UPSELLSERVICES"I WANTTO SPEAKTO THEMANAGER""I DONT DRIVEA LOT SO IONLYCHANGE MYOIL ONCE AYEAR""I DONTKNOW WHOMY SERVICEADVISOR IS"CUSTOMERWAS NICE"I CANTREMEMBERWHO I WASSPEAKINGTO"40OUTBOUNDCALLS ORMORE"I READABOUTTHISONLINE"CUSTOMERARGUESDIAG FEETRANSFERACALL/SENDEMAIL TOMARIA "DO I GETARENTAL?""CAN IDROP OFFAT 5 PM &WAIT?"THECUSTOMER ISMAD THATTHEIR PARTISN'T INSTOCKEXPLAINWHERETHE DRIVETHRU IS"I HAVEALREADYLEFT AVOICEMAIL""CAN YOUCALL MEA TOWTRUCK?"RECOMMENDA SERVICEAND BE TOLDITS A SCAM"MYSALESPERSONSAID..."DAVECRACKSA BADJOKE"I HAVE ARECALL" (ITSAN EXTENDEDWARRANTYCOVERAGE)JESSEHELPS YOUWITHSOMETHINGMARIA ISMAD ABOUTSOMETHINGLOANERRELATED"I DIDN'TGET MYINSPECTIONREPORT"BOOK ANUBER FORACUSTOMER"IS THERENOTHINGSOONER?""IS THISCOVEREDUNDERWARRANTY?"SERVICEDIDN'TANSWER"_____ CAN DOMY OILCHANGE IN 30MINS, WHY DOYOU TAKE SOLONG"NOCOMPLAINTSUPSELLSERVICES"I WANTTO SPEAKTO THEMANAGER""I DONT DRIVEA LOT SO IONLYCHANGE MYOIL ONCE AYEAR""I DONTKNOW WHOMY SERVICEADVISOR IS"CUSTOMERWAS NICE"I CANTREMEMBERWHO I WASSPEAKINGTO"40OUTBOUNDCALLS ORMORE"I READABOUTTHISONLINE"CUSTOMERARGUESDIAG FEETRANSFERACALL/SENDEMAIL TOMARIA "DO I GETARENTAL?""CAN IDROP OFFAT 5 PM &WAIT?"THECUSTOMER ISMAD THATTHEIR PARTISN'T INSTOCKEXPLAINWHERETHE DRIVETHRU IS"I HAVEALREADYLEFT AVOICEMAIL""CAN YOUCALL MEA TOWTRUCK?"RECOMMENDA SERVICEAND BE TOLDITS A SCAM"MYSALESPERSONSAID..."DAVECRACKSA BADJOKE"I HAVE ARECALL" (ITSAN EXTENDEDWARRANTYCOVERAGE)JESSEHELPS YOUWITHSOMETHINGMARIA ISMAD ABOUTSOMETHINGLOANERRELATED"I DIDN'TGET MYINSPECTIONREPORT"BOOK ANUBER FORACUSTOMER"IS THERENOTHINGSOONER?""IS THISCOVEREDUNDERWARRANTY?"SERVICEDIDN'TANSWER"_____ CAN DOMY OILCHANGE IN 30MINS, WHY DOYOU TAKE SOLONG"NOCOMPLAINTS

DEALERSHIP BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
  1. UPSELL SERVICES
  2. "I WANT TO SPEAK TO THE MANAGER"
  3. "I DONT DRIVE A LOT SO I ONLY CHANGE MY OIL ONCE A YEAR"
  4. "I DONT KNOW WHO MY SERVICE ADVISOR IS"
  5. CUSTOMER WAS NICE
  6. "I CANT REMEMBER WHO I WAS SPEAKING TO"
  7. 40 OUTBOUND CALLS OR MORE
  8. "I READ ABOUT THIS ONLINE"
  9. CUSTOMER ARGUES DIAG FEE
  10. TRANSFER A CALL/SEND EMAIL TO MARIA
  11. "DO I GET A RENTAL?"
  12. "CAN I DROP OFF AT 5 PM & WAIT?"
  13. THE CUSTOMER IS MAD THAT THEIR PART ISN'T IN STOCK
  14. EXPLAIN WHERE THE DRIVE THRU IS
  15. "I HAVE ALREADY LEFT A VOICEMAIL"
  16. "CAN YOU CALL ME A TOW TRUCK?"
  17. RECOMMEND A SERVICE AND BE TOLD ITS A SCAM
  18. "MY SALES PERSON SAID..."
  19. DAVE CRACKS A BAD JOKE
  20. "I HAVE A RECALL" (ITS AN EXTENDED WARRANTY COVERAGE)
  21. JESSE HELPS YOU WITH SOMETHING
  22. MARIA IS MAD ABOUT SOMETHING LOANER RELATED
  23. "I DIDN'T GET MY INSPECTION REPORT"
  24. BOOK AN UBER FOR A CUSTOMER
  25. "IS THERE NOTHING SOONER?"
  26. "IS THIS COVERED UNDER WARRANTY?"
  27. SERVICE DIDN'T ANSWER
  28. "_____ CAN DO MY OIL CHANGE IN 30 MINS, WHY DO YOU TAKE SO LONG"
  29. NO COMPLAINTS