Set up acustomeron FlatBillSet up acustomeron BudgetBillingCompletedassignedcourses inLearningSOurceReferred acustomer toApplianceSalesCustomerpaid witha moneyorderHelped acustomerat thekioskSatisfieda high billinquiryLogged asale inSalesTrackTook a 5minutebreak tostretchCreated anewcustomerrecord inCSSIssued anoutageticketProcessedan item 14paymentMade acollectionarrangementProcessed12+customerpaymentsEnrolled acustomer inpaperlessbillingUpdatedan accountphonenumberIssued aconnectorderIssued adisconnectorderAssisted theCSC with atleast 4 callsAccessedmySOurceCustomerrequestedcopy ofbillAssisted acustomerwho wasCNPEnjoyed amorningcoffee orteaHad anoutdoorlightingrequestSet up acustomeron FlatBillSet up acustomeron BudgetBillingCompletedassignedcourses inLearningSOurceReferred acustomer toApplianceSalesCustomerpaid witha moneyorderHelped acustomerat thekioskSatisfieda high billinquiryLogged asale inSalesTrackTook a 5minutebreak tostretchCreated anewcustomerrecord inCSSIssued anoutageticketProcessedan item 14paymentMade acollectionarrangementProcessed12+customerpaymentsEnrolled acustomer inpaperlessbillingUpdatedan accountphonenumberIssued aconnectorderIssued adisconnectorderAssisted theCSC with atleast 4 callsAccessedmySOurceCustomerrequestedcopy ofbillAssisted acustomerwho wasCNPEnjoyed amorningcoffee orteaHad anoutdoorlightingrequest

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
I
2
G
3
N
4
B
5
O
6
N
7
I
8
G
9
I
10
B
11
I
12
G
13
G
14
N
15
N
16
O
17
O
18
B
19
G
20
I
21
B
22
O
23
B
24
O
  1. I-Set up a customer on Flat Bill
  2. G-Set up a customer on Budget Billing
  3. N-Completed assigned courses in Learning SOurce
  4. B-Referred a customer to Appliance Sales
  5. O-Customer paid with a money order
  6. N-Helped a customer at the kiosk
  7. I-Satisfied a high bill inquiry
  8. G-Logged a sale in Sales Track
  9. I-Took a 5 minute break to stretch
  10. B-Created a new customer record in CSS
  11. I-Issued an outage ticket
  12. G-Processed an item 14 payment
  13. G-Made a collection arrangement
  14. N-Processed 12+ customer payments
  15. N-Enrolled a customer in paperless billing
  16. O-Updated an account phone number
  17. O-Issued a connect order
  18. B-Issued a disconnect order
  19. G-Assisted the CSC with at least 4 calls
  20. I-Accessed mySOurce
  21. B-Customer requested copy of bill
  22. O-Assisted a customer who was CNP
  23. B-Enjoyed a morning coffee or tea
  24. O-Had an outdoor lighting request