"Can I justbuy thesetting withno centerdiamond?"Positivefeedback givenabout youand/or the RCteam in chatI'm a motherhelping my sonshop for hisengagement ring!Try to get the son'sinfo while helpingher.Find acustomer an altwhen thediamond theyliked has beensoldHelp acustomercompare 2 or 3diamonds inchat and settleon one.A customersends picturesof rocks andneeds a gem IDOffer to help find asetting or answerquestions while acustomer is waitingfor an answer onsomething (fluoro,price match, etc)"Hi, I'minterested in acustom setting" -Help customerfind one in stockon siteSuggest aneye cleanSI1 or SI2diamondLearn somethingnew aboutdiamonds or thesite and share withthe team in slackHelp a customerexchange theirdiamond or settingwhen they chat infor a returnFollow-up with acustomer yousnoozed thatyou sent optionsto 1-2 days later.Crankycustomer alert:you helped turnaround theirattitude and theyleft happySuggestedshop.rarecarat.comto someone lookingfor jewelryHelp a customerfind a similardiamond on oursite if they chat inwith one from JA,BN, etc.Send acustomer alink to theircart at the endof the convoGive a fellowteammate ashoutout for ajob well done inslack orintercomWill the diamondcome placed in thesetting or do Ihave to take it to alocal jeweler to beset?Explain that evenexperts can't tell thedifference between alab and nat. diamondwithout the use ofadvancedtechnology.A customer mixesup color and clarity- "I'd like a DEFclarity and VS2color". Help themunderstand thedifference!Discuss strong bluefluorescence in ahigher color grade.Explain most dias arenot neg. affected, butcan check with sellerSend thereview link toa happycustomer inIntercomA customeris looking for"investmentdiamonds"Answer afellow GG'squestion inslack or chat"Can I justbuy thesetting withno centerdiamond?"Positivefeedback givenabout youand/or the RCteam in chatI'm a motherhelping my sonshop for hisengagement ring!Try to get the son'sinfo while helpingher.Find acustomer an altwhen thediamond theyliked has beensoldHelp acustomercompare 2 or 3diamonds inchat and settleon one.A customersends picturesof rocks andneeds a gem IDOffer to help find asetting or answerquestions while acustomer is waitingfor an answer onsomething (fluoro,price match, etc)"Hi, I'minterested in acustom setting" -Help customerfind one in stockon siteSuggest aneye cleanSI1 or SI2diamondLearn somethingnew aboutdiamonds or thesite and share withthe team in slackHelp a customerexchange theirdiamond or settingwhen they chat infor a returnFollow-up with acustomer yousnoozed thatyou sent optionsto 1-2 days later.Crankycustomer alert:you helped turnaround theirattitude and theyleft happySuggestedshop.rarecarat.comto someone lookingfor jewelryHelp a customerfind a similardiamond on oursite if they chat inwith one from JA,BN, etc.Send acustomer alink to theircart at the endof the convoGive a fellowteammate ashoutout for ajob well done inslack orintercomWill the diamondcome placed in thesetting or do Ihave to take it to alocal jeweler to beset?Explain that evenexperts can't tell thedifference between alab and nat. diamondwithout the use ofadvancedtechnology.A customer mixesup color and clarity- "I'd like a DEFclarity and VS2color". Help themunderstand thedifference!Discuss strong bluefluorescence in ahigher color grade.Explain most dias arenot neg. affected, butcan check with sellerSend thereview link toa happycustomer inIntercomA customeris looking for"investmentdiamonds"Answer afellow GG'squestion inslack or chat

Rare Carat Bingo - September Edition - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "Can I just buy the setting with no center diamond?"
  2. Positive feedback given about you and/or the RC team in chat
  3. I'm a mother helping my son shop for his engagement ring! Try to get the son's info while helping her.
  4. Find a customer an alt when the diamond they liked has been sold
  5. Help a customer compare 2 or 3 diamonds in chat and settle on one.
  6. A customer sends pictures of rocks and needs a gem ID
  7. Offer to help find a setting or answer questions while a customer is waiting for an answer on something (fluoro, price match, etc)
  8. "Hi, I'm interested in a custom setting" - Help customer find one in stock on site
  9. Suggest an eye clean SI1 or SI2 diamond
  10. Learn something new about diamonds or the site and share with the team in slack
  11. Help a customer exchange their diamond or setting when they chat in for a return
  12. Follow-up with a customer you snoozed that you sent options to 1-2 days later.
  13. Cranky customer alert: you helped turn around their attitude and they left happy
  14. Suggested shop.rarecarat.com to someone looking for jewelry
  15. Help a customer find a similar diamond on our site if they chat in with one from JA, BN, etc.
  16. Send a customer a link to their cart at the end of the convo
  17. Give a fellow teammate a shoutout for a job well done in slack or intercom
  18. Will the diamond come placed in the setting or do I have to take it to a local jeweler to be set?
  19. Explain that even experts can't tell the difference between a lab and nat. diamond without the use of advanced technology.
  20. A customer mixes up color and clarity - "I'd like a DEF clarity and VS2 color". Help them understand the difference!
  21. Discuss strong blue fluorescence in a higher color grade. Explain most dias are not neg. affected, but can check with seller
  22. Send the review link to a happy customer in Intercom
  23. A customer is looking for "investment diamonds"
  24. Answer a fellow GG's question in slack or chat