(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
"Hi, I'm interested in a custom setting" - Help customer find one in stock on site
Send the review link to a happy customer in Intercom
Follow-up with a customer you snoozed that you sent options to 1-2 days later.
Give a fellow teammate a shoutout for a job well done in slack or intercom
Will the diamond come placed in the setting or do I have to take it to a local jeweler to be set?
Suggest an eye clean SI1 or SI2 diamond
A customer is looking for "investment diamonds"
I'm a mother helping my son shop for his engagement ring! Try to get the son's info while helping her.
Help a customer find a similar diamond on our site if they chat in with one from JA, BN, etc.
A customer mixes up color and clarity - "I'd like a DEF clarity and VS2 color". Help them understand the difference!
Offer to help find a setting or answer questions while a customer is waiting for an answer on something (fluoro, price match, etc)
Cranky customer alert: you helped turn around their attitude and they left happy
Explain that even experts can't tell the difference between a lab and nat. diamond without the use of advanced technology.
Find a customer an alt when the diamond they liked has been sold
Learn something new about diamonds or the site and share with the team in slack
Suggested shop.rarecarat.com to someone looking for jewelry
Positive feedback given about you and/or the RC team in chat
"Can I just buy the setting with no center diamond?"
Answer a fellow GG's question in slack or chat
Help a customer exchange their diamond or setting when they chat in for a return
Discuss strong blue fluorescence in a higher color grade. Explain most dias are not neg. affected, but can check with seller
Help a customer compare 2 or 3 diamonds in chat and settle on one.
Send a customer a link to their cart at the end of the convo
A customer sends pictures of rocks and needs a gem ID