Will the diamondcome placed in thesetting or do Ihave to take it to alocal jeweler to beset?A customer mixesup color and clarity- "I'd like a DEFclarity and VS2color". Help themunderstand thedifference!A customersends picturesof rocks andneeds a gem IDI'm a motherhelping my sonshop for hisengagement ring!Try to get the son'sinfo while helpingher."Can I justbuy thesetting withno centerdiamond?"A customeris looking for"investmentdiamonds"Send acustomer alink to theircart at the endof the convoFollow-up with acustomer yousnoozed thatyou sent optionsto 1-2 days later.Offer to help find asetting or answerquestions while acustomer is waitingfor an answer onsomething (fluoro,price match, etc)Help a customerfind a similardiamond on oursite if they chat inwith one from JA,BN, etc.Suggest aneye cleanSI1 or SI2diamondAnswer afellow GG'squestion inslack or chat"Hi, I'minterested in acustom setting" -Help customerfind one in stockon sitePositivefeedback givenabout youand/or the RCteam in chatLearn somethingnew aboutdiamonds or thesite and share withthe team in slackSend thereview link toa happycustomer inIntercomExplain that evenexperts can't tell thedifference between alab and nat. diamondwithout the use ofadvancedtechnology.Help acustomercompare 2 or 3diamonds inchat and settleon one.Find acustomer an altwhen thediamond theyliked has beensoldGive a fellowteammate ashoutout for ajob well done inslack orintercomDiscuss strong bluefluorescence in ahigher color grade.Explain most dias arenot neg. affected, butcan check with sellerHelp a customerexchange theirdiamond or settingwhen they chat infor a returnCrankycustomer alert:you helped turnaround theirattitude and theyleft happySuggestedshop.rarecarat.comto someone lookingfor jewelryWill the diamondcome placed in thesetting or do Ihave to take it to alocal jeweler to beset?A customer mixesup color and clarity- "I'd like a DEFclarity and VS2color". Help themunderstand thedifference!A customersends picturesof rocks andneeds a gem IDI'm a motherhelping my sonshop for hisengagement ring!Try to get the son'sinfo while helpingher."Can I justbuy thesetting withno centerdiamond?"A customeris looking for"investmentdiamonds"Send acustomer alink to theircart at the endof the convoFollow-up with acustomer yousnoozed thatyou sent optionsto 1-2 days later.Offer to help find asetting or answerquestions while acustomer is waitingfor an answer onsomething (fluoro,price match, etc)Help a customerfind a similardiamond on oursite if they chat inwith one from JA,BN, etc.Suggest aneye cleanSI1 or SI2diamondAnswer afellow GG'squestion inslack or chat"Hi, I'minterested in acustom setting" -Help customerfind one in stockon sitePositivefeedback givenabout youand/or the RCteam in chatLearn somethingnew aboutdiamonds or thesite and share withthe team in slackSend thereview link toa happycustomer inIntercomExplain that evenexperts can't tell thedifference between alab and nat. diamondwithout the use ofadvancedtechnology.Help acustomercompare 2 or 3diamonds inchat and settleon one.Find acustomer an altwhen thediamond theyliked has beensoldGive a fellowteammate ashoutout for ajob well done inslack orintercomDiscuss strong bluefluorescence in ahigher color grade.Explain most dias arenot neg. affected, butcan check with sellerHelp a customerexchange theirdiamond or settingwhen they chat infor a returnCrankycustomer alert:you helped turnaround theirattitude and theyleft happySuggestedshop.rarecarat.comto someone lookingfor jewelry

Rare Carat Bingo - September Edition - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Will the diamond come placed in the setting or do I have to take it to a local jeweler to be set?
  2. A customer mixes up color and clarity - "I'd like a DEF clarity and VS2 color". Help them understand the difference!
  3. A customer sends pictures of rocks and needs a gem ID
  4. I'm a mother helping my son shop for his engagement ring! Try to get the son's info while helping her.
  5. "Can I just buy the setting with no center diamond?"
  6. A customer is looking for "investment diamonds"
  7. Send a customer a link to their cart at the end of the convo
  8. Follow-up with a customer you snoozed that you sent options to 1-2 days later.
  9. Offer to help find a setting or answer questions while a customer is waiting for an answer on something (fluoro, price match, etc)
  10. Help a customer find a similar diamond on our site if they chat in with one from JA, BN, etc.
  11. Suggest an eye clean SI1 or SI2 diamond
  12. Answer a fellow GG's question in slack or chat
  13. "Hi, I'm interested in a custom setting" - Help customer find one in stock on site
  14. Positive feedback given about you and/or the RC team in chat
  15. Learn something new about diamonds or the site and share with the team in slack
  16. Send the review link to a happy customer in Intercom
  17. Explain that even experts can't tell the difference between a lab and nat. diamond without the use of advanced technology.
  18. Help a customer compare 2 or 3 diamonds in chat and settle on one.
  19. Find a customer an alt when the diamond they liked has been sold
  20. Give a fellow teammate a shoutout for a job well done in slack or intercom
  21. Discuss strong blue fluorescence in a higher color grade. Explain most dias are not neg. affected, but can check with seller
  22. Help a customer exchange their diamond or setting when they chat in for a return
  23. Cranky customer alert: you helped turn around their attitude and they left happy
  24. Suggested shop.rarecarat.com to someone looking for jewelry