ASAICD-10CallCenterAnalystCoachingSpecialistAppealsNOAClinicalOperationsDenialScorecardDrivingforResultsCustomerFocusChangeElectronicSubmissionsPriorAuthorizationRehabCareRadiusFaxServerStrategyDischargePlanningPatienceKnowledgeDevelopingOthersMotivateCustomerServiceSatisfactionAdministrativeAssistantPhysicalTherapyRMRSQualityCareOurPromiseQualityMedicalCostUATHoldAdaptabilityTeamworkAgendaCoachingCommunicatingwith ImpactDedicationPT/OTwebToolOMNIAMedicalDirectorCMSMoraleSubacute1stLevelAppealPostAcuteFacilityMemberPeer toPeerExcellenceTrainingHealthCareReformPostCallSurveyICMCareRadiusCareAffiliateAVAYAAdherenceAppreciationAcuteCaseManagementThankYouHorizonBCBSNJUtilizationManagementEfficiencyDRGHealthCareValueServiceRequestACWAYFTProviderReportsSupervisorNaviNetDevelopingSelf andOtherStepit UpManagedCareCoordinatorSuperHeroOOSSchedulingMeetingsSharePointPendingASAICD-10CallCenterAnalystCoachingSpecialistAppealsNOAClinicalOperationsDenialScorecardDrivingforResultsCustomerFocusChangeElectronicSubmissionsPriorAuthorizationRehabCareRadiusFaxServerStrategyDischargePlanningPatienceKnowledgeDevelopingOthersMotivateCustomerServiceSatisfactionAdministrativeAssistantPhysicalTherapyRMRSQualityCareOurPromiseQualityMedicalCostUATHoldAdaptabilityTeamworkAgendaCoachingCommunicatingwith ImpactDedicationPT/OTwebToolOMNIAMedicalDirectorCMSMoraleSubacute1stLevelAppealPostAcuteFacilityMemberPeer toPeerExcellenceTrainingHealthCareReformPostCallSurveyICMCareRadiusCareAffiliateAVAYAAdherenceAppreciationAcuteCaseManagementThankYouHorizonBCBSNJUtilizationManagementEfficiencyDRGHealthCareValueServiceRequestACWAYFTProviderReportsSupervisorNaviNetDevelopingSelf andOtherStepit UpManagedCareCoordinatorSuperHeroOOSSchedulingMeetingsSharePointPending

Customer Service Week 2015 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. ASA
  2. ICD-10
  3. Call Center Analyst
  4. Coaching Specialist
  5. Appeals
  6. NOA
  7. Clinical Operations
  8. Denial
  9. Scorecard
  10. Driving for Results
  11. Customer Focus
  12. Change
  13. Electronic Submissions
  14. Prior Authorization
  15. Rehab
  16. Care Radius
  17. Fax Server
  18. Strategy
  19. Discharge Planning
  20. Patience
  21. Knowledge
  22. Developing Others
  23. Motivate
  24. Customer Service
  25. Satisfaction
  26. Administrative Assistant
  27. Physical Therapy
  28. RMRS
  29. Quality Care
  30. Our Promise
  31. Quality
  32. Medical Cost
  33. UAT
  34. Hold
  35. Adaptability
  36. Teamwork
  37. Agenda
  38. Coaching
  39. Communicating with Impact
  40. Dedication
  41. PT/OT web Tool
  42. OMNIA
  43. Medical Director
  44. CMS
  45. Morale
  46. Sub acute
  47. 1st Level Appeal
  48. Post Acute Facility
  49. Member
  50. Peer to Peer
  51. Excellence
  52. Training
  53. Health Care Reform
  54. Post Call Survey
  55. ICM
  56. Care Radius
  57. Care Affiliate
  58. AVAYA
  59. Adherence
  60. Appreciation
  61. Acute
  62. Case Management
  63. Thank You
  64. Horizon BCBSNJ
  65. Utilization Management
  66. Efficiency
  67. DRG
  68. Health Care Value
  69. Service Request
  70. ACW
  71. AYFT
  72. Provider
  73. Reports
  74. Supervisor
  75. NaviNet
  76. Developing Self and Other
  77. Step it Up
  78. Managed Care Coordinator
  79. Super Hero
  80. OOS
  81. Scheduling Meetings
  82. SharePoint
  83. Pending