"Can I justbuy thesetting withno centerdiamond?"Will the diamondcome placed in thesetting or do Ihave to take it to alocal jeweler to beset?Answer afellow GG'squestion inslack or chatGive a fellowteammate ashoutout for ajob well done inslack orintercomA customeris looking for"investmentdiamonds"Suggest aneye cleanSI1 or SI2diamondSuggestedshop.rarecarat.comto someone lookingfor jewelryHelp a customerexchange theirdiamond or settingwhen they chat infor a returnDiscuss strong bluefluorescence in ahigher color grade.Explain most dias arenot neg. affected, butcan check with sellerFollow-up with acustomer yousnoozed thatyou sent optionsto 1-2 days later.A customersends picturesof rocks andneeds a gem IDOffer to help find asetting or answerquestions while acustomer is waitingfor an answer onsomething (fluoro,price match, etc)"Hi, I'minterested in acustom setting" -Help customerfind one in stockon siteHelp a customerfind a similardiamond on oursite if they chat inwith one from JA,BN, etc.Positivefeedback givenabout youand/or the RCteam in chatSend thereview link toa happycustomer inIntercomSend acustomer alink to theircart at the endof the convoCrankycustomer alert:you helped turnaround theirattitude and theyleft happyLearn somethingnew aboutdiamonds or thesite and share withthe team in slackFind acustomer an altwhen thediamond theyliked has beensoldExplain that evenexperts can't tell thedifference between alab and nat. diamondwithout the use ofadvancedtechnology.Help acustomercompare 2 or 3diamonds inchat and settleon one.A customer mixesup color and clarity- "I'd like a DEFclarity and VS2color". Help themunderstand thedifference!I'm a motherhelping my sonshop for hisengagement ring!Try to get the son'sinfo while helpingher."Can I justbuy thesetting withno centerdiamond?"Will the diamondcome placed in thesetting or do Ihave to take it to alocal jeweler to beset?Answer afellow GG'squestion inslack or chatGive a fellowteammate ashoutout for ajob well done inslack orintercomA customeris looking for"investmentdiamonds"Suggest aneye cleanSI1 or SI2diamondSuggestedshop.rarecarat.comto someone lookingfor jewelryHelp a customerexchange theirdiamond or settingwhen they chat infor a returnDiscuss strong bluefluorescence in ahigher color grade.Explain most dias arenot neg. affected, butcan check with sellerFollow-up with acustomer yousnoozed thatyou sent optionsto 1-2 days later.A customersends picturesof rocks andneeds a gem IDOffer to help find asetting or answerquestions while acustomer is waitingfor an answer onsomething (fluoro,price match, etc)"Hi, I'minterested in acustom setting" -Help customerfind one in stockon siteHelp a customerfind a similardiamond on oursite if they chat inwith one from JA,BN, etc.Positivefeedback givenabout youand/or the RCteam in chatSend thereview link toa happycustomer inIntercomSend acustomer alink to theircart at the endof the convoCrankycustomer alert:you helped turnaround theirattitude and theyleft happyLearn somethingnew aboutdiamonds or thesite and share withthe team in slackFind acustomer an altwhen thediamond theyliked has beensoldExplain that evenexperts can't tell thedifference between alab and nat. diamondwithout the use ofadvancedtechnology.Help acustomercompare 2 or 3diamonds inchat and settleon one.A customer mixesup color and clarity- "I'd like a DEFclarity and VS2color". Help themunderstand thedifference!I'm a motherhelping my sonshop for hisengagement ring!Try to get the son'sinfo while helpingher.

Rare Carat Bingo - September Edition - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "Can I just buy the setting with no center diamond?"
  2. Will the diamond come placed in the setting or do I have to take it to a local jeweler to be set?
  3. Answer a fellow GG's question in slack or chat
  4. Give a fellow teammate a shoutout for a job well done in slack or intercom
  5. A customer is looking for "investment diamonds"
  6. Suggest an eye clean SI1 or SI2 diamond
  7. Suggested shop.rarecarat.com to someone looking for jewelry
  8. Help a customer exchange their diamond or setting when they chat in for a return
  9. Discuss strong blue fluorescence in a higher color grade. Explain most dias are not neg. affected, but can check with seller
  10. Follow-up with a customer you snoozed that you sent options to 1-2 days later.
  11. A customer sends pictures of rocks and needs a gem ID
  12. Offer to help find a setting or answer questions while a customer is waiting for an answer on something (fluoro, price match, etc)
  13. "Hi, I'm interested in a custom setting" - Help customer find one in stock on site
  14. Help a customer find a similar diamond on our site if they chat in with one from JA, BN, etc.
  15. Positive feedback given about you and/or the RC team in chat
  16. Send the review link to a happy customer in Intercom
  17. Send a customer a link to their cart at the end of the convo
  18. Cranky customer alert: you helped turn around their attitude and they left happy
  19. Learn something new about diamonds or the site and share with the team in slack
  20. Find a customer an alt when the diamond they liked has been sold
  21. Explain that even experts can't tell the difference between a lab and nat. diamond without the use of advanced technology.
  22. Help a customer compare 2 or 3 diamonds in chat and settle on one.
  23. A customer mixes up color and clarity - "I'd like a DEF clarity and VS2 color". Help them understand the difference!
  24. I'm a mother helping my son shop for his engagement ring! Try to get the son's info while helping her.