Upsold aPedicureSet apersonalgoal andshare withanyoneWatch aneducationalvideo aboutbeing areceptionistLearnsomethingnew andshare withco-workerUpsell amanicureUpsellanythingon thephoneAsk all guestsat checkoutabout product(for a wholeshift)Upsell astyle to amani/pedi/massageclientOpen thedoor forclientsTalk toguests aboutpre-booking(one wholeshift)Give aSaloontour to newguestsSell 1Aveda+MembershipLearnsomethingnew aboutAvedaDidDailyJobIf guest islooking atproduct getup and helpthemComplimenta guest onhair/personalfashionDustedDailyshelfDo thelaundry yourWHOLE shiftSell 1Aveda+membershipSell oneitem onthe 1/2 offshelfUpsell facial/waxing(brow, lip,chin)Check guestspersonalinformation andadd email +update addressWalk throughsalon andask guests iftheyd like abeverageDo a teammembersjob forthemUpsold aPedicureSet apersonalgoal andshare withanyoneWatch aneducationalvideo aboutbeing areceptionistLearnsomethingnew andshare withco-workerUpsell amanicureUpsellanythingon thephoneAsk all guestsat checkoutabout product(for a wholeshift)Upsell astyle to amani/pedi/massageclientOpen thedoor forclientsTalk toguests aboutpre-booking(one wholeshift)Give aSaloontour to newguestsSell 1Aveda+MembershipLearnsomethingnew aboutAvedaDidDailyJobIf guest islooking atproduct getup and helpthemComplimenta guest onhair/personalfashionDustedDailyshelfDo thelaundry yourWHOLE shiftSell 1Aveda+membershipSell oneitem onthe 1/2 offshelfUpsell facial/waxing(brow, lip,chin)Check guestspersonalinformation andadd email +update addressWalk throughsalon andask guests iftheyd like abeverageDo a teammembersjob forthem

Guest Services - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Upsold a Pedicure
  2. Set a personal goal and share with anyone
  3. Watch an educational video about being a receptionist
  4. Learn something new and share with co-worker
  5. Upsell a manicure
  6. Upsell anything on the phone
  7. Ask all guests at checkout about product (for a whole shift)
  8. Upsell a style to a mani/pedi/ massage client
  9. Open the door for clients
  10. Talk to guests about pre-booking (one whole shift)
  11. Give a Saloon tour to new guests
  12. Sell 1 Aveda+ Membership
  13. Learn something new about Aveda
  14. Did Daily Job
  15. If guest is looking at product get up and help them
  16. Compliment a guest on hair/personal fashion
  17. Dusted Daily shelf
  18. Do the laundry your WHOLE shift
  19. Sell 1 Aveda+ membership
  20. Sell one item on the 1/2 off shelf
  21. Upsell facial/ waxing (brow, lip, chin)
  22. Check guests personal information and add email + update address
  23. Walk through salon and ask guests if theyd like a beverage
  24. Do a team members job for them