Accessed mySOurce Processed an item 14 payment Customer requested copy of bill Satisfied a high bill inquiry Completed assigned courses in Learning SOurce Referred a customer to Appliance Sales Assisted a customer who was CNP Set up a customer on Flat Bill Set up a customer on Budget Billing Issued a connect order Made a collection arrangement Created a new customer record in CSS Helped a customer at the kiosk Issued a disconnect order Assisted the CSC with at least 4 calls Logged a sale in Sales Track Enrolled a customer in paperless billing Took a 5 minute break to stretch Updated an account phone number Customer paid with a money order Issued an outage ticket Enjoyed a morning coffee or tea Processed 12+ customer payments Had an outdoor lighting request Accessed mySOurce Processed an item 14 payment Customer requested copy of bill Satisfied a high bill inquiry Completed assigned courses in Learning SOurce Referred a customer to Appliance Sales Assisted a customer who was CNP Set up a customer on Flat Bill Set up a customer on Budget Billing Issued a connect order Made a collection arrangement Created a new customer record in CSS Helped a customer at the kiosk Issued a disconnect order Assisted the CSC with at least 4 calls Logged a sale in Sales Track Enrolled a customer in paperless billing Took a 5 minute break to stretch Updated an account phone number Customer paid with a money order Issued an outage ticket Enjoyed a morning coffee or tea Processed 12+ customer payments Had an outdoor lighting request
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
I-Accessed mySOurce
G-Processed an item 14 payment
B-Customer requested copy of bill
I-Satisfied a high bill inquiry
N-Completed assigned courses in Learning SOurce
B-Referred a customer to Appliance Sales
O-Assisted a customer who was CNP
I-Set up a customer on Flat Bill
G-Set up a customer on Budget Billing
O-Issued a connect order
G-Made a collection arrangement
B-Created a new customer record in CSS
N-Helped a customer at the kiosk
B-Issued a disconnect order
G-Assisted the CSC with at least 4 calls
G-Logged a sale in Sales Track
N-Enrolled a customer in paperless billing
I-Took a 5 minute break to stretch
O-Updated an account phone number
O-Customer paid with a money order
I-Issued an outage ticket
B-Enjoyed a morning coffee or tea
N-Processed 12+ customer payments
O-Had an outdoor lighting request