CompletedagingcasesreportRestrictedWBAssisted apeer withtheircasesInterpretercallDe-escalatedcallCompletedallassignedcases5 day workweek (nodays off orearlydept/arriva;)Duplicatecall (samemerchant)Voiceauth cardtestingCBcallA call withacollectionbalanceclosed allpendingcasesMATCHcallAssist MSwith anone fraudissueP4caseAskedManagerfor helpIDKMATCOtoolscaseReinstatementTerm callNo QAfailsWowCallGlobalcaseRefundfraudcaseMarriotmerchantCall5 callsormoreProvidedfeedbackCall withLegalHoldCall withACHREJIncorrecttransferCompletedagingcasesreportRestrictedWBAssisted apeer withtheircasesInterpretercallDe-escalatedcallCompletedallassignedcases5 day workweek (nodays off orearlydept/arriva;)Duplicatecall (samemerchant)Voiceauth cardtestingCBcallA call withacollectionbalanceclosed allpendingcasesMATCHcallAssist MSwith anone fraudissueP4caseAskedManagerfor helpIDKMATCOtoolscaseReinstatementTerm callNo QAfailsWowCallGlobalcaseRefundfraudcaseMarriotmerchantCall5 callsormoreProvidedfeedbackCall withLegalHoldCall withACHREJIncorrecttransfer

Untitled Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Completed aging cases report
  2. Restricted WB
  3. Assisted a peer with their cases
  4. Interpreter call
  5. De-escalated call
  6. Completed all assigned cases
  7. 5 day work week (no days off or early dept/arriva;)
  8. Duplicate call (same merchant)
  9. Voice auth card testing
  10. CB call
  11. A call with a collection balance
  12. closed all pending cases
  13. MATCH call
  14. Assist MS with a none fraud issue
  15. P4 case
  16. Asked Manager for help
  17. IDK
  18. MATCO tools case
  19. Reinstatement Term call
  20. No QA fails
  21. Wow Call
  22. Global case
  23. Refund fraud case
  24. Marriot merchant Call
  25. 5 calls or more
  26. Provided feedback
  27. Call with Legal Hold
  28. Call with ACH REJ
  29. Incorrect transfer