SuperHeroTeamworkServiceRequestSharePoint1stLevelAppealCustomerFocusAYFTEfficiencyHoldCareAffiliateSchedulingMeetingsMemberCoachingSpecialistSubacuteICD-10StrategyICMAppreciationDischargePlanningACWNaviNetCareRadiusAppealsPT/OTwebToolPeer toPeerOurPromiseAdherenceCommunicatingwith ImpactStepit UpPostAcuteFacilityOOSCustomerServiceMedicalCostQualitySupervisorPatiencePendingAdministrativeAssistantMoraleDrivingforResultsScorecardCoachingPhysicalTherapyPostCallSurveyThankYouDRGFaxServerDevelopingSelf andOtherDevelopingOthersAdaptabilityTrainingMotivateChangeAgendaManagedCareCoordinatorHealthCareValueDedicationRMRSClinicalOperationsHealthCareReformMedicalDirectorUATUtilizationManagementCMSOMNIAReportsElectronicSubmissionsAcuteDenialProviderQualityCareASAAVAYAHorizonBCBSNJSatisfactionExcellenceKnowledgeRehabNOAPriorAuthorizationCareRadiusCaseManagementCallCenterAnalystSuperHeroTeamworkServiceRequestSharePoint1stLevelAppealCustomerFocusAYFTEfficiencyHoldCareAffiliateSchedulingMeetingsMemberCoachingSpecialistSubacuteICD-10StrategyICMAppreciationDischargePlanningACWNaviNetCareRadiusAppealsPT/OTwebToolPeer toPeerOurPromiseAdherenceCommunicatingwith ImpactStepit UpPostAcuteFacilityOOSCustomerServiceMedicalCostQualitySupervisorPatiencePendingAdministrativeAssistantMoraleDrivingforResultsScorecardCoachingPhysicalTherapyPostCallSurveyThankYouDRGFaxServerDevelopingSelf andOtherDevelopingOthersAdaptabilityTrainingMotivateChangeAgendaManagedCareCoordinatorHealthCareValueDedicationRMRSClinicalOperationsHealthCareReformMedicalDirectorUATUtilizationManagementCMSOMNIAReportsElectronicSubmissionsAcuteDenialProviderQualityCareASAAVAYAHorizonBCBSNJSatisfactionExcellenceKnowledgeRehabNOAPriorAuthorizationCareRadiusCaseManagementCallCenterAnalyst

Customer Service Week 2015 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Super Hero
  2. Teamwork
  3. Service Request
  4. SharePoint
  5. 1st Level Appeal
  6. Customer Focus
  7. AYFT
  8. Efficiency
  9. Hold
  10. Care Affiliate
  11. Scheduling Meetings
  12. Member
  13. Coaching Specialist
  14. Sub acute
  15. ICD-10
  16. Strategy
  17. ICM
  18. Appreciation
  19. Discharge Planning
  20. ACW
  21. NaviNet
  22. Care Radius
  23. Appeals
  24. PT/OT web Tool
  25. Peer to Peer
  26. Our Promise
  27. Adherence
  28. Communicating with Impact
  29. Step it Up
  30. Post Acute Facility
  31. OOS
  32. Customer Service
  33. Medical Cost
  34. Quality
  35. Supervisor
  36. Patience
  37. Pending
  38. Administrative Assistant
  39. Morale
  40. Driving for Results
  41. Scorecard
  42. Coaching
  43. Physical Therapy
  44. Post Call Survey
  45. Thank You
  46. DRG
  47. Fax Server
  48. Developing Self and Other
  49. Developing Others
  50. Adaptability
  51. Training
  52. Motivate
  53. Change
  54. Agenda
  55. Managed Care Coordinator
  56. Health Care Value
  57. Dedication
  58. RMRS
  59. Clinical Operations
  60. Health Care Reform
  61. Medical Director
  62. UAT
  63. Utilization Management
  64. CMS
  65. OMNIA
  66. Reports
  67. Electronic Submissions
  68. Acute
  69. Denial
  70. Provider
  71. Quality Care
  72. ASA
  73. AVAYA
  74. Horizon BCBSNJ
  75. Satisfaction
  76. Excellence
  77. Knowledge
  78. Rehab
  79. NOA
  80. Prior Authorization
  81. Care Radius
  82. Case Management
  83. Call Center Analyst