Ask all guestsat checkoutabout product(for a wholeshift)Walk throughsalon andask guests iftheyd like abeverageUpsold aPedicureDidDailyJobDo thelaundry yourWHOLE shiftUpsell facial/waxing(brow, lip,chin)Talk toguests aboutpre-booking(one wholeshift)Learnsomethingnew andshare withco-workerLearnsomethingnew aboutAvedaDo a teammembersjob forthemIf guest islooking atproduct getup and helpthemUpsell astyle to amani/pedi/massageclientUpsellanythingon thephoneOpen thedoor forclientsSell oneitem onthe 1/2 offshelfSell 1Aveda+MembershipSet apersonalgoal andshare withanyoneDustedDailyshelfGive aSaloontour to newguestsComplimenta guest onhair/personalfashionUpsell amanicureWatch aneducationalvideo aboutbeing areceptionistCheck guestspersonalinformation andadd email +update addressSell 1Aveda+membershipAsk all guestsat checkoutabout product(for a wholeshift)Walk throughsalon andask guests iftheyd like abeverageUpsold aPedicureDidDailyJobDo thelaundry yourWHOLE shiftUpsell facial/waxing(brow, lip,chin)Talk toguests aboutpre-booking(one wholeshift)Learnsomethingnew andshare withco-workerLearnsomethingnew aboutAvedaDo a teammembersjob forthemIf guest islooking atproduct getup and helpthemUpsell astyle to amani/pedi/massageclientUpsellanythingon thephoneOpen thedoor forclientsSell oneitem onthe 1/2 offshelfSell 1Aveda+MembershipSet apersonalgoal andshare withanyoneDustedDailyshelfGive aSaloontour to newguestsComplimenta guest onhair/personalfashionUpsell amanicureWatch aneducationalvideo aboutbeing areceptionistCheck guestspersonalinformation andadd email +update addressSell 1Aveda+membership

Guest Services - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Ask all guests at checkout about product (for a whole shift)
  2. Walk through salon and ask guests if theyd like a beverage
  3. Upsold a Pedicure
  4. Did Daily Job
  5. Do the laundry your WHOLE shift
  6. Upsell facial/ waxing (brow, lip, chin)
  7. Talk to guests about pre-booking (one whole shift)
  8. Learn something new and share with co-worker
  9. Learn something new about Aveda
  10. Do a team members job for them
  11. If guest is looking at product get up and help them
  12. Upsell a style to a mani/pedi/ massage client
  13. Upsell anything on the phone
  14. Open the door for clients
  15. Sell one item on the 1/2 off shelf
  16. Sell 1 Aveda+ Membership
  17. Set a personal goal and share with anyone
  18. Dusted Daily shelf
  19. Give a Saloon tour to new guests
  20. Compliment a guest on hair/personal fashion
  21. Upsell a manicure
  22. Watch an educational video about being a receptionist
  23. Check guests personal information and add email + update address
  24. Sell 1 Aveda+ membership