90%HERO80%NPS85%AdherenceBelow60Hold50Surveys0%ABS15%Reships85%Hero450 orbelowAHT5 orlessACW550AHT15Surveys85%NPS75Surveys8% orlessABS90% orhigherAdherence10% orlessReship25Surveys500AHT30Surveys90% oraboveNPS18%Reship60Hold95% oraboveHero90%HERO80%NPS85%AdherenceBelow60Hold50Surveys0%ABS15%Reships85%Hero450 orbelowAHT5 orlessACW550AHT15Surveys85%NPS75Surveys8% orlessABS90% orhigherAdherence10% orlessReship25Surveys500AHT30Surveys90% oraboveNPS18%Reship60Hold95% oraboveHero

DRW Metrics Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 90% HERO
  2. 80% NPS
  3. 85% Adherence
  4. Below 60 Hold
  5. 50 Surveys
  6. 0% ABS
  7. 15% Reships
  8. 85% Hero
  9. 450 or below AHT
  10. 5 or less ACW
  11. 550 AHT
  12. 15 Surveys
  13. 85% NPS
  14. 75 Surveys
  15. 8% or less ABS
  16. 90% or higher Adherence
  17. 10% or less Reship
  18. 25 Surveys
  19. 500 AHT
  20. 30 Surveys
  21. 90% or above NPS
  22. 18% Reship
  23. 60 Hold
  24. 95% or above Hero