Assigned FENto a job in ClaimCentre CN:________Date: _______Sent a complaintoutcome letter toa customerCN: ________Date: _______Checkedup on ateammemberDrank2LwaterRenamed alldocuments in aclaimCN: ________Date: _______Work fromhome...inslippersLodged acomplaint &resolvedCN: ________Date: _______Paid anassessment feeinvoiceCN: ________Date: _______Spoke to acustomer namedJasonCN: ________Date: _______Lodged noenquiriesonto TSO ECfor 2 daysDates: _____Have >2voicemail fromthe same clientCN: ________Date: _______Received ashine thankyou cardDate: _____Phoned JLGCN: ______Date: _____Completed >12claim touchestodayCN's: ________Date: _______Took an inboundcall for DREC5BCN: ________Date: _______Raised aDesktopAssessmentCN: ________Date: _______Closed a claimCN: ________Date: _______Write 'staysafe' in anemailDate:______ Phoned BTINC: _____Date: _____Received atransferred callCN: ________Date: _______Sent a declineletterCN: ________Date: _______Added afunnymeme/GIF tothe team chatDate: ______Sent an excessreceipt letterCN: ________Date: _______Sent a shinethank you cardto someoneDate: _______Who to:_______CompletedLoop Surveywith a ratingof 10 for eachquestionAssigned FENto a job in ClaimCentre CN:________Date: _______Sent a complaintoutcome letter toa customerCN: ________Date: _______Checkedup on ateammemberDrank2LwaterRenamed alldocuments in aclaimCN: ________Date: _______Work fromhome...inslippersLodged acomplaint &resolvedCN: ________Date: _______Paid anassessment feeinvoiceCN: ________Date: _______Spoke to acustomer namedJasonCN: ________Date: _______Lodged noenquiriesonto TSO ECfor 2 daysDates: _____Have >2voicemail fromthe same clientCN: ________Date: _______Received ashine thankyou cardDate: _____Phoned JLGCN: ______Date: _____Completed >12claim touchestodayCN's: ________Date: _______Took an inboundcall for DREC5BCN: ________Date: _______Raised aDesktopAssessmentCN: ________Date: _______Closed a claimCN: ________Date: _______Write 'staysafe' in anemailDate:______ Phoned BTINC: _____Date: _____Received atransferred callCN: ________Date: _______Sent a declineletterCN: ________Date: _______Added afunnymeme/GIF tothe team chatDate: ______Sent an excessreceipt letterCN: ________Date: _______Sent a shinethank you cardto someoneDate: _______Who to:_______CompletedLoop Surveywith a ratingof 10 for eachquestion

5D Virtual Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Assigned FEN to a job in Claim Centre CN: ________ Date: _______
  2. Sent a complaint outcome letter to a customer CN: ________ Date: _______
  3. Checked up on a team member
  4. Drank 2L water
  5. Renamed all documents in a claim CN: ________ Date: _______
  6. Work from home...in slippers
  7. Lodged a complaint & resolved CN: ________ Date: _______
  8. Paid an assessment fee invoice CN: ________ Date: _______
  9. Spoke to a customer named Jason CN: ________ Date: _______
  10. Lodged no enquiries onto TSO EC for 2 days Dates: _____
  11. Have >2 voicemail from the same client CN: ________ Date: _______
  12. Received a shine thank you card Date: _____
  13. Phoned JLG CN: ______ Date: _____
  14. Completed >12 claim touches today CN's: ________ Date: _______
  15. Took an inbound call for DREC 5B CN: ________ Date: _______
  16. Raised a Desktop Assessment CN: ________ Date: _______
  17. Closed a claim CN: ________ Date: _______
  18. Write 'stay safe' in an email Date:______
  19. Phoned BT INC: _____ Date: _____
  20. Received a transferred call CN: ________ Date: _______
  21. Sent a decline letter CN: ________ Date: _______
  22. Added a funny meme/GIF to the team chat Date: ______
  23. Sent an excess receipt letter CN: ________ Date: _______
  24. Sent a shine thank you card to someone Date: _______ Who to: _______
  25. Completed Loop Survey with a rating of 10 for each question