MissingMPNI needmoremoney asemester.Too muchbackgroundnoiseRareParent(NiceParent)I have beenon hold for___ minutesI need to payoff my tuitioncan I paythat withyou?UnauthorizedParent"Can Ispeak to amanager?"Yelling orswearingScholarshipsput you onhold.I need tospeak toFinancial Aidabout myTOPSHard tounderstandname orW#CSEHoldParentcalls youa petnameI don'tknow myW number.When willmy FinancialAid beapplied?Why do Istill oweso much?Can I speakto specific FAcounselor?Who isn't theircounselor.How do Iget mytranscriptInternationalStudentWhere'smy Heerfgrant?CryingHasn'tacceptedFinancialAidMissingitemsholdMissingMPNI needmoremoney asemester.Too muchbackgroundnoiseRareParent(NiceParent)I have beenon hold for___ minutesI need to payoff my tuitioncan I paythat withyou?UnauthorizedParent"Can Ispeak to amanager?"Yelling orswearingScholarshipsput you onhold.I need tospeak toFinancial Aidabout myTOPSHard tounderstandname orW#CSEHoldParentcalls youa petnameI don'tknow myW number.When willmy FinancialAid beapplied?Why do Istill oweso much?Can I speakto specific FAcounselor?Who isn't theircounselor.How do Iget mytranscriptInternationalStudentWhere'smy Heerfgrant?CryingHasn'tacceptedFinancialAidMissingitemshold

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Missing MPN
  2. I need more money a semester.
  3. Too much background noise
  4. Rare Parent (Nice Parent)
  5. I have been on hold for ___ minutes
  6. I need to pay off my tuition can I pay that with you?
  7. Unauthorized Parent
  8. "Can I speak to a manager?"
  9. Yelling or swearing
  10. Scholarships put you on hold.
  11. I need to speak to Financial Aid about my TOPS
  12. Hard to understand name or W#
  13. CSE Hold
  14. Parent calls you a pet name
  15. I don't know my W number .
  16. When will my Financial Aid be applied?
  17. Why do I still owe so much?
  18. Can I speak to specific FA counselor? Who isn't their counselor.
  19. How do I get my transcript
  20. International Student
  21. Where's my Heerf grant?
  22. Crying
  23. Hasn't accepted Financial Aid
  24. Missing items hold