95% oraboveHero85%NPS15%Reships85%Adherence90%HERO60Hold50Surveys85%Hero5 orlessACW450 orbelowAHT80%NPS550AHT15Surveys30Surveys90% oraboveNPS90% orhigherAdherence75SurveysBelow60Hold8% orlessABS25Surveys0%ABS10% orlessReship18%Reship500AHT95% oraboveHero85%NPS15%Reships85%Adherence90%HERO60Hold50Surveys85%Hero5 orlessACW450 orbelowAHT80%NPS550AHT15Surveys30Surveys90% oraboveNPS90% orhigherAdherence75SurveysBelow60Hold8% orlessABS25Surveys0%ABS10% orlessReship18%Reship500AHT

DRW Metrics Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 95% or above Hero
  2. 85% NPS
  3. 15% Reships
  4. 85% Adherence
  5. 90% HERO
  6. 60 Hold
  7. 50 Surveys
  8. 85% Hero
  9. 5 or less ACW
  10. 450 or below AHT
  11. 80% NPS
  12. 550 AHT
  13. 15 Surveys
  14. 30 Surveys
  15. 90% or above NPS
  16. 90% or higher Adherence
  17. 75 Surveys
  18. Below 60 Hold
  19. 8% or less ABS
  20. 25 Surveys
  21. 0% ABS
  22. 10% or less Reship
  23. 18% Reship
  24. 500 AHT