ring assistcompletion60%RingAssistFeedback1010 NPSSurveysFCR80%Force tobroadband<19:00AHTFCR85%Transferredto AlarmNSEDeescalateda sup call< 5%transferratediagnosed,processedreplacement,ended call in< 10 minutesreplacedrapidbatterydrain<1 minaverageholdEscalatedto permitsTrendingissuehelped anon techsavvy nx< 20:00AHTUKneighborNo mealoveragesby > 1minuteIdeaCenterSubmission1010-10-1SurveysTransferredtodoorbell/camNSECheckedin at 15minutemarkPerfectCSQAring assistcompletion60%RingAssistFeedback1010 NPSSurveysFCR80%Force tobroadband<19:00AHTFCR85%Transferredto AlarmNSEDeescalateda sup call< 5%transferratediagnosed,processedreplacement,ended call in< 10 minutesreplacedrapidbatterydrain<1 minaverageholdEscalatedto permitsTrendingissuehelped anon techsavvy nx< 20:00AHTUKneighborNo mealoveragesby > 1minuteIdeaCenterSubmission1010-10-1SurveysTransferredtodoorbell/camNSECheckedin at 15minutemarkPerfectCSQA

AUGUST RINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. ring assist completion 60%
  2. Ring Assist Feedback
  3. 10 10 NPS Surveys
  4. FCR 80%
  5. Force to broadband
  6. <19:00 AHT
  7. FCR 85%
  8. Transferred to Alarm NSE
  9. Deescalated a sup call
  10. < 5% transfer rate
  11. diagnosed, processed replacement, ended call in < 10 minutes
  12. replaced rapid battery drain
  13. <1 min average hold
  14. Escalated to permits
  15. Trending issue
  16. helped a non tech savvy nx
  17. < 20:00 AHT
  18. UK neighbor
  19. No meal overages by > 1 minute
  20. Idea Center Submission
  21. 10 10-10-1 Surveys
  22. Transferred to doorbell/cam NSE
  23. Checked in at 15 minute mark
  24. Perfect CSQA