"Can I justbuy thesetting withno centerdiamond?"Offer to help find asetting or answerquestions while acustomer is waitingfor an answer onsomething (fluoro,price match, etc)Help a customerexchange theirdiamond or settingwhen they chat infor a returnExplain that evenexperts can't tell thedifference between alab and nat. diamondwithout the use ofadvancedtechnology.Positivefeedback givenabout youand/or the RCteam in chatA customersends picturesof rocks andneeds a gem IDFind acustomer an altwhen thediamond theyliked has beensoldHelp a customerfind a similardiamond on oursite if they chat inwith one from JA,BN, etc.Will the diamondcome placed in thesetting or do Ihave to take it to alocal jeweler to beset?Suggestedshop.rarecarat.comto someone lookingfor jewelryDiscuss strong bluefluorescence in ahigher color grade.Explain most dias arenot neg. affected, butcan check with sellerSuggest aneye cleanSI1 or SI2diamondAnswer afellow GG'squestion inslack or chatSend thereview link toa happycustomer inIntercomA customer mixesup color and clarity- "I'd like a DEFclarity and VS2color". Help themunderstand thedifference!"Hi, I'minterested in acustom setting" -Help customerfind one in stockon siteSend acustomer alink to theircart at the endof the convoFollow-up with acustomer yousnoozed thatyou sent optionsto 1-2 days later.Help acustomercompare 2 or 3diamonds inchat and settleon one.Crankycustomer alert:you helped turnaround theirattitude and theyleft happyA customeris looking for"investmentdiamonds"Give a fellowteammate ashoutout for ajob well done inslack orintercomLearn somethingnew aboutdiamonds or thesite and share withthe team in slackI'm a motherhelping my sonshop for hisengagement ring!Try to get the son'sinfo while helpingher."Can I justbuy thesetting withno centerdiamond?"Offer to help find asetting or answerquestions while acustomer is waitingfor an answer onsomething (fluoro,price match, etc)Help a customerexchange theirdiamond or settingwhen they chat infor a returnExplain that evenexperts can't tell thedifference between alab and nat. diamondwithout the use ofadvancedtechnology.Positivefeedback givenabout youand/or the RCteam in chatA customersends picturesof rocks andneeds a gem IDFind acustomer an altwhen thediamond theyliked has beensoldHelp a customerfind a similardiamond on oursite if they chat inwith one from JA,BN, etc.Will the diamondcome placed in thesetting or do Ihave to take it to alocal jeweler to beset?Suggestedshop.rarecarat.comto someone lookingfor jewelryDiscuss strong bluefluorescence in ahigher color grade.Explain most dias arenot neg. affected, butcan check with sellerSuggest aneye cleanSI1 or SI2diamondAnswer afellow GG'squestion inslack or chatSend thereview link toa happycustomer inIntercomA customer mixesup color and clarity- "I'd like a DEFclarity and VS2color". Help themunderstand thedifference!"Hi, I'minterested in acustom setting" -Help customerfind one in stockon siteSend acustomer alink to theircart at the endof the convoFollow-up with acustomer yousnoozed thatyou sent optionsto 1-2 days later.Help acustomercompare 2 or 3diamonds inchat and settleon one.Crankycustomer alert:you helped turnaround theirattitude and theyleft happyA customeris looking for"investmentdiamonds"Give a fellowteammate ashoutout for ajob well done inslack orintercomLearn somethingnew aboutdiamonds or thesite and share withthe team in slackI'm a motherhelping my sonshop for hisengagement ring!Try to get the son'sinfo while helpingher.

Rare Carat Bingo - September Edition - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "Can I just buy the setting with no center diamond?"
  2. Offer to help find a setting or answer questions while a customer is waiting for an answer on something (fluoro, price match, etc)
  3. Help a customer exchange their diamond or setting when they chat in for a return
  4. Explain that even experts can't tell the difference between a lab and nat. diamond without the use of advanced technology.
  5. Positive feedback given about you and/or the RC team in chat
  6. A customer sends pictures of rocks and needs a gem ID
  7. Find a customer an alt when the diamond they liked has been sold
  8. Help a customer find a similar diamond on our site if they chat in with one from JA, BN, etc.
  9. Will the diamond come placed in the setting or do I have to take it to a local jeweler to be set?
  10. Suggested shop.rarecarat.com to someone looking for jewelry
  11. Discuss strong blue fluorescence in a higher color grade. Explain most dias are not neg. affected, but can check with seller
  12. Suggest an eye clean SI1 or SI2 diamond
  13. Answer a fellow GG's question in slack or chat
  14. Send the review link to a happy customer in Intercom
  15. A customer mixes up color and clarity - "I'd like a DEF clarity and VS2 color". Help them understand the difference!
  16. "Hi, I'm interested in a custom setting" - Help customer find one in stock on site
  17. Send a customer a link to their cart at the end of the convo
  18. Follow-up with a customer you snoozed that you sent options to 1-2 days later.
  19. Help a customer compare 2 or 3 diamonds in chat and settle on one.
  20. Cranky customer alert: you helped turn around their attitude and they left happy
  21. A customer is looking for "investment diamonds"
  22. Give a fellow teammate a shoutout for a job well done in slack or intercom
  23. Learn something new about diamonds or the site and share with the team in slack
  24. I'm a mother helping my son shop for his engagement ring! Try to get the son's info while helping her.