Enjoyed amorningcoffee orteaAccessedmySOurceProcessedan item 14paymentIssued adisconnectorderEnrolled acustomer inpaperlessbillingProcessed12+customerpaymentsSatisfieda high billinquiryCreated anewcustomerrecord inCSSHelped acustomerat thekioskAssisted theCSC with atleast 4 callsTook a 5minutebreak tostretchSet up acustomeron BudgetBillingLogged asale inSalesTrackIssued anoutageticketUpdatedan accountphonenumberSet up acustomeron FlatBillAssisted acustomerwho wasCNPHad anoutdoorlightingrequestReferred acustomer toApplianceSalesMade acollectionarrangementCustomerpaid witha moneyorderCompletedassignedcourses inLearningSOurceIssued aconnectorderCustomerrequestedcopy ofbillEnjoyed amorningcoffee orteaAccessedmySOurceProcessedan item 14paymentIssued adisconnectorderEnrolled acustomer inpaperlessbillingProcessed12+customerpaymentsSatisfieda high billinquiryCreated anewcustomerrecord inCSSHelped acustomerat thekioskAssisted theCSC with atleast 4 callsTook a 5minutebreak tostretchSet up acustomeron BudgetBillingLogged asale inSalesTrackIssued anoutageticketUpdatedan accountphonenumberSet up acustomeron FlatBillAssisted acustomerwho wasCNPHad anoutdoorlightingrequestReferred acustomer toApplianceSalesMade acollectionarrangementCustomerpaid witha moneyorderCompletedassignedcourses inLearningSOurceIssued aconnectorderCustomerrequestedcopy ofbill

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
B
2
I
3
G
4
B
5
N
6
N
7
I
8
B
9
N
10
G
11
I
12
G
13
G
14
I
15
O
16
I
17
O
18
O
19
B
20
G
21
O
22
N
23
O
24
B
  1. B-Enjoyed a morning coffee or tea
  2. I-Accessed mySOurce
  3. G-Processed an item 14 payment
  4. B-Issued a disconnect order
  5. N-Enrolled a customer in paperless billing
  6. N-Processed 12+ customer payments
  7. I-Satisfied a high bill inquiry
  8. B-Created a new customer record in CSS
  9. N-Helped a customer at the kiosk
  10. G-Assisted the CSC with at least 4 calls
  11. I-Took a 5 minute break to stretch
  12. G-Set up a customer on Budget Billing
  13. G-Logged a sale in Sales Track
  14. I-Issued an outage ticket
  15. O-Updated an account phone number
  16. I-Set up a customer on Flat Bill
  17. O-Assisted a customer who was CNP
  18. O-Had an outdoor lighting request
  19. B-Referred a customer to Appliance Sales
  20. G-Made a collection arrangement
  21. O-Customer paid with a money order
  22. N-Completed assigned courses in Learning SOurce
  23. O-Issued a connect order
  24. B-Customer requested copy of bill