Complete disputewith info they have,notate calldisconnected, andrelay info to sup formanual caseThe accountowner whosubmittedthe disputeTransactionNumberRoute todisputeDOPOSCCDWThe 16digit debitcardnumberMOAFBillPaysecuremessageA new dbcwillautomaticallybe orderedthereferencenumberA dispute cannotbe submitted untilthe transaction isprocessed andposted to theaccount.TemporaryDebit CardDisputeExceptionProcessprovisionalcreditInterestInquiry/MissingDepositworkflowReversal ofprovisionalcredit, Ally bankservicing fees,internal transfersADisputeDispute viewand disputeescalationview10businessdayswebcsrarchiveClose dispute,reopen dispute,and add a newtransaction tothe existingdisputeLost, stolen,damaged,issued in error,or issued withincorrectinformationReal-timezellethe debitcard isclosedthe accountiscompromised“This will be part ofthe determinationmade during theresearch and detailsof the decision will beincluded in the letterthey receive in themail”The debitcard isclosed1Complete disputewith info they have,notate calldisconnected, andrelay info to sup formanual caseThe accountowner whosubmittedthe disputeTransactionNumberRoute todisputeDOPOSCCDWThe 16digit debitcardnumberMOAFBillPaysecuremessageA new dbcwillautomaticallybe orderedthereferencenumberA dispute cannotbe submitted untilthe transaction isprocessed andposted to theaccount.TemporaryDebit CardDisputeExceptionProcessprovisionalcreditInterestInquiry/MissingDepositworkflowReversal ofprovisionalcredit, Ally bankservicing fees,internal transfersADisputeDispute viewand disputeescalationview10businessdayswebcsrarchiveClose dispute,reopen dispute,and add a newtransaction tothe existingdisputeLost, stolen,damaged,issued in error,or issued withincorrectinformationReal-timezellethe debitcard isclosedthe accountiscompromised“This will be part ofthe determinationmade during theresearch and detailsof the decision will beincluded in the letterthey receive in themail”The debitcard isclosed1

Disputes - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Complete dispute with info they have, notate call disconnected, and relay info to sup for manual case
  2. The account owner who submitted the dispute
  3. Transaction Number
  4. Route to dispute DO
  5. POSCCDW
  6. The 16 digit debit card number
  7. MOAF
  8. Bill Pay
  9. secure message
  10. A new dbc will automatically be ordered
  11. the reference number
  12. A dispute cannot be submitted until the transaction is processed and posted to the account.
  13. Temporary Debit Card Dispute Exception Process
  14. provisional credit
  15. Interest Inquiry/Missing Deposit workflow
  16. Reversal of provisional credit, Ally bank servicing fees, internal transfers
  17. A Dispute
  18. Dispute view and dispute escalation view
  19. 10 business days
  20. webcsr archive
  21. Close dispute, reopen dispute, and add a new transaction to the existing dispute
  22. Lost, stolen, damaged, issued in error, or issued with incorrect information
  23. Real-time zelle
  24. the debit card is closed
  25. the account is compromised
  26. “This will be part of the determination made during the research and details of the decision will be included in the letter they receive in the mail”
  27. The debit card is closed
  28. 1