Open thedoor forclientsDo a teammembersjob forthemLearnsomethingnew aboutAvedaDo thelaundry yourWHOLE shiftSell oneitem onthe 1/2 offshelfWatch aneducationalvideo aboutbeing areceptionistUpsellanythingon thephoneTalk toguests aboutpre-booking(one wholeshift)Check guestspersonalinformation andadd email +update addressSell 1Aveda+MembershipUpsold aPedicureGive aSaloontour to newguestsUpsell amanicureSet apersonalgoal andshare withanyoneIf guest islooking atproduct getup and helpthemUpsell astyle to amani/pedi/massageclientAsk all guestsat checkoutabout product(for a wholeshift)Walk throughsalon andask guests iftheyd like abeverageLearnsomethingnew andshare withco-workerUpsell facial/waxing(brow, lip,chin)Complimenta guest onhair/personalfashionDustedDailyshelfSell 1Aveda+membershipDidDailyJobOpen thedoor forclientsDo a teammembersjob forthemLearnsomethingnew aboutAvedaDo thelaundry yourWHOLE shiftSell oneitem onthe 1/2 offshelfWatch aneducationalvideo aboutbeing areceptionistUpsellanythingon thephoneTalk toguests aboutpre-booking(one wholeshift)Check guestspersonalinformation andadd email +update addressSell 1Aveda+MembershipUpsold aPedicureGive aSaloontour to newguestsUpsell amanicureSet apersonalgoal andshare withanyoneIf guest islooking atproduct getup and helpthemUpsell astyle to amani/pedi/massageclientAsk all guestsat checkoutabout product(for a wholeshift)Walk throughsalon andask guests iftheyd like abeverageLearnsomethingnew andshare withco-workerUpsell facial/waxing(brow, lip,chin)Complimenta guest onhair/personalfashionDustedDailyshelfSell 1Aveda+membershipDidDailyJob

Guest Services - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Open the door for clients
  2. Do a team members job for them
  3. Learn something new about Aveda
  4. Do the laundry your WHOLE shift
  5. Sell one item on the 1/2 off shelf
  6. Watch an educational video about being a receptionist
  7. Upsell anything on the phone
  8. Talk to guests about pre-booking (one whole shift)
  9. Check guests personal information and add email + update address
  10. Sell 1 Aveda+ Membership
  11. Upsold a Pedicure
  12. Give a Saloon tour to new guests
  13. Upsell a manicure
  14. Set a personal goal and share with anyone
  15. If guest is looking at product get up and help them
  16. Upsell a style to a mani/pedi/ massage client
  17. Ask all guests at checkout about product (for a whole shift)
  18. Walk through salon and ask guests if theyd like a beverage
  19. Learn something new and share with co-worker
  20. Upsell facial/ waxing (brow, lip, chin)
  21. Compliment a guest on hair/personal fashion
  22. Dusted Daily shelf
  23. Sell 1 Aveda+ membership
  24. Did Daily Job