550AHT90% oraboveNPS75Surveys10% orlessReship15Surveys85%Adherence50Surveys450 orbelowAHT15%Reships30Surveys85%Hero8% orlessABS5 orlessACW95% oraboveHero60HoldBelow60Hold500AHT0%ABS80%NPS85%NPS90% orhigherAdherence90%HERO25Surveys18%Reship550AHT90% oraboveNPS75Surveys10% orlessReship15Surveys85%Adherence50Surveys450 orbelowAHT15%Reships30Surveys85%Hero8% orlessABS5 orlessACW95% oraboveHero60HoldBelow60Hold500AHT0%ABS80%NPS85%NPS90% orhigherAdherence90%HERO25Surveys18%Reship

DRW Metrics Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 550 AHT
  2. 90% or above NPS
  3. 75 Surveys
  4. 10% or less Reship
  5. 15 Surveys
  6. 85% Adherence
  7. 50 Surveys
  8. 450 or below AHT
  9. 15% Reships
  10. 30 Surveys
  11. 85% Hero
  12. 8% or less ABS
  13. 5 or less ACW
  14. 95% or above Hero
  15. 60 Hold
  16. Below 60 Hold
  17. 500 AHT
  18. 0% ABS
  19. 80% NPS
  20. 85% NPS
  21. 90% or higher Adherence
  22. 90% HERO
  23. 25 Surveys
  24. 18% Reship