Do thelaundry yourWHOLE shiftUpsold aPedicureSell 1Aveda+membershipComplimenta guest onhair/personalfashionSell 1Aveda+MembershipUpsellanythingon thephoneIf guest islooking atproduct getup and helpthemLearnsomethingnew aboutAvedaOpen thedoor forclientsCheck guestspersonalinformation andadd email +update addressWatch aneducationalvideo aboutbeing areceptionistUpsell facial/waxing(brow, lip,chin)Give aSaloontour to newguestsSet apersonalgoal andshare withanyoneDo a teammembersjob forthemTalk toguests aboutpre-booking(one wholeshift)Sell oneitem onthe 1/2 offshelfUpsell astyle to amani/pedi/massageclientWalk throughsalon andask guests iftheyd like abeverageLearnsomethingnew andshare withco-workerDidDailyJobAsk all guestsat checkoutabout product(for a wholeshift)DustedDailyshelfUpsell amanicureDo thelaundry yourWHOLE shiftUpsold aPedicureSell 1Aveda+membershipComplimenta guest onhair/personalfashionSell 1Aveda+MembershipUpsellanythingon thephoneIf guest islooking atproduct getup and helpthemLearnsomethingnew aboutAvedaOpen thedoor forclientsCheck guestspersonalinformation andadd email +update addressWatch aneducationalvideo aboutbeing areceptionistUpsell facial/waxing(brow, lip,chin)Give aSaloontour to newguestsSet apersonalgoal andshare withanyoneDo a teammembersjob forthemTalk toguests aboutpre-booking(one wholeshift)Sell oneitem onthe 1/2 offshelfUpsell astyle to amani/pedi/massageclientWalk throughsalon andask guests iftheyd like abeverageLearnsomethingnew andshare withco-workerDidDailyJobAsk all guestsat checkoutabout product(for a wholeshift)DustedDailyshelfUpsell amanicure

Guest Services - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Do the laundry your WHOLE shift
  2. Upsold a Pedicure
  3. Sell 1 Aveda+ membership
  4. Compliment a guest on hair/personal fashion
  5. Sell 1 Aveda+ Membership
  6. Upsell anything on the phone
  7. If guest is looking at product get up and help them
  8. Learn something new about Aveda
  9. Open the door for clients
  10. Check guests personal information and add email + update address
  11. Watch an educational video about being a receptionist
  12. Upsell facial/ waxing (brow, lip, chin)
  13. Give a Saloon tour to new guests
  14. Set a personal goal and share with anyone
  15. Do a team members job for them
  16. Talk to guests about pre-booking (one whole shift)
  17. Sell one item on the 1/2 off shelf
  18. Upsell a style to a mani/pedi/ massage client
  19. Walk through salon and ask guests if theyd like a beverage
  20. Learn something new and share with co-worker
  21. Did Daily Job
  22. Ask all guests at checkout about product (for a whole shift)
  23. Dusted Daily shelf
  24. Upsell a manicure