No QAfailsVoiceauth cardtesting5 day workweek (nodays off orearlydept/arriva;)ProvidedfeedbackAssist MSwith anone fraudissueWowCallReinstatementTerm callInterpretercallP4caseAssisted apeer withtheircasesCompletedagingcasesreportDuplicatecall (samemerchant)RestrictedWBGlobalcaseCall withLegalHold5 callsormoreAskedManagerfor helpCBcallIncorrecttransferIDKDe-escalatedcallMarriotmerchantCallclosed allpendingcasesRefundfraudcaseCall withACHREJMATCHcallCompletedallassignedcasesA call withacollectionbalanceMATCOtoolscaseNo QAfailsVoiceauth cardtesting5 day workweek (nodays off orearlydept/arriva;)ProvidedfeedbackAssist MSwith anone fraudissueWowCallReinstatementTerm callInterpretercallP4caseAssisted apeer withtheircasesCompletedagingcasesreportDuplicatecall (samemerchant)RestrictedWBGlobalcaseCall withLegalHold5 callsormoreAskedManagerfor helpCBcallIncorrecttransferIDKDe-escalatedcallMarriotmerchantCallclosed allpendingcasesRefundfraudcaseCall withACHREJMATCHcallCompletedallassignedcasesA call withacollectionbalanceMATCOtoolscase

Untitled Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. No QA fails
  2. Voice auth card testing
  3. 5 day work week (no days off or early dept/arriva;)
  4. Provided feedback
  5. Assist MS with a none fraud issue
  6. Wow Call
  7. Reinstatement Term call
  8. Interpreter call
  9. P4 case
  10. Assisted a peer with their cases
  11. Completed aging cases report
  12. Duplicate call (same merchant)
  13. Restricted WB
  14. Global case
  15. Call with Legal Hold
  16. 5 calls or more
  17. Asked Manager for help
  18. CB call
  19. Incorrect transfer
  20. IDK
  21. De-escalated call
  22. Marriot merchant Call
  23. closed all pending cases
  24. Refund fraud case
  25. Call with ACH REJ
  26. MATCH call
  27. Completed all assigned cases
  28. A call with a collection balance
  29. MATCO tools case