Satisfieda high billinquiryTook a 5minutebreak tostretchProcessed12+customerpaymentsReferred acustomer toApplianceSalesCustomerrequestedcopy ofbillSet up acustomeron BudgetBillingCompletedassignedcourses inLearningSOurceIssued adisconnectorderAssisted theCSC with atleast 4 callsLogged asale inSalesTrackEnrolled acustomer inpaperlessbillingProcessedan item 14paymentAccessedmySOurceAssisted acustomerwho wasCNPEnjoyed amorningcoffee orteaIssued anoutageticketCreated anewcustomerrecord inCSSIssued aconnectorderUpdatedan accountphonenumberSet up acustomeron FlatBillHelped acustomerat thekioskCustomerpaid witha moneyorderHad anoutdoorlightingrequestMade acollectionarrangementSatisfieda high billinquiryTook a 5minutebreak tostretchProcessed12+customerpaymentsReferred acustomer toApplianceSalesCustomerrequestedcopy ofbillSet up acustomeron BudgetBillingCompletedassignedcourses inLearningSOurceIssued adisconnectorderAssisted theCSC with atleast 4 callsLogged asale inSalesTrackEnrolled acustomer inpaperlessbillingProcessedan item 14paymentAccessedmySOurceAssisted acustomerwho wasCNPEnjoyed amorningcoffee orteaIssued anoutageticketCreated anewcustomerrecord inCSSIssued aconnectorderUpdatedan accountphonenumberSet up acustomeron FlatBillHelped acustomerat thekioskCustomerpaid witha moneyorderHad anoutdoorlightingrequestMade acollectionarrangement

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
I
2
I
3
N
4
B
5
B
6
G
7
N
8
B
9
G
10
G
11
N
12
G
13
I
14
O
15
B
16
I
17
B
18
O
19
O
20
I
21
N
22
O
23
O
24
G
  1. I-Satisfied a high bill inquiry
  2. I-Took a 5 minute break to stretch
  3. N-Processed 12+ customer payments
  4. B-Referred a customer to Appliance Sales
  5. B-Customer requested copy of bill
  6. G-Set up a customer on Budget Billing
  7. N-Completed assigned courses in Learning SOurce
  8. B-Issued a disconnect order
  9. G-Assisted the CSC with at least 4 calls
  10. G-Logged a sale in Sales Track
  11. N-Enrolled a customer in paperless billing
  12. G-Processed an item 14 payment
  13. I-Accessed mySOurce
  14. O-Assisted a customer who was CNP
  15. B-Enjoyed a morning coffee or tea
  16. I-Issued an outage ticket
  17. B-Created a new customer record in CSS
  18. O-Issued a connect order
  19. O-Updated an account phone number
  20. I-Set up a customer on Flat Bill
  21. N-Helped a customer at the kiosk
  22. O-Customer paid with a money order
  23. O-Had an outdoor lighting request
  24. G-Made a collection arrangement