"Hi, I'minterested in acustom setting" -Help customerfind one in stockon siteSend thereview link toa happycustomer inIntercomHelp acustomercompare 2 or 3diamonds inchat and settleon one.Suggestedshop.rarecarat.comto someone lookingfor jewelryCrankycustomer alert:you helped turnaround theirattitude and theyleft happyHelp a customerfind a similardiamond on oursite if they chat inwith one from JA,BN, etc.A customeris looking for"investmentdiamonds"Answer afellow GG'squestion inslack or chat"Can I justbuy thesetting withno centerdiamond?"A customersends picturesof rocks andneeds a gem IDLearn somethingnew aboutdiamonds or thesite and share withthe team in slackSend acustomer alink to theircart at the endof the convoHelp a customerexchange theirdiamond or settingwhen they chat infor a returnFollow-up with acustomer yousnoozed thatyou sent optionsto 1-2 days later.A customer mixesup color and clarity- "I'd like a DEFclarity and VS2color". Help themunderstand thedifference!Find acustomer an altwhen thediamond theyliked has beensoldSuggest aneye cleanSI1 or SI2diamondExplain that evenexperts can't tell thedifference between alab and nat. diamondwithout the use ofadvancedtechnology.I'm a motherhelping my sonshop for hisengagement ring!Try to get the son'sinfo while helpingher.Will the diamondcome placed in thesetting or do Ihave to take it to alocal jeweler to beset?Give a fellowteammate ashoutout for ajob well done inslack orintercomDiscuss strong bluefluorescence in ahigher color grade.Explain most dias arenot neg. affected, butcan check with sellerOffer to help find asetting or answerquestions while acustomer is waitingfor an answer onsomething (fluoro,price match, etc)Positivefeedback givenabout youand/or the RCteam in chat"Hi, I'minterested in acustom setting" -Help customerfind one in stockon siteSend thereview link toa happycustomer inIntercomHelp acustomercompare 2 or 3diamonds inchat and settleon one.Suggestedshop.rarecarat.comto someone lookingfor jewelryCrankycustomer alert:you helped turnaround theirattitude and theyleft happyHelp a customerfind a similardiamond on oursite if they chat inwith one from JA,BN, etc.A customeris looking for"investmentdiamonds"Answer afellow GG'squestion inslack or chat"Can I justbuy thesetting withno centerdiamond?"A customersends picturesof rocks andneeds a gem IDLearn somethingnew aboutdiamonds or thesite and share withthe team in slackSend acustomer alink to theircart at the endof the convoHelp a customerexchange theirdiamond or settingwhen they chat infor a returnFollow-up with acustomer yousnoozed thatyou sent optionsto 1-2 days later.A customer mixesup color and clarity- "I'd like a DEFclarity and VS2color". Help themunderstand thedifference!Find acustomer an altwhen thediamond theyliked has beensoldSuggest aneye cleanSI1 or SI2diamondExplain that evenexperts can't tell thedifference between alab and nat. diamondwithout the use ofadvancedtechnology.I'm a motherhelping my sonshop for hisengagement ring!Try to get the son'sinfo while helpingher.Will the diamondcome placed in thesetting or do Ihave to take it to alocal jeweler to beset?Give a fellowteammate ashoutout for ajob well done inslack orintercomDiscuss strong bluefluorescence in ahigher color grade.Explain most dias arenot neg. affected, butcan check with sellerOffer to help find asetting or answerquestions while acustomer is waitingfor an answer onsomething (fluoro,price match, etc)Positivefeedback givenabout youand/or the RCteam in chat

Rare Carat Bingo - September Edition - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "Hi, I'm interested in a custom setting" - Help customer find one in stock on site
  2. Send the review link to a happy customer in Intercom
  3. Help a customer compare 2 or 3 diamonds in chat and settle on one.
  4. Suggested shop.rarecarat.com to someone looking for jewelry
  5. Cranky customer alert: you helped turn around their attitude and they left happy
  6. Help a customer find a similar diamond on our site if they chat in with one from JA, BN, etc.
  7. A customer is looking for "investment diamonds"
  8. Answer a fellow GG's question in slack or chat
  9. "Can I just buy the setting with no center diamond?"
  10. A customer sends pictures of rocks and needs a gem ID
  11. Learn something new about diamonds or the site and share with the team in slack
  12. Send a customer a link to their cart at the end of the convo
  13. Help a customer exchange their diamond or setting when they chat in for a return
  14. Follow-up with a customer you snoozed that you sent options to 1-2 days later.
  15. A customer mixes up color and clarity - "I'd like a DEF clarity and VS2 color". Help them understand the difference!
  16. Find a customer an alt when the diamond they liked has been sold
  17. Suggest an eye clean SI1 or SI2 diamond
  18. Explain that even experts can't tell the difference between a lab and nat. diamond without the use of advanced technology.
  19. I'm a mother helping my son shop for his engagement ring! Try to get the son's info while helping her.
  20. Will the diamond come placed in the setting or do I have to take it to a local jeweler to be set?
  21. Give a fellow teammate a shoutout for a job well done in slack or intercom
  22. Discuss strong blue fluorescence in a higher color grade. Explain most dias are not neg. affected, but can check with seller
  23. Offer to help find a setting or answer questions while a customer is waiting for an answer on something (fluoro, price match, etc)
  24. Positive feedback given about you and/or the RC team in chat