Completenew patientpackets bynoonGet a callfordirections toDiscoveryE-Mail anewpatientpacketSchedule aReturnCardiologyAppointmentSchedule aReturnNeurologyAppointmentOverhearsomeoneuse thenew introSchedule aDermAppointmentSchedule aSurgeryAppointmentUsecallersnameduring callCallDiscoveryNurseStationSchedule aNephrologyAppointmentSend In-Basketusing.schedcallSchedule aGIAppointmentSchedule aNewEndocrineAppointmentSchedulean EchoUse Lync torelay a workrelated msgSend in-basketusing.nursecallAsk specifictime orproviderneededSchedule aNeurologyAppointmentCallExplorerNurseStationGet a callfordirectionsto ExplorerRegister abrand newpatientSay ThankYou forChoosingU M HealthCoordinatea RenalUltrasoundw/ ApptCompletenew patientpackets bynoonGet a callfordirections toDiscoveryE-Mail anewpatientpacketSchedule aReturnCardiologyAppointmentSchedule aReturnNeurologyAppointmentOverhearsomeoneuse thenew introSchedule aDermAppointmentSchedule aSurgeryAppointmentUsecallersnameduring callCallDiscoveryNurseStationSchedule aNephrologyAppointmentSend In-Basketusing.schedcallSchedule aGIAppointmentSchedule aNewEndocrineAppointmentSchedulean EchoUse Lync torelay a workrelated msgSend in-basketusing.nursecallAsk specifictime orproviderneededSchedule aNeurologyAppointmentCallExplorerNurseStationGet a callfordirectionsto ExplorerRegister abrand newpatientSay ThankYou forChoosingU M HealthCoordinatea RenalUltrasoundw/ Appt

Customer Service Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Complete new patient packets by noon
  2. Get a call for directions to Discovery
  3. E-Mail a new patient packet
  4. Schedule a Return Cardiology Appointment
  5. Schedule a Return Neurology Appointment
  6. Overhear someone use the new intro
  7. Schedule a Derm Appointment
  8. Schedule a Surgery Appointment
  9. Use callers name during call
  10. Call Discovery Nurse Station
  11. Schedule a Nephrology Appointment
  12. Send In-Basket using .schedcall
  13. Schedule a GI Appointment
  14. Schedule a New Endocrine Appointment
  15. Schedule an Echo
  16. Use Lync to relay a work related msg
  17. Send in-basket using .nursecall
  18. Ask specific time or provider needed
  19. Schedule a Neurology Appointment
  20. Call Explorer Nurse Station
  21. Get a call for directions to Explorer
  22. Register a brand new patient
  23. Say Thank You for Choosing U M Health
  24. Coordinate a Renal Ultrasound w/ Appt