Sent a complaintoutcome letter toa customerCN: ________Date: _______Assigned FENto a job in ClaimCentre CN:________Date: _______Have >2voicemail fromthe same clientCN: ________Date: _______Phoned JLGCN: ______Date: _____Sent an excessreceipt letterCN: ________Date: _______Work fromhome...inslippersClosed a claimCN: ________Date: _______Raised aDesktopAssessmentCN: ________Date: _______Sent a declineletterCN: ________Date: _______Paid anassessment feeinvoiceCN: ________Date: _______FreeSpace!Added afunny memeto the teamchatDate: ______Lodged noenquiriesonto TSO ECfor 2 daysDates: _____Write 'staysafe' in anemailDate:______ Sent a shinethank you cardto someoneDate: _______Who to:_______Renamed alldocuments in aclaimCN: ________Date: _______Lodged acomplaint &resolvedCN: ________Date: _______Phoned BTINC: _____Date: _____Drank2LwaterWorked3 fullweeksSpoke tocustomer calledJasonCN: ________Date: _______Received atransferred callCN: ________Date: _______Completed 15claim touchestodayCN's: ________Date: _______Received ashine thankyou cardDate: _____Took an inboundcall for DREC5BCN: ________Date: _______Sent a complaintoutcome letter toa customerCN: ________Date: _______Assigned FENto a job in ClaimCentre CN:________Date: _______Have >2voicemail fromthe same clientCN: ________Date: _______Phoned JLGCN: ______Date: _____Sent an excessreceipt letterCN: ________Date: _______Work fromhome...inslippersClosed a claimCN: ________Date: _______Raised aDesktopAssessmentCN: ________Date: _______Sent a declineletterCN: ________Date: _______Paid anassessment feeinvoiceCN: ________Date: _______FreeSpace!Added afunny memeto the teamchatDate: ______Lodged noenquiriesonto TSO ECfor 2 daysDates: _____Write 'staysafe' in anemailDate:______ Sent a shinethank you cardto someoneDate: _______Who to:_______Renamed alldocuments in aclaimCN: ________Date: _______Lodged acomplaint &resolvedCN: ________Date: _______Phoned BTINC: _____Date: _____Drank2LwaterWorked3 fullweeksSpoke tocustomer calledJasonCN: ________Date: _______Received atransferred callCN: ________Date: _______Completed 15claim touchestodayCN's: ________Date: _______Received ashine thankyou cardDate: _____Took an inboundcall for DREC5BCN: ________Date: _______

5D Virtual Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Sent a complaint outcome letter to a customer CN: ________ Date: _______
  2. Assigned FEN to a job in Claim Centre CN: ________ Date: _______
  3. Have >2 voicemail from the same client CN: ________ Date: _______
  4. Phoned JLG CN: ______ Date: _____
  5. Sent an excess receipt letter CN: ________ Date: _______
  6. Work from home...in slippers
  7. Closed a claim CN: ________ Date: _______
  8. Raised a Desktop Assessment CN: ________ Date: _______
  9. Sent a decline letter CN: ________ Date: _______
  10. Paid an assessment fee invoice CN: ________ Date: _______
  11. Free Space!
  12. Added a funny meme to the team chat Date: ______
  13. Lodged no enquiries onto TSO EC for 2 days Dates: _____
  14. Write 'stay safe' in an email Date:______
  15. Sent a shine thank you card to someone Date: _______ Who to: _______
  16. Renamed all documents in a claim CN: ________ Date: _______
  17. Lodged a complaint & resolved CN: ________ Date: _______
  18. Phoned BT INC: _____ Date: _____
  19. Drank 2L water
  20. Worked 3 full weeks
  21. Spoke to customer called Jason CN: ________ Date: _______
  22. Received a transferred call CN: ________ Date: _______
  23. Completed 15 claim touches today CN's: ________ Date: _______
  24. Received a shine thank you card Date: _____
  25. Took an inbound call for DREC 5B CN: ________ Date: _______