Work from home...in slippers Sent a complaint outcome letter to a customer CN: ________ Date: _______ Sent a shine thank you card to someone Date: _______ Who to: _______ Closed a claim CN: ________ Date: _______ Lodged a complaint & resolved CN: ________ Date: _______ Raised a Desktop Assessment CN: ________ Date: _______ Received a shine thank you card Date: _____ Sent a decline letter CN: ________ Date: _______ Renamed all documents in a claim CN: ________ Date: _______ Took an inbound call for DREC 5B CN: ________ Date: _______ Completed 15 claim touches today CN's: ________ Date: _______ Assigned FEN to a job in Claim Centre CN: ________ Date: _______ Worked 3 full weeks Write 'stay safe' in an email Date:______ Lodged no enquiries onto TSO EC for 2 days Dates: _____ Have >2 voicemail from the same client CN: ________ Date: _______ Free Space! Paid an assessment fee invoice CN: ________ Date: _______ Phoned JLG CN: ______ Date: _____ Drank 2L water Spoke to customer called Jason CN: ________ Date: _______ Received a transferred call CN: ________ Date: _______ Sent an excess receipt letter CN: ________ Date: _______ Phoned BT INC: _____ Date: _____ Added a funny meme to the team chat Date: ______ Work from home...in slippers Sent a complaint outcome letter to a customer CN: ________ Date: _______ Sent a shine thank you card to someone Date: _______ Who to: _______ Closed a claim CN: ________ Date: _______ Lodged a complaint & resolved CN: ________ Date: _______ Raised a Desktop Assessment CN: ________ Date: _______ Received a shine thank you card Date: _____ Sent a decline letter CN: ________ Date: _______ Renamed all documents in a claim CN: ________ Date: _______ Took an inbound call for DREC 5B CN: ________ Date: _______ Completed 15 claim touches today CN's: ________ Date: _______ Assigned FEN to a job in Claim Centre CN: ________ Date: _______ Worked 3 full weeks Write 'stay safe' in an email Date:______ Lodged no enquiries onto TSO EC for 2 days Dates: _____ Have >2 voicemail from the same client CN: ________ Date: _______ Free Space! Paid an assessment fee invoice CN: ________ Date: _______ Phoned JLG CN: ______ Date: _____ Drank 2L water Spoke to customer called Jason CN: ________ Date: _______ Received a transferred call CN: ________ Date: _______ Sent an excess receipt letter CN: ________ Date: _______ Phoned BT INC: _____ Date: _____ Added a funny meme to the team chat Date: ______
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Work from home...in slippers
Sent a complaint outcome letter to a customer
CN: ________
Date: _______
Sent a shine thank you card to someone
Date: _______
Who to: _______
Closed a claim
CN: ________
Date: _______
Lodged a complaint & resolved
CN: ________
Date: _______
Raised a Desktop Assessment
CN: ________
Date: _______
Received a shine thank you card
Date: _____
Sent a decline letter
CN: ________
Date: _______
Renamed all documents in a claim
CN: ________
Date: _______
Took an inbound call for DREC 5B
CN: ________
Date: _______
Completed 15 claim touches today
CN's: ________
Date: _______
Assigned FEN to a job in Claim Centre CN: ________
Date: _______
Worked 3 full weeks
Write 'stay safe' in an email
Date:______
Lodged no enquiries onto TSO EC for 2 days
Dates: _____
Have >2 voicemail from the same client
CN: ________
Date: _______
Free Space!
Paid an assessment fee invoice
CN: ________
Date: _______
Phoned JLG
CN: ______
Date: _____
Drank 2L water
Spoke to customer called Jason
CN: ________
Date: _______
Received a transferred call
CN: ________
Date: _______
Sent an excess receipt letter
CN: ________
Date: _______
Phoned BT
INC: _____
Date: _____
Added a funny meme to the team chat
Date: ______