Assisted a customer who was CNP Assisted the CSC with at least 4 calls Issued a disconnect order Processed 12+ customer payments Enrolled a customer in paperless billing Made a collection arrangement Customer paid with a money order Updated an account phone number Set up a customer on Flat Bill Satisfied a high bill inquiry Set up a customer on Budget Billing Referred a customer to Appliance Sales Had an outdoor lighting request Took a 5 minute break to stretch Issued an outage ticket Created a new customer record in CSS Completed assigned courses in Learning SOurce Customer requested copy of bill Issued a connect order Logged a sale in Sales Track Processed an item 14 payment Helped a customer at the kiosk Enjoyed a morning coffee or tea Accessed mySOurce Assisted a customer who was CNP Assisted the CSC with at least 4 calls Issued a disconnect order Processed 12+ customer payments Enrolled a customer in paperless billing Made a collection arrangement Customer paid with a money order Updated an account phone number Set up a customer on Flat Bill Satisfied a high bill inquiry Set up a customer on Budget Billing Referred a customer to Appliance Sales Had an outdoor lighting request Took a 5 minute break to stretch Issued an outage ticket Created a new customer record in CSS Completed assigned courses in Learning SOurce Customer requested copy of bill Issued a connect order Logged a sale in Sales Track Processed an item 14 payment Helped a customer at the kiosk Enjoyed a morning coffee or tea Accessed mySOurce
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
O-Assisted a customer who was CNP
G-Assisted the CSC with at least 4 calls
B-Issued a disconnect order
N-Processed 12+ customer payments
N-Enrolled a customer in paperless billing
G-Made a collection arrangement
O-Customer paid with a money order
O-Updated an account phone number
I-Set up a customer on Flat Bill
I-Satisfied a high bill inquiry
G-Set up a customer on Budget Billing
B-Referred a customer to Appliance Sales
O-Had an outdoor lighting request
I-Took a 5 minute break to stretch
I-Issued an outage ticket
B-Created a new customer record in CSS
N-Completed assigned courses in Learning SOurce
B-Customer requested copy of bill
O-Issued a connect order
G-Logged a sale in Sales Track
G-Processed an item 14 payment
N-Helped a customer at the kiosk
B-Enjoyed a morning coffee or tea
I-Accessed mySOurce