Date: _______
  2. Closed a claim CN: ________ Date: _______
  3. Received a transferred call CN: ________ Date: _______
  4. Free Space!
  5. Worked 3 full weeks
  6. Added a funny meme to the team chat Date: ______
  7. Paid an assessment fee invoice CN: ________ Date: _______
  8. Sent an excess receipt letter CN: ________ Date: _______
  9. Sent a decline letter CN: ________ Date: _______
  10. Lodged a complaint & resolved CN: ________ Date: _______
  11. Phoned JLG CN: ______ Date: _____
  12. Drank 2L water
  13. Have >2 voicemail from the same client CN: ________ Date: _______
  14. Took an inbound call for DREC 5B CN: ________ Date: _______
  15. Lodged no enquiries onto TSO EC for 2 days Dates: _____
  16. Write 'stay safe' in an email Date:______
  17. Spoke to customer called Jason CN: ________ Date: _______
  18. Completed 15 claim touches today CN's: ________ Date: _______
  19. Sent a shine thank you card to someone Date: _______ Who to: _______
  20. Raised a Desktop Assessment CN: ________ Date: _______
  21. Renamed all documents in a claim CN: ________ Date: _______
  22. Work from home...in slippers
  23. Received a shine thank you card Date: _____
  24. Phoned BT INC: _____ Date: _____
  25. Sent a complaint outcome letter to a customer CN: ________ Date: _______