Sent a declineletterCN: ________Date: _______Renamed alldocuments in aclaimCN: ________Date: _______Spoke to acustomer namedJasonCN: ________Date: _______Have >2voicemail fromthe same clientCN: ________Date: _______Sent a complaintoutcome letter toa customerCN: ________Date: _______Lodged noenquiriesonto TSO ECfor 2 daysDates: _____Phoned BTINC: _____Date: _____Raised aDesktopAssessmentCN: ________Date: _______Drank2LwaterSent an excessreceipt letterCN: ________Date: _______Added afunnymeme/GIF tothe team chatDate: ______Received atransferred callCN: ________Date: _______Completed >12claim touchestodayCN's: ________Date: _______Sent a shinethank you cardto someoneDate: _______Who to:_______CompletedLoop Surveywith a ratingof 10 for eachquestionTook an inboundcall for DREC5BCN: ________Date: _______Checkedup on ateammemberPhoned JLGCN: ______Date: _____Received ashine thankyou cardDate: _____Assigned FENto a job in ClaimCentre CN:________Date: _______Lodged acomplaint &resolvedCN: ________Date: _______Write 'staysafe' in anemailDate:______ Closed a claimCN: ________Date: _______Paid anassessment feeinvoiceCN: ________Date: _______Work fromhome...inslippersSent a declineletterCN: ________Date: _______Renamed alldocuments in aclaimCN: ________Date: _______Spoke to acustomer namedJasonCN: ________Date: _______Have >2voicemail fromthe same clientCN: ________Date: _______Sent a complaintoutcome letter toa customerCN: ________Date: _______Lodged noenquiriesonto TSO ECfor 2 daysDates: _____Phoned BTINC: _____Date: _____Raised aDesktopAssessmentCN: ________Date: _______Drank2LwaterSent an excessreceipt letterCN: ________Date: _______Added afunnymeme/GIF tothe team chatDate: ______Received atransferred callCN: ________Date: _______Completed >12claim touchestodayCN's: ________Date: _______Sent a shinethank you cardto someoneDate: _______Who to:_______CompletedLoop Surveywith a ratingof 10 for eachquestionTook an inboundcall for DREC5BCN: ________Date: _______Checkedup on ateammemberPhoned JLGCN: ______Date: _____Received ashine thankyou cardDate: _____Assigned FENto a job in ClaimCentre CN:________Date: _______Lodged acomplaint &resolvedCN: ________Date: _______Write 'staysafe' in anemailDate:______ Closed a claimCN: ________Date: _______Paid anassessment feeinvoiceCN: ________Date: _______Work fromhome...inslippers

5D Virtual Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Sent a decline letter CN: ________ Date: _______
  2. Renamed all documents in a claim CN: ________ Date: _______
  3. Spoke to a customer named Jason CN: ________ Date: _______
  4. Have >2 voicemail from the same client CN: ________ Date: _______
  5. Sent a complaint outcome letter to a customer CN: ________ Date: _______
  6. Lodged no enquiries onto TSO EC for 2 days Dates: _____
  7. Phoned BT INC: _____ Date: _____
  8. Raised a Desktop Assessment CN: ________ Date: _______
  9. Drank 2L water
  10. Sent an excess receipt letter CN: ________ Date: _______
  11. Added a funny meme/GIF to the team chat Date: ______
  12. Received a transferred call CN: ________ Date: _______
  13. Completed >12 claim touches today CN's: ________ Date: _______
  14. Sent a shine thank you card to someone Date: _______ Who to: _______
  15. Completed Loop Survey with a rating of 10 for each question
  16. Took an inbound call for DREC 5B CN: ________ Date: _______
  17. Checked up on a team member
  18. Phoned JLG CN: ______ Date: _____
  19. Received a shine thank you card Date: _____
  20. Assigned FEN to a job in Claim Centre CN: ________ Date: _______
  21. Lodged a complaint & resolved CN: ________ Date: _______
  22. Write 'stay safe' in an email Date:______
  23. Closed a claim CN: ________ Date: _______
  24. Paid an assessment fee invoice CN: ________ Date: _______
  25. Work from home...in slippers