TechnicalAssistanceRequestCaliMetroNORAMEscalationHCSFApril4th#serviceopsamer7DaysTechnicalIssueEscalationSFCreateCaseEscalationMatrix3DaysSelfServiceKBFree!SlackTechnicalAssistanceRequestCaliMetroNORAMEscalationHCSFApril4th#serviceopsamer7DaysTechnicalIssueEscalationSFCreateCaseEscalationMatrix3DaysSelfServiceKBFree!Slack

Escalation Session - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Technical Assistance Request
  2. CaliMetro
  3. NORAM Escalation
  4. HC
  5. SF
  6. April 4th
  7. #serviceopsamer
  8. 7 Days
  9. Technical Issue Escalation
  10. SF Create Case
  11. Escalation Matrix
  12. 3 Days
  13. Self Service
  14. KB
  15. Free!
  16. Slack