RingAssistFeedbackDeescalateda sup callhelped anon techsavvy nx<1 minaverageholdFCR80%<19:00AHTIdeaCenterSubmissionring assistcompletion60%replacedrapidbatterydrainTrendingissue1010-10-1SurveysTransferredtodoorbell/camNSETransferredto AlarmNSENo mealoveragesby > 1minuteFCR85%Checkedin at 15minutemarkForce tobroadbanddiagnosed,processedreplacement,ended call in< 10 minutes1010 NPSSurveys< 5%transferratePerfectCSQAUKneighbor< 20:00AHTEscalatedto permitsRingAssistFeedbackDeescalateda sup callhelped anon techsavvy nx<1 minaverageholdFCR80%<19:00AHTIdeaCenterSubmissionring assistcompletion60%replacedrapidbatterydrainTrendingissue1010-10-1SurveysTransferredtodoorbell/camNSETransferredto AlarmNSENo mealoveragesby > 1minuteFCR85%Checkedin at 15minutemarkForce tobroadbanddiagnosed,processedreplacement,ended call in< 10 minutes1010 NPSSurveys< 5%transferratePerfectCSQAUKneighbor< 20:00AHTEscalatedto permits

AUGUST RINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Ring Assist Feedback
  2. Deescalated a sup call
  3. helped a non tech savvy nx
  4. <1 min average hold
  5. FCR 80%
  6. <19:00 AHT
  7. Idea Center Submission
  8. ring assist completion 60%
  9. replaced rapid battery drain
  10. Trending issue
  11. 10 10-10-1 Surveys
  12. Transferred to doorbell/cam NSE
  13. Transferred to Alarm NSE
  14. No meal overages by > 1 minute
  15. FCR 85%
  16. Checked in at 15 minute mark
  17. Force to broadband
  18. diagnosed, processed replacement, ended call in < 10 minutes
  19. 10 10 NPS Surveys
  20. < 5% transfer rate
  21. Perfect CSQA
  22. UK neighbor
  23. < 20:00 AHT
  24. Escalated to permits