SFCreateCaseTechnicalAssistanceRequestSelfServiceCaliMetroApril4thSlackSF#serviceopsamerHCKBFree!7DaysTechnicalIssueEscalationEscalationMatrix3DaysNORAMEscalationSFCreateCaseTechnicalAssistanceRequestSelfServiceCaliMetroApril4thSlackSF#serviceopsamerHCKBFree!7DaysTechnicalIssueEscalationEscalationMatrix3DaysNORAMEscalation

Escalation Session - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. SF Create Case
  2. Technical Assistance Request
  3. Self Service
  4. CaliMetro
  5. April 4th
  6. Slack
  7. SF
  8. #serviceopsamer
  9. HC
  10. KB
  11. Free!
  12. 7 Days
  13. Technical Issue Escalation
  14. Escalation Matrix
  15. 3 Days
  16. NORAM Escalation