Discuss strong bluefluorescence in ahigher color grade.Explain most dias arenot neg. affected, butcan check with sellerA customersends picturesof rocks andneeds a gem IDPositivefeedback givenabout youand/or the RCteam in chatFind acustomer an altwhen thediamond theyliked has beensoldGive a fellowteammate ashoutout for ajob well done inslack orintercomExplain that evenexperts can't tell thedifference between alab and nat. diamondwithout the use ofadvancedtechnology.Suggest aneye cleanSI1 or SI2diamondSend thereview link toa happycustomer inIntercomOffer to help find asetting or answerquestions while acustomer is waitingfor an answer onsomething (fluoro,price match, etc)Help acustomercompare 2 or 3diamonds inchat and settleon one."Hi, I'minterested in acustom setting" -Help customerfind one in stockon siteI'm a motherhelping my sonshop for hisengagement ring!Try to get the son'sinfo while helpingher.Will the diamondcome placed in thesetting or do Ihave to take it to alocal jeweler to beset?Help a customerexchange theirdiamond or settingwhen they chat infor a returnAnswer afellow GG'squestion inslack or chatHelp a customerfind a similardiamond on oursite if they chat inwith one from JA,BN, etc.A customeris looking for"investmentdiamonds"Send acustomer alink to theircart at the endof the convoFollow-up with acustomer yousnoozed thatyou sent optionsto 1-2 days later.A customer mixesup color and clarity- "I'd like a DEFclarity and VS2color". Help themunderstand thedifference!Learn somethingnew aboutdiamonds or thesite and share withthe team in slackSuggestedshop.rarecarat.comto someone lookingfor jewelryCrankycustomer alert:you helped turnaround theirattitude and theyleft happy"Can I justbuy thesetting withno centerdiamond?"Discuss strong bluefluorescence in ahigher color grade.Explain most dias arenot neg. affected, butcan check with sellerA customersends picturesof rocks andneeds a gem IDPositivefeedback givenabout youand/or the RCteam in chatFind acustomer an altwhen thediamond theyliked has beensoldGive a fellowteammate ashoutout for ajob well done inslack orintercomExplain that evenexperts can't tell thedifference between alab and nat. diamondwithout the use ofadvancedtechnology.Suggest aneye cleanSI1 or SI2diamondSend thereview link toa happycustomer inIntercomOffer to help find asetting or answerquestions while acustomer is waitingfor an answer onsomething (fluoro,price match, etc)Help acustomercompare 2 or 3diamonds inchat and settleon one."Hi, I'minterested in acustom setting" -Help customerfind one in stockon siteI'm a motherhelping my sonshop for hisengagement ring!Try to get the son'sinfo while helpingher.Will the diamondcome placed in thesetting or do Ihave to take it to alocal jeweler to beset?Help a customerexchange theirdiamond or settingwhen they chat infor a returnAnswer afellow GG'squestion inslack or chatHelp a customerfind a similardiamond on oursite if they chat inwith one from JA,BN, etc.A customeris looking for"investmentdiamonds"Send acustomer alink to theircart at the endof the convoFollow-up with acustomer yousnoozed thatyou sent optionsto 1-2 days later.A customer mixesup color and clarity- "I'd like a DEFclarity and VS2color". Help themunderstand thedifference!Learn somethingnew aboutdiamonds or thesite and share withthe team in slackSuggestedshop.rarecarat.comto someone lookingfor jewelryCrankycustomer alert:you helped turnaround theirattitude and theyleft happy"Can I justbuy thesetting withno centerdiamond?"

Rare Carat Bingo - September Edition - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Discuss strong blue fluorescence in a higher color grade. Explain most dias are not neg. affected, but can check with seller
  2. A customer sends pictures of rocks and needs a gem ID
  3. Positive feedback given about you and/or the RC team in chat
  4. Find a customer an alt when the diamond they liked has been sold
  5. Give a fellow teammate a shoutout for a job well done in slack or intercom
  6. Explain that even experts can't tell the difference between a lab and nat. diamond without the use of advanced technology.
  7. Suggest an eye clean SI1 or SI2 diamond
  8. Send the review link to a happy customer in Intercom
  9. Offer to help find a setting or answer questions while a customer is waiting for an answer on something (fluoro, price match, etc)
  10. Help a customer compare 2 or 3 diamonds in chat and settle on one.
  11. "Hi, I'm interested in a custom setting" - Help customer find one in stock on site
  12. I'm a mother helping my son shop for his engagement ring! Try to get the son's info while helping her.
  13. Will the diamond come placed in the setting or do I have to take it to a local jeweler to be set?
  14. Help a customer exchange their diamond or setting when they chat in for a return
  15. Answer a fellow GG's question in slack or chat
  16. Help a customer find a similar diamond on our site if they chat in with one from JA, BN, etc.
  17. A customer is looking for "investment diamonds"
  18. Send a customer a link to their cart at the end of the convo
  19. Follow-up with a customer you snoozed that you sent options to 1-2 days later.
  20. A customer mixes up color and clarity - "I'd like a DEF clarity and VS2 color". Help them understand the difference!
  21. Learn something new about diamonds or the site and share with the team in slack
  22. Suggested shop.rarecarat.com to someone looking for jewelry
  23. Cranky customer alert: you helped turn around their attitude and they left happy
  24. "Can I just buy the setting with no center diamond?"