Spoke to acustomer namedJasonCN: ________Date: _______Sent a complaintoutcome letter toa customerCN: ________Date: _______Have >2voicemail fromthe same clientCN: ________Date: _______CompletedLoop Surveywith a ratingof 10 for eachquestionLodged acomplaint &resolvedCN: ________Date: _______Checkedup on ateammemberPhoned JLGCN: ______Date: _____Work fromhome...inslippersReceived ashine thankyou cardDate: _____Completed >12claim touchestodayCN's: ________Date: _______Assigned FENto a job in ClaimCentre CN:________Date: _______Closed a claimCN: ________Date: _______Lodged noenquiriesonto TSO ECfor 2 daysDates: _____Renamed alldocuments in aclaimCN: ________Date: _______Phoned BTINC: _____Date: _____Sent a declineletterCN: ________Date: _______Raised aDesktopAssessmentCN: ________Date: _______Write 'staysafe' in anemailDate:______ Drank2LwaterSent a shinethank you cardto someoneDate: _______Who to:_______Added afunnymeme/GIF tothe team chatDate: ______Received atransferred callCN: ________Date: _______Took an inboundcall for DREC5BCN: ________Date: _______Paid anassessment feeinvoiceCN: ________Date: _______Sent an excessreceipt letterCN: ________Date: _______Spoke to acustomer namedJasonCN: ________Date: _______Sent a complaintoutcome letter toa customerCN: ________Date: _______Have >2voicemail fromthe same clientCN: ________Date: _______CompletedLoop Surveywith a ratingof 10 for eachquestionLodged acomplaint &resolvedCN: ________Date: _______Checkedup on ateammemberPhoned JLGCN: ______Date: _____Work fromhome...inslippersReceived ashine thankyou cardDate: _____Completed >12claim touchestodayCN's: ________Date: _______Assigned FENto a job in ClaimCentre CN:________Date: _______Closed a claimCN: ________Date: _______Lodged noenquiriesonto TSO ECfor 2 daysDates: _____Renamed alldocuments in aclaimCN: ________Date: _______Phoned BTINC: _____Date: _____Sent a declineletterCN: ________Date: _______Raised aDesktopAssessmentCN: ________Date: _______Write 'staysafe' in anemailDate:______ Drank2LwaterSent a shinethank you cardto someoneDate: _______Who to:_______Added afunnymeme/GIF tothe team chatDate: ______Received atransferred callCN: ________Date: _______Took an inboundcall for DREC5BCN: ________Date: _______Paid anassessment feeinvoiceCN: ________Date: _______Sent an excessreceipt letterCN: ________Date: _______

5D Virtual Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Spoke to a customer named Jason CN: ________ Date: _______
  2. Sent a complaint outcome letter to a customer CN: ________ Date: _______
  3. Have >2 voicemail from the same client CN: ________ Date: _______
  4. Completed Loop Survey with a rating of 10 for each question
  5. Lodged a complaint & resolved CN: ________ Date: _______
  6. Checked up on a team member
  7. Phoned JLG CN: ______ Date: _____
  8. Work from home...in slippers
  9. Received a shine thank you card Date: _____
  10. Completed >12 claim touches today CN's: ________ Date: _______
  11. Assigned FEN to a job in Claim Centre CN: ________ Date: _______
  12. Closed a claim CN: ________ Date: _______
  13. Lodged no enquiries onto TSO EC for 2 days Dates: _____
  14. Renamed all documents in a claim CN: ________ Date: _______
  15. Phoned BT INC: _____ Date: _____
  16. Sent a decline letter CN: ________ Date: _______
  17. Raised a Desktop Assessment CN: ________ Date: _______
  18. Write 'stay safe' in an email Date:______
  19. Drank 2L water
  20. Sent a shine thank you card to someone Date: _______ Who to: _______
  21. Added a funny meme/GIF to the team chat Date: ______
  22. Received a transferred call CN: ________ Date: _______
  23. Took an inbound call for DREC 5B CN: ________ Date: _______
  24. Paid an assessment fee invoice CN: ________ Date: _______
  25. Sent an excess receipt letter CN: ________ Date: _______