Assisted acustomerwho wasCNPAssisted theCSC with atleast 4 callsIssued adisconnectorderProcessed12+customerpaymentsEnrolled acustomer inpaperlessbillingMade acollectionarrangementCustomerpaid witha moneyorderUpdatedan accountphonenumberSet up acustomeron FlatBillSatisfieda high billinquirySet up acustomeron BudgetBillingReferred acustomer toApplianceSalesHad anoutdoorlightingrequestTook a 5minutebreak tostretchIssued anoutageticketCreated anewcustomerrecord inCSSCompletedassignedcourses inLearningSOurceCustomerrequestedcopy ofbillIssued aconnectorderLogged asale inSalesTrackProcessedan item 14paymentHelped acustomerat thekioskEnjoyed amorningcoffee orteaAccessedmySOurceAssisted acustomerwho wasCNPAssisted theCSC with atleast 4 callsIssued adisconnectorderProcessed12+customerpaymentsEnrolled acustomer inpaperlessbillingMade acollectionarrangementCustomerpaid witha moneyorderUpdatedan accountphonenumberSet up acustomeron FlatBillSatisfieda high billinquirySet up acustomeron BudgetBillingReferred acustomer toApplianceSalesHad anoutdoorlightingrequestTook a 5minutebreak tostretchIssued anoutageticketCreated anewcustomerrecord inCSSCompletedassignedcourses inLearningSOurceCustomerrequestedcopy ofbillIssued aconnectorderLogged asale inSalesTrackProcessedan item 14paymentHelped acustomerat thekioskEnjoyed amorningcoffee orteaAccessedmySOurce

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
O
2
G
3
B
4
N
5
N
6
G
7
O
8
O
9
I
10
I
11
G
12
B
13
O
14
I
15
I
16
B
17
N
18
B
19
O
20
G
21
G
22
N
23
B
24
I
  1. O-Assisted a customer who was CNP
  2. G-Assisted the CSC with at least 4 calls
  3. B-Issued a disconnect order
  4. N-Processed 12+ customer payments
  5. N-Enrolled a customer in paperless billing
  6. G-Made a collection arrangement
  7. O-Customer paid with a money order
  8. O-Updated an account phone number
  9. I-Set up a customer on Flat Bill
  10. I-Satisfied a high bill inquiry
  11. G-Set up a customer on Budget Billing
  12. B-Referred a customer to Appliance Sales
  13. O-Had an outdoor lighting request
  14. I-Took a 5 minute break to stretch
  15. I-Issued an outage ticket
  16. B-Created a new customer record in CSS
  17. N-Completed assigned courses in Learning SOurce
  18. B-Customer requested copy of bill
  19. O-Issued a connect order
  20. G-Logged a sale in Sales Track
  21. G-Processed an item 14 payment
  22. N-Helped a customer at the kiosk
  23. B-Enjoyed a morning coffee or tea
  24. I-Accessed mySOurce