Walk throughsalon andask guests iftheyd like abeverageSell 1Aveda+membershipUpsellanythingon thephoneDo thelaundry yourWHOLE shiftDustedDailyshelfSell oneitem onthe 1/2 offshelfLearnsomethingnew aboutAvedaCheck guestspersonalinformation andadd email +update addressUpsell astyle to amani/pedi/massageclientTalk toguests aboutpre-booking(one wholeshift)Set apersonalgoal andshare withanyoneGive aSaloontour to newguestsDidDailyJobUpsell facial/waxing(brow, lip,chin)Do a teammembersjob forthemOpen thedoor forclientsAsk all guestsat checkoutabout product(for a wholeshift)Sell 1Aveda+MembershipUpsold aPedicureIf guest islooking atproduct getup and helpthemLearnsomethingnew andshare withco-workerComplimenta guest onhair/personalfashionUpsell amanicureWatch aneducationalvideo aboutbeing areceptionistWalk throughsalon andask guests iftheyd like abeverageSell 1Aveda+membershipUpsellanythingon thephoneDo thelaundry yourWHOLE shiftDustedDailyshelfSell oneitem onthe 1/2 offshelfLearnsomethingnew aboutAvedaCheck guestspersonalinformation andadd email +update addressUpsell astyle to amani/pedi/massageclientTalk toguests aboutpre-booking(one wholeshift)Set apersonalgoal andshare withanyoneGive aSaloontour to newguestsDidDailyJobUpsell facial/waxing(brow, lip,chin)Do a teammembersjob forthemOpen thedoor forclientsAsk all guestsat checkoutabout product(for a wholeshift)Sell 1Aveda+MembershipUpsold aPedicureIf guest islooking atproduct getup and helpthemLearnsomethingnew andshare withco-workerComplimenta guest onhair/personalfashionUpsell amanicureWatch aneducationalvideo aboutbeing areceptionist

Guest Services - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Walk through salon and ask guests if theyd like a beverage
  2. Sell 1 Aveda+ membership
  3. Upsell anything on the phone
  4. Do the laundry your WHOLE shift
  5. Dusted Daily shelf
  6. Sell one item on the 1/2 off shelf
  7. Learn something new about Aveda
  8. Check guests personal information and add email + update address
  9. Upsell a style to a mani/pedi/ massage client
  10. Talk to guests about pre-booking (one whole shift)
  11. Set a personal goal and share with anyone
  12. Give a Saloon tour to new guests
  13. Did Daily Job
  14. Upsell facial/ waxing (brow, lip, chin)
  15. Do a team members job for them
  16. Open the door for clients
  17. Ask all guests at checkout about product (for a whole shift)
  18. Sell 1 Aveda+ Membership
  19. Upsold a Pedicure
  20. If guest is looking at product get up and help them
  21. Learn something new and share with co-worker
  22. Compliment a guest on hair/personal fashion
  23. Upsell a manicure
  24. Watch an educational video about being a receptionist