Hasn'tacceptedFinancialAidI have beenon hold for___ minutesWhen willmy FinancialAid beapplied?I need tospeak toFinancial Aidabout myTOPSI don'tknow myW number.Where'smy Heerfgrant?Too muchbackgroundnoiseHow do Iget mytranscriptMissingitemsholdI needmoremoney asemester.I need to payoff my tuitioncan I paythat withyou?Can I speakto specific FAcounselor?Who isn't theircounselor.Hard tounderstandname orW#"Can Ispeak to amanager?"UnauthorizedParentYelling orswearingMissingMPNCryingRareParent(NiceParent)Parentcalls youa petnameScholarshipsput you onhold.InternationalStudentCSEHoldWhy do Istill oweso much?Hasn'tacceptedFinancialAidI have beenon hold for___ minutesWhen willmy FinancialAid beapplied?I need tospeak toFinancial Aidabout myTOPSI don'tknow myW number.Where'smy Heerfgrant?Too muchbackgroundnoiseHow do Iget mytranscriptMissingitemsholdI needmoremoney asemester.I need to payoff my tuitioncan I paythat withyou?Can I speakto specific FAcounselor?Who isn't theircounselor.Hard tounderstandname orW#"Can Ispeak to amanager?"UnauthorizedParentYelling orswearingMissingMPNCryingRareParent(NiceParent)Parentcalls youa petnameScholarshipsput you onhold.InternationalStudentCSEHoldWhy do Istill oweso much?

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Hasn't accepted Financial Aid
  2. I have been on hold for ___ minutes
  3. When will my Financial Aid be applied?
  4. I need to speak to Financial Aid about my TOPS
  5. I don't know my W number .
  6. Where's my Heerf grant?
  7. Too much background noise
  8. How do I get my transcript
  9. Missing items hold
  10. I need more money a semester.
  11. I need to pay off my tuition can I pay that with you?
  12. Can I speak to specific FA counselor? Who isn't their counselor.
  13. Hard to understand name or W#
  14. "Can I speak to a manager?"
  15. Unauthorized Parent
  16. Yelling or swearing
  17. Missing MPN
  18. Crying
  19. Rare Parent (Nice Parent)
  20. Parent calls you a pet name
  21. Scholarships put you on hold.
  22. International Student
  23. CSE Hold
  24. Why do I still owe so much?