Processed12+customerpaymentsCustomerpaid witha moneyorderLogged asale inSalesTrackMade acollectionarrangementAssisted theCSC with atleast 4 callsIssued anoutageticketAccessedmySOurceSet up acustomeron BudgetBillingCreated anewcustomerrecord inCSSUpdatedan accountphonenumberEnrolled acustomer inpaperlessbillingTook a 5minutebreak tostretchSatisfieda high billinquiryProcessedan item 14paymentHad anoutdoorlightingrequestEnjoyed amorningcoffee orteaIssued adisconnectorderSet up acustomeron FlatBillHelped acustomerat thekioskCompletedassignedcourses inLearningSOurceAssisted acustomerwho wasCNPCustomerrequestedcopy ofbillIssued aconnectorderReferred acustomer toApplianceSalesProcessed12+customerpaymentsCustomerpaid witha moneyorderLogged asale inSalesTrackMade acollectionarrangementAssisted theCSC with atleast 4 callsIssued anoutageticketAccessedmySOurceSet up acustomeron BudgetBillingCreated anewcustomerrecord inCSSUpdatedan accountphonenumberEnrolled acustomer inpaperlessbillingTook a 5minutebreak tostretchSatisfieda high billinquiryProcessedan item 14paymentHad anoutdoorlightingrequestEnjoyed amorningcoffee orteaIssued adisconnectorderSet up acustomeron FlatBillHelped acustomerat thekioskCompletedassignedcourses inLearningSOurceAssisted acustomerwho wasCNPCustomerrequestedcopy ofbillIssued aconnectorderReferred acustomer toApplianceSales

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
N
2
O
3
G
4
G
5
G
6
I
7
I
8
G
9
B
10
O
11
N
12
I
13
I
14
G
15
O
16
B
17
B
18
I
19
N
20
N
21
O
22
B
23
O
24
B
  1. N-Processed 12+ customer payments
  2. O-Customer paid with a money order
  3. G-Logged a sale in Sales Track
  4. G-Made a collection arrangement
  5. G-Assisted the CSC with at least 4 calls
  6. I-Issued an outage ticket
  7. I-Accessed mySOurce
  8. G-Set up a customer on Budget Billing
  9. B-Created a new customer record in CSS
  10. O-Updated an account phone number
  11. N-Enrolled a customer in paperless billing
  12. I-Took a 5 minute break to stretch
  13. I-Satisfied a high bill inquiry
  14. G-Processed an item 14 payment
  15. O-Had an outdoor lighting request
  16. B-Enjoyed a morning coffee or tea
  17. B-Issued a disconnect order
  18. I-Set up a customer on Flat Bill
  19. N-Helped a customer at the kiosk
  20. N-Completed assigned courses in Learning SOurce
  21. O-Assisted a customer who was CNP
  22. B-Customer requested copy of bill
  23. O-Issued a connect order
  24. B-Referred a customer to Appliance Sales