Spoke to acustomer namedJasonCN: ________Date: _______Raised aDesktopAssessmentCN: ________Date: _______Phoned JLGCN: ______Date: _____Received atransferred callCN: ________Date: _______CompletedLoop Surveywith a ratingof 10 for eachquestionWork fromhome...inslippersSent a complaintoutcome letter toa customerCN: ________Date: _______Received ashine thankyou cardDate: _____Renamed alldocuments in aclaimCN: ________Date: _______Lodged acomplaint &resolvedCN: ________Date: _______Phoned BTINC: _____Date: _____Sent an excessreceipt letterCN: ________Date: _______Sent a declineletterCN: ________Date: _______Have >2voicemail fromthe same clientCN: ________Date: _______Added afunnymeme/GIF tothe team chatDate: ______Took an inboundcall for DREC5BCN: ________Date: _______Drank2LwaterAssigned FENto a job in ClaimCentre CN:________Date: _______Paid anassessment feeinvoiceCN: ________Date: _______Sent a shinethank you cardto someoneDate: _______Who to:_______Write 'staysafe' in anemailDate:______ Closed a claimCN: ________Date: _______Checkedup on ateammemberCompleted >12claim touchestodayCN's: ________Date: _______Lodged noenquiriesonto TSO ECfor 2 daysDates: _____Spoke to acustomer namedJasonCN: ________Date: _______Raised aDesktopAssessmentCN: ________Date: _______Phoned JLGCN: ______Date: _____Received atransferred callCN: ________Date: _______CompletedLoop Surveywith a ratingof 10 for eachquestionWork fromhome...inslippersSent a complaintoutcome letter toa customerCN: ________Date: _______Received ashine thankyou cardDate: _____Renamed alldocuments in aclaimCN: ________Date: _______Lodged acomplaint &resolvedCN: ________Date: _______Phoned BTINC: _____Date: _____Sent an excessreceipt letterCN: ________Date: _______Sent a declineletterCN: ________Date: _______Have >2voicemail fromthe same clientCN: ________Date: _______Added afunnymeme/GIF tothe team chatDate: ______Took an inboundcall for DREC5BCN: ________Date: _______Drank2LwaterAssigned FENto a job in ClaimCentre CN:________Date: _______Paid anassessment feeinvoiceCN: ________Date: _______Sent a shinethank you cardto someoneDate: _______Who to:_______Write 'staysafe' in anemailDate:______ Closed a claimCN: ________Date: _______Checkedup on ateammemberCompleted >12claim touchestodayCN's: ________Date: _______Lodged noenquiriesonto TSO ECfor 2 daysDates: _____

5D Virtual Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Spoke to a customer named Jason CN: ________ Date: _______
  2. Raised a Desktop Assessment CN: ________ Date: _______
  3. Phoned JLG CN: ______ Date: _____
  4. Received a transferred call CN: ________ Date: _______
  5. Completed Loop Survey with a rating of 10 for each question
  6. Work from home...in slippers
  7. Sent a complaint outcome letter to a customer CN: ________ Date: _______
  8. Received a shine thank you card Date: _____
  9. Renamed all documents in a claim CN: ________ Date: _______
  10. Lodged a complaint & resolved CN: ________ Date: _______
  11. Phoned BT INC: _____ Date: _____
  12. Sent an excess receipt letter CN: ________ Date: _______
  13. Sent a decline letter CN: ________ Date: _______
  14. Have >2 voicemail from the same client CN: ________ Date: _______
  15. Added a funny meme/GIF to the team chat Date: ______
  16. Took an inbound call for DREC 5B CN: ________ Date: _______
  17. Drank 2L water
  18. Assigned FEN to a job in Claim Centre CN: ________ Date: _______
  19. Paid an assessment fee invoice CN: ________ Date: _______
  20. Sent a shine thank you card to someone Date: _______ Who to: _______
  21. Write 'stay safe' in an email Date:______
  22. Closed a claim CN: ________ Date: _______
  23. Checked up on a team member
  24. Completed >12 claim touches today CN's: ________ Date: _______
  25. Lodged no enquiries onto TSO EC for 2 days Dates: _____