Close dispute,reopen dispute,and add a newtransaction tothe existingdisputeRoute todisputeDOA dispute cannotbe submitted untilthe transaction isprocessed andposted to theaccount.10businessdaysInterestInquiry/MissingDepositworkflowADisputeBillPayMOAFthe debitcard isclosedprovisionalcreditwebcsrarchiveThe debitcard isclosedReal-timezelleTemporaryDebit CardDisputeExceptionProcessTransactionNumberthe accountiscompromisedsecuremessageComplete disputewith info they have,notate calldisconnected, andrelay info to sup formanual casePOSCCDW“This will be part ofthe determinationmade during theresearch and detailsof the decision will beincluded in the letterthey receive in themail”The accountowner whosubmittedthe disputeThe 16digit debitcardnumber1thereferencenumberDispute viewand disputeescalationviewLost, stolen,damaged,issued in error,or issued withincorrectinformationA new dbcwillautomaticallybe orderedReversal ofprovisionalcredit, Ally bankservicing fees,internal transfersClose dispute,reopen dispute,and add a newtransaction tothe existingdisputeRoute todisputeDOA dispute cannotbe submitted untilthe transaction isprocessed andposted to theaccount.10businessdaysInterestInquiry/MissingDepositworkflowADisputeBillPayMOAFthe debitcard isclosedprovisionalcreditwebcsrarchiveThe debitcard isclosedReal-timezelleTemporaryDebit CardDisputeExceptionProcessTransactionNumberthe accountiscompromisedsecuremessageComplete disputewith info they have,notate calldisconnected, andrelay info to sup formanual casePOSCCDW“This will be part ofthe determinationmade during theresearch and detailsof the decision will beincluded in the letterthey receive in themail”The accountowner whosubmittedthe disputeThe 16digit debitcardnumber1thereferencenumberDispute viewand disputeescalationviewLost, stolen,damaged,issued in error,or issued withincorrectinformationA new dbcwillautomaticallybe orderedReversal ofprovisionalcredit, Ally bankservicing fees,internal transfers

Disputes - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Close dispute, reopen dispute, and add a new transaction to the existing dispute
  2. Route to dispute DO
  3. A dispute cannot be submitted until the transaction is processed and posted to the account.
  4. 10 business days
  5. Interest Inquiry/Missing Deposit workflow
  6. A Dispute
  7. Bill Pay
  8. MOAF
  9. the debit card is closed
  10. provisional credit
  11. webcsr archive
  12. The debit card is closed
  13. Real-time zelle
  14. Temporary Debit Card Dispute Exception Process
  15. Transaction Number
  16. the account is compromised
  17. secure message
  18. Complete dispute with info they have, notate call disconnected, and relay info to sup for manual case
  19. POSCCDW
  20. “This will be part of the determination made during the research and details of the decision will be included in the letter they receive in the mail”
  21. The account owner who submitted the dispute
  22. The 16 digit debit card number
  23. 1
  24. the reference number
  25. Dispute view and dispute escalation view
  26. Lost, stolen, damaged, issued in error, or issued with incorrect information
  27. A new dbc will automatically be ordered
  28. Reversal of provisional credit, Ally bank servicing fees, internal transfers