Positivefeedback givenabout youand/or the RCteam in chatHelp a customerexchange theirdiamond or settingwhen they chat infor a return"Can I justbuy thesetting withno centerdiamond?""Hi, I'minterested in acustom setting" -Help customerfind one in stockon siteCrankycustomer alert:you helped turnaround theirattitude and theyleft happyGive a fellowteammate ashoutout for ajob well done inslack orintercomA customer mixesup color and clarity- "I'd like a DEFclarity and VS2color". Help themunderstand thedifference!Find acustomer an altwhen thediamond theyliked has beensoldAnswer afellow GG'squestion inslack or chatFollow-up with acustomer yousnoozed thatyou sent optionsto 1-2 days later.I'm a motherhelping my sonshop for hisengagement ring!Try to get the son'sinfo while helpingher.Offer to help find asetting or answerquestions while acustomer is waitingfor an answer onsomething (fluoro,price match, etc)Help acustomercompare 2 or 3diamonds inchat and settleon one.Help a customerfind a similardiamond on oursite if they chat inwith one from JA,BN, etc.Will the diamondcome placed in thesetting or do Ihave to take it to alocal jeweler to beset?Explain that evenexperts can't tell thedifference between alab and nat. diamondwithout the use ofadvancedtechnology.Discuss strong bluefluorescence in ahigher color grade.Explain most dias arenot neg. affected, butcan check with sellerSuggest aneye cleanSI1 or SI2diamondA customeris looking for"investmentdiamonds"Learn somethingnew aboutdiamonds or thesite and share withthe team in slackA customersends picturesof rocks andneeds a gem IDSend thereview link toa happycustomer inIntercomSend acustomer alink to theircart at the endof the convoSuggestedshop.rarecarat.comto someone lookingfor jewelryPositivefeedback givenabout youand/or the RCteam in chatHelp a customerexchange theirdiamond or settingwhen they chat infor a return"Can I justbuy thesetting withno centerdiamond?""Hi, I'minterested in acustom setting" -Help customerfind one in stockon siteCrankycustomer alert:you helped turnaround theirattitude and theyleft happyGive a fellowteammate ashoutout for ajob well done inslack orintercomA customer mixesup color and clarity- "I'd like a DEFclarity and VS2color". Help themunderstand thedifference!Find acustomer an altwhen thediamond theyliked has beensoldAnswer afellow GG'squestion inslack or chatFollow-up with acustomer yousnoozed thatyou sent optionsto 1-2 days later.I'm a motherhelping my sonshop for hisengagement ring!Try to get the son'sinfo while helpingher.Offer to help find asetting or answerquestions while acustomer is waitingfor an answer onsomething (fluoro,price match, etc)Help acustomercompare 2 or 3diamonds inchat and settleon one.Help a customerfind a similardiamond on oursite if they chat inwith one from JA,BN, etc.Will the diamondcome placed in thesetting or do Ihave to take it to alocal jeweler to beset?Explain that evenexperts can't tell thedifference between alab and nat. diamondwithout the use ofadvancedtechnology.Discuss strong bluefluorescence in ahigher color grade.Explain most dias arenot neg. affected, butcan check with sellerSuggest aneye cleanSI1 or SI2diamondA customeris looking for"investmentdiamonds"Learn somethingnew aboutdiamonds or thesite and share withthe team in slackA customersends picturesof rocks andneeds a gem IDSend thereview link toa happycustomer inIntercomSend acustomer alink to theircart at the endof the convoSuggestedshop.rarecarat.comto someone lookingfor jewelry

Rare Carat Bingo - September Edition - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Positive feedback given about you and/or the RC team in chat
  2. Help a customer exchange their diamond or setting when they chat in for a return
  3. "Can I just buy the setting with no center diamond?"
  4. "Hi, I'm interested in a custom setting" - Help customer find one in stock on site
  5. Cranky customer alert: you helped turn around their attitude and they left happy
  6. Give a fellow teammate a shoutout for a job well done in slack or intercom
  7. A customer mixes up color and clarity - "I'd like a DEF clarity and VS2 color". Help them understand the difference!
  8. Find a customer an alt when the diamond they liked has been sold
  9. Answer a fellow GG's question in slack or chat
  10. Follow-up with a customer you snoozed that you sent options to 1-2 days later.
  11. I'm a mother helping my son shop for his engagement ring! Try to get the son's info while helping her.
  12. Offer to help find a setting or answer questions while a customer is waiting for an answer on something (fluoro, price match, etc)
  13. Help a customer compare 2 or 3 diamonds in chat and settle on one.
  14. Help a customer find a similar diamond on our site if they chat in with one from JA, BN, etc.
  15. Will the diamond come placed in the setting or do I have to take it to a local jeweler to be set?
  16. Explain that even experts can't tell the difference between a lab and nat. diamond without the use of advanced technology.
  17. Discuss strong blue fluorescence in a higher color grade. Explain most dias are not neg. affected, but can check with seller
  18. Suggest an eye clean SI1 or SI2 diamond
  19. A customer is looking for "investment diamonds"
  20. Learn something new about diamonds or the site and share with the team in slack
  21. A customer sends pictures of rocks and needs a gem ID
  22. Send the review link to a happy customer in Intercom
  23. Send a customer a link to their cart at the end of the convo
  24. Suggested shop.rarecarat.com to someone looking for jewelry