Received atransferred callCN: ________Date: _______Checkedup on ateammemberPhoned BTINC: _____Date: _____Sent an excessreceipt letterCN: ________Date: _______Drank2LwaterWork fromhome...inslippersClosed a claimCN: ________Date: _______Renamed alldocuments in aclaimCN: ________Date: _______CompletedLoop Surveywith a ratingof 10 for eachquestionPhoned JLGCN: ______Date: _____Raised aDesktopAssessmentCN: ________Date: _______Paid anassessment feeinvoiceCN: ________Date: _______Spoke to acustomer namedJasonCN: ________Date: _______Took an inboundcall for DREC5BCN: ________Date: _______Have >2voicemail fromthe same clientCN: ________Date: _______Received ashine thankyou cardDate: _____Lodged acomplaint &resolvedCN: ________Date: _______Write 'staysafe' in anemailDate:______ Sent a complaintoutcome letter toa customerCN: ________Date: _______Completed >12claim touchestodayCN's: ________Date: _______Assigned FENto a job in ClaimCentre CN:________Date: _______Sent a shinethank you cardto someoneDate: _______Who to:_______Added afunnymeme/GIF tothe team chatDate: ______Sent a declineletterCN: ________Date: _______Lodged noenquiriesonto TSO ECfor 2 daysDates: _____Received atransferred callCN: ________Date: _______Checkedup on ateammemberPhoned BTINC: _____Date: _____Sent an excessreceipt letterCN: ________Date: _______Drank2LwaterWork fromhome...inslippersClosed a claimCN: ________Date: _______Renamed alldocuments in aclaimCN: ________Date: _______CompletedLoop Surveywith a ratingof 10 for eachquestionPhoned JLGCN: ______Date: _____Raised aDesktopAssessmentCN: ________Date: _______Paid anassessment feeinvoiceCN: ________Date: _______Spoke to acustomer namedJasonCN: ________Date: _______Took an inboundcall for DREC5BCN: ________Date: _______Have >2voicemail fromthe same clientCN: ________Date: _______Received ashine thankyou cardDate: _____Lodged acomplaint &resolvedCN: ________Date: _______Write 'staysafe' in anemailDate:______ Sent a complaintoutcome letter toa customerCN: ________Date: _______Completed >12claim touchestodayCN's: ________Date: _______Assigned FENto a job in ClaimCentre CN:________Date: _______Sent a shinethank you cardto someoneDate: _______Who to:_______Added afunnymeme/GIF tothe team chatDate: ______Sent a declineletterCN: ________Date: _______Lodged noenquiriesonto TSO ECfor 2 daysDates: _____

5D Virtual Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Received a transferred call CN: ________ Date: _______
  2. Checked up on a team member
  3. Phoned BT INC: _____ Date: _____
  4. Sent an excess receipt letter CN: ________ Date: _______
  5. Drank 2L water
  6. Work from home...in slippers
  7. Closed a claim CN: ________ Date: _______
  8. Renamed all documents in a claim CN: ________ Date: _______
  9. Completed Loop Survey with a rating of 10 for each question
  10. Phoned JLG CN: ______ Date: _____
  11. Raised a Desktop Assessment CN: ________ Date: _______
  12. Paid an assessment fee invoice CN: ________ Date: _______
  13. Spoke to a customer named Jason CN: ________ Date: _______
  14. Took an inbound call for DREC 5B CN: ________ Date: _______
  15. Have >2 voicemail from the same client CN: ________ Date: _______
  16. Received a shine thank you card Date: _____
  17. Lodged a complaint & resolved CN: ________ Date: _______
  18. Write 'stay safe' in an email Date:______
  19. Sent a complaint outcome letter to a customer CN: ________ Date: _______
  20. Completed >12 claim touches today CN's: ________ Date: _______
  21. Assigned FEN to a job in Claim Centre CN: ________ Date: _______
  22. Sent a shine thank you card to someone Date: _______ Who to: _______
  23. Added a funny meme/GIF to the team chat Date: ______
  24. Sent a decline letter CN: ________ Date: _______
  25. Lodged no enquiries onto TSO EC for 2 days Dates: _____