20 Callouts perhourCompletedScript onall callsDefused afrustratedcustomerMade aco-workerdayCustomersaid youwerehelpfulDelivered5 starServiceUsedpolitephrasesUpdated acustomer'saddress/phonenumberSaid "Ican assistyouwith..."Used acheerfulvoiceUsedrebuttalone linersIt's neverok to justwave atprospectsSet abeachbath appt.We can'tinstall GHon metalroofsApologized,showedempathy forthe long holdtimeWe needALLdecisionmakersConfirmedbut didn'trun - NODEMOSaid"Thankyou forcalling"Wedon't dolinersNext-DayAppt.Overcamea priceobjectionNO1LeggersLaughedGH cango overcopperguttersCustomertold youabout theirweekendWe don'tdo fullbathroomremodelsSaid "Ican helpyou withthat"1appt.perhour10 feet awaywhenspeaking tocustomers20 Callouts perhourCompletedScript onall callsDefused afrustratedcustomerMade aco-workerdayCustomersaid youwerehelpfulDelivered5 starServiceUsedpolitephrasesUpdated acustomer'saddress/phonenumberSaid "Ican assistyouwith..."Used acheerfulvoiceUsedrebuttalone linersIt's neverok to justwave atprospectsSet abeachbath appt.We can'tinstall GHon metalroofsApologized,showedempathy forthe long holdtimeWe needALLdecisionmakersConfirmedbut didn'trun - NODEMOSaid"Thankyou forcalling"Wedon't dolinersNext-DayAppt.Overcamea priceobjectionNO1LeggersLaughedGH cango overcopperguttersCustomertold youabout theirweekendWe don'tdo fullbathroomremodelsSaid "Ican helpyou withthat"1appt.perhour10 feet awaywhenspeaking tocustomers

CALL CENTER/EVENTS BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. 20 Call outs per hour
  2. Completed Script on all calls
  3. Defused a frustrated customer
  4. Made a co-worker day
  5. Customer said you were helpful
  6. Delivered 5 star Service
  7. Used polite phrases
  8. Updated a customer's address/phone number
  9. Said "I can assist you with..."
  10. Used a cheerful voice
  11. Used rebuttal one liners
  12. It's never ok to just wave at prospects
  13. Set a beach bath appt.
  14. We can't install GH on metal roofs
  15. Apologized, showed empathy for the long hold time
  16. We need ALL decision makers
  17. Confirmed but didn't run - NO DEMO
  18. Said "Thank you for calling"
  19. We don't do liners
  20. Next-Day Appt.
  21. Overcame a price objection
  22. NO 1 Leggers
  23. Laughed
  24. GH can go over copper gutters
  25. Customer told you about their weekend
  26. We don't do full bathroom remodels
  27. Said "I can help you with that"
  28. 1 appt. per hour
  29. 10 feet away when speaking to customers