FaxServerTeamworkOMNIAPendingScorecardRehabNaviNetCoachingSpecialistAdaptabilityDevelopingOthersICD-10SubacuteStepit UpCMSPriorAuthorizationQualityDedicationAYFTDenialServiceRequestCustomerFocusMedicalCostAdherencePhysicalTherapyPostCallSurveyPeer toPeerClinicalOperationsHorizonBCBSNJKnowledgeSuperHero1stLevelAppealSupervisorCareRadiusDRGUATACWProviderThankYouCallCenterAnalystUtilizationManagementPatienceDevelopingSelf andOtherAppealsOurPromiseMedicalDirectorEfficiencyICMAgendaDischargePlanningElectronicSubmissionsManagedCareCoordinatorExcellenceNOAAcuteReportsHoldAdministrativeAssistantASADrivingforResultsChangeSharePointHealthCareValuePostAcuteFacilityQualityCareTrainingMemberAVAYAPT/OTwebToolSatisfactionAppreciationCaseManagementOOSHealthCareReformSchedulingMeetingsCareRadiusCoachingCommunicatingwith ImpactCareAffiliateRMRSCustomerServiceMoraleStrategyMotivateFaxServerTeamworkOMNIAPendingScorecardRehabNaviNetCoachingSpecialistAdaptabilityDevelopingOthersICD-10SubacuteStepit UpCMSPriorAuthorizationQualityDedicationAYFTDenialServiceRequestCustomerFocusMedicalCostAdherencePhysicalTherapyPostCallSurveyPeer toPeerClinicalOperationsHorizonBCBSNJKnowledgeSuperHero1stLevelAppealSupervisorCareRadiusDRGUATACWProviderThankYouCallCenterAnalystUtilizationManagementPatienceDevelopingSelf andOtherAppealsOurPromiseMedicalDirectorEfficiencyICMAgendaDischargePlanningElectronicSubmissionsManagedCareCoordinatorExcellenceNOAAcuteReportsHoldAdministrativeAssistantASADrivingforResultsChangeSharePointHealthCareValuePostAcuteFacilityQualityCareTrainingMemberAVAYAPT/OTwebToolSatisfactionAppreciationCaseManagementOOSHealthCareReformSchedulingMeetingsCareRadiusCoachingCommunicatingwith ImpactCareAffiliateRMRSCustomerServiceMoraleStrategyMotivate

Customer Service Week 2015 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Fax Server
  2. Teamwork
  3. OMNIA
  4. Pending
  5. Scorecard
  6. Rehab
  7. NaviNet
  8. Coaching Specialist
  9. Adaptability
  10. Developing Others
  11. ICD-10
  12. Sub acute
  13. Step it Up
  14. CMS
  15. Prior Authorization
  16. Quality
  17. Dedication
  18. AYFT
  19. Denial
  20. Service Request
  21. Customer Focus
  22. Medical Cost
  23. Adherence
  24. Physical Therapy
  25. Post Call Survey
  26. Peer to Peer
  27. Clinical Operations
  28. Horizon BCBSNJ
  29. Knowledge
  30. Super Hero
  31. 1st Level Appeal
  32. Supervisor
  33. Care Radius
  34. DRG
  35. UAT
  36. ACW
  37. Provider
  38. Thank You
  39. Call Center Analyst
  40. Utilization Management
  41. Patience
  42. Developing Self and Other
  43. Appeals
  44. Our Promise
  45. Medical Director
  46. Efficiency
  47. ICM
  48. Agenda
  49. Discharge Planning
  50. Electronic Submissions
  51. Managed Care Coordinator
  52. Excellence
  53. NOA
  54. Acute
  55. Reports
  56. Hold
  57. Administrative Assistant
  58. ASA
  59. Driving for Results
  60. Change
  61. SharePoint
  62. Health Care Value
  63. Post Acute Facility
  64. Quality Care
  65. Training
  66. Member
  67. AVAYA
  68. PT/OT web Tool
  69. Satisfaction
  70. Appreciation
  71. Case Management
  72. OOS
  73. Health Care Reform
  74. Scheduling Meetings
  75. Care Radius
  76. Coaching
  77. Communicating with Impact
  78. Care Affiliate
  79. RMRS
  80. Customer Service
  81. Morale
  82. Strategy
  83. Motivate