diagnosed,processedreplacement,ended call in< 10 minutesDeescalateda sup callIdeaCenterSubmissionUKneighborCheckedin at 15minutemarkreplacedrapidbatterydrainFCR80%helped anon techsavvy nxTransferredtodoorbell/camNSE<1 minaverageholdPerfectCSQAFCR85%< 5%transferrate<19:00AHTNo mealoveragesby > 1minutering assistcompletion60%1010 NPSSurveys1010-10-1SurveysEscalatedto permitsRingAssistFeedbackTrendingissue< 20:00AHTForce tobroadbandTransferredto AlarmNSEdiagnosed,processedreplacement,ended call in< 10 minutesDeescalateda sup callIdeaCenterSubmissionUKneighborCheckedin at 15minutemarkreplacedrapidbatterydrainFCR80%helped anon techsavvy nxTransferredtodoorbell/camNSE<1 minaverageholdPerfectCSQAFCR85%< 5%transferrate<19:00AHTNo mealoveragesby > 1minutering assistcompletion60%1010 NPSSurveys1010-10-1SurveysEscalatedto permitsRingAssistFeedbackTrendingissue< 20:00AHTForce tobroadbandTransferredto AlarmNSE

AUGUST RINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. diagnosed, processed replacement, ended call in < 10 minutes
  2. Deescalated a sup call
  3. Idea Center Submission
  4. UK neighbor
  5. Checked in at 15 minute mark
  6. replaced rapid battery drain
  7. FCR 80%
  8. helped a non tech savvy nx
  9. Transferred to doorbell/cam NSE
  10. <1 min average hold
  11. Perfect CSQA
  12. FCR 85%
  13. < 5% transfer rate
  14. <19:00 AHT
  15. No meal overages by > 1 minute
  16. ring assist completion 60%
  17. 10 10 NPS Surveys
  18. 10 10-10-1 Surveys
  19. Escalated to permits
  20. Ring Assist Feedback
  21. Trending issue
  22. < 20:00 AHT
  23. Force to broadband
  24. Transferred to Alarm NSE