Assigned FEN to a job in Claim Centre CN: ________ Date: _______ Work from home...in slippers Have >2 voicemail from the same client CN: ________ Date: _______ Paid an assessment fee invoice CN: ________ Date: _______ Sent a decline letter CN: ________ Date: _______ Free Space! Lodged a complaint & resolved CN: ________ Date: _______ Worked 3 full weeks Sent a shine thank you card to someone Date: _______ Who to: _______ Completed 15 claim touches today CN's: ________ Date: _______ Took an inbound call for DREC 5B CN: ________ Date: _______ Received a transferred call CN: ________ Date: _______ Closed a claim CN: ________ Date: _______ Sent a complaint outcome letter to a customer CN: ________ Date: _______ Raised a Desktop Assessment CN: ________ Date: _______ Spoke to customer called Jason CN: ________ Date: _______ Phoned JLG CN: ______ Date: _____ Phoned BT INC: _____ Date: _____ Sent an excess receipt letter CN: ________ Date: _______ Drank 2L water Lodged no enquiries onto TSO EC for 2 days Dates: _____ Received a shine thank you card Date: _____ Write 'stay safe' in an email Date:______ Renamed all documents in a claim CN: ________ Date: _______ Added a funny meme to the team chat Date: ______ Assigned FEN to a job in Claim Centre CN: ________ Date: _______ Work from home...in slippers Have >2 voicemail from the same client CN: ________ Date: _______ Paid an assessment fee invoice CN: ________ Date: _______ Sent a decline letter CN: ________ Date: _______ Free Space! Lodged a complaint & resolved CN: ________ Date: _______ Worked 3 full weeks Sent a shine thank you card to someone Date: _______ Who to: _______ Completed 15 claim touches today CN's: ________ Date: _______ Took an inbound call for DREC 5B CN: ________ Date: _______ Received a transferred call CN: ________ Date: _______ Closed a claim CN: ________ Date: _______ Sent a complaint outcome letter to a customer CN: ________ Date: _______ Raised a Desktop Assessment CN: ________ Date: _______ Spoke to customer called Jason CN: ________ Date: _______ Phoned JLG CN: ______ Date: _____ Phoned BT INC: _____ Date: _____ Sent an excess receipt letter CN: ________ Date: _______ Drank 2L water Lodged no enquiries onto TSO EC for 2 days Dates: _____ Received a shine thank you card Date: _____ Write 'stay safe' in an email Date:______ Renamed all documents in a claim CN: ________ Date: _______ Added a funny meme to the team chat Date: ______
(Print)
Assigned FEN to a job in Claim Centre CN: ________
Date: _______
Work from home...in slippers
Have >2 voicemail from the same client
CN: ________
Date: _______
Paid an assessment fee invoice
CN: ________
Date: _______
Sent a decline letter
CN: ________
Date: _______
Free Space!
Lodged a complaint & resolved
CN: ________
Date: _______
Worked 3 full weeks
Sent a shine thank you card to someone
Date: _______
Who to: _______
Completed 15 claim touches today
CN's: ________
Date: _______
Took an inbound call for DREC 5B
CN: ________
Date: _______
Received a transferred call
CN: ________
Date: _______
Closed a claim
CN: ________
Date: _______
Sent a complaint outcome letter to a customer
CN: ________
Date: _______
Raised a Desktop Assessment
CN: ________
Date: _______
Spoke to customer called Jason
CN: ________
Date: _______
Phoned JLG
CN: ______
Date: _____
Phoned BT
INC: _____
Date: _____
Sent an excess receipt letter
CN: ________
Date: _______
Drank 2L water
Lodged no enquiries onto TSO EC for 2 days
Dates: _____
Received a shine thank you card
Date: _____
Write 'stay safe' in an email
Date:______
Renamed all documents in a claim
CN: ________
Date: _______
Added a funny meme to the team chat
Date: ______
