Below60Hold90%HERO18%Reship30Surveys85%Hero5 orlessACW95% oraboveHero85%NPS90% oraboveNPS15Surveys25Surveys60Hold90% orhigherAdherence15%Reships8% orlessABS85%Adherence75Surveys500AHT10% orlessReship80%NPS50Surveys450 orbelowAHT550AHT0%ABSBelow60Hold90%HERO18%Reship30Surveys85%Hero5 orlessACW95% oraboveHero85%NPS90% oraboveNPS15Surveys25Surveys60Hold90% orhigherAdherence15%Reships8% orlessABS85%Adherence75Surveys500AHT10% orlessReship80%NPS50Surveys450 orbelowAHT550AHT0%ABS

DRW Metrics Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Below 60 Hold
  2. 90% HERO
  3. 18% Reship
  4. 30 Surveys
  5. 85% Hero
  6. 5 or less ACW
  7. 95% or above Hero
  8. 85% NPS
  9. 90% or above NPS
  10. 15 Surveys
  11. 25 Surveys
  12. 60 Hold
  13. 90% or higher Adherence
  14. 15% Reships
  15. 8% or less ABS
  16. 85% Adherence
  17. 75 Surveys
  18. 500 AHT
  19. 10% or less Reship
  20. 80% NPS
  21. 50 Surveys
  22. 450 or below AHT
  23. 550 AHT
  24. 0% ABS