Phoned JLGCN: ______Date: _____Have >2voicemail fromthe same clientCN: ________Date: _______Closed a claimCN: ________Date: _______Assigned FENto a job in ClaimCentre CN:________Date: _______Write 'staysafe' in anemailDate:______ Added afunnymeme/GIF tothe team chatDate: ______Lodged noenquiriesonto TSO ECfor 2 daysDates: _____Lodged acomplaint &resolvedCN: ________Date: _______Checkedup on ateammemberSent a complaintoutcome letter toa customerCN: ________Date: _______Renamed alldocuments in aclaimCN: ________Date: _______Completed >12claim touchestodayCN's: ________Date: _______Paid anassessment feeinvoiceCN: ________Date: _______Received atransferred callCN: ________Date: _______Sent a declineletterCN: ________Date: _______Took an inboundcall for DREC5BCN: ________Date: _______Work fromhome...inslippersSpoke to acustomer namedJasonCN: ________Date: _______Received ashine thankyou cardDate: _____Drank2LwaterCompletedLoop Surveywith a ratingof 10 for eachquestionPhoned BTINC: _____Date: _____Sent an excessreceipt letterCN: ________Date: _______Raised aDesktopAssessmentCN: ________Date: _______Sent a shinethank you cardto someoneDate: _______Who to:_______Phoned JLGCN: ______Date: _____Have >2voicemail fromthe same clientCN: ________Date: _______Closed a claimCN: ________Date: _______Assigned FENto a job in ClaimCentre CN:________Date: _______Write 'staysafe' in anemailDate:______ Added afunnymeme/GIF tothe team chatDate: ______Lodged noenquiriesonto TSO ECfor 2 daysDates: _____Lodged acomplaint &resolvedCN: ________Date: _______Checkedup on ateammemberSent a complaintoutcome letter toa customerCN: ________Date: _______Renamed alldocuments in aclaimCN: ________Date: _______Completed >12claim touchestodayCN's: ________Date: _______Paid anassessment feeinvoiceCN: ________Date: _______Received atransferred callCN: ________Date: _______Sent a declineletterCN: ________Date: _______Took an inboundcall for DREC5BCN: ________Date: _______Work fromhome...inslippersSpoke to acustomer namedJasonCN: ________Date: _______Received ashine thankyou cardDate: _____Drank2LwaterCompletedLoop Surveywith a ratingof 10 for eachquestionPhoned BTINC: _____Date: _____Sent an excessreceipt letterCN: ________Date: _______Raised aDesktopAssessmentCN: ________Date: _______Sent a shinethank you cardto someoneDate: _______Who to:_______

5D Virtual Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Phoned JLG CN: ______ Date: _____
  2. Have >2 voicemail from the same client CN: ________ Date: _______
  3. Closed a claim CN: ________ Date: _______
  4. Assigned FEN to a job in Claim Centre CN: ________ Date: _______
  5. Write 'stay safe' in an email Date:______
  6. Added a funny meme/GIF to the team chat Date: ______
  7. Lodged no enquiries onto TSO EC for 2 days Dates: _____
  8. Lodged a complaint & resolved CN: ________ Date: _______
  9. Checked up on a team member
  10. Sent a complaint outcome letter to a customer CN: ________ Date: _______
  11. Renamed all documents in a claim CN: ________ Date: _______
  12. Completed >12 claim touches today CN's: ________ Date: _______
  13. Paid an assessment fee invoice CN: ________ Date: _______
  14. Received a transferred call CN: ________ Date: _______
  15. Sent a decline letter CN: ________ Date: _______
  16. Took an inbound call for DREC 5B CN: ________ Date: _______
  17. Work from home...in slippers
  18. Spoke to a customer named Jason CN: ________ Date: _______
  19. Received a shine thank you card Date: _____
  20. Drank 2L water
  21. Completed Loop Survey with a rating of 10 for each question
  22. Phoned BT INC: _____ Date: _____
  23. Sent an excess receipt letter CN: ________ Date: _______
  24. Raised a Desktop Assessment CN: ________ Date: _______
  25. Sent a shine thank you card to someone Date: _______ Who to: _______