InternationalStudentHasn'tacceptedFinancialAidHow do Iget mytranscriptI have beenon hold for___ minutesToo muchbackgroundnoiseYelling orswearingWhen willmy FinancialAid beapplied?Can I speakto specific FAcounselor?Who isn't theircounselor.MissingMPNCSEHoldWhere'smy Heerfgrant?MissingitemsholdI need to payoff my tuitioncan I paythat withyou?I need tospeak toFinancial Aidabout myTOPSParentcalls youa petnameI don'tknow myW number.RareParent(NiceParent)"Can Ispeak to amanager?"I needmoremoney asemester.CryingWhy do Istill oweso much?Hard tounderstandname orW#UnauthorizedParentScholarshipsput you onhold.InternationalStudentHasn'tacceptedFinancialAidHow do Iget mytranscriptI have beenon hold for___ minutesToo muchbackgroundnoiseYelling orswearingWhen willmy FinancialAid beapplied?Can I speakto specific FAcounselor?Who isn't theircounselor.MissingMPNCSEHoldWhere'smy Heerfgrant?MissingitemsholdI need to payoff my tuitioncan I paythat withyou?I need tospeak toFinancial Aidabout myTOPSParentcalls youa petnameI don'tknow myW number.RareParent(NiceParent)"Can Ispeak to amanager?"I needmoremoney asemester.CryingWhy do Istill oweso much?Hard tounderstandname orW#UnauthorizedParentScholarshipsput you onhold.

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. International Student
  2. Hasn't accepted Financial Aid
  3. How do I get my transcript
  4. I have been on hold for ___ minutes
  5. Too much background noise
  6. Yelling or swearing
  7. When will my Financial Aid be applied?
  8. Can I speak to specific FA counselor? Who isn't their counselor.
  9. Missing MPN
  10. CSE Hold
  11. Where's my Heerf grant?
  12. Missing items hold
  13. I need to pay off my tuition can I pay that with you?
  14. I need to speak to Financial Aid about my TOPS
  15. Parent calls you a pet name
  16. I don't know my W number .
  17. Rare Parent (Nice Parent)
  18. "Can I speak to a manager?"
  19. I need more money a semester.
  20. Crying
  21. Why do I still owe so much?
  22. Hard to understand name or W#
  23. Unauthorized Parent
  24. Scholarships put you on hold.