Made acollectionarrangementIssued aconnectorderHad anoutdoorlightingrequestSet up acustomeron BudgetBillingHelped acustomerat thekioskCreated anewcustomerrecord inCSSReferred acustomer toApplianceSalesAssisted theCSC with atleast 4 callsSet up acustomeron FlatBillUpdatedan accountphonenumberAssisted acustomerwho wasCNPCustomerpaid witha moneyorderAccessedmySOurceEnrolled acustomer inpaperlessbillingIssued adisconnectorderProcessed12+customerpaymentsTook a 5minutebreak tostretchCustomerrequestedcopy ofbillSatisfieda high billinquiryEnjoyed amorningcoffee orteaLogged asale inSalesTrackCompletedassignedcourses inLearningSOurceIssued anoutageticketProcessedan item 14paymentMade acollectionarrangementIssued aconnectorderHad anoutdoorlightingrequestSet up acustomeron BudgetBillingHelped acustomerat thekioskCreated anewcustomerrecord inCSSReferred acustomer toApplianceSalesAssisted theCSC with atleast 4 callsSet up acustomeron FlatBillUpdatedan accountphonenumberAssisted acustomerwho wasCNPCustomerpaid witha moneyorderAccessedmySOurceEnrolled acustomer inpaperlessbillingIssued adisconnectorderProcessed12+customerpaymentsTook a 5minutebreak tostretchCustomerrequestedcopy ofbillSatisfieda high billinquiryEnjoyed amorningcoffee orteaLogged asale inSalesTrackCompletedassignedcourses inLearningSOurceIssued anoutageticketProcessedan item 14payment

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
O
3
O
4
G
5
N
6
B
7
B
8
G
9
I
10
O
11
O
12
O
13
I
14
N
15
B
16
N
17
I
18
B
19
I
20
B
21
G
22
N
23
I
24
G
  1. G-Made a collection arrangement
  2. O-Issued a connect order
  3. O-Had an outdoor lighting request
  4. G-Set up a customer on Budget Billing
  5. N-Helped a customer at the kiosk
  6. B-Created a new customer record in CSS
  7. B-Referred a customer to Appliance Sales
  8. G-Assisted the CSC with at least 4 calls
  9. I-Set up a customer on Flat Bill
  10. O-Updated an account phone number
  11. O-Assisted a customer who was CNP
  12. O-Customer paid with a money order
  13. I-Accessed mySOurce
  14. N-Enrolled a customer in paperless billing
  15. B-Issued a disconnect order
  16. N-Processed 12+ customer payments
  17. I-Took a 5 minute break to stretch
  18. B-Customer requested copy of bill
  19. I-Satisfied a high bill inquiry
  20. B-Enjoyed a morning coffee or tea
  21. G-Logged a sale in Sales Track
  22. N-Completed assigned courses in Learning SOurce
  23. I-Issued an outage ticket
  24. G-Processed an item 14 payment