Below60Hold95% oraboveHero25Surveys450 orbelowAHT18%Reship85%NPS30Surveys90% orhigherAdherence50Surveys550AHT90% oraboveNPS15%Reships75Surveys80%NPS85%Adherence0%ABS10% orlessReship15Surveys85%Hero500AHT60Hold90%HERO8% orlessABS5 orlessACWBelow60Hold95% oraboveHero25Surveys450 orbelowAHT18%Reship85%NPS30Surveys90% orhigherAdherence50Surveys550AHT90% oraboveNPS15%Reships75Surveys80%NPS85%Adherence0%ABS10% orlessReship15Surveys85%Hero500AHT60Hold90%HERO8% orlessABS5 orlessACW

DRW Metrics Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Below 60 Hold
  2. 95% or above Hero
  3. 25 Surveys
  4. 450 or below AHT
  5. 18% Reship
  6. 85% NPS
  7. 30 Surveys
  8. 90% or higher Adherence
  9. 50 Surveys
  10. 550 AHT
  11. 90% or above NPS
  12. 15% Reships
  13. 75 Surveys
  14. 80% NPS
  15. 85% Adherence
  16. 0% ABS
  17. 10% or less Reship
  18. 15 Surveys
  19. 85% Hero
  20. 500 AHT
  21. 60 Hold
  22. 90% HERO
  23. 8% or less ABS
  24. 5 or less ACW