(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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I-be kind to a customer!
I-Smile at every customer and follow our standards fully. Be eager to help them and let them know you are happy to help them!!!
O-over 50 transactions
O-Get a compliment from a customer
I-Be eager to help the customer, show enthusiasm
N-gives customer a compliment
B-Greeted the customer when they walk in the door
G-does or refers a loan
B-E-Statement
G-coped with change with no complaints
N-Follow MOT standards for customers service standards perfectly.
I-A referral
N-A referral
B-Is able to help a customer further by asking "how else can I help you?"
I-gets 2 e-statements
N-Opens or refers a new checking acct
O-Give a customer a compliment
G-goes ABOVE & beyond for a customer
G-Was patient and listened to the customers needs
B-Makes a customer smile or laugh
B-portrayed energy and professionalism
O-Contributed to retails numbers in some way today
O-Get a compliment from a customer
G-Helped a customer get that plus one customer service