Said "Thank you for calling" Completed Script on all calls We can't install GH on metal roofs Used rebuttal one liners It's never ok to just wave at prospects NO 1 Leggers Used polite phrases We don't do liners Customer said you were helpful Defused a frustrated customer Said "I can help you with that" Laughed Used a cheerful voice Next- Day Appt. 1 appt. per hour Said "I can assist you with..." 20 Call outs per hour Overcame a price objection Set a beach bath appt. Apologized, showed empathy for the long hold time Delivered 5 star Service We need ALL decision makers GH can go over copper gutters We don't do full bathroom remodels Confirmed but didn't run - NO DEMO 10 feet away when speaking to customers Updated a customer's address/phone number Made a co-worker day Customer told you about their weekend Said "Thank you for calling" Completed Script on all calls We can't install GH on metal roofs Used rebuttal one liners It's never ok to just wave at prospects NO 1 Leggers Used polite phrases We don't do liners Customer said you were helpful Defused a frustrated customer Said "I can help you with that" Laughed Used a cheerful voice Next- Day Appt. 1 appt. per hour Said "I can assist you with..." 20 Call outs per hour Overcame a price objection Set a beach bath appt. Apologized, showed empathy for the long hold time Delivered 5 star Service We need ALL decision makers GH can go over copper gutters We don't do full bathroom remodels Confirmed but didn't run - NO DEMO 10 feet away when speaking to customers Updated a customer's address/phone number Made a co-worker day Customer told you about their weekend
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Said "Thank you for calling"
Completed Script on all calls
We can't install GH on metal roofs
Used rebuttal one liners
It's never ok to just wave at prospects
NO
1
Leggers
Used polite phrases
We don't do liners
Customer said you were helpful
Defused a frustrated customer
Said "I can help you with that"
Laughed
Used a cheerful voice
Next-Day Appt.
1
appt.
per
hour
Said "I can assist you with..."
20 Call outs per hour
Overcame a price objection
Set a beach bath appt.
Apologized, showed empathy for the long hold time
Delivered 5 star Service
We need ALL decision makers
GH can go over copper gutters
We don't do full bathroom remodels
Confirmed but didn't run - NO DEMO
10 feet away when speaking to customers
Updated a customer's address/phone number
Made a co-worker day
Customer told you about their weekend