Work fromhome...inslippersTook an inboundcall for DREC5BCN: ________Date: _______Sent a shinethank you cardto someoneDate: _______Who to:_______Received atransferred callCN: ________Date: _______Assigned FENto a job in ClaimCentre CN:________Date: _______Paid anassessment feeinvoiceCN: ________Date: _______CompletedLoop Surveywith a ratingof 10 for eachquestionDrank2LwaterClosed a claimCN: ________Date: _______Spoke to acustomer namedJasonCN: ________Date: _______Phoned JLGCN: ______Date: _____Sent a declineletterCN: ________Date: _______Checkedup on ateammemberReceived ashine thankyou cardDate: _____Have >2voicemail fromthe same clientCN: ________Date: _______Raised aDesktopAssessmentCN: ________Date: _______Added afunnymeme/GIF tothe team chatDate: ______Lodged noenquiriesonto TSO ECfor 2 daysDates: _____Sent an excessreceipt letterCN: ________Date: _______Phoned BTINC: _____Date: _____Renamed alldocuments in aclaimCN: ________Date: _______Completed >12claim touchestodayCN's: ________Date: _______Sent a complaintoutcome letter toa customerCN: ________Date: _______Write 'staysafe' in anemailDate:______ Lodged acomplaint &resolvedCN: ________Date: _______Work fromhome...inslippersTook an inboundcall for DREC5BCN: ________Date: _______Sent a shinethank you cardto someoneDate: _______Who to:_______Received atransferred callCN: ________Date: _______Assigned FENto a job in ClaimCentre CN:________Date: _______Paid anassessment feeinvoiceCN: ________Date: _______CompletedLoop Surveywith a ratingof 10 for eachquestionDrank2LwaterClosed a claimCN: ________Date: _______Spoke to acustomer namedJasonCN: ________Date: _______Phoned JLGCN: ______Date: _____Sent a declineletterCN: ________Date: _______Checkedup on ateammemberReceived ashine thankyou cardDate: _____Have >2voicemail fromthe same clientCN: ________Date: _______Raised aDesktopAssessmentCN: ________Date: _______Added afunnymeme/GIF tothe team chatDate: ______Lodged noenquiriesonto TSO ECfor 2 daysDates: _____Sent an excessreceipt letterCN: ________Date: _______Phoned BTINC: _____Date: _____Renamed alldocuments in aclaimCN: ________Date: _______Completed >12claim touchestodayCN's: ________Date: _______Sent a complaintoutcome letter toa customerCN: ________Date: _______Write 'staysafe' in anemailDate:______ Lodged acomplaint &resolvedCN: ________Date: _______

5D Virtual Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Work from home...in slippers
  2. Took an inbound call for DREC 5B CN: ________ Date: _______
  3. Sent a shine thank you card to someone Date: _______ Who to: _______
  4. Received a transferred call CN: ________ Date: _______
  5. Assigned FEN to a job in Claim Centre CN: ________ Date: _______
  6. Paid an assessment fee invoice CN: ________ Date: _______
  7. Completed Loop Survey with a rating of 10 for each question
  8. Drank 2L water
  9. Closed a claim CN: ________ Date: _______
  10. Spoke to a customer named Jason CN: ________ Date: _______
  11. Phoned JLG CN: ______ Date: _____
  12. Sent a decline letter CN: ________ Date: _______
  13. Checked up on a team member
  14. Received a shine thank you card Date: _____
  15. Have >2 voicemail from the same client CN: ________ Date: _______
  16. Raised a Desktop Assessment CN: ________ Date: _______
  17. Added a funny meme/GIF to the team chat Date: ______
  18. Lodged no enquiries onto TSO EC for 2 days Dates: _____
  19. Sent an excess receipt letter CN: ________ Date: _______
  20. Phoned BT INC: _____ Date: _____
  21. Renamed all documents in a claim CN: ________ Date: _______
  22. Completed >12 claim touches today CN's: ________ Date: _______
  23. Sent a complaint outcome letter to a customer CN: ________ Date: _______
  24. Write 'stay safe' in an email Date:______
  25. Lodged a complaint & resolved CN: ________ Date: _______