Logged asale inSalesTrackMade acollectionarrangementHelped acustomerat thekioskEnrolled acustomer inpaperlessbillingCustomerrequestedcopy ofbillReferred acustomer toApplianceSalesSet up acustomeron BudgetBillingIssued aconnectorderProcessed12+customerpaymentsIssued adisconnectorderCustomerpaid witha moneyorderAccessedmySOurceCompletedassignedcourses inLearningSOurceProcessedan item 14paymentSet up acustomeron FlatBillEnjoyed amorningcoffee orteaHad anoutdoorlightingrequestAssisted acustomerwho wasCNPTook a 5minutebreak tostretchCreated anewcustomerrecord inCSSAssisted theCSC with atleast 4 callsIssued anoutageticketUpdatedan accountphonenumberSatisfieda high billinquiryLogged asale inSalesTrackMade acollectionarrangementHelped acustomerat thekioskEnrolled acustomer inpaperlessbillingCustomerrequestedcopy ofbillReferred acustomer toApplianceSalesSet up acustomeron BudgetBillingIssued aconnectorderProcessed12+customerpaymentsIssued adisconnectorderCustomerpaid witha moneyorderAccessedmySOurceCompletedassignedcourses inLearningSOurceProcessedan item 14paymentSet up acustomeron FlatBillEnjoyed amorningcoffee orteaHad anoutdoorlightingrequestAssisted acustomerwho wasCNPTook a 5minutebreak tostretchCreated anewcustomerrecord inCSSAssisted theCSC with atleast 4 callsIssued anoutageticketUpdatedan accountphonenumberSatisfieda high billinquiry

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
G
3
N
4
N
5
B
6
B
7
G
8
O
9
N
10
B
11
O
12
I
13
N
14
G
15
I
16
B
17
O
18
O
19
I
20
B
21
G
22
I
23
O
24
I
  1. G-Logged a sale in Sales Track
  2. G-Made a collection arrangement
  3. N-Helped a customer at the kiosk
  4. N-Enrolled a customer in paperless billing
  5. B-Customer requested copy of bill
  6. B-Referred a customer to Appliance Sales
  7. G-Set up a customer on Budget Billing
  8. O-Issued a connect order
  9. N-Processed 12+ customer payments
  10. B-Issued a disconnect order
  11. O-Customer paid with a money order
  12. I-Accessed mySOurce
  13. N-Completed assigned courses in Learning SOurce
  14. G-Processed an item 14 payment
  15. I-Set up a customer on Flat Bill
  16. B-Enjoyed a morning coffee or tea
  17. O-Had an outdoor lighting request
  18. O-Assisted a customer who was CNP
  19. I-Took a 5 minute break to stretch
  20. B-Created a new customer record in CSS
  21. G-Assisted the CSC with at least 4 calls
  22. I-Issued an outage ticket
  23. O-Updated an account phone number
  24. I-Satisfied a high bill inquiry