Give out a timebound agenda Express transfer a client to another associate Help a client update beneficiaries Show a client how to view statements Use Help Desk on a call Send an e-kit to a client Direct the client to use the website Client fails verification Use RepWebView Thank a client for choosing Fidelity Enroll a client in Fidelity MyVoice Use glance with a client Provide a quote for a security Perform manual verification Complete a password reset Update address or phone number Make an outbound call/OTP Warm transfer a client to another associate Provide an account's balance Give ownership or role statement Help a client add an authorized user Add Symantic VIP Access to an account Complete high-risk transaction verification Leave a note in Salesforce Give out a timebound agenda Express transfer a client to another associate Help a client update beneficiaries Show a client how to view statements Use Help Desk on a call Send an e-kit to a client Direct the client to use the website Client fails verification Use RepWebView Thank a client for choosing Fidelity Enroll a client in Fidelity MyVoice Use glance with a client Provide a quote for a security Perform manual verification Complete a password reset Update address or phone number Make an outbound call/OTP Warm transfer a client to another associate Provide an account's balance Give ownership or role statement Help a client add an authorized user Add Symantic VIP Access to an account Complete high-risk transaction verification Leave a note in Salesforce
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Give out a timebound agenda
Express transfer a client to another associate
Help a client update beneficiaries
Show a client how to view statements
Use Help Desk on a call
Send an e-kit to a client
Direct the client to use the website
Client fails verification
Use RepWebView
Thank a client for choosing Fidelity
Enroll a client in Fidelity MyVoice
Use glance with a client
Provide a quote for a security
Perform manual verification
Complete a password reset
Update address or phone number
Make an outbound call/OTP
Warm transfer a client to another associate
Provide an account's balance
Give ownership or role statement
Help a client add an authorized user
Add Symantic VIP Access to an account
Complete high-risk transaction verification
Leave a note in Salesforce