Five or more OneCalls pending Condition Help Stroke Alert EVS delay Intubation STAT Unplanned down time Angry MD call Fall Planned down time Staffing sheets wrong ED wait > 3 hours Clogged toilet Cockroaches Power failure AGH on divert No burn bed Visitation exception Patient left; Still in EPIC Security screw- up Patient placement screw-up Transport delay Unit refuses a patient No alerts all shift >2 units without PCT CTB Bed bugs STEMI Alert Fire alarm 10 or more boarders Downstaff to home No call no show Other infrastructure failure No NICU transport team “VIP” PCT Call-Off Elopement No code bed Mice Director doesn’t answer phone Rapid response Dietary screw- up DOH / TJC on site Equipment failure Kronos wrong RN Call-Off Five or more OneCalls placed Late Call-Off AMA Hidden staff Wrong unit data Code Blue Five or more sitters Exec doesn’t answer phone Higher level of care Unreasonable staffing request Crisis Response OneCall mistake Sewage leak Patient refuses to leave No policy for that Pharmacy issue Clean water leak Missing monitor Condition O Onc misses bed mtg Med/surg transfer by air Bring Inpatient OneCall to ED Surprise RN shows up AGH refuses transfer 6:1 “Is this the CHO”? Service Recovery Five or more OneCalls pending Condition Help Stroke Alert EVS delay Intubation STAT Unplanned down time Angry MD call Fall Planned down time Staffing sheets wrong ED wait > 3 hours Clogged toilet Cockroaches Power failure AGH on divert No burn bed Visitation exception Patient left; Still in EPIC Security screw- up Patient placement screw-up Transport delay Unit refuses a patient No alerts all shift >2 units without PCT CTB Bed bugs STEMI Alert Fire alarm 10 or more boarders Downstaff to home No call no show Other infrastructure failure No NICU transport team “VIP” PCT Call-Off Elopement No code bed Mice Director doesn’t answer phone Rapid response Dietary screw- up DOH / TJC on site Equipment failure Kronos wrong RN Call-Off Five or more OneCalls placed Late Call-Off AMA Hidden staff Wrong unit data Code Blue Five or more sitters Exec doesn’t answer phone Higher level of care Unreasonable staffing request Crisis Response OneCall mistake Sewage leak Patient refuses to leave No policy for that Pharmacy issue Clean water leak Missing monitor Condition O Onc misses bed mtg Med/surg transfer by air Bring Inpatient OneCall to ED Surprise RN shows up AGH refuses transfer 6:1 “Is this the CHO”? Service Recovery
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Five or more OneCalls pending
Condition Help
Stroke Alert
EVS delay
Intubation STAT
Unplanned down time
Angry MD call
Fall
Planned down time
Staffing sheets wrong
ED wait > 3 hours
Clogged toilet
Cockroaches
Power failure
AGH on divert
No burn bed
Visitation exception
Patient left; Still in EPIC
Security screw-up
Patient placement screw-up
Transport delay
Unit refuses a patient
No alerts all shift
>2 units without PCT
CTB
Bed bugs
STEMI Alert
Fire alarm
10 or more boarders
Downstaff to home
No call no show
Other infrastructure failure
No NICU transport team
“VIP”
PCT Call-Off
Elopement
No code bed
Mice
Director doesn’t answer phone
Rapid response
Dietary screw-up
DOH / TJC on site
Equipment failure
Kronos wrong
RN Call-Off
Five or more OneCalls placed
Late Call-Off
AMA
Hidden staff
Wrong unit data
Code Blue
Five or more sitters
Exec doesn’t answer phone
Higher level of care
Unreasonable staffing request
Crisis Response
OneCall mistake
Sewage leak
Patient refuses to leave
No policy for that
Pharmacy issue
Clean water leak
Missing monitor
Condition O
Onc misses bed mtg
Med/surg transfer by air
Bring Inpatient OneCall to ED
Surprise RN shows up
AGH refuses transfer
6:1
“Is this the CHO”?
Service Recovery