(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Process for emergency services to a Veteran's location
e911
MD APRN
VMP
Average Speed of Answer
within 30 secs
CCC "Google"
Knowledge
Management
KM
KM within CRM
eGain
Contingency for non VA or not enrolled
CRM Task
Veteran's Crisis Line
988-1
Where you can locate SOPs
DDMC
A quality management
program that monitors calls
Calabrio ONE
FREE
Abandonment Rate
<5%
Elements for non-emergent/urgent MH concerns
MH -5
Customer Relationship Management
for Clinical Triage
CRM
The triage component of CRM
TXCC
Must log for use of this service
Translation Log
Intimate Partner Violence Assistance Program
IPVAP
