CBcallDe-escalatedcallMATCHcallInterpretercallclosed allpendingcasesA call withacollectionbalanceCall withLegalHoldCompletedagingcasesreportAssist MSwith anone fraudissueRestrictedWBProvidedfeedbackCall withACHREJ5 callsormoreWowCallVoiceauth cardtestingDuplicatecall (samemerchant)CompletedallassignedcasesP4caseGlobalcaseNo QAfailsMATCOtoolscaseReinstatementTerm callIncorrecttransferAskedManagerfor helpMarriotmerchantCall5 day workweek (nodays off orearlydept/arriva;)Assisted apeer withtheircasesIDKRefundfraudcaseCBcallDe-escalatedcallMATCHcallInterpretercallclosed allpendingcasesA call withacollectionbalanceCall withLegalHoldCompletedagingcasesreportAssist MSwith anone fraudissueRestrictedWBProvidedfeedbackCall withACHREJ5 callsormoreWowCallVoiceauth cardtestingDuplicatecall (samemerchant)CompletedallassignedcasesP4caseGlobalcaseNo QAfailsMATCOtoolscaseReinstatementTerm callIncorrecttransferAskedManagerfor helpMarriotmerchantCall5 day workweek (nodays off orearlydept/arriva;)Assisted apeer withtheircasesIDKRefundfraudcase

Untitled Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. CB call
  2. De-escalated call
  3. MATCH call
  4. Interpreter call
  5. closed all pending cases
  6. A call with a collection balance
  7. Call with Legal Hold
  8. Completed aging cases report
  9. Assist MS with a none fraud issue
  10. Restricted WB
  11. Provided feedback
  12. Call with ACH REJ
  13. 5 calls or more
  14. Wow Call
  15. Voice auth card testing
  16. Duplicate call (same merchant)
  17. Completed all assigned cases
  18. P4 case
  19. Global case
  20. No QA fails
  21. MATCO tools case
  22. Reinstatement Term call
  23. Incorrect transfer
  24. Asked Manager for help
  25. Marriot merchant Call
  26. 5 day work week (no days off or early dept/arriva;)
  27. Assisted a peer with their cases
  28. IDK
  29. Refund fraud case