I need to payoff my tuitioncan I paythat withyou?Too muchbackgroundnoiseInternationalStudentI needmoremoney asemester.I have beenon hold for___ minutesCryingHasn'tacceptedFinancialAidMissingitemsholdYelling orswearing"Can Ispeak to amanager?"Can I speakto specific FAcounselor?Who isn't theircounselor.I need tospeak toFinancial Aidabout myTOPSMissingMPNParentcalls youa petnameRareParent(NiceParent)Scholarshipsput you onhold.CSEHoldHow do Iget mytranscriptI don'tknow myW number.Why do Istill oweso much?When willmy FinancialAid beapplied?Hard tounderstandname orW#UnauthorizedParentWhere'smy Heerfgrant?I need to payoff my tuitioncan I paythat withyou?Too muchbackgroundnoiseInternationalStudentI needmoremoney asemester.I have beenon hold for___ minutesCryingHasn'tacceptedFinancialAidMissingitemsholdYelling orswearing"Can Ispeak to amanager?"Can I speakto specific FAcounselor?Who isn't theircounselor.I need tospeak toFinancial Aidabout myTOPSMissingMPNParentcalls youa petnameRareParent(NiceParent)Scholarshipsput you onhold.CSEHoldHow do Iget mytranscriptI don'tknow myW number.Why do Istill oweso much?When willmy FinancialAid beapplied?Hard tounderstandname orW#UnauthorizedParentWhere'smy Heerfgrant?

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I need to pay off my tuition can I pay that with you?
  2. Too much background noise
  3. International Student
  4. I need more money a semester.
  5. I have been on hold for ___ minutes
  6. Crying
  7. Hasn't accepted Financial Aid
  8. Missing items hold
  9. Yelling or swearing
  10. "Can I speak to a manager?"
  11. Can I speak to specific FA counselor? Who isn't their counselor.
  12. I need to speak to Financial Aid about my TOPS
  13. Missing MPN
  14. Parent calls you a pet name
  15. Rare Parent (Nice Parent)
  16. Scholarships put you on hold.
  17. CSE Hold
  18. How do I get my transcript
  19. I don't know my W number .
  20. Why do I still owe so much?
  21. When will my Financial Aid be applied?
  22. Hard to understand name or W#
  23. Unauthorized Parent
  24. Where's my Heerf grant?