RestrictedWBDuplicatecall (samemerchant)WowCallCall withACHREJclosed allpendingcasesRefundfraudcaseA call withacollectionbalanceCall withLegalHoldDe-escalatedcallAssist MSwith anone fraudissueAskedManagerfor helpCompletedagingcasesreportMATCHcallInterpretercallVoiceauth cardtesting5 callsormoreProvidedfeedbackCompletedallassignedcasesMATCOtoolscaseIncorrecttransferP4caseIDKMarriotmerchantCallCBcallAssisted apeer withtheircasesNo QAfailsGlobalcase5 day workweek (nodays off orearlydept/arriva;)ReinstatementTerm callRestrictedWBDuplicatecall (samemerchant)WowCallCall withACHREJclosed allpendingcasesRefundfraudcaseA call withacollectionbalanceCall withLegalHoldDe-escalatedcallAssist MSwith anone fraudissueAskedManagerfor helpCompletedagingcasesreportMATCHcallInterpretercallVoiceauth cardtesting5 callsormoreProvidedfeedbackCompletedallassignedcasesMATCOtoolscaseIncorrecttransferP4caseIDKMarriotmerchantCallCBcallAssisted apeer withtheircasesNo QAfailsGlobalcase5 day workweek (nodays off orearlydept/arriva;)ReinstatementTerm call

Untitled Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
  1. Restricted WB
  2. Duplicate call (same merchant)
  3. Wow Call
  4. Call with ACH REJ
  5. closed all pending cases
  6. Refund fraud case
  7. A call with a collection balance
  8. Call with Legal Hold
  9. De-escalated call
  10. Assist MS with a none fraud issue
  11. Asked Manager for help
  12. Completed aging cases report
  13. MATCH call
  14. Interpreter call
  15. Voice auth card testing
  16. 5 calls or more
  17. Provided feedback
  18. Completed all assigned cases
  19. MATCO tools case
  20. Incorrect transfer
  21. P4 case
  22. IDK
  23. Marriot merchant Call
  24. CB call
  25. Assisted a peer with their cases
  26. No QA fails
  27. Global case
  28. 5 day work week (no days off or early dept/arriva;)
  29. Reinstatement Term call