Completedassignedcourses inLearningSOurceAccessedmySOurceLogged asale inSalesTrackUpdatedan accountphonenumberHelped acustomerat thekioskCreated anewcustomerrecord inCSSCustomerrequestedcopy ofbillSet up acustomeron BudgetBillingIssued anoutageticketAssisted acustomerwho wasCNPAssisted theCSC with atleast 4 callsCustomerpaid witha moneyorderReferred acustomer toApplianceSalesEnjoyed amorningcoffee orteaIssued aconnectorderMade acollectionarrangementSet up acustomeron FlatBillHad anoutdoorlightingrequestIssued adisconnectorderTook a 5minutebreak tostretchProcessed12+customerpaymentsProcessedan item 14paymentSatisfieda high billinquiryEnrolled acustomer inpaperlessbillingCompletedassignedcourses inLearningSOurceAccessedmySOurceLogged asale inSalesTrackUpdatedan accountphonenumberHelped acustomerat thekioskCreated anewcustomerrecord inCSSCustomerrequestedcopy ofbillSet up acustomeron BudgetBillingIssued anoutageticketAssisted acustomerwho wasCNPAssisted theCSC with atleast 4 callsCustomerpaid witha moneyorderReferred acustomer toApplianceSalesEnjoyed amorningcoffee orteaIssued aconnectorderMade acollectionarrangementSet up acustomeron FlatBillHad anoutdoorlightingrequestIssued adisconnectorderTook a 5minutebreak tostretchProcessed12+customerpaymentsProcessedan item 14paymentSatisfieda high billinquiryEnrolled acustomer inpaperlessbilling

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
N
2
I
3
G
4
O
5
N
6
B
7
B
8
G
9
I
10
O
11
G
12
O
13
B
14
B
15
O
16
G
17
I
18
O
19
B
20
I
21
N
22
G
23
I
24
N
  1. N-Completed assigned courses in Learning SOurce
  2. I-Accessed mySOurce
  3. G-Logged a sale in Sales Track
  4. O-Updated an account phone number
  5. N-Helped a customer at the kiosk
  6. B-Created a new customer record in CSS
  7. B-Customer requested copy of bill
  8. G-Set up a customer on Budget Billing
  9. I-Issued an outage ticket
  10. O-Assisted a customer who was CNP
  11. G-Assisted the CSC with at least 4 calls
  12. O-Customer paid with a money order
  13. B-Referred a customer to Appliance Sales
  14. B-Enjoyed a morning coffee or tea
  15. O-Issued a connect order
  16. G-Made a collection arrangement
  17. I-Set up a customer on Flat Bill
  18. O-Had an outdoor lighting request
  19. B-Issued a disconnect order
  20. I-Took a 5 minute break to stretch
  21. N-Processed 12+ customer payments
  22. G-Processed an item 14 payment
  23. I-Satisfied a high bill inquiry
  24. N-Enrolled a customer in paperless billing