Team Dabney BINGO!! OCTOBER 2015 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Read a positive customer service blog
2. Say, "let me see what I CAN do"
3. Take a class (fitness or skill)
4. Invite a teammate to take a walk
5. Thank a caller for calling in
6. Open with an empathetic statement
7. Educate on Loyalty Rewards
8. No second level escalation any week
9. Identify a correction, save customer $
10. Share a positive call with the team
11. Say, "your policy renews with us on <date>
12. Schedule idevelop time
13. Acknowledge a peer for good service
14. Recap NI's needs & offer solution
15. Turn an escalation around so they thank you
16. Share a positive quote
17. Submit a compliment for a rep or teammate
18. Take a walk around the building
19. Take three deep breaths (on mute)
20. Encourage a teammate in distress
21. Give a high five
22. Reach out to a coach for a better solution
23. Thanks customer for Customer Since Date
24. Read a book to improve any skill