Below60Hold95% oraboveHero15%Reships25Surveys550AHT50Surveys60Hold8% orlessABS85%Adherence10% orlessReship0%ABS5 orlessACW90%HERO80%NPS85%NPS15Surveys18%Reship450 orbelowAHT90% orhigherAdherence30Surveys75Surveys85%Hero90% oraboveNPS500AHTBelow60Hold95% oraboveHero15%Reships25Surveys550AHT50Surveys60Hold8% orlessABS85%Adherence10% orlessReship0%ABS5 orlessACW90%HERO80%NPS85%NPS15Surveys18%Reship450 orbelowAHT90% orhigherAdherence30Surveys75Surveys85%Hero90% oraboveNPS500AHT

DRW Metrics Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Below 60 Hold
  2. 95% or above Hero
  3. 15% Reships
  4. 25 Surveys
  5. 550 AHT
  6. 50 Surveys
  7. 60 Hold
  8. 8% or less ABS
  9. 85% Adherence
  10. 10% or less Reship
  11. 0% ABS
  12. 5 or less ACW
  13. 90% HERO
  14. 80% NPS
  15. 85% NPS
  16. 15 Surveys
  17. 18% Reship
  18. 450 or below AHT
  19. 90% or higher Adherence
  20. 30 Surveys
  21. 75 Surveys
  22. 85% Hero
  23. 90% or above NPS
  24. 500 AHT