Suggestedshop.rarecarat.comto someone lookingfor jewelryLearn somethingnew aboutdiamonds or thesite and share withthe team in slackSend thereview link toa happycustomer inIntercomGive a fellowteammate ashoutout for ajob well done inslack orintercom"Hi, I'minterested in acustom setting" -Help customerfind one in stockon siteA customeris looking for"investmentdiamonds"Help a customerfind a similardiamond on oursite if they chat inwith one from JA,BN, etc.Offer to help find asetting or answerquestions while acustomer is waitingfor an answer onsomething (fluoro,price match, etc)Follow-up with acustomer yousnoozed thatyou sent optionsto 1-2 days later.Help a customerexchange theirdiamond or settingwhen they chat infor a returnHelp acustomercompare 2 or 3diamonds inchat and settleon one.Suggest aneye cleanSI1 or SI2diamondWill the diamondcome placed in thesetting or do Ihave to take it to alocal jeweler to beset?Find acustomer an altwhen thediamond theyliked has beensoldAnswer afellow GG'squestion inslack or chat"Can I justbuy thesetting withno centerdiamond?"A customersends picturesof rocks andneeds a gem IDDiscuss strong bluefluorescence in ahigher color grade.Explain most dias arenot neg. affected, butcan check with sellerExplain that evenexperts can't tell thedifference between alab and nat. diamondwithout the use ofadvancedtechnology.I'm a motherhelping my sonshop for hisengagement ring!Try to get the son'sinfo while helpingher.Positivefeedback givenabout youand/or the RCteam in chatCrankycustomer alert:you helped turnaround theirattitude and theyleft happySend acustomer alink to theircart at the endof the convoA customer mixesup color and clarity- "I'd like a DEFclarity and VS2color". Help themunderstand thedifference!Suggestedshop.rarecarat.comto someone lookingfor jewelryLearn somethingnew aboutdiamonds or thesite and share withthe team in slackSend thereview link toa happycustomer inIntercomGive a fellowteammate ashoutout for ajob well done inslack orintercom"Hi, I'minterested in acustom setting" -Help customerfind one in stockon siteA customeris looking for"investmentdiamonds"Help a customerfind a similardiamond on oursite if they chat inwith one from JA,BN, etc.Offer to help find asetting or answerquestions while acustomer is waitingfor an answer onsomething (fluoro,price match, etc)Follow-up with acustomer yousnoozed thatyou sent optionsto 1-2 days later.Help a customerexchange theirdiamond or settingwhen they chat infor a returnHelp acustomercompare 2 or 3diamonds inchat and settleon one.Suggest aneye cleanSI1 or SI2diamondWill the diamondcome placed in thesetting or do Ihave to take it to alocal jeweler to beset?Find acustomer an altwhen thediamond theyliked has beensoldAnswer afellow GG'squestion inslack or chat"Can I justbuy thesetting withno centerdiamond?"A customersends picturesof rocks andneeds a gem IDDiscuss strong bluefluorescence in ahigher color grade.Explain most dias arenot neg. affected, butcan check with sellerExplain that evenexperts can't tell thedifference between alab and nat. diamondwithout the use ofadvancedtechnology.I'm a motherhelping my sonshop for hisengagement ring!Try to get the son'sinfo while helpingher.Positivefeedback givenabout youand/or the RCteam in chatCrankycustomer alert:you helped turnaround theirattitude and theyleft happySend acustomer alink to theircart at the endof the convoA customer mixesup color and clarity- "I'd like a DEFclarity and VS2color". Help themunderstand thedifference!

Rare Carat Bingo - September Edition - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Suggested shop.rarecarat.com to someone looking for jewelry
  2. Learn something new about diamonds or the site and share with the team in slack
  3. Send the review link to a happy customer in Intercom
  4. Give a fellow teammate a shoutout for a job well done in slack or intercom
  5. "Hi, I'm interested in a custom setting" - Help customer find one in stock on site
  6. A customer is looking for "investment diamonds"
  7. Help a customer find a similar diamond on our site if they chat in with one from JA, BN, etc.
  8. Offer to help find a setting or answer questions while a customer is waiting for an answer on something (fluoro, price match, etc)
  9. Follow-up with a customer you snoozed that you sent options to 1-2 days later.
  10. Help a customer exchange their diamond or setting when they chat in for a return
  11. Help a customer compare 2 or 3 diamonds in chat and settle on one.
  12. Suggest an eye clean SI1 or SI2 diamond
  13. Will the diamond come placed in the setting or do I have to take it to a local jeweler to be set?
  14. Find a customer an alt when the diamond they liked has been sold
  15. Answer a fellow GG's question in slack or chat
  16. "Can I just buy the setting with no center diamond?"
  17. A customer sends pictures of rocks and needs a gem ID
  18. Discuss strong blue fluorescence in a higher color grade. Explain most dias are not neg. affected, but can check with seller
  19. Explain that even experts can't tell the difference between a lab and nat. diamond without the use of advanced technology.
  20. I'm a mother helping my son shop for his engagement ring! Try to get the son's info while helping her.
  21. Positive feedback given about you and/or the RC team in chat
  22. Cranky customer alert: you helped turn around their attitude and they left happy
  23. Send a customer a link to their cart at the end of the convo
  24. A customer mixes up color and clarity - "I'd like a DEF clarity and VS2 color". Help them understand the difference!