Enrolled acustomer inpaperlessbillingProcessed12+customerpaymentsTook a 5minutebreak tostretchCompletedassignedcourses inLearningSOurceCreated anewcustomerrecord inCSSCustomerpaid witha moneyorderReferred acustomer toApplianceSalesUpdatedan accountphonenumberEnjoyed amorningcoffee orteaIssued anoutageticketAssisted theCSC with atleast 4 callsAccessedmySOurceIssued adisconnectorderSet up acustomeron BudgetBillingAssisted acustomerwho wasCNPProcessedan item 14paymentHelped acustomerat thekioskMade acollectionarrangementIssued aconnectorderSatisfieda high billinquiryLogged asale inSalesTrackHad anoutdoorlightingrequestSet up acustomeron FlatBillCustomerrequestedcopy ofbillEnrolled acustomer inpaperlessbillingProcessed12+customerpaymentsTook a 5minutebreak tostretchCompletedassignedcourses inLearningSOurceCreated anewcustomerrecord inCSSCustomerpaid witha moneyorderReferred acustomer toApplianceSalesUpdatedan accountphonenumberEnjoyed amorningcoffee orteaIssued anoutageticketAssisted theCSC with atleast 4 callsAccessedmySOurceIssued adisconnectorderSet up acustomeron BudgetBillingAssisted acustomerwho wasCNPProcessedan item 14paymentHelped acustomerat thekioskMade acollectionarrangementIssued aconnectorderSatisfieda high billinquiryLogged asale inSalesTrackHad anoutdoorlightingrequestSet up acustomeron FlatBillCustomerrequestedcopy ofbill

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
N
2
N
3
I
4
N
5
B
6
O
7
B
8
O
9
B
10
I
11
G
12
I
13
B
14
G
15
O
16
G
17
N
18
G
19
O
20
I
21
G
22
O
23
I
24
B
  1. N-Enrolled a customer in paperless billing
  2. N-Processed 12+ customer payments
  3. I-Took a 5 minute break to stretch
  4. N-Completed assigned courses in Learning SOurce
  5. B-Created a new customer record in CSS
  6. O-Customer paid with a money order
  7. B-Referred a customer to Appliance Sales
  8. O-Updated an account phone number
  9. B-Enjoyed a morning coffee or tea
  10. I-Issued an outage ticket
  11. G-Assisted the CSC with at least 4 calls
  12. I-Accessed mySOurce
  13. B-Issued a disconnect order
  14. G-Set up a customer on Budget Billing
  15. O-Assisted a customer who was CNP
  16. G-Processed an item 14 payment
  17. N-Helped a customer at the kiosk
  18. G-Made a collection arrangement
  19. O-Issued a connect order
  20. I-Satisfied a high bill inquiry
  21. G-Logged a sale in Sales Track
  22. O-Had an outdoor lighting request
  23. I-Set up a customer on Flat Bill
  24. B-Customer requested copy of bill