Sent a shinethank you cardto someoneDate: _______Who to:_______Closed a claimCN: ________Date: _______Spoke tocustomer calledJasonCN: ________Date: _______Lodged noenquiriesonto TSO ECfor 2 daysDates: _____Raised aDesktopAssessmentCN: ________Date: _______Took an inboundcall for DREC5BCN: ________Date: _______Assigned FENto a job in ClaimCentre CN:________Date: _______Phoned BTINC: _____Date: _____Added afunny memeto the teamchatDate: ______Write 'staysafe' in anemailDate:______ FreeSpace!Sent a complaintoutcome letter toa customerCN: ________Date: _______Paid anassessment feeinvoiceCN: ________Date: _______Drank2LwaterRenamed alldocuments in aclaimCN: ________Date: _______Work fromhome...inslippersReceived atransferred callCN: ________Date: _______Received ashine thankyou cardDate: _____Sent an excessreceipt letterCN: ________Date: _______Phoned JLGCN: ______Date: _____Completed 15claim touchestodayCN's: ________Date: _______Worked3 fullweeksSent a declineletterCN: ________Date: _______Have >2voicemail fromthe same clientCN: ________Date: _______Lodged acomplaint &resolvedCN: ________Date: _______Sent a shinethank you cardto someoneDate: _______Who to:_______Closed a claimCN: ________Date: _______Spoke tocustomer calledJasonCN: ________Date: _______Lodged noenquiriesonto TSO ECfor 2 daysDates: _____Raised aDesktopAssessmentCN: ________Date: _______Took an inboundcall for DREC5BCN: ________Date: _______Assigned FENto a job in ClaimCentre CN:________Date: _______Phoned BTINC: _____Date: _____Added afunny memeto the teamchatDate: ______Write 'staysafe' in anemailDate:______ FreeSpace!Sent a complaintoutcome letter toa customerCN: ________Date: _______Paid anassessment feeinvoiceCN: ________Date: _______Drank2LwaterRenamed alldocuments in aclaimCN: ________Date: _______Work fromhome...inslippersReceived atransferred callCN: ________Date: _______Received ashine thankyou cardDate: _____Sent an excessreceipt letterCN: ________Date: _______Phoned JLGCN: ______Date: _____Completed 15claim touchestodayCN's: ________Date: _______Worked3 fullweeksSent a declineletterCN: ________Date: _______Have >2voicemail fromthe same clientCN: ________Date: _______Lodged acomplaint &resolvedCN: ________Date: _______

5D Virtual Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Sent a shine thank you card to someone Date: _______ Who to: _______
  2. Closed a claim CN: ________ Date: _______
  3. Spoke to customer called Jason CN: ________ Date: _______
  4. Lodged no enquiries onto TSO EC for 2 days Dates: _____
  5. Raised a Desktop Assessment CN: ________ Date: _______
  6. Took an inbound call for DREC 5B CN: ________ Date: _______
  7. Assigned FEN to a job in Claim Centre CN: ________ Date: _______
  8. Phoned BT INC: _____ Date: _____
  9. Added a funny meme to the team chat Date: ______
  10. Write 'stay safe' in an email Date:______
  11. Free Space!
  12. Sent a complaint outcome letter to a customer CN: ________ Date: _______
  13. Paid an assessment fee invoice CN: ________ Date: _______
  14. Drank 2L water
  15. Renamed all documents in a claim CN: ________ Date: _______
  16. Work from home...in slippers
  17. Received a transferred call CN: ________ Date: _______
  18. Received a shine thank you card Date: _____
  19. Sent an excess receipt letter CN: ________ Date: _______
  20. Phoned JLG CN: ______ Date: _____
  21. Completed 15 claim touches today CN's: ________ Date: _______
  22. Worked 3 full weeks
  23. Sent a decline letter CN: ________ Date: _______
  24. Have >2 voicemail from the same client CN: ________ Date: _______
  25. Lodged a complaint & resolved CN: ________ Date: _______