Made acollectionarrangementIssued adisconnectorderTook a 5minutebreak tostretchAssisted acustomerwho wasCNPSet up acustomeron BudgetBillingCreated anewcustomerrecord inCSSReferred acustomer toApplianceSalesLogged asale inSalesTrackUpdatedan accountphonenumberCustomerrequestedcopy ofbillSet up acustomeron FlatBillEnrolled acustomer inpaperlessbillingAssisted theCSC with atleast 4 callsEnjoyed amorningcoffee orteaIssued aconnectorderCustomerpaid witha moneyorderHad anoutdoorlightingrequestAccessedmySOurceProcessed12+customerpaymentsCompletedassignedcourses inLearningSOurceSatisfieda high billinquiryIssued anoutageticketProcessedan item 14paymentHelped acustomerat thekioskMade acollectionarrangementIssued adisconnectorderTook a 5minutebreak tostretchAssisted acustomerwho wasCNPSet up acustomeron BudgetBillingCreated anewcustomerrecord inCSSReferred acustomer toApplianceSalesLogged asale inSalesTrackUpdatedan accountphonenumberCustomerrequestedcopy ofbillSet up acustomeron FlatBillEnrolled acustomer inpaperlessbillingAssisted theCSC with atleast 4 callsEnjoyed amorningcoffee orteaIssued aconnectorderCustomerpaid witha moneyorderHad anoutdoorlightingrequestAccessedmySOurceProcessed12+customerpaymentsCompletedassignedcourses inLearningSOurceSatisfieda high billinquiryIssued anoutageticketProcessedan item 14paymentHelped acustomerat thekiosk

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
B
3
I
4
O
5
G
6
B
7
B
8
G
9
O
10
B
11
I
12
N
13
G
14
B
15
O
16
O
17
O
18
I
19
N
20
N
21
I
22
I
23
G
24
N
  1. G-Made a collection arrangement
  2. B-Issued a disconnect order
  3. I-Took a 5 minute break to stretch
  4. O-Assisted a customer who was CNP
  5. G-Set up a customer on Budget Billing
  6. B-Created a new customer record in CSS
  7. B-Referred a customer to Appliance Sales
  8. G-Logged a sale in Sales Track
  9. O-Updated an account phone number
  10. B-Customer requested copy of bill
  11. I-Set up a customer on Flat Bill
  12. N-Enrolled a customer in paperless billing
  13. G-Assisted the CSC with at least 4 calls
  14. B-Enjoyed a morning coffee or tea
  15. O-Issued a connect order
  16. O-Customer paid with a money order
  17. O-Had an outdoor lighting request
  18. I-Accessed mySOurce
  19. N-Processed 12+ customer payments
  20. N-Completed assigned courses in Learning SOurce
  21. I-Satisfied a high bill inquiry
  22. I-Issued an outage ticket
  23. G-Processed an item 14 payment
  24. N-Helped a customer at the kiosk