Enjoyed amorningcoffee orteaLogged asale inSalesTrackAssisted theCSC with atleast 4 callsAssisted acustomerwho wasCNPMade acollectionarrangementCreated anewcustomerrecord inCSSSatisfieda high billinquiryTook a 5minutebreak tostretchCompletedassignedcourses inLearningSOurceReferred acustomer toApplianceSalesSet up acustomeron FlatBillIssued adisconnectorderHad anoutdoorlightingrequestAccessedmySOurceSet up acustomeron BudgetBillingUpdatedan accountphonenumberIssued anoutageticketIssued aconnectorderHelped acustomerat thekioskProcessedan item 14paymentEnrolled acustomer inpaperlessbillingCustomerrequestedcopy ofbillProcessed12+customerpaymentsCustomerpaid witha moneyorderEnjoyed amorningcoffee orteaLogged asale inSalesTrackAssisted theCSC with atleast 4 callsAssisted acustomerwho wasCNPMade acollectionarrangementCreated anewcustomerrecord inCSSSatisfieda high billinquiryTook a 5minutebreak tostretchCompletedassignedcourses inLearningSOurceReferred acustomer toApplianceSalesSet up acustomeron FlatBillIssued adisconnectorderHad anoutdoorlightingrequestAccessedmySOurceSet up acustomeron BudgetBillingUpdatedan accountphonenumberIssued anoutageticketIssued aconnectorderHelped acustomerat thekioskProcessedan item 14paymentEnrolled acustomer inpaperlessbillingCustomerrequestedcopy ofbillProcessed12+customerpaymentsCustomerpaid witha moneyorder

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
B
2
G
3
G
4
O
5
G
6
B
7
I
8
I
9
N
10
B
11
I
12
B
13
O
14
I
15
G
16
O
17
I
18
O
19
N
20
G
21
N
22
B
23
N
24
O
  1. B-Enjoyed a morning coffee or tea
  2. G-Logged a sale in Sales Track
  3. G-Assisted the CSC with at least 4 calls
  4. O-Assisted a customer who was CNP
  5. G-Made a collection arrangement
  6. B-Created a new customer record in CSS
  7. I-Satisfied a high bill inquiry
  8. I-Took a 5 minute break to stretch
  9. N-Completed assigned courses in Learning SOurce
  10. B-Referred a customer to Appliance Sales
  11. I-Set up a customer on Flat Bill
  12. B-Issued a disconnect order
  13. O-Had an outdoor lighting request
  14. I-Accessed mySOurce
  15. G-Set up a customer on Budget Billing
  16. O-Updated an account phone number
  17. I-Issued an outage ticket
  18. O-Issued a connect order
  19. N-Helped a customer at the kiosk
  20. G-Processed an item 14 payment
  21. N-Enrolled a customer in paperless billing
  22. B-Customer requested copy of bill
  23. N-Processed 12+ customer payments
  24. O-Customer paid with a money order