Processedan item 14paymentAccessedmySOurceCustomerrequestedcopy ofbillHelped acustomerat thekioskReferred acustomer toApplianceSalesEnrolled acustomer inpaperlessbillingTook a 5minutebreak tostretchIssued aconnectorderAssisted acustomerwho wasCNPCreated anewcustomerrecord inCSSAssisted theCSC with atleast 4 callsMade acollectionarrangementCompletedassignedcourses inLearningSOurceSet up acustomeron BudgetBillingSatisfieda high billinquiryHad anoutdoorlightingrequestCustomerpaid witha moneyorderIssued adisconnectorderIssued anoutageticketSet up acustomeron FlatBillUpdatedan accountphonenumberLogged asale inSalesTrackProcessed12+customerpaymentsEnjoyed amorningcoffee orteaProcessedan item 14paymentAccessedmySOurceCustomerrequestedcopy ofbillHelped acustomerat thekioskReferred acustomer toApplianceSalesEnrolled acustomer inpaperlessbillingTook a 5minutebreak tostretchIssued aconnectorderAssisted acustomerwho wasCNPCreated anewcustomerrecord inCSSAssisted theCSC with atleast 4 callsMade acollectionarrangementCompletedassignedcourses inLearningSOurceSet up acustomeron BudgetBillingSatisfieda high billinquiryHad anoutdoorlightingrequestCustomerpaid witha moneyorderIssued adisconnectorderIssued anoutageticketSet up acustomeron FlatBillUpdatedan accountphonenumberLogged asale inSalesTrackProcessed12+customerpaymentsEnjoyed amorningcoffee ortea

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
I
3
B
4
N
5
B
6
N
7
I
8
O
9
O
10
B
11
G
12
G
13
N
14
G
15
I
16
O
17
O
18
B
19
I
20
I
21
O
22
G
23
N
24
B
  1. G-Processed an item 14 payment
  2. I-Accessed mySOurce
  3. B-Customer requested copy of bill
  4. N-Helped a customer at the kiosk
  5. B-Referred a customer to Appliance Sales
  6. N-Enrolled a customer in paperless billing
  7. I-Took a 5 minute break to stretch
  8. O-Issued a connect order
  9. O-Assisted a customer who was CNP
  10. B-Created a new customer record in CSS
  11. G-Assisted the CSC with at least 4 calls
  12. G-Made a collection arrangement
  13. N-Completed assigned courses in Learning SOurce
  14. G-Set up a customer on Budget Billing
  15. I-Satisfied a high bill inquiry
  16. O-Had an outdoor lighting request
  17. O-Customer paid with a money order
  18. B-Issued a disconnect order
  19. I-Issued an outage ticket
  20. I-Set up a customer on Flat Bill
  21. O-Updated an account phone number
  22. G-Logged a sale in Sales Track
  23. N-Processed 12+ customer payments
  24. B-Enjoyed a morning coffee or tea