60Hold85%Adherence15Surveys75Surveys450 orbelowAHT90%HERO50SurveysBelow60Hold15%Reships10% orlessReship550AHT90% orhigherAdherence95% oraboveHero85%Hero80%NPS8% orlessABS0%ABS5 orlessACW25Surveys18%Reship85%NPS30Surveys500AHT90% oraboveNPS60Hold85%Adherence15Surveys75Surveys450 orbelowAHT90%HERO50SurveysBelow60Hold15%Reships10% orlessReship550AHT90% orhigherAdherence95% oraboveHero85%Hero80%NPS8% orlessABS0%ABS5 orlessACW25Surveys18%Reship85%NPS30Surveys500AHT90% oraboveNPS

DRW Metrics Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 60 Hold
  2. 85% Adherence
  3. 15 Surveys
  4. 75 Surveys
  5. 450 or below AHT
  6. 90% HERO
  7. 50 Surveys
  8. Below 60 Hold
  9. 15% Reships
  10. 10% or less Reship
  11. 550 AHT
  12. 90% or higher Adherence
  13. 95% or above Hero
  14. 85% Hero
  15. 80% NPS
  16. 8% or less ABS
  17. 0% ABS
  18. 5 or less ACW
  19. 25 Surveys
  20. 18% Reship
  21. 85% NPS
  22. 30 Surveys
  23. 500 AHT
  24. 90% or above NPS