Renamed all documents in a claim CN: ________ Date: _______ Raised a Desktop Assessment CN: ________ Date: _______ Lodged no enquiries onto TSO EC for 2 days Dates: _____ Sent a shine thank you card to someone Date: _______ Who to: _______ Phoned BT INC: _____ Date: _____ Work from home...in slippers Completed 15 claim touches today CN's: ________ Date: _______ Sent an excess receipt letter CN: ________ Date: _______ Received a transferred call CN: ________ Date: _______ Drank 2L water Added a funny meme to the team chat Date: ______ Spoke to customer called Jason CN: ________ Date: _______ Free Space! Took an inbound call for DREC 5B CN: ________ Date: _______ Paid an assessment fee invoice CN: ________ Date: _______ Assigned FEN to a job in Claim Centre CN: ________ Date: _______ Lodged a complaint & resolved CN: ________ Date: _______ Sent a decline letter CN: ________ Date: _______ Closed a claim CN: ________ Date: _______ Worked 3 full weeks Phoned JLG CN: ______ Date: _____ Sent a complaint outcome letter to a customer CN: ________ Date: _______ Received a shine thank you card Date: _____ Have >2 voicemail from the same client CN: ________ Date: _______ Write 'stay safe' in an email Date:______ Renamed all documents in a claim CN: ________ Date: _______ Raised a Desktop Assessment CN: ________ Date: _______ Lodged no enquiries onto TSO EC for 2 days Dates: _____ Sent a shine thank you card to someone Date: _______ Who to: _______ Phoned BT INC: _____ Date: _____ Work from home...in slippers Completed 15 claim touches today CN's: ________ Date: _______ Sent an excess receipt letter CN: ________ Date: _______ Received a transferred call CN: ________ Date: _______ Drank 2L water Added a funny meme to the team chat Date: ______ Spoke to customer called Jason CN: ________ Date: _______ Free Space! Took an inbound call for DREC 5B CN: ________ Date: _______ Paid an assessment fee invoice CN: ________ Date: _______ Assigned FEN to a job in Claim Centre CN: ________ Date: _______ Lodged a complaint & resolved CN: ________ Date: _______ Sent a decline letter CN: ________ Date: _______ Closed a claim CN: ________ Date: _______ Worked 3 full weeks Phoned JLG CN: ______ Date: _____ Sent a complaint outcome letter to a customer CN: ________ Date: _______ Received a shine thank you card Date: _____ Have >2 voicemail from the same client CN: ________ Date: _______ Write 'stay safe' in an email Date:______
(Print)
Renamed all documents in a claim
CN: ________
Date: _______
Raised a Desktop Assessment
CN: ________
Date: _______
Lodged no enquiries onto TSO EC for 2 days
Dates: _____
Sent a shine thank you card to someone
Date: _______
Who to: _______
Phoned BT
INC: _____
Date: _____
Work from home...in slippers
Completed 15 claim touches today
CN's: ________
Date: _______
Sent an excess receipt letter
CN: ________
Date: _______
Received a transferred call
CN: ________
Date: _______
Drank 2L water
Added a funny meme to the team chat
Date: ______
Spoke to customer called Jason
CN: ________
Date: _______
Free Space!
Took an inbound call for DREC 5B
CN: ________
Date: _______
Paid an assessment fee invoice
CN: ________
Date: _______
Assigned FEN to a job in Claim Centre CN: ________
Date: _______
Lodged a complaint & resolved
CN: ________
Date: _______
Sent a decline letter
CN: ________
Date: _______
Closed a claim
CN: ________
Date: _______
Worked 3 full weeks
Phoned JLG
CN: ______
Date: _____
Sent a complaint outcome letter to a customer
CN: ________
Date: _______
Received a shine thank you card
Date: _____
Have >2 voicemail from the same client
CN: ________
Date: _______
Write 'stay safe' in an email
Date:______
