Phoned JLG CN: ______ Date: _____ Have >2 voicemail from the same client CN: ________ Date: _______ Closed a claim CN: ________ Date: _______ Assigned FEN to a job in Claim Centre CN: ________ Date: _______ Write 'stay safe' in an email Date:______ Added a funny meme/GIF to the team chat Date: ______ Lodged no enquiries onto TSO EC for 2 days Dates: _____ Lodged a complaint & resolved CN: ________ Date: _______ Checked up on a team member Sent a complaint outcome letter to a customer CN: ________ Date: _______ Renamed all documents in a claim CN: ________ Date: _______ Completed >12 claim touches today CN's: ________ Date: _______ Paid an assessment fee invoice CN: ________ Date: _______ Received a transferred call CN: ________ Date: _______ Sent a decline letter CN: ________ Date: _______ Took an inbound call for DREC 5B CN: ________ Date: _______ Work from home...in slippers Spoke to a customer named Jason CN: ________ Date: _______ Received a shine thank you card Date: _____ Drank 2L water Completed Loop Survey with a rating of 10 for each question Phoned BT INC: _____ Date: _____ Sent an excess receipt letter CN: ________ Date: _______ Raised a Desktop Assessment CN: ________ Date: _______ Sent a shine thank you card to someone Date: _______ Who to: _______ Phoned JLG CN: ______ Date: _____ Have >2 voicemail from the same client CN: ________ Date: _______ Closed a claim CN: ________ Date: _______ Assigned FEN to a job in Claim Centre CN: ________ Date: _______ Write 'stay safe' in an email Date:______ Added a funny meme/GIF to the team chat Date: ______ Lodged no enquiries onto TSO EC for 2 days Dates: _____ Lodged a complaint & resolved CN: ________ Date: _______ Checked up on a team member Sent a complaint outcome letter to a customer CN: ________ Date: _______ Renamed all documents in a claim CN: ________ Date: _______ Completed >12 claim touches today CN's: ________ Date: _______ Paid an assessment fee invoice CN: ________ Date: _______ Received a transferred call CN: ________ Date: _______ Sent a decline letter CN: ________ Date: _______ Took an inbound call for DREC 5B CN: ________ Date: _______ Work from home...in slippers Spoke to a customer named Jason CN: ________ Date: _______ Received a shine thank you card Date: _____ Drank 2L water Completed Loop Survey with a rating of 10 for each question Phoned BT INC: _____ Date: _____ Sent an excess receipt letter CN: ________ Date: _______ Raised a Desktop Assessment CN: ________ Date: _______ Sent a shine thank you card to someone Date: _______ Who to: _______
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Phoned JLG
CN: ______
Date: _____
Have >2 voicemail from the same client
CN: ________
Date: _______
Closed a claim
CN: ________
Date: _______
Assigned FEN to a job in Claim Centre CN: ________
Date: _______
Write 'stay safe' in an email
Date:______
Added a funny meme/GIF to the team chat
Date: ______
Lodged no enquiries onto TSO EC for 2 days
Dates: _____
Lodged a complaint & resolved
CN: ________
Date: _______
Checked up on a team member
Sent a complaint outcome letter to a customer
CN: ________
Date: _______
Renamed all documents in a claim
CN: ________
Date: _______
Completed >12 claim touches today
CN's: ________
Date: _______
Paid an assessment fee invoice
CN: ________
Date: _______
Received a transferred call
CN: ________
Date: _______
Sent a decline letter
CN: ________
Date: _______
Took an inbound call for DREC 5B
CN: ________
Date: _______
Work from home...in slippers
Spoke to a customer named Jason
CN: ________
Date: _______
Received a shine thank you card
Date: _____
Drank 2L water
Completed Loop Survey with a rating of 10 for each question
Phoned BT
INC: _____
Date: _____
Sent an excess receipt letter
CN: ________
Date: _______
Raised a Desktop Assessment
CN: ________
Date: _______
Sent a shine thank you card to someone
Date: _______
Who to: _______