Crankycustomer alert:you helped turnaround theirattitude and theyleft happyHelp a customerfind a similardiamond on oursite if they chat inwith one from JA,BN, etc."Hi, I'minterested in acustom setting" -Help customerfind one in stockon siteGive a fellowteammate ashoutout for ajob well done inslack orintercomLearn somethingnew aboutdiamonds or thesite and share withthe team in slackOffer to help find asetting or answerquestions while acustomer is waitingfor an answer onsomething (fluoro,price match, etc)A customersends picturesof rocks andneeds a gem IDA customer mixesup color and clarity- "I'd like a DEFclarity and VS2color". Help themunderstand thedifference!A customeris looking for"investmentdiamonds"Find acustomer an altwhen thediamond theyliked has beensold"Can I justbuy thesetting withno centerdiamond?"Help acustomercompare 2 or 3diamonds inchat and settleon one.Will the diamondcome placed in thesetting or do Ihave to take it to alocal jeweler to beset?Answer afellow GG'squestion inslack or chatFollow-up with acustomer yousnoozed thatyou sent optionsto 1-2 days later.Discuss strong bluefluorescence in ahigher color grade.Explain most dias arenot neg. affected, butcan check with sellerHelp a customerexchange theirdiamond or settingwhen they chat infor a returnSend acustomer alink to theircart at the endof the convoI'm a motherhelping my sonshop for hisengagement ring!Try to get the son'sinfo while helpingher.Suggest aneye cleanSI1 or SI2diamondSuggestedshop.rarecarat.comto someone lookingfor jewelryPositivefeedback givenabout youand/or the RCteam in chatSend thereview link toa happycustomer inIntercomExplain that evenexperts can't tell thedifference between alab and nat. diamondwithout the use ofadvancedtechnology.Crankycustomer alert:you helped turnaround theirattitude and theyleft happyHelp a customerfind a similardiamond on oursite if they chat inwith one from JA,BN, etc."Hi, I'minterested in acustom setting" -Help customerfind one in stockon siteGive a fellowteammate ashoutout for ajob well done inslack orintercomLearn somethingnew aboutdiamonds or thesite and share withthe team in slackOffer to help find asetting or answerquestions while acustomer is waitingfor an answer onsomething (fluoro,price match, etc)A customersends picturesof rocks andneeds a gem IDA customer mixesup color and clarity- "I'd like a DEFclarity and VS2color". Help themunderstand thedifference!A customeris looking for"investmentdiamonds"Find acustomer an altwhen thediamond theyliked has beensold"Can I justbuy thesetting withno centerdiamond?"Help acustomercompare 2 or 3diamonds inchat and settleon one.Will the diamondcome placed in thesetting or do Ihave to take it to alocal jeweler to beset?Answer afellow GG'squestion inslack or chatFollow-up with acustomer yousnoozed thatyou sent optionsto 1-2 days later.Discuss strong bluefluorescence in ahigher color grade.Explain most dias arenot neg. affected, butcan check with sellerHelp a customerexchange theirdiamond or settingwhen they chat infor a returnSend acustomer alink to theircart at the endof the convoI'm a motherhelping my sonshop for hisengagement ring!Try to get the son'sinfo while helpingher.Suggest aneye cleanSI1 or SI2diamondSuggestedshop.rarecarat.comto someone lookingfor jewelryPositivefeedback givenabout youand/or the RCteam in chatSend thereview link toa happycustomer inIntercomExplain that evenexperts can't tell thedifference between alab and nat. diamondwithout the use ofadvancedtechnology.

Rare Carat Bingo - September Edition - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Cranky customer alert: you helped turn around their attitude and they left happy
  2. Help a customer find a similar diamond on our site if they chat in with one from JA, BN, etc.
  3. "Hi, I'm interested in a custom setting" - Help customer find one in stock on site
  4. Give a fellow teammate a shoutout for a job well done in slack or intercom
  5. Learn something new about diamonds or the site and share with the team in slack
  6. Offer to help find a setting or answer questions while a customer is waiting for an answer on something (fluoro, price match, etc)
  7. A customer sends pictures of rocks and needs a gem ID
  8. A customer mixes up color and clarity - "I'd like a DEF clarity and VS2 color". Help them understand the difference!
  9. A customer is looking for "investment diamonds"
  10. Find a customer an alt when the diamond they liked has been sold
  11. "Can I just buy the setting with no center diamond?"
  12. Help a customer compare 2 or 3 diamonds in chat and settle on one.
  13. Will the diamond come placed in the setting or do I have to take it to a local jeweler to be set?
  14. Answer a fellow GG's question in slack or chat
  15. Follow-up with a customer you snoozed that you sent options to 1-2 days later.
  16. Discuss strong blue fluorescence in a higher color grade. Explain most dias are not neg. affected, but can check with seller
  17. Help a customer exchange their diamond or setting when they chat in for a return
  18. Send a customer a link to their cart at the end of the convo
  19. I'm a mother helping my son shop for his engagement ring! Try to get the son's info while helping her.
  20. Suggest an eye clean SI1 or SI2 diamond
  21. Suggested shop.rarecarat.com to someone looking for jewelry
  22. Positive feedback given about you and/or the RC team in chat
  23. Send the review link to a happy customer in Intercom
  24. Explain that even experts can't tell the difference between a lab and nat. diamond without the use of advanced technology.