Apologized,showedempathy forthe long holdtimeCustomersaid youwerehelpfulNext-DayAppt.It's neverok to justwave atprospectsDefused afrustratedcustomerConfirmedbut didn'trun - NODEMOOvercamea priceobjectionUsedrebuttalone linersWe can'tinstall GHon metalroofsSaid "Ican assistyouwith..."Said "Ican helpyou withthat"GH cango overcopperguttersUpdated acustomer'saddress/phonenumberWe needALLdecisionmakers1appt.perhourDelivered5 starServiceWe don'tdo fullbathroomremodelsCustomertold youabout theirweekendLaughedUsedpolitephrasesUsed acheerfulvoiceCompletedScript onall callsNO1LeggersWedon't dolinersSaid"Thankyou forcalling"10 feet awaywhenspeaking tocustomers20 Callouts perhourMade aco-workerdaySet abeachbath appt.Apologized,showedempathy forthe long holdtimeCustomersaid youwerehelpfulNext-DayAppt.It's neverok to justwave atprospectsDefused afrustratedcustomerConfirmedbut didn'trun - NODEMOOvercamea priceobjectionUsedrebuttalone linersWe can'tinstall GHon metalroofsSaid "Ican assistyouwith..."Said "Ican helpyou withthat"GH cango overcopperguttersUpdated acustomer'saddress/phonenumberWe needALLdecisionmakers1appt.perhourDelivered5 starServiceWe don'tdo fullbathroomremodelsCustomertold youabout theirweekendLaughedUsedpolitephrasesUsed acheerfulvoiceCompletedScript onall callsNO1LeggersWedon't dolinersSaid"Thankyou forcalling"10 feet awaywhenspeaking tocustomers20 Callouts perhourMade aco-workerdaySet abeachbath appt.

CALL CENTER/EVENTS BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Apologized, showed empathy for the long hold time
  2. Customer said you were helpful
  3. Next-Day Appt.
  4. It's never ok to just wave at prospects
  5. Defused a frustrated customer
  6. Confirmed but didn't run - NO DEMO
  7. Overcame a price objection
  8. Used rebuttal one liners
  9. We can't install GH on metal roofs
  10. Said "I can assist you with..."
  11. Said "I can help you with that"
  12. GH can go over copper gutters
  13. Updated a customer's address/phone number
  14. We need ALL decision makers
  15. 1 appt. per hour
  16. Delivered 5 star Service
  17. We don't do full bathroom remodels
  18. Customer told you about their weekend
  19. Laughed
  20. Used polite phrases
  21. Used a cheerful voice
  22. Completed Script on all calls
  23. NO 1 Leggers
  24. We don't do liners
  25. Said "Thank you for calling"
  26. 10 feet away when speaking to customers
  27. 20 Call outs per hour
  28. Made a co-worker day
  29. Set a beach bath appt.