20 Callouts perhourUsed acheerfulvoiceSaid"Thankyou forcalling"LaughedSaid "Ican helpyou withthat"Said "Ican assistyouwith..."Wedon't dolinersIt's neverok to justwave atprospectsNO1LeggersApologized,showedempathy forthe long holdtimeDelivered5 starServiceUsedpolitephrasesGH cango overcopperguttersOvercamea priceobjectionCustomersaid youwerehelpfulUsedrebuttalone linersCompletedScript onall callsCustomertold youabout theirweekendWe don'tdo fullbathroomremodelsWe needALLdecisionmakersDefused afrustratedcustomerUpdated acustomer'saddress/phonenumberSet abeachbath appt.10 feet awaywhenspeaking tocustomers1appt.perhourConfirmedbut didn'trun - NODEMOMade aco-workerdayNext-DayAppt.We can'tinstall GHon metalroofs20 Callouts perhourUsed acheerfulvoiceSaid"Thankyou forcalling"LaughedSaid "Ican helpyou withthat"Said "Ican assistyouwith..."Wedon't dolinersIt's neverok to justwave atprospectsNO1LeggersApologized,showedempathy forthe long holdtimeDelivered5 starServiceUsedpolitephrasesGH cango overcopperguttersOvercamea priceobjectionCustomersaid youwerehelpfulUsedrebuttalone linersCompletedScript onall callsCustomertold youabout theirweekendWe don'tdo fullbathroomremodelsWe needALLdecisionmakersDefused afrustratedcustomerUpdated acustomer'saddress/phonenumberSet abeachbath appt.10 feet awaywhenspeaking tocustomers1appt.perhourConfirmedbut didn'trun - NODEMOMade aco-workerdayNext-DayAppt.We can'tinstall GHon metalroofs

CALL CENTER/EVENTS BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 20 Call outs per hour
  2. Used a cheerful voice
  3. Said "Thank you for calling"
  4. Laughed
  5. Said "I can help you with that"
  6. Said "I can assist you with..."
  7. We don't do liners
  8. It's never ok to just wave at prospects
  9. NO 1 Leggers
  10. Apologized, showed empathy for the long hold time
  11. Delivered 5 star Service
  12. Used polite phrases
  13. GH can go over copper gutters
  14. Overcame a price objection
  15. Customer said you were helpful
  16. Used rebuttal one liners
  17. Completed Script on all calls
  18. Customer told you about their weekend
  19. We don't do full bathroom remodels
  20. We need ALL decision makers
  21. Defused a frustrated customer
  22. Updated a customer's address/phone number
  23. Set a beach bath appt.
  24. 10 feet away when speaking to customers
  25. 1 appt. per hour
  26. Confirmed but didn't run - NO DEMO
  27. Made a co-worker day
  28. Next-Day Appt.
  29. We can't install GH on metal roofs