Ask specifictime orproviderneededCompletenew patientpackets bynoonUsecallersnameduring callSend in-basketusing.nursecallCallExplorerNurseStationGet a callfordirectionsto ExplorerSend In-Basketusing.schedcallSchedulean EchoSay ThankYou forChoosingU M HealthCoordinatea RenalUltrasoundw/ ApptRegister abrand newpatientSchedule aNewEndocrineAppointmentSchedule aNeurologyAppointmentSchedule aReturnNeurologyAppointmentSchedule aGIAppointmentOverhearsomeoneuse thenew introSchedule aDermAppointmentSchedule aReturnCardiologyAppointmentUse Lync torelay a workrelated msgCallDiscoveryNurseStationGet a callfordirections toDiscoverySchedule aNephrologyAppointmentSchedule aSurgeryAppointmentE-Mail anewpatientpacketAsk specifictime orproviderneededCompletenew patientpackets bynoonUsecallersnameduring callSend in-basketusing.nursecallCallExplorerNurseStationGet a callfordirectionsto ExplorerSend In-Basketusing.schedcallSchedulean EchoSay ThankYou forChoosingU M HealthCoordinatea RenalUltrasoundw/ ApptRegister abrand newpatientSchedule aNewEndocrineAppointmentSchedule aNeurologyAppointmentSchedule aReturnNeurologyAppointmentSchedule aGIAppointmentOverhearsomeoneuse thenew introSchedule aDermAppointmentSchedule aReturnCardiologyAppointmentUse Lync torelay a workrelated msgCallDiscoveryNurseStationGet a callfordirections toDiscoverySchedule aNephrologyAppointmentSchedule aSurgeryAppointmentE-Mail anewpatientpacket

Customer Service Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Ask specific time or provider needed
  2. Complete new patient packets by noon
  3. Use callers name during call
  4. Send in-basket using .nursecall
  5. Call Explorer Nurse Station
  6. Get a call for directions to Explorer
  7. Send In-Basket using .schedcall
  8. Schedule an Echo
  9. Say Thank You for Choosing U M Health
  10. Coordinate a Renal Ultrasound w/ Appt
  11. Register a brand new patient
  12. Schedule a New Endocrine Appointment
  13. Schedule a Neurology Appointment
  14. Schedule a Return Neurology Appointment
  15. Schedule a GI Appointment
  16. Overhear someone use the new intro
  17. Schedule a Derm Appointment
  18. Schedule a Return Cardiology Appointment
  19. Use Lync to relay a work related msg
  20. Call Discovery Nurse Station
  21. Get a call for directions to Discovery
  22. Schedule a Nephrology Appointment
  23. Schedule a Surgery Appointment
  24. E-Mail a new patient packet