(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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N-A referral
B-portrayed energy and professionalism
B-Makes a customer smile or laugh
N-gives customer a compliment
N-Follow MOT standards for customers service standards perfectly.
O-Contributed to retails numbers in some way today
I-Smile at every customer and follow our standards fully. Be eager to help them and let them know you are happy to help them!!!
B-E-Statement
I-A referral
G-coped with change with no complaints
O-over 50 transactions
I-gets 2 e-statements
O-Get a compliment from a customer
G-Helped a customer get that plus one customer service
I-Be eager to help the customer, show enthusiasm
B-Is able to help a customer further by asking "how else can I help you?"