ADisputePOSCCDWMOAFthe accountiscompromisedRoute todisputeDOthereferencenumberClose dispute,reopen dispute,and add a newtransaction tothe existingdisputeComplete disputewith info they have,notate calldisconnected, andrelay info to sup formanual caseThe accountowner whosubmittedthe disputeInterestInquiry/MissingDepositworkflowA new dbcwillautomaticallybe orderedTemporaryDebit CardDisputeExceptionProcessthe debitcard isclosed1Real-timezelleTransactionNumberThe debitcard isclosedsecuremessageBillPayThe 16digit debitcardnumberLost, stolen,damaged,issued in error,or issued withincorrectinformation10businessdaysDispute viewand disputeescalationviewReversal ofprovisionalcredit, Ally bankservicing fees,internal transfersprovisionalcreditwebcsrarchive“This will be part ofthe determinationmade during theresearch and detailsof the decision will beincluded in the letterthey receive in themail”A dispute cannotbe submitted untilthe transaction isprocessed andposted to theaccount.ADisputePOSCCDWMOAFthe accountiscompromisedRoute todisputeDOthereferencenumberClose dispute,reopen dispute,and add a newtransaction tothe existingdisputeComplete disputewith info they have,notate calldisconnected, andrelay info to sup formanual caseThe accountowner whosubmittedthe disputeInterestInquiry/MissingDepositworkflowA new dbcwillautomaticallybe orderedTemporaryDebit CardDisputeExceptionProcessthe debitcard isclosed1Real-timezelleTransactionNumberThe debitcard isclosedsecuremessageBillPayThe 16digit debitcardnumberLost, stolen,damaged,issued in error,or issued withincorrectinformation10businessdaysDispute viewand disputeescalationviewReversal ofprovisionalcredit, Ally bankservicing fees,internal transfersprovisionalcreditwebcsrarchive“This will be part ofthe determinationmade during theresearch and detailsof the decision will beincluded in the letterthey receive in themail”A dispute cannotbe submitted untilthe transaction isprocessed andposted to theaccount.

Disputes - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. A Dispute
  2. POSCCDW
  3. MOAF
  4. the account is compromised
  5. Route to dispute DO
  6. the reference number
  7. Close dispute, reopen dispute, and add a new transaction to the existing dispute
  8. Complete dispute with info they have, notate call disconnected, and relay info to sup for manual case
  9. The account owner who submitted the dispute
  10. Interest Inquiry/Missing Deposit workflow
  11. A new dbc will automatically be ordered
  12. Temporary Debit Card Dispute Exception Process
  13. the debit card is closed
  14. 1
  15. Real-time zelle
  16. Transaction Number
  17. The debit card is closed
  18. secure message
  19. Bill Pay
  20. The 16 digit debit card number
  21. Lost, stolen, damaged, issued in error, or issued with incorrect information
  22. 10 business days
  23. Dispute view and dispute escalation view
  24. Reversal of provisional credit, Ally bank servicing fees, internal transfers
  25. provisional credit
  26. webcsr archive
  27. “This will be part of the determination made during the research and details of the decision will be included in the letter they receive in the mail”
  28. A dispute cannot be submitted until the transaction is processed and posted to the account.