(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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CCC "Google"
Knowledge
Management
KM
Intimate Partner Violence Assistance Program
IPVAP
KM within CRM
eGain
Veteran's Crisis Line
988-1
Contingency for non VA or not enrolled
CRM Task
A quality management
program that monitors calls
Calabrio ONE
Where you can locate SOPs
DDMC
Process for emergency services to a Veteran's location
e911
FREE
Abandonment Rate
<5%
Customer Relationship Management
for Clinical Triage
CRM
Must log for use of this service
Translation Log
Average Speed of Answer
within 30 secs
MD APRN
VMP
The triage component of CRM
TXCC
Elements for non-emergent/urgent MH concerns
MH -5
