Ask 2open-endedquestionsMake 2benefitstatementsto a memberAsk 2members howthey like beinga member ofthe CUWrite 2affirmationsShowpatience withanotheremployeeGive acoworker acard ofencouragementRefer aVisacardSincerelycomplimenta memberRefer anaccount toa non-memberCalm downan upsetmember orcoworkerFindsomethingyou have incommon witha memberIdentify aneed thata memberhasUseactivelisteningLet acoworkerknow theyare doing agood job Refer asignatureloanRefer anautoloanRefer amortgageor HELOCMail acard to amemberRefer acheckingaccountDo arandomact ofkindnessFind somethingyou have incommon with anemployee fromanother branchTake a 24hour socialmediabreakOpen thedoor for amemberWrite asmart goalpertaining toyour workAsk 2open-endedquestionsMake 2benefitstatementsto a memberAsk 2members howthey like beinga member ofthe CUWrite 2affirmationsShowpatience withanotheremployeeGive acoworker acard ofencouragementRefer aVisacardSincerelycomplimenta memberRefer anaccount toa non-memberCalm downan upsetmember orcoworkerFindsomethingyou have incommon witha memberIdentify aneed thata memberhasUseactivelisteningLet acoworkerknow theyare doing agood job Refer asignatureloanRefer anautoloanRefer amortgageor HELOCMail acard to amemberRefer acheckingaccountDo arandomact ofkindnessFind somethingyou have incommon with anemployee fromanother branchTake a 24hour socialmediabreakOpen thedoor for amemberWrite asmart goalpertaining toyour work

MCU Service BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Ask 2 open-ended questions
  2. Make 2 benefit statements to a member
  3. Ask 2 members how they like being a member of the CU
  4. Write 2 affirmations
  5. Show patience with another employee
  6. Give a coworker a card of encouragement
  7. Refer a Visa card
  8. Sincerely compliment a member
  9. Refer an account to a non-member
  10. Calm down an upset member or coworker
  11. Find something you have in common with a member
  12. Identify a need that a member has
  13. Use active listening
  14. Let a coworker know they are doing a good job
  15. Refer a signature loan
  16. Refer an auto loan
  17. Refer a mortgage or HELOC
  18. Mail a card to a member
  19. Refer a checking account
  20. Do a random act of kindness
  21. Find something you have in common with an employee from another branch
  22. Take a 24 hour social media break
  23. Open the door for a member
  24. Write a smart goal pertaining to your work