Sent a shinethank you cardto someoneDate: _______Who to:_______Closed a claimCN: ________Date: _______Phoned BTINC: _____Date: _____Assigned FENto a job in ClaimCentre CN:________Date: _______Lodged noenquiriesonto TSO ECfor 2 daysDates: _____Drank2LwaterHave >2voicemail fromthe same clientCN: ________Date: _______Received ashine thankyou cardDate: _____Checkedup on ateammemberPaid anassessment feeinvoiceCN: ________Date: _______Work fromhome...inslippersSpoke to acustomer namedJasonCN: ________Date: _______Received atransferred callCN: ________Date: _______Write 'staysafe' in anemailDate:______ Lodged acomplaint &resolvedCN: ________Date: _______Sent an excessreceipt letterCN: ________Date: _______Added afunnymeme/GIF tothe team chatDate: ______CompletedLoop Surveywith a ratingof 10 for eachquestionCompleted >12claim touchestodayCN's: ________Date: _______Took an inboundcall for DREC5BCN: ________Date: _______Raised aDesktopAssessmentCN: ________Date: _______Sent a complaintoutcome letter toa customerCN: ________Date: _______Renamed alldocuments in aclaimCN: ________Date: _______Phoned JLGCN: ______Date: _____Sent a declineletterCN: ________Date: _______Sent a shinethank you cardto someoneDate: _______Who to:_______Closed a claimCN: ________Date: _______Phoned BTINC: _____Date: _____Assigned FENto a job in ClaimCentre CN:________Date: _______Lodged noenquiriesonto TSO ECfor 2 daysDates: _____Drank2LwaterHave >2voicemail fromthe same clientCN: ________Date: _______Received ashine thankyou cardDate: _____Checkedup on ateammemberPaid anassessment feeinvoiceCN: ________Date: _______Work fromhome...inslippersSpoke to acustomer namedJasonCN: ________Date: _______Received atransferred callCN: ________Date: _______Write 'staysafe' in anemailDate:______ Lodged acomplaint &resolvedCN: ________Date: _______Sent an excessreceipt letterCN: ________Date: _______Added afunnymeme/GIF tothe team chatDate: ______CompletedLoop Surveywith a ratingof 10 for eachquestionCompleted >12claim touchestodayCN's: ________Date: _______Took an inboundcall for DREC5BCN: ________Date: _______Raised aDesktopAssessmentCN: ________Date: _______Sent a complaintoutcome letter toa customerCN: ________Date: _______Renamed alldocuments in aclaimCN: ________Date: _______Phoned JLGCN: ______Date: _____Sent a declineletterCN: ________Date: _______

5D Virtual Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Sent a shine thank you card to someone Date: _______ Who to: _______
  2. Closed a claim CN: ________ Date: _______
  3. Phoned BT INC: _____ Date: _____
  4. Assigned FEN to a job in Claim Centre CN: ________ Date: _______
  5. Lodged no enquiries onto TSO EC for 2 days Dates: _____
  6. Drank 2L water
  7. Have >2 voicemail from the same client CN: ________ Date: _______
  8. Received a shine thank you card Date: _____
  9. Checked up on a team member
  10. Paid an assessment fee invoice CN: ________ Date: _______
  11. Work from home...in slippers
  12. Spoke to a customer named Jason CN: ________ Date: _______
  13. Received a transferred call CN: ________ Date: _______
  14. Write 'stay safe' in an email Date:______
  15. Lodged a complaint & resolved CN: ________ Date: _______
  16. Sent an excess receipt letter CN: ________ Date: _______
  17. Added a funny meme/GIF to the team chat Date: ______
  18. Completed Loop Survey with a rating of 10 for each question
  19. Completed >12 claim touches today CN's: ________ Date: _______
  20. Took an inbound call for DREC 5B CN: ________ Date: _______
  21. Raised a Desktop Assessment CN: ________ Date: _______
  22. Sent a complaint outcome letter to a customer CN: ________ Date: _______
  23. Renamed all documents in a claim CN: ________ Date: _______
  24. Phoned JLG CN: ______ Date: _____
  25. Sent a decline letter CN: ________ Date: _______