SFCreateCase7DaysHCKB3DaysFree!April4thSFSlackCaliMetroNORAMEscalation#serviceopsamerEscalationMatrixTechnicalAssistanceRequestSelfServiceTechnicalIssueEscalationSFCreateCase7DaysHCKB3DaysFree!April4thSFSlackCaliMetroNORAMEscalation#serviceopsamerEscalationMatrixTechnicalAssistanceRequestSelfServiceTechnicalIssueEscalation

Escalation Session - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. SF Create Case
  2. 7 Days
  3. HC
  4. KB
  5. 3 Days
  6. Free!
  7. April 4th
  8. SF
  9. Slack
  10. CaliMetro
  11. NORAM Escalation
  12. #serviceopsamer
  13. Escalation Matrix
  14. Technical Assistance Request
  15. Self Service
  16. Technical Issue Escalation