I need to payoff my tuitioncan I paythat withyou?I needmoremoney asemester.Hasn'tacceptedFinancialAidHow do Iget mytranscriptMissingitemsholdHard tounderstandname orW#MissingMPNScholarshipsput you onhold.Crying"Can Ispeak to amanager?"Too muchbackgroundnoiseWhen willmy FinancialAid beapplied?RareParent(NiceParent)Why do Istill oweso much?UnauthorizedParentCSEHoldYelling orswearingParentcalls youa petnameI don'tknow myW number.I need tospeak toFinancial Aidabout myTOPSCan I speakto specific FAcounselor?Who isn't theircounselor.I have beenon hold for___ minutesWhere'smy Heerfgrant?InternationalStudentI need to payoff my tuitioncan I paythat withyou?I needmoremoney asemester.Hasn'tacceptedFinancialAidHow do Iget mytranscriptMissingitemsholdHard tounderstandname orW#MissingMPNScholarshipsput you onhold.Crying"Can Ispeak to amanager?"Too muchbackgroundnoiseWhen willmy FinancialAid beapplied?RareParent(NiceParent)Why do Istill oweso much?UnauthorizedParentCSEHoldYelling orswearingParentcalls youa petnameI don'tknow myW number.I need tospeak toFinancial Aidabout myTOPSCan I speakto specific FAcounselor?Who isn't theircounselor.I have beenon hold for___ minutesWhere'smy Heerfgrant?InternationalStudent

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I need to pay off my tuition can I pay that with you?
  2. I need more money a semester.
  3. Hasn't accepted Financial Aid
  4. How do I get my transcript
  5. Missing items hold
  6. Hard to understand name or W#
  7. Missing MPN
  8. Scholarships put you on hold.
  9. Crying
  10. "Can I speak to a manager?"
  11. Too much background noise
  12. When will my Financial Aid be applied?
  13. Rare Parent (Nice Parent)
  14. Why do I still owe so much?
  15. Unauthorized Parent
  16. CSE Hold
  17. Yelling or swearing
  18. Parent calls you a pet name
  19. I don't know my W number .
  20. I need to speak to Financial Aid about my TOPS
  21. Can I speak to specific FA counselor? Who isn't their counselor.
  22. I have been on hold for ___ minutes
  23. Where's my Heerf grant?
  24. International Student