Upsell amanicureUpsell astyle to amani/pedi/massageclientSell 1Aveda+membershipDo thelaundry yourWHOLE shiftSet apersonalgoal andshare withanyoneDo a teammembersjob forthemComplimenta guest onhair/personalfashionWatch aneducationalvideo aboutbeing areceptionistIf guest islooking atproduct getup and helpthemLearnsomethingnew andshare withco-workerWalk throughsalon andask guests iftheyd like abeverageLearnsomethingnew aboutAvedaDidDailyJobOpen thedoor forclientsGive aSaloontour to newguestsTalk toguests aboutpre-booking(one wholeshift)Check guestspersonalinformation andadd email +update addressUpsellanythingon thephoneAsk all guestsat checkoutabout product(for a wholeshift)Upsold aPedicureSell oneitem onthe 1/2 offshelfDustedDailyshelfSell 1Aveda+MembershipUpsell facial/waxing(brow, lip,chin)Upsell amanicureUpsell astyle to amani/pedi/massageclientSell 1Aveda+membershipDo thelaundry yourWHOLE shiftSet apersonalgoal andshare withanyoneDo a teammembersjob forthemComplimenta guest onhair/personalfashionWatch aneducationalvideo aboutbeing areceptionistIf guest islooking atproduct getup and helpthemLearnsomethingnew andshare withco-workerWalk throughsalon andask guests iftheyd like abeverageLearnsomethingnew aboutAvedaDidDailyJobOpen thedoor forclientsGive aSaloontour to newguestsTalk toguests aboutpre-booking(one wholeshift)Check guestspersonalinformation andadd email +update addressUpsellanythingon thephoneAsk all guestsat checkoutabout product(for a wholeshift)Upsold aPedicureSell oneitem onthe 1/2 offshelfDustedDailyshelfSell 1Aveda+MembershipUpsell facial/waxing(brow, lip,chin)

Guest Services - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Upsell a manicure
  2. Upsell a style to a mani/pedi/ massage client
  3. Sell 1 Aveda+ membership
  4. Do the laundry your WHOLE shift
  5. Set a personal goal and share with anyone
  6. Do a team members job for them
  7. Compliment a guest on hair/personal fashion
  8. Watch an educational video about being a receptionist
  9. If guest is looking at product get up and help them
  10. Learn something new and share with co-worker
  11. Walk through salon and ask guests if theyd like a beverage
  12. Learn something new about Aveda
  13. Did Daily Job
  14. Open the door for clients
  15. Give a Saloon tour to new guests
  16. Talk to guests about pre-booking (one whole shift)
  17. Check guests personal information and add email + update address
  18. Upsell anything on the phone
  19. Ask all guests at checkout about product (for a whole shift)
  20. Upsold a Pedicure
  21. Sell one item on the 1/2 off shelf
  22. Dusted Daily shelf
  23. Sell 1 Aveda+ Membership
  24. Upsell facial/ waxing (brow, lip, chin)