Customer paid with a money order Made a collection arrangement Processed 12+ customer payments Logged a sale in Sales Track Issued a disconnect order Had an outdoor lighting request Referred a customer to Appliance Sales Accessed mySOurce Processed an item 14 payment Assisted a customer who was CNP Updated an account phone number Helped a customer at the kiosk Completed assigned courses in Learning SOurce Enrolled a customer in paperless billing Created a new customer record in CSS Assisted the CSC with at least 4 calls Customer requested copy of bill Issued a connect order Enjoyed a morning coffee or tea Satisfied a high bill inquiry Issued an outage ticket Set up a customer on Budget Billing Took a 5 minute break to stretch Set up a customer on Flat Bill Customer paid with a money order Made a collection arrangement Processed 12+ customer payments Logged a sale in Sales Track Issued a disconnect order Had an outdoor lighting request Referred a customer to Appliance Sales Accessed mySOurce Processed an item 14 payment Assisted a customer who was CNP Updated an account phone number Helped a customer at the kiosk Completed assigned courses in Learning SOurce Enrolled a customer in paperless billing Created a new customer record in CSS Assisted the CSC with at least 4 calls Customer requested copy of bill Issued a connect order Enjoyed a morning coffee or tea Satisfied a high bill inquiry Issued an outage ticket Set up a customer on Budget Billing Took a 5 minute break to stretch Set up a customer on Flat Bill
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
O-Customer paid with a money order
G-Made a collection arrangement
N-Processed 12+ customer payments
G-Logged a sale in Sales Track
B-Issued a disconnect order
O-Had an outdoor lighting request
B-Referred a customer to Appliance Sales
I-Accessed mySOurce
G-Processed an item 14 payment
O-Assisted a customer who was CNP
O-Updated an account phone number
N-Helped a customer at the kiosk
N-Completed assigned courses in Learning SOurce
N-Enrolled a customer in paperless billing
B-Created a new customer record in CSS
G-Assisted the CSC with at least 4 calls
B-Customer requested copy of bill
O-Issued a connect order
B-Enjoyed a morning coffee or tea
I-Satisfied a high bill inquiry
I-Issued an outage ticket
G-Set up a customer on Budget Billing
I-Took a 5 minute break to stretch
I-Set up a customer on Flat Bill