Can I speakto specific FAcounselor?Who isn't theircounselor.Hard tounderstandname orW#UnauthorizedParentI needmoremoney asemester.CSEHoldScholarshipsput you onhold.CryingMissingMPNParentcalls youa petnameI don'tknow myW number.Too muchbackgroundnoiseI have beenon hold for___ minutes"Can Ispeak to amanager?"I need tospeak toFinancial Aidabout myTOPSYelling orswearingI need to payoff my tuitioncan I paythat withyou?RareParent(NiceParent)Why do Istill oweso much?Hasn'tacceptedFinancialAidWhen willmy FinancialAid beapplied?Where'smy Heerfgrant?How do Iget mytranscriptInternationalStudentMissingitemsholdCan I speakto specific FAcounselor?Who isn't theircounselor.Hard tounderstandname orW#UnauthorizedParentI needmoremoney asemester.CSEHoldScholarshipsput you onhold.CryingMissingMPNParentcalls youa petnameI don'tknow myW number.Too muchbackgroundnoiseI have beenon hold for___ minutes"Can Ispeak to amanager?"I need tospeak toFinancial Aidabout myTOPSYelling orswearingI need to payoff my tuitioncan I paythat withyou?RareParent(NiceParent)Why do Istill oweso much?Hasn'tacceptedFinancialAidWhen willmy FinancialAid beapplied?Where'smy Heerfgrant?How do Iget mytranscriptInternationalStudentMissingitemshold

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Can I speak to specific FA counselor? Who isn't their counselor.
  2. Hard to understand name or W#
  3. Unauthorized Parent
  4. I need more money a semester.
  5. CSE Hold
  6. Scholarships put you on hold.
  7. Crying
  8. Missing MPN
  9. Parent calls you a pet name
  10. I don't know my W number .
  11. Too much background noise
  12. I have been on hold for ___ minutes
  13. "Can I speak to a manager?"
  14. I need to speak to Financial Aid about my TOPS
  15. Yelling or swearing
  16. I need to pay off my tuition can I pay that with you?
  17. Rare Parent (Nice Parent)
  18. Why do I still owe so much?
  19. Hasn't accepted Financial Aid
  20. When will my Financial Aid be applied?
  21. Where's my Heerf grant?
  22. How do I get my transcript
  23. International Student
  24. Missing items hold