ReissueLetterUnenrollPaperlessstatementsSecuredCardStep Upat Start ofthe callExplainDeclinedTransactionSchedulea followupUpdatePrivacySettingsUpdate/AddAccountManagerREIAccountResolve apaymentissueProcessDebitCardPaymentRequestCLIPShareRewardsUpdate/SetCash AdvPinUpdateDOB/SSN/LegalNameManualResetGracePeriodConfirmPurchasingPowerSet upautopayRequest AStatementCopySubmit arewardscaseIssueCreditBalanceRefundChangeEmbossedNameBalanceTransferRemoveOTBholdReissueLetterUnenrollPaperlessstatementsSecuredCardStep Upat Start ofthe callExplainDeclinedTransactionSchedulea followupUpdatePrivacySettingsUpdate/AddAccountManagerREIAccountResolve apaymentissueProcessDebitCardPaymentRequestCLIPShareRewardsUpdate/SetCash AdvPinUpdateDOB/SSN/LegalNameManualResetGracePeriodConfirmPurchasingPowerSet upautopayRequest AStatementCopySubmit arewardscaseIssueCreditBalanceRefundChangeEmbossedNameBalanceTransferRemoveOTBhold

Empath Updates - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Reissue Letter
  2. Unenroll Paperless statements
  3. Secured Card
  4. Step Up at Start of the call
  5. Explain Declined Transaction
  6. Schedule a follow up
  7. Update Privacy Settings
  8. Update/Add Account Manager
  9. REI Account
  10. Resolve a payment issue
  11. Process Debit Card Payment
  12. Request CLIP
  13. Share Rewards
  14. Update/Set Cash Adv Pin
  15. Update DOB/SSN/Legal Name
  16. Manual Reset Grace Period
  17. Confirm Purchasing Power
  18. Set up autopay
  19. Request A Statement Copy
  20. Submit a rewards case
  21. Issue Credit Balance Refund
  22. Change Embossed Name
  23. Balance Transfer
  24. Remove OTB hold