Work fromhome...inslippersLodged acomplaint &resolvedCN: ________Date: _______Drank2LwaterLodged noenquiriesonto TSO ECfor 2 daysDates: _____Spoke to acustomer namedJasonCN: ________Date: _______Write 'staysafe' in anemailDate:______ Sent a shinethank you cardto someoneDate: _______Who to:_______Completed >12claim touchestodayCN's: ________Date: _______CompletedLoop Surveywith a ratingof 10 for eachquestionRaised aDesktopAssessmentCN: ________Date: _______Took an inboundcall for DREC5BCN: ________Date: _______Received ashine thankyou cardDate: _____Sent an excessreceipt letterCN: ________Date: _______Phoned JLGCN: ______Date: _____Added afunnymeme/GIF tothe team chatDate: ______Closed a claimCN: ________Date: _______Received atransferred callCN: ________Date: _______Assigned FENto a job in ClaimCentre CN:________Date: _______Sent a declineletterCN: ________Date: _______Have >2voicemail fromthe same clientCN: ________Date: _______Paid anassessment feeinvoiceCN: ________Date: _______Renamed alldocuments in aclaimCN: ________Date: _______Checkedup on ateammemberSent a complaintoutcome letter toa customerCN: ________Date: _______Phoned BTINC: _____Date: _____Work fromhome...inslippersLodged acomplaint &resolvedCN: ________Date: _______Drank2LwaterLodged noenquiriesonto TSO ECfor 2 daysDates: _____Spoke to acustomer namedJasonCN: ________Date: _______Write 'staysafe' in anemailDate:______ Sent a shinethank you cardto someoneDate: _______Who to:_______Completed >12claim touchestodayCN's: ________Date: _______CompletedLoop Surveywith a ratingof 10 for eachquestionRaised aDesktopAssessmentCN: ________Date: _______Took an inboundcall for DREC5BCN: ________Date: _______Received ashine thankyou cardDate: _____Sent an excessreceipt letterCN: ________Date: _______Phoned JLGCN: ______Date: _____Added afunnymeme/GIF tothe team chatDate: ______Closed a claimCN: ________Date: _______Received atransferred callCN: ________Date: _______Assigned FENto a job in ClaimCentre CN:________Date: _______Sent a declineletterCN: ________Date: _______Have >2voicemail fromthe same clientCN: ________Date: _______Paid anassessment feeinvoiceCN: ________Date: _______Renamed alldocuments in aclaimCN: ________Date: _______Checkedup on ateammemberSent a complaintoutcome letter toa customerCN: ________Date: _______Phoned BTINC: _____Date: _____

5D Virtual Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Work from home...in slippers
  2. Lodged a complaint & resolved CN: ________ Date: _______
  3. Drank 2L water
  4. Lodged no enquiries onto TSO EC for 2 days Dates: _____
  5. Spoke to a customer named Jason CN: ________ Date: _______
  6. Write 'stay safe' in an email Date:______
  7. Sent a shine thank you card to someone Date: _______ Who to: _______
  8. Completed >12 claim touches today CN's: ________ Date: _______
  9. Completed Loop Survey with a rating of 10 for each question
  10. Raised a Desktop Assessment CN: ________ Date: _______
  11. Took an inbound call for DREC 5B CN: ________ Date: _______
  12. Received a shine thank you card Date: _____
  13. Sent an excess receipt letter CN: ________ Date: _______
  14. Phoned JLG CN: ______ Date: _____
  15. Added a funny meme/GIF to the team chat Date: ______
  16. Closed a claim CN: ________ Date: _______
  17. Received a transferred call CN: ________ Date: _______
  18. Assigned FEN to a job in Claim Centre CN: ________ Date: _______
  19. Sent a decline letter CN: ________ Date: _______
  20. Have >2 voicemail from the same client CN: ________ Date: _______
  21. Paid an assessment fee invoice CN: ________ Date: _______
  22. Renamed all documents in a claim CN: ________ Date: _______
  23. Checked up on a team member
  24. Sent a complaint outcome letter to a customer CN: ________ Date: _______
  25. Phoned BT INC: _____ Date: _____