Set up acustomeron BudgetBillingHad anoutdoorlightingrequestIssued aconnectorderTook a 5minutebreak tostretchCustomerrequestedcopy ofbillAssisted acustomerwho wasCNPMade acollectionarrangementEnjoyed amorningcoffee orteaAssisted theCSC with atleast 4 callsCompletedassignedcourses inLearningSOurceSet up acustomeron FlatBillHelped acustomerat thekioskIssued anoutageticketReferred acustomer toApplianceSalesSatisfieda high billinquiryProcessed12+customerpaymentsAccessedmySOurceEnrolled acustomer inpaperlessbillingCustomerpaid witha moneyorderIssued adisconnectorderProcessedan item 14paymentCreated anewcustomerrecord inCSSLogged asale inSalesTrackUpdatedan accountphonenumberSet up acustomeron BudgetBillingHad anoutdoorlightingrequestIssued aconnectorderTook a 5minutebreak tostretchCustomerrequestedcopy ofbillAssisted acustomerwho wasCNPMade acollectionarrangementEnjoyed amorningcoffee orteaAssisted theCSC with atleast 4 callsCompletedassignedcourses inLearningSOurceSet up acustomeron FlatBillHelped acustomerat thekioskIssued anoutageticketReferred acustomer toApplianceSalesSatisfieda high billinquiryProcessed12+customerpaymentsAccessedmySOurceEnrolled acustomer inpaperlessbillingCustomerpaid witha moneyorderIssued adisconnectorderProcessedan item 14paymentCreated anewcustomerrecord inCSSLogged asale inSalesTrackUpdatedan accountphonenumber

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
O
3
O
4
I
5
B
6
O
7
G
8
B
9
G
10
N
11
I
12
N
13
I
14
B
15
I
16
N
17
I
18
N
19
O
20
B
21
G
22
B
23
G
24
O
  1. G-Set up a customer on Budget Billing
  2. O-Had an outdoor lighting request
  3. O-Issued a connect order
  4. I-Took a 5 minute break to stretch
  5. B-Customer requested copy of bill
  6. O-Assisted a customer who was CNP
  7. G-Made a collection arrangement
  8. B-Enjoyed a morning coffee or tea
  9. G-Assisted the CSC with at least 4 calls
  10. N-Completed assigned courses in Learning SOurce
  11. I-Set up a customer on Flat Bill
  12. N-Helped a customer at the kiosk
  13. I-Issued an outage ticket
  14. B-Referred a customer to Appliance Sales
  15. I-Satisfied a high bill inquiry
  16. N-Processed 12+ customer payments
  17. I-Accessed mySOurce
  18. N-Enrolled a customer in paperless billing
  19. O-Customer paid with a money order
  20. B-Issued a disconnect order
  21. G-Processed an item 14 payment
  22. B-Created a new customer record in CSS
  23. G-Logged a sale in Sales Track
  24. O-Updated an account phone number