Transferredto AlarmNSECheckedin at 15minutemarkForce tobroadbandFCR80%1010-10-1Surveys1010 NPSSurveysFCR85%Transferredtodoorbell/camNSEreplacedrapidbatterydrainRingAssistFeedbackdiagnosed,processedreplacement,ended call in< 10 minutesTrendingissue< 20:00AHTPerfectCSQA<1 minaverageholdDeescalateda sup callNo mealoveragesby > 1minute<19:00AHTIdeaCenterSubmissionhelped anon techsavvy nxring assistcompletion60%Escalatedto permitsUKneighbor< 5%transferrateTransferredto AlarmNSECheckedin at 15minutemarkForce tobroadbandFCR80%1010-10-1Surveys1010 NPSSurveysFCR85%Transferredtodoorbell/camNSEreplacedrapidbatterydrainRingAssistFeedbackdiagnosed,processedreplacement,ended call in< 10 minutesTrendingissue< 20:00AHTPerfectCSQA<1 minaverageholdDeescalateda sup callNo mealoveragesby > 1minute<19:00AHTIdeaCenterSubmissionhelped anon techsavvy nxring assistcompletion60%Escalatedto permitsUKneighbor< 5%transferrate

AUGUST RINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Transferred to Alarm NSE
  2. Checked in at 15 minute mark
  3. Force to broadband
  4. FCR 80%
  5. 10 10-10-1 Surveys
  6. 10 10 NPS Surveys
  7. FCR 85%
  8. Transferred to doorbell/cam NSE
  9. replaced rapid battery drain
  10. Ring Assist Feedback
  11. diagnosed, processed replacement, ended call in < 10 minutes
  12. Trending issue
  13. < 20:00 AHT
  14. Perfect CSQA
  15. <1 min average hold
  16. Deescalated a sup call
  17. No meal overages by > 1 minute
  18. <19:00 AHT
  19. Idea Center Submission
  20. helped a non tech savvy nx
  21. ring assist completion 60%
  22. Escalated to permits
  23. UK neighbor
  24. < 5% transfer rate