Enjoyed amorningcoffee orteaProcessedan item 14paymentIssued anoutageticketEnrolled acustomer inpaperlessbillingIssued aconnectorderAssisted theCSC with atleast 4 callsProcessed12+customerpaymentsSet up acustomeron BudgetBillingIssued adisconnectorderAccessedmySOurceAssisted acustomerwho wasCNPLogged asale inSalesTrackSet up acustomeron FlatBillHad anoutdoorlightingrequestUpdatedan accountphonenumberSatisfieda high billinquiryCustomerrequestedcopy ofbillCreated anewcustomerrecord inCSSReferred acustomer toApplianceSalesHelped acustomerat thekioskMade acollectionarrangementTook a 5minutebreak tostretchCustomerpaid witha moneyorderCompletedassignedcourses inLearningSOurceEnjoyed amorningcoffee orteaProcessedan item 14paymentIssued anoutageticketEnrolled acustomer inpaperlessbillingIssued aconnectorderAssisted theCSC with atleast 4 callsProcessed12+customerpaymentsSet up acustomeron BudgetBillingIssued adisconnectorderAccessedmySOurceAssisted acustomerwho wasCNPLogged asale inSalesTrackSet up acustomeron FlatBillHad anoutdoorlightingrequestUpdatedan accountphonenumberSatisfieda high billinquiryCustomerrequestedcopy ofbillCreated anewcustomerrecord inCSSReferred acustomer toApplianceSalesHelped acustomerat thekioskMade acollectionarrangementTook a 5minutebreak tostretchCustomerpaid witha moneyorderCompletedassignedcourses inLearningSOurce

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
B
2
G
3
I
4
N
5
O
6
G
7
N
8
G
9
B
10
I
11
O
12
G
13
I
14
O
15
O
16
I
17
B
18
B
19
B
20
N
21
G
22
I
23
O
24
N
  1. B-Enjoyed a morning coffee or tea
  2. G-Processed an item 14 payment
  3. I-Issued an outage ticket
  4. N-Enrolled a customer in paperless billing
  5. O-Issued a connect order
  6. G-Assisted the CSC with at least 4 calls
  7. N-Processed 12+ customer payments
  8. G-Set up a customer on Budget Billing
  9. B-Issued a disconnect order
  10. I-Accessed mySOurce
  11. O-Assisted a customer who was CNP
  12. G-Logged a sale in Sales Track
  13. I-Set up a customer on Flat Bill
  14. O-Had an outdoor lighting request
  15. O-Updated an account phone number
  16. I-Satisfied a high bill inquiry
  17. B-Customer requested copy of bill
  18. B-Created a new customer record in CSS
  19. B-Referred a customer to Appliance Sales
  20. N-Helped a customer at the kiosk
  21. G-Made a collection arrangement
  22. I-Took a 5 minute break to stretch
  23. O-Customer paid with a money order
  24. N-Completed assigned courses in Learning SOurce