EscalationMatrixSFCreateCaseNORAMEscalationTechnicalIssueEscalationSF#serviceopsamerFree!SelfServiceSlackHCCaliMetro3DaysKB7DaysTechnicalAssistanceRequestApril4thEscalationMatrixSFCreateCaseNORAMEscalationTechnicalIssueEscalationSF#serviceopsamerFree!SelfServiceSlackHCCaliMetro3DaysKB7DaysTechnicalAssistanceRequestApril4th

Escalation Session - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Escalation Matrix
  2. SF Create Case
  3. NORAM Escalation
  4. Technical Issue Escalation
  5. SF
  6. #serviceopsamer
  7. Free!
  8. Self Service
  9. Slack
  10. HC
  11. CaliMetro
  12. 3 Days
  13. KB
  14. 7 Days
  15. Technical Assistance Request
  16. April 4th