Received atransferred callCN: ________Date: _______Took an inboundcall for DREC5BCN: ________Date: _______Renamed alldocuments in aclaimCN: ________Date: _______Assigned FENto a job in ClaimCentre CN:________Date: _______Paid anassessment feeinvoiceCN: ________Date: _______Sent a shinethank you cardto someoneDate: _______Who to:_______Added afunnymeme/GIF tothe team chatDate: ______CompletedLoop Surveywith a ratingof 10 for eachquestionHave >2voicemail fromthe same clientCN: ________Date: _______Phoned BTINC: _____Date: _____Raised aDesktopAssessmentCN: ________Date: _______Spoke to acustomer namedJasonCN: ________Date: _______Phoned JLGCN: ______Date: _____Sent an excessreceipt letterCN: ________Date: _______Sent a complaintoutcome letter toa customerCN: ________Date: _______Sent a declineletterCN: ________Date: _______Completed >12claim touchestodayCN's: ________Date: _______Received ashine thankyou cardDate: _____Closed a claimCN: ________Date: _______Drank2LwaterCheckedup on ateammemberLodged acomplaint &resolvedCN: ________Date: _______Lodged noenquiriesonto TSO ECfor 2 daysDates: _____Work fromhome...inslippersWrite 'staysafe' in anemailDate:______ Received atransferred callCN: ________Date: _______Took an inboundcall for DREC5BCN: ________Date: _______Renamed alldocuments in aclaimCN: ________Date: _______Assigned FENto a job in ClaimCentre CN:________Date: _______Paid anassessment feeinvoiceCN: ________Date: _______Sent a shinethank you cardto someoneDate: _______Who to:_______Added afunnymeme/GIF tothe team chatDate: ______CompletedLoop Surveywith a ratingof 10 for eachquestionHave >2voicemail fromthe same clientCN: ________Date: _______Phoned BTINC: _____Date: _____Raised aDesktopAssessmentCN: ________Date: _______Spoke to acustomer namedJasonCN: ________Date: _______Phoned JLGCN: ______Date: _____Sent an excessreceipt letterCN: ________Date: _______Sent a complaintoutcome letter toa customerCN: ________Date: _______Sent a declineletterCN: ________Date: _______Completed >12claim touchestodayCN's: ________Date: _______Received ashine thankyou cardDate: _____Closed a claimCN: ________Date: _______Drank2LwaterCheckedup on ateammemberLodged acomplaint &resolvedCN: ________Date: _______Lodged noenquiriesonto TSO ECfor 2 daysDates: _____Work fromhome...inslippersWrite 'staysafe' in anemailDate:______ 

5D Virtual Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Received a transferred call CN: ________ Date: _______
  2. Took an inbound call for DREC 5B CN: ________ Date: _______
  3. Renamed all documents in a claim CN: ________ Date: _______
  4. Assigned FEN to a job in Claim Centre CN: ________ Date: _______
  5. Paid an assessment fee invoice CN: ________ Date: _______
  6. Sent a shine thank you card to someone Date: _______ Who to: _______
  7. Added a funny meme/GIF to the team chat Date: ______
  8. Completed Loop Survey with a rating of 10 for each question
  9. Have >2 voicemail from the same client CN: ________ Date: _______
  10. Phoned BT INC: _____ Date: _____
  11. Raised a Desktop Assessment CN: ________ Date: _______
  12. Spoke to a customer named Jason CN: ________ Date: _______
  13. Phoned JLG CN: ______ Date: _____
  14. Sent an excess receipt letter CN: ________ Date: _______
  15. Sent a complaint outcome letter to a customer CN: ________ Date: _______
  16. Sent a decline letter CN: ________ Date: _______
  17. Completed >12 claim touches today CN's: ________ Date: _______
  18. Received a shine thank you card Date: _____
  19. Closed a claim CN: ________ Date: _______
  20. Drank 2L water
  21. Checked up on a team member
  22. Lodged a complaint & resolved CN: ________ Date: _______
  23. Lodged no enquiries onto TSO EC for 2 days Dates: _____
  24. Work from home...in slippers
  25. Write 'stay safe' in an email Date:______