Issued aconnectorderSet up acustomeron BudgetBillingAssisted theCSC with atleast 4 callsProcessed12+customerpaymentsEnrolled acustomer inpaperlessbillingTook a 5minutebreak tostretchProcessedan item 14paymentAccessedmySOurceCreated anewcustomerrecord inCSSUpdatedan accountphonenumberCustomerrequestedcopy ofbillCustomerpaid witha moneyorderMade acollectionarrangementIssued anoutageticketIssued adisconnectorderCompletedassignedcourses inLearningSOurceLogged asale inSalesTrackHelped acustomerat thekioskEnjoyed amorningcoffee orteaSet up acustomeron FlatBillAssisted acustomerwho wasCNPReferred acustomer toApplianceSalesSatisfieda high billinquiryHad anoutdoorlightingrequestIssued aconnectorderSet up acustomeron BudgetBillingAssisted theCSC with atleast 4 callsProcessed12+customerpaymentsEnrolled acustomer inpaperlessbillingTook a 5minutebreak tostretchProcessedan item 14paymentAccessedmySOurceCreated anewcustomerrecord inCSSUpdatedan accountphonenumberCustomerrequestedcopy ofbillCustomerpaid witha moneyorderMade acollectionarrangementIssued anoutageticketIssued adisconnectorderCompletedassignedcourses inLearningSOurceLogged asale inSalesTrackHelped acustomerat thekioskEnjoyed amorningcoffee orteaSet up acustomeron FlatBillAssisted acustomerwho wasCNPReferred acustomer toApplianceSalesSatisfieda high billinquiryHad anoutdoorlightingrequest

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
O
2
G
3
G
4
N
5
N
6
I
7
G
8
I
9
B
10
O
11
B
12
O
13
G
14
I
15
B
16
N
17
G
18
N
19
B
20
I
21
O
22
B
23
I
24
O
  1. O-Issued a connect order
  2. G-Set up a customer on Budget Billing
  3. G-Assisted the CSC with at least 4 calls
  4. N-Processed 12+ customer payments
  5. N-Enrolled a customer in paperless billing
  6. I-Took a 5 minute break to stretch
  7. G-Processed an item 14 payment
  8. I-Accessed mySOurce
  9. B-Created a new customer record in CSS
  10. O-Updated an account phone number
  11. B-Customer requested copy of bill
  12. O-Customer paid with a money order
  13. G-Made a collection arrangement
  14. I-Issued an outage ticket
  15. B-Issued a disconnect order
  16. N-Completed assigned courses in Learning SOurce
  17. G-Logged a sale in Sales Track
  18. N-Helped a customer at the kiosk
  19. B-Enjoyed a morning coffee or tea
  20. I-Set up a customer on Flat Bill
  21. O-Assisted a customer who was CNP
  22. B-Referred a customer to Appliance Sales
  23. I-Satisfied a high bill inquiry
  24. O-Had an outdoor lighting request