Work fromhome...inslippersReceived atransferred callCN: ________Date: _______Sent an excessreceipt letterCN: ________Date: _______Sent a complaintoutcome letter toa customerCN: ________Date: _______Write 'staysafe' in anemailDate:______ Raised aDesktopAssessmentCN: ________Date: _______Have >2voicemail fromthe same clientCN: ________Date: _______Phoned BTINC: _____Date: _____Took an inboundcall for DREC5BCN: ________Date: _______Lodged noenquiriesonto TSO ECfor 2 daysDates: _____Renamed alldocuments in aclaimCN: ________Date: _______Received ashine thankyou cardDate: _____Assigned FENto a job in ClaimCentre CN:________Date: _______Added afunnymeme/GIF tothe team chatDate: ______Closed a claimCN: ________Date: _______Drank2LwaterPhoned JLGCN: ______Date: _____Checkedup on ateammemberCompletedLoop Surveywith a ratingof 10 for eachquestionSent a declineletterCN: ________Date: _______Sent a shinethank you cardto someoneDate: _______Who to:_______Completed >12claim touchestodayCN's: ________Date: _______Lodged acomplaint &resolvedCN: ________Date: _______Paid anassessment feeinvoiceCN: ________Date: _______Spoke to acustomer namedJasonCN: ________Date: _______Work fromhome...inslippersReceived atransferred callCN: ________Date: _______Sent an excessreceipt letterCN: ________Date: _______Sent a complaintoutcome letter toa customerCN: ________Date: _______Write 'staysafe' in anemailDate:______ Raised aDesktopAssessmentCN: ________Date: _______Have >2voicemail fromthe same clientCN: ________Date: _______Phoned BTINC: _____Date: _____Took an inboundcall for DREC5BCN: ________Date: _______Lodged noenquiriesonto TSO ECfor 2 daysDates: _____Renamed alldocuments in aclaimCN: ________Date: _______Received ashine thankyou cardDate: _____Assigned FENto a job in ClaimCentre CN:________Date: _______Added afunnymeme/GIF tothe team chatDate: ______Closed a claimCN: ________Date: _______Drank2LwaterPhoned JLGCN: ______Date: _____Checkedup on ateammemberCompletedLoop Surveywith a ratingof 10 for eachquestionSent a declineletterCN: ________Date: _______Sent a shinethank you cardto someoneDate: _______Who to:_______Completed >12claim touchestodayCN's: ________Date: _______Lodged acomplaint &resolvedCN: ________Date: _______Paid anassessment feeinvoiceCN: ________Date: _______Spoke to acustomer namedJasonCN: ________Date: _______

5D Virtual Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Work from home...in slippers
  2. Received a transferred call CN: ________ Date: _______
  3. Sent an excess receipt letter CN: ________ Date: _______
  4. Sent a complaint outcome letter to a customer CN: ________ Date: _______
  5. Write 'stay safe' in an email Date:______
  6. Raised a Desktop Assessment CN: ________ Date: _______
  7. Have >2 voicemail from the same client CN: ________ Date: _______
  8. Phoned BT INC: _____ Date: _____
  9. Took an inbound call for DREC 5B CN: ________ Date: _______
  10. Lodged no enquiries onto TSO EC for 2 days Dates: _____
  11. Renamed all documents in a claim CN: ________ Date: _______
  12. Received a shine thank you card Date: _____
  13. Assigned FEN to a job in Claim Centre CN: ________ Date: _______
  14. Added a funny meme/GIF to the team chat Date: ______
  15. Closed a claim CN: ________ Date: _______
  16. Drank 2L water
  17. Phoned JLG CN: ______ Date: _____
  18. Checked up on a team member
  19. Completed Loop Survey with a rating of 10 for each question
  20. Sent a decline letter CN: ________ Date: _______
  21. Sent a shine thank you card to someone Date: _______ Who to: _______
  22. Completed >12 claim touches today CN's: ________ Date: _______
  23. Lodged a complaint & resolved CN: ________ Date: _______
  24. Paid an assessment fee invoice CN: ________ Date: _______
  25. Spoke to a customer named Jason CN: ________ Date: _______