The accountowner whosubmittedthe disputeTransactionNumber“This will be part ofthe determinationmade during theresearch and detailsof the decision will beincluded in the letterthey receive in themail”ADisputeInterestInquiry/MissingDepositworkflow10businessdayswebcsrarchivethereferencenumbersecuremessage1Close dispute,reopen dispute,and add a newtransaction tothe existingdisputeReal-timezelleBillPayLost, stolen,damaged,issued in error,or issued withincorrectinformationprovisionalcreditRoute todisputeDOPOSCCDWThe debitcard isclosedComplete disputewith info they have,notate calldisconnected, andrelay info to sup formanual casethe debitcard isclosedDispute viewand disputeescalationviewA dispute cannotbe submitted untilthe transaction isprocessed andposted to theaccount.the accountiscompromisedMOAFThe 16digit debitcardnumberReversal ofprovisionalcredit, Ally bankservicing fees,internal transfersTemporaryDebit CardDisputeExceptionProcessA new dbcwillautomaticallybe orderedThe accountowner whosubmittedthe disputeTransactionNumber“This will be part ofthe determinationmade during theresearch and detailsof the decision will beincluded in the letterthey receive in themail”ADisputeInterestInquiry/MissingDepositworkflow10businessdayswebcsrarchivethereferencenumbersecuremessage1Close dispute,reopen dispute,and add a newtransaction tothe existingdisputeReal-timezelleBillPayLost, stolen,damaged,issued in error,or issued withincorrectinformationprovisionalcreditRoute todisputeDOPOSCCDWThe debitcard isclosedComplete disputewith info they have,notate calldisconnected, andrelay info to sup formanual casethe debitcard isclosedDispute viewand disputeescalationviewA dispute cannotbe submitted untilthe transaction isprocessed andposted to theaccount.the accountiscompromisedMOAFThe 16digit debitcardnumberReversal ofprovisionalcredit, Ally bankservicing fees,internal transfersTemporaryDebit CardDisputeExceptionProcessA new dbcwillautomaticallybe ordered

Disputes - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. The account owner who submitted the dispute
  2. Transaction Number
  3. “This will be part of the determination made during the research and details of the decision will be included in the letter they receive in the mail”
  4. A Dispute
  5. Interest Inquiry/Missing Deposit workflow
  6. 10 business days
  7. webcsr archive
  8. the reference number
  9. secure message
  10. 1
  11. Close dispute, reopen dispute, and add a new transaction to the existing dispute
  12. Real-time zelle
  13. Bill Pay
  14. Lost, stolen, damaged, issued in error, or issued with incorrect information
  15. provisional credit
  16. Route to dispute DO
  17. POSCCDW
  18. The debit card is closed
  19. Complete dispute with info they have, notate call disconnected, and relay info to sup for manual case
  20. the debit card is closed
  21. Dispute view and dispute escalation view
  22. A dispute cannot be submitted until the transaction is processed and posted to the account.
  23. the account is compromised
  24. MOAF
  25. The 16 digit debit card number
  26. Reversal of provisional credit, Ally bank servicing fees, internal transfers
  27. Temporary Debit Card Dispute Exception Process
  28. A new dbc will automatically be ordered