Helped acustomerat thekioskSatisfieda high billinquiryMade acollectionarrangementIssued anoutageticketTook a 5minutebreak tostretchAssisted acustomerwho wasCNPHad anoutdoorlightingrequestLogged asale inSalesTrackSet up acustomeron BudgetBillingEnrolled acustomer inpaperlessbillingProcessedan item 14paymentCreated anewcustomerrecord inCSSIssued aconnectorderProcessed12+customerpaymentsAssisted theCSC with atleast 4 callsIssued adisconnectorderAccessedmySOurceSet up acustomeron FlatBillCustomerpaid witha moneyorderUpdatedan accountphonenumberEnjoyed amorningcoffee orteaCompletedassignedcourses inLearningSOurceCustomerrequestedcopy ofbillReferred acustomer toApplianceSalesHelped acustomerat thekioskSatisfieda high billinquiryMade acollectionarrangementIssued anoutageticketTook a 5minutebreak tostretchAssisted acustomerwho wasCNPHad anoutdoorlightingrequestLogged asale inSalesTrackSet up acustomeron BudgetBillingEnrolled acustomer inpaperlessbillingProcessedan item 14paymentCreated anewcustomerrecord inCSSIssued aconnectorderProcessed12+customerpaymentsAssisted theCSC with atleast 4 callsIssued adisconnectorderAccessedmySOurceSet up acustomeron FlatBillCustomerpaid witha moneyorderUpdatedan accountphonenumberEnjoyed amorningcoffee orteaCompletedassignedcourses inLearningSOurceCustomerrequestedcopy ofbillReferred acustomer toApplianceSales

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
N
2
I
3
G
4
I
5
I
6
O
7
O
8
G
9
G
10
N
11
G
12
B
13
O
14
N
15
G
16
B
17
I
18
I
19
O
20
O
21
B
22
N
23
B
24
B
  1. N-Helped a customer at the kiosk
  2. I-Satisfied a high bill inquiry
  3. G-Made a collection arrangement
  4. I-Issued an outage ticket
  5. I-Took a 5 minute break to stretch
  6. O-Assisted a customer who was CNP
  7. O-Had an outdoor lighting request
  8. G-Logged a sale in Sales Track
  9. G-Set up a customer on Budget Billing
  10. N-Enrolled a customer in paperless billing
  11. G-Processed an item 14 payment
  12. B-Created a new customer record in CSS
  13. O-Issued a connect order
  14. N-Processed 12+ customer payments
  15. G-Assisted the CSC with at least 4 calls
  16. B-Issued a disconnect order
  17. I-Accessed mySOurce
  18. I-Set up a customer on Flat Bill
  19. O-Customer paid with a money order
  20. O-Updated an account phone number
  21. B-Enjoyed a morning coffee or tea
  22. N-Completed assigned courses in Learning SOurce
  23. B-Customer requested copy of bill
  24. B-Referred a customer to Appliance Sales